Chin Chin (Pan Asian Dining) in Harrow

The worst dining experience I've ever had. We arrived at 8.30 and there was a large crowd of customers waiting to be seated. It turned out they were a group so we were seated separately. The maitre d selected a table smack bang in the middle of this group; I asked for a more suitable table and was told this one was 'fine'. It turned out to be wobbly and uncomfortable. We were also told the crowd would go but in fact different groups filled the space the entire evening. We waited a long time to be served; eventually we ordered drinks, starters and mains. For starters, we ordered 4 dishes including 2 sets of gyoza, one chicken, one tofu as I am vegetarian. The starters arrived sporadically, the tofu goyza being bought out first and placed in front of my companion. About 30 mins later the chicken gyoza were bought out and given to me. I began eating this, only to discover to my horror that it was meat. I am a strict vegetarian and eating meat is against my beliefs. I sent this back and informed the staff, including the maitre d, who did not even apologise at this point. I was only asked if I wanted the tufo gyoza, which I said I did. We then waited another 30 mins for a second round of drinks, then an additional 30 mins for mains. These were eventually bought out at 10.20pm; we were seated at 8.20pm. My companion's main was cold and by this time, we had had enough. We asked the waitress for the mains to be boxed up as it was too late to eat them and asked for the maitre d. He appeared with the bill -20%, which i believe is the optional service charge. I replied that I would not be paying for the gyoza and my companion's main, explaining once again that I am a vegetarian and was served meat. The maitre d tried to blame this mix up on me, but I relied it is the responsibility of staff to know what they are serving and to whom. Imagine if I had a nut allergy! He went away, deducting about £10 from out bill (£96 to £84) but when he returned, I had decided that this is an outrageous amount considering the fact that we had not even been served a meal. We eventually settled on £45, but upon reflection, this was even too much. We paid £20 in uber fares to chin chin, received awful service, given meat against my strict vegetarian diet, and received no apology! I am loathed that I paid anything at all! The worst part was the outstanding rudeness of the maitre d, who was both unapologetically and insulting. I have eaten at chin chin several times before and never experienced anything like this!

Excellent service, smiles all around from the waiters, food tastes amazing. What more can you ask for? My wife forgot her bag the night we dined at the restaurant, they kept it safe and i managed to pick it up the next day. So thank you to the staff of chin chin.

Lovely pan Asian restaurant in Pinner! Cocktails were on point, good delicious and service too-notch! Had a very enjoyable experience evening with my wife here - the veg sushi options are to die-for and the Thai green curry was banging! We will be back and thanks for a lovely evening!

Certainly! Here's a sample negative review for a restaurant: --- I recently dined at [chin chin], and unfortunately, my experience was far from satisfactory. Service: The staff seemed disorganized and inattentive. It took over 20 minutes just to get water and even longer for someone to take our order. Food Quality: The dishes were bland and lacked the promised flavors. My steak was overcooked despite asking for it medium-rare, and the vegetables were underseasoned. Cleanliness: The table was sticky, and the cutlery wasn’t properly cleaned. It made me question the overall hygiene of the establishment. Ambiance: The noise level was overwhelming, and the lighting was too dim to comfortably read the menu. Overall, it was a disappointing visit, and I wouldn’t recommend this place unless significant improvements are made.

Very nice food! However always let down by the service. Been a few times to chin chin and last experience was not great. From seating at 7.30 took 45min for starters to come and even after another hour had no main course. Constantly chasing for when the food was coming and no updates food finally arrived just after 9.30 and by that time appetite wasn’t there. Very unorganised service only saved by the fact the food is fairly good. Also no suggestion of any compensation for the bill and no apologies from senior staff.

We love Chin Chin. The selection of the food is great. The quality of the food is also great! Their fish dishes are particularly tasty, yum.

Best of the best Must try sushi 🍣

We had the most amazing experience here right from booking the table till we left after lunch. Jaideep our waiter made sure that we had the best dining experience and any request we made was met with such cordial hospitality that we felt really looked after. We would highly recommend ChinChin both for its food and service

Probably one of the country's best restaurants. Excellent food, great service. Very good menu availability. Hope to go back as soon as we can.

Seriously over priced with average food quality. Even charged for a birthday treat for child!!

The staff spent a great deal of time chatting which did affect the service. The restaurant was certainly becoming busy however the main issue was disappointing food. The tempura batter was thick and greasy, the boa was soft but the filling was drowned in a siracha mayonnaise that destroyed and other flavour. The sushi roll with truffle was missing the main ingredient. The worst was the vegetable dim sum! The wrapper was thick, doughy and the filling was like a paste and unlike me I did return. Looks great but the taste, not so.

