Cinnamon in Castlereagh

Extremely angry after our last visit here! My wife and I had received a £50 meal voucher from our son as an Xmas present and had misplaced it. On a visit to the restaurant in February I explained the situation to a member of staff, who helpfully informed me that, if we could establish the date of purchase, they could look up the transaction and credit it to us. So far, so good!! However, on our last visit on 16 March when we produced details provided by our son of date of his purchase, credit card number and name of bank , we were met with a point blank refusal to honour the voucher. Customer service needs careful re-consideration here! Needless to say , we will not be returning!

An amazing warm welcome is always the first thing that greets you though the door. After being taken to our table, poppadoms, dips, water and and a smile follow. The decor and ambience is chilled and a cool vibe surrounds the restaurant. The menu has most of your favourite dishes but also some specials that are unique to the restaurant and choice is abundant. A great meal followed with attentive service and I will always look forward to returning. Thank you to Ovi and the team for an excellent night.

I am so lucky to have this gem on my doorstep. Beautiful food piping hot and the flavours just unreal. Top service by all staff from when you are greeted to the first class table service and personal touch by Ovi and his team.

Husband and I got a take away from here as it came highly recommended, we were thoroughly disappointed. We had a chicken tikka madras and a chicken tikka patia the food was bland gravy like and watery both dishes tasted and looked the exact same. Was expensive and the quality just wasn’t there. Most of our food went in the bin.

My partner and I attended cinnamon on Valentine’s Day for dinner. I was made aware of the Valentine’s Day offer through a phone call but I got the impression that it was optional. On the facebook page it includes the deal but it says ‘your choice of any main and side dish’. I am very disappointed to say this was not the case at all. We got offered 2 options of a main with no explanation as to why there were no other options. Honestly I think it’s a disgrace that we didn’t have any other options for a main and the service was also awful as we waited for 40 minutes to pay after we asked for the bill. The Valentine’s Day offer was expensive so the delivery of very average food that we wouldn’t have picked from the menu. If I was aware of this I definitely wouldn’t have booked us in. I have had many pleasant experiences at Cinnamon but last night was definitely not one. I am so disappointed in the service and the food. We were not the only disappointed customers of that night as a table behind us were disappointed in the service as well. I have emailed and messaged via Facebook but I have not as of yet received any response or explanation.

We had 3 starters 3 main courses. Popadom. Nann bread . We got no itemised bill and were charged £82 bit of a stroke

Very small portions wasn't very warm that was starters.dinner ordered chicken Rogan Josh with rice and naan bread,was served lamb and it was revolting they changed it to chicken after asking why did I not like lamb, 2 minutes later they brought me chicken which was like rubber . wouldn't feed it to my dog and it was expensive not be back and have eaten in a lot of restaurants

Food was fabulous. Staff were very attentive. Very clean. Would highly recommend. Not overly expensive

Decided to bring American and Canadian family members who were visiting. Warm welcome which was much appreciated. Excellent menu to choose from. Discount for 2 courses and bring your own drinks. Five of us chose something different - all the food was delicious. Highly recommend.

Amazing food and staff. I go here approximately once a month with friends and also get take out once a month too. This place really is a hidden gem! A must try, you will not be disappointed

We were a party of 4 , we all eat different dishes and they were ALL delicious, such different choices from the usual Indian restaurants and the service was excellent, fast friendly and attentive. We would highly recommend this restaurant and they deserve their Restaurant of the year 2023 award.

Read about this being the best Indian in Northern Ireland. So decided to put it to the test. AND yes it is . I eat in other great Indian restaurants that i also consider 5 star, but this has the edge, cannot explain but the flavours are out of this world. Staff excellent . This is best of the Best.

Had kebab on chips and one on Nan bread very good indeed very clean inside nice staff and easy parking would defo recommend

Rang at 5.40pm to enquire if delivery could be made to an address a very short distance outside of Dundonald and was told no problem at all snd I agreed to ring through the order later on -rang an hour later to do this was very rudely told we are far too busy to deliver to there - despite explaining about my previous phone call their attitude was disgraceful - customer service at its poorest level- would have ordered regularly from Cinnamon but will be giving it a miss from now as there always seems to be an issue and this was the icing on the cake -

Twice now we've ordered for takeaway, and twice they've got the order wrong. First giving King Prawn instead of chicken tikka, now charging us for starters that were ordered and not giving you them. How hard can it be? Not good enough.

