Chipmongers Portstewart in Coleraine

We went for dinner, we ate quite quickly because they closed early, and the staff made sure to hurry us up to finish the food quickly. The overall quality wasn't bad, but for the price it could have been better. The treatment of the staff could improve a lot.

First class fish and chips and onion rings. Batter was light and crispy on the fish and the onion rings. Chips were perfect and not overdone. Loved the lemon wedge. Expensive at £25 for a fish supper, a fish and a portion of onion rings but its comparative with other establishments and won’t put me off going again, I’m already planning my next trip.

We recently popped in to the award winning Chipmongers in Portstewart, and had a terrific chippy tea with friends. Chipmongers sources ingredients from local suppliers and has an ethos of “stripping it all back to a traditional Irish chipper with a modern twist.” As well as great takeaway food, the restaurant area for sit-in diners has its own menu, and we loved the variety of dishes on offer. All the food is freshly prepared, and we enjoyed gorgeous Fish Suppers with perfectly golden, crispy batter and hand peeled & cut chips, and a superb, seasonal special; a Seafood Sharing Platter which included fillet of cod, Korean prawns, salt & chilli cod cheeks, and a choice of chips and dips-more than enough for two to share. Not only that, but "Phat Pizza", located next door, serves up authentic Neapolitan-style pizza crafted with hand made dough and cooked in a wood-fired oven, which can also be enjoyed in Chipmongers’ restaurant. The menu features a a variety of pizza to suit all tastes made from top-quality ingredients. The restaurant is also BYOB, so we were able to enjoy a crisp, chilled white which went perfectly with the fresh seafood. Many thanks to proprietor Gareth, and our server Rose, for making us so welcome on our return visit to Chipmongers: an establishment which is definitely a cut above the ubiquitous “chippy”.

The food was delicious and plenty of it. We all left some food because there was so much on our plates. It is worth a visit. We will be back again.

Top quality freshly made fish and chips. We sat in the restaurant and everyone had a really good meal. The chips and fish were freshly cooked and really tasty. The best I’ve had in Portstewart area.

Really don't get the 2.5 circles on TripAdvisor so I'll set the record straight. Ordered on screen just as u entered and waited...6 mins. Fish supper and battered sausages. Takeaway and ate beside covenant cliff path overlooking sea. This is a great chippy. Portion was ample. Tasted spot on...recommended for a chippy tea or lunch. Above...filled tummies for 2.

I travelled up from Belfast to Portstweart along with my husband and two children. We stopped in at Chipmongers for some dinner on the way home. We entered and sat down at one of the many available tables. After waiting approximately 10 minutes I went up to the counter to order. After a further 15 minutes our order was called and I went to collect it. To my surprise it was in takeaway bags but I returned to the table where my family had been sat to eat. My family and I had began eating our meal when we were abruptly approached by a staff member. She informed us we could not eat our takeaway at the table and asked me and my family to stop eating and leave immediately. We explained we were under the impression we could eat here given we had been sat at the table for about 20 minutes at this stage and no one had approached us previously. She responded that this “was not her problem” and again told us to leave immediatly. We had to pack up our food and put aside our cutlery. My family and I were left feeling flustered, upset and annoyed about the situation. We had spent approximately £40 on food. The staff member had created a scene and drawn a lot of attention over what appears to be a simple miscomunication between ourselves and the counter staff. The staff member lacks customer service skills. We would urge the management team at Chipmomgers to reevaluate who they have chosen to represent their company. What was suppose to be a family fun day out ended in my two children crying and asking why were thrown out of the restaurant. This is totally unacceptable and we will never be making a return.

Fantastic food, but the management lets the place down. I have ordered many times and was never disappointed until this one occasion. Everything that could go wrong did. When I highlighted the issues and asked to speak to the manager, I was told he was too busy to talk. The staff seemed reluctant to approach him, which was concerning. Eventually, one staff member asked another to get him, and after about five minutes, he came to speak to me. He immediately told me, in a raised voice, that he was too busy to talk. It quickly became clear why the staff were initially hesitant to approach him. Unfortunately for him, I didn’t succumb to his bullying behavior, which only angered him more. He continued to raise his voice irrationally while his staff looked on in discomfort. While the food is undeniably five-star, I may struggle to return and give my money to a manager who clearly has no regard for his customers and runs his staff through fear. That response says it all. I'd be happy to share the full text string for everyone to see. The complaint covered: - The app not working - Staff unable to send a payment link - A new staff member being abandoned alone on the phone to take an order which took near 10 minutes to complete. - A 1 hour 10 minute delivery time ( Estimated time was 20 mins ) - Cold food - The wrong sauce As for the refund, none was requested or demanded. The texts clearly show that you offered a full refund, not a partial one. All that was asked in-store was for you to read the text and honor your words. I should also point out that at no stage did anyone other than yourself raise their voice, and I certainly didn’t swear at the lovely lady at the till. My review, like several others here, reflects that while the food is great, the customer service is lacking.