Had a wonderful dinning experience. The food and service was top notch. Would recommend for vegetarians as lot of options to choose from.

Excellent food and brilliant service from Milan in Chin Chin Pinner. The bottomless brunch was outstanding and we had a wonderful time thanks to Milan and his attentiveness. Utterly amazing!

A reservation error turned out to be an amazing experience at this restaurant! Sharma made sure that our dietary restrictions were catered for and the staff and himself went above and beyond to ensure everything was beyond perfect. We are so thrilled we didn’t write this place off and gave it a second chance and grateful that we did. The food was absolutely delicious, and the attention to detail in both the service and the dishes was impressive. Highly recommend!

This place has really gone down. Food was not hot and I saw the kitchen staff walking across the restaurant with frozen Gyoza bags (similar to ones in Costco!!!) . When you spend this much in a restaurant, you don't expect to see that!. Rest of food felt like it was reheated and the duck pancakes went hard very quickly like they were over-microwaved. The chicken pieces didn't taste like they were real chicken in texture, felt more like they were pumped with Saline. Bao buns were too soggy. Very sceptical about the how much of the menu items are freshly made food as opposed to bought it frozen food. Really terrible!

Great blend and varieties of mouthwatering Indo-Thai Asian dishes with outstanding service. Visiting from USA with family/Kids, we all loved and enjoyed delicious food and drinks, must must try place, A++ 👍🏼

What can I say about this place? Amazing place! Perfect for date night or out with the family. You must try their crab sushi. Lovely. The service we received was incredible, staff very attentive. Food was on point, atmosphere was amazing. Very discreet from the outside. Just be aware, parking is limited, especially on a Friday or Saturday night. If you park in the pub opposites car park, make sure you go into the pub and input your REG. Going again soon.

3 visits within 2 months is testament to how good Chin Chin is. The sushi is innovative and fresh, especially the enchanted forest maki. The tofu bao, mock duck pancakes, chilli honey tofu, mock chicken satay, garlic broccoli and green curry are all exceptional dishes that you should definitely order. The drinks are also wonderful with creative mocktails and cocktails available.

Great food and service when I went last week would definitely go again!

Friendly staff and atmosphere was good. Good service

Gaurav was fabulous and catered to our dinner. I highly recommend Gaurav.

We were WINED AND DINNED TO THE HIGHEST STANDARDS. HIGHLY RECOMMEND FOOD WAS EXQUISITE STAFF FRIENDLY AND HELPFUL EXCELLENT ❤️❤️❤️

I recently celebrated a special birthday at Chin Chin, and I couldn’t have chosen a better place! Sharma and Savio went above and beyond to make the evening memorable, adding thoughtful touches that made us feel truly valued. The team at Chin Chin was exceptional—attentive without being intrusive, and always ready with helpful suggestions. The menu offered a fantastic range of options, and every dish we tried was a perfect balance of flavors. It’s clear that they take great pride in their food and service, which made for a truly unforgettable celebration. Highly recommend Chin Chin for anyone looking for a warm, memorable dining experience with excellent food choices!

We had a lovely evening at Chin Chin, with excellent service courtesy of Milan, who was so helpful and attentive. In addition delicious variety of food, with all halal options. A great atmosphere, with excellent zones for seating which we can choose depending on your desired ambience for your evening. Definitely a place to recommend.

Food okay but rushed to eat and to be served within 1 and a half hours

Fabulous food. Great service. 6 friends went for bottomless brunch. Lovely pink posseco and plenty of really tasty food. Great value for money. Will be back.

Gaurav was so kind and helpful. The food was amazing and so much extra food. The drinks were amazing

Gaurav has been by amazing! Lovely food, lovely service thank you!

Chilled atmosphere, great service did even better food!

Lovely restaurant, staff were friendly and attentive, menu had a lot of options and the food was amazing.

We were very pleased by a person named milan who had served us today. He recommended all the best dishes for us to try and they were all very tasty. He provided us with excellent service and a very joyful smile through it all. Milan was very patient, humble and available to us at all times. Overall we really enjoyed our experience and will definitely be visiting again.

Really nice place to have a tasty and cozy dinner.

The brunch was very good. Milan was very helpful and accommodating

Great atmosphere, generous portions, friendly and attentive staff, good value for money!

Food was really tasty with great vege options. Reason for 3 stars is they have many steps inside and of course I missed one and tripped. There is a waiter telling you of the steps. However, accidents do happen and when I fell I was told ‘we did tell you’ and no one checked after if I was ok. I was having a tough day and this type of reaction was the last thing I needed. Disappointed with Management.