We have been long standing customers of this place for many years. We get regular delivery and ordered our regular takeaway on 19/1. We waited for an hr and a half, for an estimated delivery of 45 mins. We phoned to be told it was on its way and should be there any min. Then 10 mins later the restaurant rang back to say the driver had a puncture so there was another delay. My husband asked what state the food would be in and was reassured it was being cooked fresh????? ( so hadn’t left) In 2.5 hrs after order, the delivery guy arrived….. with one of the mains missing and the rest cold. My husband rang to complain, and at this point asked for a refund for the missing item, to be told to come to the restaurant for it! Our reason for getting a takeaway is because we don’t drive and don’t live anywhere near it! They sent the driver back an hr and a half later, with the refund and a bottle of coke-compensation?? It’s a joke!!!! We won’t be using them again, and it’s a shame because it used to be lovely We’ve noticed a decline in quality/ portion sizes and customer service. It’s just not good anymore.

We have been ordering food from Cinnamon since we moved to Dundonald in 2005. Last night, to say we were shocked at the cost of our order would be an understatement. Yes, there's a global increase in costs but there's no excuse (since the last take away menu update a few months back) to add up to £4 to main dishes or to double the cost of poppadums and dips to £1.00 per poppadum and £1.50 per dip. This is unacceptable for take away food and undoubtedly will drive away customers like ourselves - as we will no longer be ordering from Cinnamon.

We ordered a carryout tonight and we were disappointed with the standard of food the vegetable rice was burnt it never should of been sent out, we ask for plain nan instead of garlic and got garlic??.we have been using this restaurant for many years and normally love the food don't know what happened tonight but you need to make sure it doesn't happen again.

Was there with three friends tonight. Food was outstanding, service was impeccable......a lovely experience. Thank you

This restaurant was a huge disappointment If you love food from India it has little resemblance Too much sugar/ jagari in the curries we ordered Balti didnt was nothing like a balti i have ever tasted Food came out within minutes and that always makes me suspicious in regard to freshness I know many people reviewed it as great but in my opinion the curries are lacking in flavour and depth I guess if you are a connoisseur of curries this isn’t the spot for you

Ate here today after seeing it won best Indian restaurant 2018,2019,2021. Cannot believe whoever chose it. Food was bland over sweetened stodgy and frankly inedible- unless you like rice pudding curry! £66 waste of money. Worse Indian food experience ever and possibly the worst food experience. Staff were lovely but food was dreadful- a travesty of Bengali food . Rotis were from packet. Avoid unless you like stodgy sugar laden tasteless grub.

I always get takeaway from here and occasionally sit in. This time we sat in and the food was excellent. The garlic and peshwari naan bread was particularly good! Always a nice, relaxed atmosphere and good service.

We live close by and normally get take away but came for sit in. Food was amazing. Staff really friendly and helpful. Great service. Will def be back

The food was good and delicious as we visited it. We never dined here before so this time it was for an experience and I'm glad that it was a success. The restaurant service is good. This is Bring Your Own place and they do...

Really loved this trip to cinnamon so tasty and well worth the visit, a short trip on the bus for some sit in tasty food after the lockdown lifted. Thankyou for such lovely service and welcoming hospitality.

Such an amazing experience for a first time visit. Started off with free poppadoms & selection of dipping sauces. Followed up by a complimentary portion of bhajis & pakora. Main meal was superbly prepared. And the service was second to none. Will definitely be back...

I notice that nobody has added a review for some time so this may be a useful update for customers. We hadn’t use Cinnamon for some time as we regularly use Tale of Spice and now know why as it is by far superior. On...

Food excellent ,delivered on time ,would definitely reccomend.

Excellent hosts, incredible food. One of the nicest Indian restaurants I have visited in Belfast. The Tikka Masala was excellent 👊

Fantastic food and service. Staff very friendly and accommodating. Highly recommend to any couple or group Will be back.