Great food and amazing service. We were a party of 9 and very happy with our experience. Will definitely be back

Absolutely excellent service. I noticed a new sign saying Chipmongers are now serving milkshakes. So I was excited to try. I lost my wallet in the last few days so I had to scrape up the last of my pennies until my new bank cards arrived. The wonderful girl at the till refused to take my money and offered to buy me the milkshake herself! The staff are so hard working and always busy providing excellent food and service and I must say the milkshake was outstanding. They offer strawberry, Oreo, vanilla and more. Such a nice treat on a warm summer day. A huge thank you to Natalie who assisted me today. I cannot thank you enough. You have been excellent and such a kind Samaritan. I thank you dearly :) Highly recommended, and you most certainly have to try their new milkshake range. Thank you Chipmongers and thank you Natalie :)

I ordered on their mobile app. It had an intuitive ordering system. The order was a seafood platter. Every single piece of food was lovely! Top quality fresh cod fillet cod cheeks and prawns.

Great place. Food was absolutely delicious. Took a takeaway the first time. The next time we sat in. Would definitely recommend. Very clean and tidy.

Awful service from the minute I walked in, 25 mins before closing and the staff made you aware your order was an inconvenience for them. One of the cooks splashed oil and it must of splashed one of the servers, and she starts shouting and swearing in the shop repeatedly. I then asked for an additional portion of sausages which was clearly not appreciated. The food was awful. I asked twice on the phone for plenty of salt and vinegar, not one but to be seen. The curry chip was tasteless. The sausages were very greasy. Wouldn’t of spent 10p on the food never mind £10. Very disappointed. Has this about a year ago and it was lovely. Wouldn’t be back.

Ordered salt and chilli chicken for my birthday, looks NOTHING like the picture in the menu. Chicken was rock solid there were 2 tiny slices of onion and about 4 specs of chillies, They Didnt even bother adding the sauce? All of it was just thrown together. Sorry but this isnt worth £8.40. ive included a photo of what its supposed to look like. Also the owner seems a tad childish leaving sarcastic remarks on those who leave legit criticisms.

Extremely friendly shop. Fish and chips were top tier with the lemon basil sauce and the korean chicken was also excellent. Food came very quick too.

Have been fairly regular at Chipmongers Portstewart, but this week I got Black Chips and all Batter and very little fish and what there was was Boney 😱

Big full plate of fish and chips. What's not to love about that. All 5 of us enjoyed it. All served at the same time and pretty quickly too. Brill.

Signature monkfish normally really good - usually comes with slaw sliced chillies and lime/lemon wedge and is well presented. This time it was 2 small bits of monkfish (I get it’s expensive so that’s ok) but it was in a soggy batter which was falling apart. Came in a polystyrene box with tartare/curry sauce on a bit of limp iceberg lettuce. No slaw and not really as described or how it was on the many other times we ordered it. The rest of the food was ok but not as good as it usually is (we normally order for 11 people when we get together). We called but weren’t offered an alternative or a refund or anything and we were told a manager would call us back but they didn’t. Sad to say we were put off ordering from here in the future.

Ordered a burger and chip, burger was nice but the chip was terrible, it was £5.20 or so for a garlic chip, I got the smallest bit of garlic mayo on my chip and some the mayo was really thick and not nice. My husband also got a burger (which was nice) and a baconese chip, and we watched as they put Heinz baconese sauce on it! This cost £30 or so and honestly I was so disappointed when we both opened it up. Ridiculous prices and average food, would not go back or recommended, could eat in a restaurant for that price

Portion sizes were quite miserable especially for the price, doubtful I'll be back

I don't normally write reviews but I feel like I have to after our negative experience at Chip Mongers. My family and I ordered a share box a chip and a portion of monkfish which cost over £40. We were told to wait 40 minutes which was forgivable due to the large queue. Whenever we received the food it came in a small box with enough food for just one person. Between the 5 of us, we had enough for a couple of mouthfuls each on our plates with a quarter of the portion being salad that was not fresh and we would have thrown it out if we found it in our fridge. As little as it was the chips and monkfish tasted nice. This caused great levels of stress on our holiday and resulted in us having to cook a full meal after finishing. Absolute robbery at over £40 and we will never be coming back again. We regret not taking photos and this is not an exaggeration.