Had the best time ever ! Great food , even better service - highly recommend!!

Really recommend, sushi amazing!!

Excellent food. Fantastic service. Congratulations. I will be back :-)

We have been to Chin Chin three times and it never disappoints. The food is absolutely delicious and staff incredibly attentive and helpful. We had a brilliant evening last night and a huge thanks to the whole team, especially Milan who looked after us also well.

This was recommended to me by a few people so I was keen to go and try it. The food was okay but nothing special. tasty but not very spicy (Papaya Salad was more sweet than spicy). Service was typical of people from the sub continent - no smiles and with a dollop of attitude with every dish. I wouldn’t go back as there are better places in Pinner.

Amazing service and food. Lovely waiter

Amazing food and better service !

Was very surprised how good the food was and also the level of high service. Would outmost recommend anyone eating here. Manager Mr Sharma was an excellent host 👌. Would definitely come back again.

Very good food! The service was excellent too. Chef Tanmay and Waiter Gaurav were great and provided their full service. Thank you

Food here is always on point! Service I see still needs some tweaking….when will they understand that if you have a booking at a certain time you want to be on your table at that time and not on a random shared sofa reading a drinks menu while you wait for them to sort themselves out.

Sat in the garden area at the back which was lively and busy at 6:30pm on a Sunday. Food and service was great. Definitely be back.

Milan was very friendly and attentive, likewise with the rest of the staff. Service was great and came out very quickly. Food was fresh and delicious. Would definitely come again. Thank you to Milan and the team!!

Amazing food, great cocktails and lovely atmosphere. The staff were really attentive and Savio made sure we were being looked after the entire afternoon. Will be back for sure!

Great environment for family and food is lovely

milan was very helpful and very kind with suggestions

Food was great, service given by Milan was great excellent.

Lovely evening for my husband’s birthday! Service was exceptional! We over ordered but got to taste and takeaway everything!

Very good food , lovely ambience , wonderful staff 👍

Went for lunch today.. my daughter absolutely loves sushi! Great choice of rolls etc... tasted amazing! Hats off to the chef Tanmay.. will definitely see you soon!!

Delicious food and a great variety. The sushi was a top favorite! The service wasn’t as great even though the ambiance and food was. The server didn’t understand us and would get confused when we asked her questions or for extra cutlery and plates.

Excellent food and drinks highly recommend the vege options. Service is top notch very friendly personable service by Gaurav ji. Warm personality and always knows my order.

We loved every bit of our time here. The food and service was excellent. The staff were very friendly with the kids.

Really delicious high quality food. You can tell the ingredients are top and the taste is excellent. Service was really friendly and you feel that the staff want you to have a great dining experience.

Great well seasoned food, our waiter gave the best recommendations! Definitely coming back :) Gaurav is the best!!!!!!!

Great food and drinks. Pan Asian restaurant so will find unique sushi. Loved the cocktails

This was my second visit to Chin Chin and the food was amazing. Will definitely recommend and looking forward to visit again. Great customer service.

Food 10/10 Service 8/10 Cocktail drinks 10/10 This is my safe place to dine in I know I won’t be disappointed. This was my 2nd time here and the food always amaze me . Highly recommend.

We loved dining here. I came here with my partner for an after work dinner, having been recommended it by friends. The atmosphere in the garden was incredible and was quickly matched by the beautifully presented cocktails and tasty food. We found that there were a lot of vegetarian options for my partner and will be coming back to try more!

Brilliant service brilliant food. You have made us feel VIP Ghurav- thank you!

We recently visited Chin Chin and had a good experience. The food and ambiance were both impressive. We tried the tempura, pad Thai, and mock duck pancakes. The tempura was a bit salty and service could have been a bit better, but the pad Thai and pancakes were really good. The mocktails were amazing. The Green Virgin Mojito was refreshingly minty, the Coconut Lychee Cooler and the mango colada was a delicious blend of flavors. Overall, Chin Chin is a great spot for local pan-Asian cuisine.

Amazing, ambience, very good food and service

Kajal and Savio gave us exceptional service! I love bottomless brunches, this by far was the best Iv been too. Alcohol is good but the food was exceptional. Very good service

A lovely evening - great service, food and drinks! Thank you

What a find. Really lively place, great atmosphere, polite staff & the most delicious food choices.

We had the bottomless brunch here. The service was impeccable. We had Kajal and Savio serve us today, and they both were both amazing. The food was really good. We are sooo stuffed. The portions were generous as well as delicious. My only comment would be, that the last time I had the boa buns they were amazing. But this time we felt the veggie boa tasted a little off. I’m thinking it might be the oil in the fryer might not be fresh oil. But other than that- it was a very delightful experience and I do recommend it.