Fantastic service for my flatmates and i, even gave a birthday cake to my friend ! Would highly recommend to everyone 😄

9 of us enjoyed a meal out to celebrate a friends birthday, with COVID atm we thought it would be a difficult task, however the staff here were extremely helpful in organising us 2 separate tables but within a safe distance to enjoy eachothers company....

Great atmosphere, good food and great quality of service. Owner is friendly and can’t do enough. Would recommend

You will not be made to feel more welcome or find better service anywhere . We were greeted and treated like old friends from the minute we arrived. The great service is fully backed up by the amazing food. The atmosphere is lovely and relaxed...

I am a Vegan and due to lockdown, I had no choice but to order in food and celebrate my 40th at home with my family. We called a number of restaurants who were unable to either make one of their dishes vegan or offer...

I would highly recommend Cinnamon, food was amazing as was the service. Good variety of food choice, we had 2 in our group who were newbies to Indian cuisine, Rep went out of his way to custom made meals to just their needs. 5 stars...

We came for our flat mate mates birthday. From the get go we were treated like royalty and felt special. They even write notes on our starters! Mains were exceptional and quickly served. To finish the night off, they even sang happy birthday and presented...

Came here for a friend's 23rd birthday. Staff were incredible from start to finish! Great craic, speedy service and all the dishes were fabulous. Had the restaurant to ourselves at the end of the evening and the staff took music requests! Made the birthday very...

We came here for my friends birthday. We were overwhelmed with the standard of service. Such friendly staff, great music and the food was sublime! Thank you for the making the night so memorable

Great place, amazing staff, even better food! Highly recommend cinnamon to anyone looking for a great time

Este lugar es un Jem escondido, genial para sentarse, un ambiente encantador y el personal es extremadamente servicial con bromas amistosas. Incluso con las restricciones, esto se sintió como una muestra de lo normal nuevamente. La comida fue sublime sin prisas entre platos. Altamente recomendado. También las ofertas de mitad de semana son una ganga.

We had a wonderful time at the Cinnamon for my parent's anniversary: the staff were so kind and friendly, caring for our every need and the food was lovely, with a wide range of options. I would definitely go again.

Went out for catch up with friend had the early bird fantastic value for money food was lovely and service was excellent very attentive to make sure all ok and very friendly. Look forward to return.

Thank you Cinnamon for a most memorable meal especially prepared for us at your restaurant; knowledgeable friendly staff a must for anyone who loved I Iadian quisine

We have eaten both takeaway and sit here for years, its always been great and good quality, So tonights takeaway was such a let down. Food was cold and Nanns were a disgrace def not the ones we've had before. Its not cheap and im not sure we'll order from here again.if this is them cutting costs we arent impressed.

Best Indian Restaurant in Belfast! Amazing food, amazing value and amazing staff .. so welcoming and friendly and bring your own! Wouldn’t go anywhere else, can’t recommend this place highly enough!!

tonight my.husband took me to the cinnamon restaurant for my.birthdayWe have eaten from there before but as takeaway food We had a beautiful meal in the very nice quite clean restaurant served by wonderful friendly helpful staff .the food was.amazing ,not expensive and the service was fab i had happy birthday inscribed on my plate with sauce and a complementary ice cream for my birthday along with staff playing happy birthday to me.Thankyou for a beautiful meal and friendliness Its a must visit place if you don't know of this place please look it up and book it,your not going to be disappointed. We made a decision tonight that this is our most nicest places we have eaten in ❤

Have been to cinnamon many times before and the food continues to be excellent-good choice and delicious all round -had a lovely ambiance which was great to see after lockdown -staff too were so friendly and attentive-definitely worth a visit

Our first visit to Cinnamon and we got treated like royalty! The food was superb, as was the ambience. Staff were so friendly and welcoming, we’re already looking forward to our next visit! Thank you guys (Especially Rep)

Having not had an opportunity to meet up with a friend since lockdown we decided to have a day out and have a meal at our favourite restaurant Cinnemon Indian Cuisine on our way home. We have always found the staff so welcoming and go above and beyond to make our visit a special one .Food is consistently excellent and never disappoints .Highly recommend . Great value too .