The food was absolutely amazing, nothing bad to say about it! Was out for dinner with the family the atmosphere was amazing and everyone enjoyed every last bit of their meal, staff were excellent towards us and the other customers. Was also very happy to be eating in a clean and tidy restaurant

A great place to get food in Portstewart. There is a great selection of food to choose from at a really good price. There is the option to either eat in or takeaway and the electronic order stations make ordering your food quick and efficient.

Loved everything about it will definitely return

Visited here and ordered 2 fish, 2 chips a pastie and curry sauce, when I got home they hadn't given us half of what we ordered, the rest of the food was sub standard and definitely had alot better from other chippies in the North coast, when I rang to complain the staff weren't helpful and didn't really care... WON'T BE BACK..

Cod Supper here, lovely cooked soft fish, chips where good, maybe a little under cooked with a little bite in the potatoe. Would go back...

The good things - freindly staff and chef, the batter was very good. Ok things - the fish was maybe slightly over cooked and small for the price. In my opinion the music cheapens the atmosphhere, loud radio 1 pop, wouldn't be my choice for the style of the restaurant. I will go again maybe to take away, i think the chef / boss cares so thats why im giving as constructive feedback as possible 😎

This was our second time visiting the chipmongers. A fish supper, fish gougons super with two bottles of coke. The size and taste of the fish ok and tasted very nice. Unfortunately i could not say the same for the chips. We were expecting nice freshly made chips but what we got seemed like leftovers from the previous day, hard and tasteless, very disappointed. The portion size just covered the bottom of the box. For over £26 i felt it was a tat to expensive. Don't think we'll be there a third time tbh.

We were up in Portstewart for a few days and ate at Chipmongers maybe three or four times! Really easy to order online and always ready by the time I got there! Great food! Friendly staff! Will be back again the next time we are in the area! Yummy

We ate very well. Children had burgers. Husband and I had a shared seafood platter.

Amazing fish and chips and lovely mushy peas. Good sized portions and the fish had lovely meaty bits. Near enough the Strand to eat on the beach. I would recommend this place to anyone looking for a 5* fish and chips

Chips were undercooked and hard fish was average not worth the money

The chips loaded with pulled pork and beef was incredible!

Una hamburguesería donde no venden alcohol pero te lo puedes traer tu y solo te cobran el vaso.

Lovely food, highly recommended!

Fish Supper was delicious staff very friendly and helpful

Delivery took over an hour. Food was good.

Fresh cut chips, beautifully fried. Nice piece of fish, not too large though.

Down staying in portstewart was reccomend here for best fish and chips didn't dissapoint beautiful.

The chips are excellent nice staff also highly recommended

Excellent food, friendly staff.

Food is OK but chips are quite soggy, kids portion sizes are dismal and the staff we've encountered have been less than welcoming.

I went here with a group of friends and ordered a takeaway fish supper - when we arrived back home, the box contained a small piece of fish and less than twenty small chips - there was a lot of empty space in the box. What little food there was tasted okay, but we all agreed that the portion size was pathetically small, especially given it cost £11.50 - a rip-off. This was my first and last visit to Chipmongers, there are plenty of other chip shops who give decent portion sizes.

Was recommended by the accommodation host and was okay nothing special. Just an expensive chipper to be honest nothing special but food was nice.

Excellent salt and chilli chicken,prawns also tasty but a little expensive

Fabulous food. Great service. All six of our meals were excellent. The seafood chowder and thai monkfish curry were fantastic. Will definitely be going back.

As busy as a good chippie should be. To my taste, best in town.

Whilst I'm all for supporting local business , unfortunately my visit to Chipmongers will easily rank as the worst chippy I've ever visited . Service was shocking, the "sit in" area was freezing (we sat with our coats on) And the manager was more interested in repeating that it was 15% more to sit in No menus No cutlery Zero effort by staff The "signature" burger was a cold 2oz frozen lynas burger The kiddies goujon meal was a spicy fillet that kids couldn't eat as it was rock hard and spicy ( not advertised , and what 2 year old eats spicy goujons ?? We left half our food and went to another restaurant where it was warm , good food and attentive staff I emailed the owners and manager 3 times to advise of the terrible experience, but they never bothered once to acknowledge or reply Absolutely avoid at all costs

Food is next level chippy. Every meal.has been delicious.

Craicin spot for a feed and well worth a try. We will be back.

