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3.8

Based on 694 opinions finded in 3 websites

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Nº 1144 in 1664 in Bradford

CUSTOMERS TALK ABOUT DISHES WITH..burntcheesechickensaladonionricespicymeatcalzonepizzagarliccurrycookedoldfillet

comment_iconOpinions

Forgot to put the cheese in all of the burgers in my order.

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Aqib khan . 2024-10-23

MORE AT Google

Tried their mountain burger meal along with gravy on side, burger was amazing, it was soft and delicious. On other side gravy was bland in spices however taste was still there.

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milim nava . 2024-10-18

MORE AT Google

Very friendly staff.. I do recommend try there grill chicken I tried it very fresh and juicy 😋

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Ifzal Hussain . 2024-10-15

MORE AT Google

I’ve been to a fair share of takeaways in Bradford but chicken cottage is by far my favourite! The service was really fast and the staff were very friendly. I’ll definitely be a regular here. The portions are generous and the atmosphere was great.

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Aleema Ali . 2024-10-09

MORE AT Google

I came to Bradford for a job interview and it had been a really long day.. after a while of searching for somewhere to eat I came across chicken cottage and decided to try it out. It definitely did not disappoint. The chicken was much better than KFC and the customer service was 10/10, if (fingers crossed!) I get the job I will definitely be a regular customer here 😁. They are very generous with their portions and the chicken fillet burger was super fresh and delicious.

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Samiah Ali . 2024-10-08

MORE AT Google

Absolutely amazing really tasty chicken and chips.. i genuinely thought better than KFC...❤️ quick friendly service.

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Sandra Parton . 2024-09-21

MORE AT Google

Avoid this place like the plague. Extremely poor customer service. The guy on the till couldn't even understand a simple order. I had to repeat it multiple times and even after that he just did what he thought was right. Didn't someone tell you the customer is always right. If I want something specifically its because I'm paying for it. The woman on the counter got it right the first time and even after telling the guy "he should have two drinks he's ordered a meal" he argued back with her saying no it's on its own even though I paid for two meals one of which was a box meal plus an extra chips which I also never got as well as a drink can. If your the owner and your reading this you need to send your order taking staff for a course on simple etiquettes and if they let their spiteful behaviour dictate what they should give the customer then time to find a different line of work other wise this won't last very long. If you take my advice put the guy on the counter on box assembling duty and promote the woman to actually taking orders.

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Rorschac Jordan . 2024-09-04

MORE AT Google

Absolutely horrible food. So salty that it burnt my throat. Chips were cold and cheese burger bun was cold like a snowball. Avoid these jokers at all costs.

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Mohammed Wasim . 2024-08-28

MORE AT Google

Undercooked chicken on 2 burgers. Rang the store. Tried blaming breadcrumbs. Not interested told me to contact uber. Disgusting

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alex santos . 2024-08-20

MORE AT Google

Food was a disgrace , don’t order from here.

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King L . 2024-08-18

MORE AT Google

Ordered from here many times and never usually have an issue except for tonight. 2 items were missing, fries and a drink, then the chicken in the burger was raw. Contacted the restaurant and was told I was wrong and no way it was under cooked??? I'll add a photo where you can clearly see the chicken is PINK. A simple apology and replacement would have easily resolved the issue, I was completely polite when I called to be met with absolute rudeness!!! Disgusting.

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Beth Willow . 2024-08-09

MORE AT Google

I placed an order today and the quality of the food was shocking 2 items were missing everything was cold and when I called back to complain the “brother” who answered was very rude and kept cutting the phone off , 25 pound gone down the drain never again absolutely shocking attitude and aggressive

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Muhammad Faizan . 2024-07-30

MORE AT Google

Would have given a 0 star if I could. Absolutely terrible food and service ordered in store and they got my order wrong after confirming it with them. On top of that the food was cold and stale and the burger tasted rubbery. The owners attitude was really aggressive once ringing back to let them know and I also got threatened by the owner telling me to come down and watch what happens. Absolutely terrible behaviour and I won't be going there ever again Shame on the owner

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Junaid Hussain . 2024-07-30

MORE AT Google

the grilled chicken wings lemon and herb was delicious and the chips were better then mcdonalds ...my daughter had a chicken fillet burger and it was a good size chicken piece and you can tell when the chicken is fresh highly recommend 5 stars

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Tihra Parveen . 2024-06-26

MORE AT Google

This place could do with a much better customer service.felt like the guy just got pulled out of bed to serve customers

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Amphibios . 2024-06-11

MORE AT Google

I would say an average place which has been overhyped. Disappointed with the price and quality

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Nayana Pj . 2024-05-30

MORE AT Google

Ordered a burger from there on its own. It took 1 hour to come, burger was all cold and chicken was pure pink. This is not me being a biased person but whatever i pay for the food must be mouth watering not dirty old scumbag food

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Hassan Din . 2024-05-30

MORE AT Google

Reminds me of fast food in Houston Texas. Nicely prepared and customer service was good.