Our first time here since it reopened after the lockdown forced closure. It is under new management and they provided a very enjoyable dining experience.

Such lovely and welcoming staff, very friendly and service was quick. Normally order to take out but decided to book a table, wasn't disappointed. Food is really good and tasty, will continue to order and visit here in the future.

We called in fairly late last Wednesday evening on our way up to Cookstown, hoping to get a late meal. We had been here a few years ago and remembered how good it was then. We were not disappointed again -friendly service by our waitress and two excellent, tasty meals. An added bonus was the £10 off each thanks to the government!

1st meal here since new management. Can't fault food,staff,service. Ovi very informative re menu suggestions.Best onion bahji's and they were complimentary! Highly recommend.

Brilliant food and the staff were 1st class from start to finish, definitely recommend and will be back, thank you for a great meal

Had a meal with the wife at this restaraunt, service was excellent staff were very friendly it was a quiet night but atmosphere was still good will definatly be back again to eat

Really fantastic meal! The lamb shank was cooked to perfection. Great service and very attentive. Would definitely recommend to friends.

Was in with my wife and 2 children. Service was excellent. Couldn't do enough. Our waiter Ovie was very polite and Friendly. Food very tasty.

Authentic flavoursome food, Naan bread was outstanding. Attentive service, I would thoroughly recommend.

Fabulous food at this hidden gem at Dundonald, staff top rate nothing too much trouble I will certainly be back in the future.

Food was tasty, had several different dishes, none disappointed. Service was very quick and courteous and wait for food was short. Will definitely eat here again.

This is our favourite Indian restaurant. Since our last visit, it is now under new management. Food is still great, and staff friendly. Highly recommend.

Loved our meals staff extremely helpful and very reasonable price nice atmosphere will def be back again

Food was excellent,and prices are very reasonable . Staff are very friendly.Service was great plus you can BRO. Definitely worth a visit.

The Just Eat posting for this restaurant continues to advertise either a free beer on orders of £35 and bottle of wine for orders of £40. According to the restaurant however, this is not the case and they have informed Just Eat of this. Apparently they couldn’t afford to do this and make money with what they have to pay Just Eat? When I spoke with the restaurant I was told someone would get back to me about my free bottle of wine, however it wasn’t clear if this would be from Just Eat or them? That was eleven days ago and I haven’t heard a word. As regards the order, it was early, to be honest can’t remember exactly how much that was, as it wasn’t really that important, but it was at least 30 minutes. The food was ‘bland’ and very mediocre. I would not be ordering again regardless of free bottle of wine or not. I also anticipate my Just Eat app won’t last long. Something’s wrong when the ‘agent’ and ‘supplier’ don’t seem to be able to sing from the same song sheet.

Amazing food,. Glad it's back open.

Good quality food and nice flavour. Staff friendly.

Best India about, food is always amazing

Perfect. Food ready on time. Excellent customer service and food was delicious as always.

Gorgeous food just a bit late, will order again

Excellent service, food was tasty and turned up hot. Will definitely order again

A Friday night and we ordered chicken bhuna and lamb bhuna delivered to the house with poppadoms and naan bread. Food was lovely...really nice. Service very friendly. Had to pre-order and it took awhile to arrive but no complaints under current circumstances. Felt like quite a luxury having a lovely meal delivered. Very much recommended.

Cinnamon has been making consistently excellent food for years. Tonight no different - a range of different dishes each fabulous!

Absolutely fantastic food, great fresh tasting ingredients and great service. Highly recommended

The best chicken pakora kebab in Dundonald.. The nan bread was phenomenal

First time ordering from here but it will definitely be my now go to for Indian food. The food arrived on time, was hot and the portions are decent.