Lovely food, very pleasant courteous staff.

Great food and staff we will be back soon

Award winning and recommended by friends who are locals. We spend a lot of time in Portstewart and this is now our go to for takeaway food. Everything we have tried has been good quality for a decent price. The peppered chicken on chips is one of the best takeaway meals I've ever had, get yourself one as soon as you can.

My favourite fish and chips in Portstewart We ordered a seafood platter And I was a bit disappointed with the squid/calamari 😳 it was burnt or tasteless, but the rest was just perfect. This isn't a complaint, just a little feedback 😊 Turan Truva Güneş

Ordered for take out on Saturday 20th and I am absolutely stunned on how beautiful it was ordered a Christmas chip and ohh it was the best thing iv ever had in my life we have ordered from here a few times and never disappointed it’s absolutely beautiful Thank u so much defo be ordering again

What place to eat food amazing and staff excellent. Many thanks will be back.

Good food but far too slow and in need of someone to organise the staff as they seem to work in a muddle...less staff more action....

Bit over priced, slightly greasy, average portion size. In short a bit disappointing overall for a supposedly prize winning establishment. Sorry.

The fish and chips is so well presented and soooooo good!

I have dined in, had take out and delivery! Everything was amazing from start to finish. The service you cannot beat very welcoming, accommodating and friendly. Everything is very very clean and the food is just out of this world, it’s fresh, portions are a great size, really good variety of meals and presentation is beautiful. Also love the fact you can bring your own drinks to the establishment. I live in England and I have to make sure whenever I go to Ireland I make a few stops at CHIPMONGERS!!

a worker threw a table at me and then she took my grandmas wheel chair 😔

Basic cheeseburger really wasn’t good. Thin, very cheap looking and tasting meat. I just couldn’t eat it. Chips and battered sausages were fine.

Great food from here tonight. Fish and Chips, burger, onion rings - all lovely. Delivered on time.

So so disappointed with our experience here, I have never felt more ripped off! We sat in and my partner ordered the Portavogie prawns and chips. Firstly the portion size would barely of been fit for a child. The chips were clearly the wee left overs at the bottom of the fryer basket , all the wee bits that don't get picked up when scooping out the chips, I'd say he got about 3 to 4 normal chip sized chips on the plate. We had to take this back and ask for more chips which we were given, but no apology made. As for the 8 tiny prawns on the plate well there is just no way these were Portavogie prawns, they were tasteless, overcooked like biting into rubber! Quite clearly cheap nasty frozen supermarket prawns , certainly not our local famous Portavogie prawn meat! Just appalled someone would even try and pass these off as Portavogie prawns. Then on to my meal, I had hake and chips, yes the hake was reasonably good, especially in comparison to what my partner had, but again portion size was awful, again barely fit for a child, I had 13 chips, yes that's right I actually counted them because I was just so shocked by what was on my plate. At £32.90 for the 2 dishes including a coke and water this is just not acceptable! Yes I am well aware the price of fish has increased considerably but that price for 2 small plates in a chippy (not a restaurant as they are claiming )was shocking!

We tried the new seafood sharing platter tonight. It was fantastic… really enjoyed the prawns, monkfish, sea bass and new dips.. great addition to the ‘specials menu’. 5 stars as usual CHIPMONGERS ..

Group of 9 people couldn't get into any restaurants on a busy Sunday night. Came across this wee place and we definitely weren't disappointed. The choice of food is lovely and everyone enjoyed their grub. Yes it's not a fully kitted restaurant. I would describe it as a cafe. But its lovely inside, clean and good service. Plus it's BYO.

Possibly the worst chippy I have ever had. 4 of us went to chipmongers on 12/07/22 after falling for their great marketing. Not 1 of us were at all happy with the meal. 1 got a chicken kebab, 1 got pulled beef and chips and 2 of us got salt and chilli chicken. I wish I had taken a picture of the meal. It was embarrassing, grilled pieces of tasteless chicken with some herbs thrown into it with undercooked chips. Pulled beef was something out of a container. How this chippy can call themselves a chippy when they can't even fry chips correctly is beyond me!! No pride in their work whatsoever! Other parties we were with were happy with their SuperFry next door... I think we will be going there instead.

We are on our hols for 3 days an decided this evening on eating out in Chipmongers Portstewart but was very disappointed in meal and price my granddaughter is 3 it would have been a meal for a child 10/12 chips fish an mushy peas I had just fish I did ask for a wee bit of side salad but no got mushy peas and tartar sauce and a cup of tea. Paying the bill was worse they charged 16.50 for fish an chips twice yes I only had fish I did say this at till an was told sorry we will take chips off as a side £4 that left my fish £12.50 our total bill came to £33 instead of 37 sorry folks but you won't see our custom again we were very disappointed...

