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1.0
Based on 4 opinions finded in 1 websites
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Opinions
Over 2 hours late and not answering the phone
Stuart Campbell . 2023-08-01
MORE AT Google
Waited nearly two hours for food. Called at the one hour mark, was told driver had just left. Still no food nearly an hour later. Tried calling a second time, phone was left to ring for several minutes. Finally got through, was told driver was having car trouble, and a new driver was going to collect the food and deliver it. Very not pleased. Was offered £5 discount on next order. But it's completely unacceptable.
Kit Lincoln . 2023-07-21
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Wouldn’t recommend ordering from here unless you want your money taking they robbed me over £50 on a order I placed which I never received staff are not helpful at all either
Daisy Lowther . 2023-07-08
MORE AT Google
Awful, food arrived cold, had my drinks missing along with my prawn toast, and to top it off the pancakes for the hoi sin duck had mold on them, tried to call the takeway to make a complaint about the missing items and then food being mouldy and cold, never liked this chain it's always been rubbish and unpleasant, only ordered because it was under the name 'Mr bao' on Uber eats, waisted £50 do not be fooled don't order from any of these chains
Soleil Farnell . 2023-04-12
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Common RoadWe booked a special birthday party for our son Steven, whom has Duchenne Muscular Dystrophy. Steven had pneumonia in April 2013 and we are lucky he is with us today. Steven wanted a themed birthday party (Lord of the rings) which we arranged for 14th July 2013. The morning arrived and me and my husband went to set up and decorate the venue with props ect. We went in the room and noticed the table cloths had not been ironed, i spoke with the receptionist who passed me an iron and said do it yourself! Anyway we set up by ourselves and it looked fabulous. I struggled to fan out the serviettes, and asked the receptionist if someone could help me ,she said no that is my problem. They would not help me at all. My son wanted to bring lights and laptop to DJ and was told it must be PAT tested, fair enough we paid to have everything tested, then noticed all the hotels equipment hasnt been PAT tested for 2 years! Guests starting turning up late afternoon as planned, We we were a little late as my son has lots of equipment to bring, ventilator, cough assist machines. My guests said the staff were abrupt and at first wouldnt serve them drinks, because i had not paid for extra bar staff! ABSOLUTE RUBBISH it is all in my itinery, start and finish times. I asked where my sons birthday cake was, and was told if you want it you will have to pay £18 for the extra bar staff or you will not get the cake!!! The cake is paid for and brought it by a professional company. The hotel had no rights to withhold it from us! My family made Stevens Birthday really special, but i will never go to the guide post hotel again.