Nothing to fault here, everything was amazing!

Amazing food great service. Gluten free aware

great gluten free options!! food was lovely and service was great

Thank you Mr. Gaurav for looking after our many allergies. We thoroughly enjoyed the food, excellent chicken, sushi, cocktails, just everything!!! Will definitely be back!!! Great place!!!!

excellent service by savio and the team . food was delhi based taste , which was exactly what i was looking !

Superb food, good service and Thanks Savoy 😊 👍

Great food, really recommend the crispy honey chicken and egg fried rice - Jaydip and milan were also great people!

Was so excited to eat but the food was disappointing, the noodles were overcooked, the rice wasn’t great. The only thing I enjoyed was the Honey chicken, that was amazing. My friends loved their cocktails. But please improve on the cooking.

Delicious food served by efficient and friendly waiters- especially Milan!

This restaurant is so cute😍, food is great too!

Milan was lovely and took care of us for our friend’s birthday. Food was delicious and great portion sizes.

Excellent Thai food. A bit pricey but the flavours and presentation were very good and eye-catching.

We really enjoyed our food at Chin Chin. Amazing service from Gaurav, super attentive and gave great food recommendations. We will definitely come back.

Sharma took care of our large table in the garden. The food was great and lovely atmosphere but standout is always the care and attention that Sharma provides in the restaurant. My large group continued at their adjacent bar afterwards. Thanks for taking care of us. We will be back.

Very nice food and great service

Everything was covers in spicy mayo or sweet chilli sauce. Very average meal. Would not return.

Third time here and it doesn’t disappoint! Delicious food, great service and lovely atmosphere! Will be back again soon to sit out in the garden area!

Food is very delicious and price is reasonable,lovely ambience and beautiful indoor decor too...

Excellent food,as always. Service was great and friendly.

Having returned to this little gem of a restaurant after almost a year, I have to admit its still looks like it opened a few months ago. Though the menu seems to have been slimed down and there isn’t as much of a selection of sushi rolls what is left is tasty as anything you would find in a posh central London establishment. We came midweek and the place was quiet and almost all dinners were seated in the outdoor garden but with the hot weather this made for an amazing dining experience. This however did leave the front of house unattended and meant we waited almost 15mins to be greeted and seated which we didn’t expect or experience on our previous visit. We were not rushed to order and enjoyed a signature sharing cocktail while deciding and were more than pleased with everything we ordered. The Jack Dom sushi wasn’t overpowering in salmon taste, the duck in bento a good size and we especially liked the sauce selection it comes with (we will be getting this again). Mains were surprisingly large and can be shared between two especially if you go heavy on ordering starters. Eating outdoors you can see the owners have taken the effort to manicure the garden so that its a pretty place to eat and as the evening got darker it comes alive with splashes of colour and accent lighting which was a joy to look at too. Overall, it’s a great place to eat, especially for a date night, as its a touch pricey for the suburb’s. And if it’s midweek then also be prepared to have to go looking for staff to get seated but don’t let that put you off either.

Lovely and cosy. Great background music x

We've been here several times for both dinner and lunch but decided to try the Saturday brunch. It was excellent value, the food and drinks were plentiful and tasty. The service was very attentive from both the female and male members of staff we had. Shout out to Gaurav.

Excellent food and atmosphere. Best restaurant in Pinner

Hidden gem. This place has the freshest veg options and is promptly delivered to the table after ordering. Very friendly team to serve you . This place was packed out , shows the quality of foods and the location of this place. Most amazing experience with my family members. Highly recommend it to anyone.

We had great experience in chin chin pinner. Gaurav Patel attended us. He was very good.

Beautiful spot in Pinner, fantastic pan Asian food and excellent service. Took me by surprise completely. We’ll be coming back!

Excellent, prompt and attentive service. Very good food from a consumate chef. Flavours, presentation, modern cooking, it's all there. Bravo.

We arrived as soon as it had opened and were seated. We didn’t have a booking but they didn’t seem to mind. Whilst we were eating the waiter constantly came over to ask if we were ok and wanted to order more. At first I thought they were just being attentive but it was more than usual and just got annoying. Later they revelaed they were fully booked and needed the table so last chance to order anything. This constant hurrying us along was incredibly rude since we were paying customers and just trying to enjoy our meal. If there was a limited time for the table they should have made this clear when we were being seated. Really poor customer service.

Lovely visit for a Father’s Day lunch with the whole family, wonderful food and really attentive manager and team.

Great hidden gem! More space than you would expect. Really great food! Owner is lovely!