First time here, sat in, good service, friendly staff and tasty food!

Absolutely beautiful grilled sea bass, fresh green veg and potatoes with a lime dressing cooked to order. Delicious 10/10. Perfect family menu - pulled pork and chips for the kids and something a bit healthier for me :)

Went on Friday kids loved it so went back today and just them same food excellent and good service thanks

Exactly what you would expect from the best chippy in NI & one of the best in the UK. AMAZING service, good fish suppers, but a little pricy. Would highly recommend a visit

Wonderful fresh tasty food! Great wee place ....try it!!

Not impressed after the positive reviews, quality wise too many black chips, fish was cold. Ended up going to Superfrys as well a few doors down.

The fish were cold, the chips were salty enough to make you spit. Despite having tables, we weren't allowed to eat inside. When our food was done and we began to eat it, the chips were stuck together crushed into a bag. Unlike salt, ketchup and vinegar must be paid for. The prices raise expectations beyond what they can give you. To summarise, the chipmonger is definitely not a place to go for fish nor chips.

The best fish and chips in town 🍟

Not bad at all, I'll be back again.

Absolutely THE BEST chip shop in the area. You pay for what you get and I guarantee you'll not be disappointed. Not one thing that isn't nice.

We were just asked to leave the restaurant as my husband and myself were not prepared to order 2 meals The new policy is that if 2 people are there then you must order 2 meals??? Never heard of this in my life!

Great food, great service, we will definitely be back.

Wasn't impressed that the restaurant was empty, but we ordered our meal anyway. Generous portions, well presented. Would have liked a little extra maple syrup on my chicken order, maybe a small jug on the side? Waitress was very attentive, top marks young lady. Will definitely stop by again when we're passing through Portstewart.

If you get the big fry, you won't go home hungry!

We have eaten a few times at this place and always lrdered from the specials. The specials are amazing and would recommend this place over and over again

Undoubtedly the nicest piece of cod I've ever tasted and reasonably priced for being on the coast... definitely recommend and will be back

Food was excellent we got from the street food menu. Katsu curry on chips and salt and chilli chicken on chips. Really good quality

Tried different burgers, and all have been great, probably the best in the area. Unfortunately only 3 stars as I always find the chips slightly uncooked. This is personal choice. I always ask for them to be slightly overcooked, but I guess cooking in large batches difficult to accommodate my request. I will order a burger again, will just hold the chips.

Only got curried chips!a bit expensive but tasty enough

Food was delicious, friendly staff and good service and hospitality. The only problem was no heat in the dining area.

Has my first take away tonight. Absolutely delicious 😋 the chicken burger was amazing and great to have such a great Gluten Free menu

Customer service could be better

Three times I’ve eaten and each time it’s been good quality chip shop food . But I wonder if it was the fact I ordered a delivery instead of taking away. Tonight has left a bad taste in my mouth and yes it was the order. After waiting over forty minutes for a mid week order and tasting said order, all I can say is don’t expect your delivery to be hot or tasteful as I can assure you this order was neither hot nor tasteful. If the owners take anything away from this review please say you can’t deliver over three miles as I live in portrush and this is just four miles away

The monkfish dish at £8.70 wasn’t really a meal, more snack, no veggies, no carbs. The chocolate ice cream came as chocolate With delivery, i paid £15 for 4 tiny pieces of fish and the wrong ice cream All pretty disappointing and super expensive 😞

First time to try got fish and chips, was average, not special. Wouldn't rush back

Good product but so annoying that NOT FOR THE FIRST TIME you randomly decide to close early. If you advertise your opening hours you should stick to them like anyone else.

V hips were great but not for the first time there was too much Rosemary salt on the chips.

Best chippy ,eat out aleast once a week in it. 👍

Don't judge by appearance. We had a meal here on Saturday and I didn't really expect anything other than a fish supper. How wrong I was! We had Katsu prawns followed by seafood tagliatelle and I can't praise the cooking and presentation enough, they were superb, the best meal I have had in a very.long time, well done 👍

This was the first time at chipmongers portstewart.My wife and I were very impressed with cleanliness and the food was excellent.I have no hesitation in recommending them. M.Lyness.

Great place to sit in for fish and chips

Quite busy in the evening, food was ready within 5 minutes of requested time. I must say it was the nicest fish supper I've ever had.