Little late but totally understandable with covid19

Would definitely get from Cinemon again was absolutely gorgeous

Always order from this takeaway. One of the nicest Indians in East Belfast in my opinion. Originally received my order with a few items missing. The first delivery driver was unpleasant and left my order at the bottom of the building in the middle of the pathway and drove off (I live in an apartment block). I rang the restaurant to notify them of his behaviour and the items that I did not receive. I hate to complain during a difficult time, however the man on the phone was very pleasant apologised, and personally arrived to my house shortly after with the items that were missing. Very professional service from this man on the phone and in person. Food always top notch. Should give this place a try.

This was my first time ordering from here and I cannot recommend this enough. By far the nicest Indian food I have had and the staff are very friendly. This will definitely be my new go to!

Incomplete order. I had ordered 2 poppadoms but was delivered only one.

First time getting from here, food was beautiful! So much flavour and portion sizes were generous. We really enjoyed it and the delivery driver was polite and friendly. Will definitely order again.

Lovely food & ready for collection on time.

Wait time was around 50mins but understandable at this time. Food was quality as it is everytime

Couldn’t fault it. Food was great and tasty- chicken tikka and rogan Josh with nan breads. Pick up for collection the front of house staff was lovely and well mannered. Even under the current circumstances they practiced good social distancing. If your missing your take aways and fancying an Indian go here.

Really enjoyed our meal tonight and considering how difficult it is to get takeaway food at the moment it was very easy to order and pay!! Thank you!!

Delicious, fresh tasting food. One of the best Indian takeaways around.

nicest food i’ve had in a long time!

Absolutely perfect, food was incredible, delivery quick and pleasant.

Food was collected at specified time but was cold. When opened at home the sauce for the kebab was missing and the free bottle of beer which comes with orders over £35 was not given. Disappointed.

We have had quite a few meals from this restaurant and they are always very good.

Accepted order on just eat only to ring and say they did not have the meat I ordered! Had to change to food I didn’t want because I had already paid. I have now been waiting 2 hrs!

I had a lovely meal here with my girlfriend who was visiting from Brazil. The food and service was excellent and my girlfriend’s starter even arrived with a Brazilian flag drawn on it with sauces!

The food here is excellent but there delivery service is awful. 4 times we have ordered delivery and they have missed things off the order. We have rang on all occasions and they are never apologetic just say we will send it out when we can. On the third time it happened we rang and said what will you do to help us have some loyalty to you. They offered us £3 off next order. We said is that really all you can do? They just said just don't order again if you dont like the offer

We dined in last week and usually look forward to our visits. Although the food was decent enough, it did lack its usual flair and the flavours weren't quite as fresh. We like a quiet meal out and aren't big drinkers but we felt pressured by the waiter who seems to be new to the business to buy more alcohol than we wanted. He was also pushing us to buy more food than we could eat. He was quite overbearing for the time we were there and appears to lack social boundaries based on some of the jokes he tried to crack. We are used to a friendly service and outstanding food which we had for a good few years so it is a disappointment to leave such a review.

Had a lovely family meal this evening for my birthday. Food was amazing and the staff were so attentive with helping us select our dishes. They go above and beyond for all of their customers. They presented me with a cake whilst playing happy birthday. Highly recommend this wee spot. Thank you Rep and staff from The Reid Family

What can i say .........AMAZING AMAZING AMAZING Had a meal out with my family 3 adults 3 children tonight for my husband's birthday. The food was delicious from starter to main course. Fantastic portion sizes. 2 out of 3 children cleared their plate (5 year old got tired ) we all had the chicken madras (adults) kids chicken tikka masala absolutely beautiful. I never caught the name of the guy who served us he went above and beyond to meet our every need. When he found out it was husband's birthday he brought food out on decorated plates saying "happy birthday ". Even got our children to bring out dessert with a candle too. Such a kind thing to do he totally made our night. So much so our daughter wants to go for her birthday

Really great food. And the delivery driver was so nice even though I put in the wrong delivery address!!

We had a lovely meal prepared specially for our vegan requirements!! It was tasty, delicious and atmosphere so lovely. Staff is really friendly and very accommodating! Very much appreciate and recommend this place !

Food was lovely full of flavour not a lot of chicken in the masalla but loads of sauce. It was quite expensive. Extras you often get free in other restaurants like pompadoms and dips are paid for.