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Nathaniel Olayemi . 2024-05-30

MORE AT Google

i am extremely disappointed with this takeaway chiken cottage and their handling of my Too Good To Go order. I placed an order well within the designated time frame and received a confirmation. However, when I arrived to collect my food, I waited 20 min outside in rain they never received phone n they never opened the door This experience was a complete waste of my time. I traveled all the way to the location only to leave empty-handed and frustrated. What’s worse, that i felt so inconvenience in rain n my kids were waiting for food expecting my dad will bring something I won’t be ordering from them again and recommend others to think twice before doing so. what if there would be instead alone female student who would be just wondering there at night and could happen anything Very disappointed and frustrated

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Carlos . 2024-05-29

MORE AT Google

Rude and blunt service order the phone, cut me off and I was having the best day. Just made me go elsewhere, £60 order.

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Sohail Mohammed . 2024-05-27

MORE AT Google

Very good food. Quick service but the prices are on the high side. Sauces are all very good quality.

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Jason Hammersmith . 2024-05-12

MORE AT Google

Ordered food for delivery, food was cold and part of order missing again!! Telephoned back and asked the rude lady ( obviously lacking customer service skills and maybe on a power trip), said can not get it delivered as they do not have enough drivers!! Been charged for it but missing orders is a regular thing at Shipley Chicken Cottage. Bring back the old workers, as they were more incline to customer services rather than the woman saying “mate, come pick it up, or you’ll get it on next order” Sorry MATE, won’t be ordering again with cold and incomplete order. Looks like you NEED the money more than I do! Keep my money!! ENJOY!!! No option on half a star! Fries were nice though.

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aqib khan . 2024-05-03

MORE AT Google

Brilliant Staff, Excellent and Quick Service, Great Quality of Food, Highly Recommended 👍

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Fraz Latif . 2024-04-30

MORE AT Google

This evening I experienced a horrible accident when I order chicken cottage for me and my children. One of my children was eating chicken strips when she found an ALIVE WORM inside, she noticed the worm moving in her piece of chicken. Although I asked a refund from Uber, I am disappointed and I will not ordering again from this place.

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Sabri . 2024-04-23

MORE AT Google

Chicken wings-smelt like frozen not fresh chicken this place never let me down but today I smelt the wings and I felt sick! Chicken was off and nasty.

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Musa Musa . 2024-04-13

MORE AT Google

Always getting the order wrong, twice before i’ve ordered in store, assuming the order is right, take it home and it’s the wrong thing than what i’ve asked for. It happened twice before and I left it as I understand these kind of businesses can be busy. Ordered wings and got a fillet piece instead, how is that even possible? the food is good but the service is terrible, so dissapointed.

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Addy 96 . 2024-04-11

MORE AT Google

Food was spot on as always, however, I did have an issue with my order. I ordered a full chicken with 3 sides but when selecting my side options, salad and fries shows as 1 option available but the outlet actually class it as 2 different sides and therefore you do not have the option to order fries on there own. Could management please look into this and rectify this oversight.

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Mohammed Nasir . 2024-04-10

MORE AT Google

Absolutely Delicious Food Everything Fresh & Warm Outstanding

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Hammad . 2024-03-28

MORE AT Google

Used to like em. Tw&ts just cancelled my order.

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Dan Hansbro . 2024-03-15

MORE AT Google

Legendry food. Always a pleasure.

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Kamran Khan . 2024-03-08

MORE AT Google

Ordered box meal missing the corn and the chicken was pink. Never again will I buy food from this dump it needs shutting down. Reported to trading standards and sample of food sent. Oh and the rude delivery woman was very racist.

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Ceaser . 2024-03-07

MORE AT Google

Please use the bins if you eat here, there's one literally just outside! And to the owners it's your responsibility to make sure outside of your premises is free from your litter.

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Darren Spink . 2024-03-03

MORE AT Google

I took my daughter for the first time and the guy had a nice chat with me about it and gifted her something as it was her first outing to a fast food place!

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Mohammed Shahid Nazir . 2024-02-28

MORE AT Google

Very testy. I realy enjoyed well cooked. The chess burger was nice Staff behaviour very positive. Best of luck.

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Feisal Butt . 2024-02-25

MORE AT Google

Bought 5 meals buns which had chicken fillets in where not fresh plus chicken looked like it was sat thair for a while because it dried out last time I go to this branch charge full price but food not fresh If you're charging full price at least give fresh food

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Saleem Khan . 2024-01-22

MORE AT Google

Tonight I ordered pri pri chicken and rice and three portions of chicken and chips! The coated chicken looked like old batter around it! Pri pri half chicken was absolutely disgusting! Didn't even get what I ordered no rice and no stripes of chicken like it's stated! Paid £16 for a load of garbage! It didn't look like what was on the menu! 😡 We've been there loads of times but this was a disappointing result 😡 I rang told them and they wanted us to bring it back! Why couldn't they come and pick it up! Not going again!

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Anna-Maria Douglas . 2024-01-20

MORE AT Google

This has to be the best chicken cottage in the U.K keep up the good works and your food is spot on cannot fault anything. Best fries ever tasted I am a regular here now. Also congrats on your awards hard work pays off!

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Where “Unknown Reviewer” Then . 2023-12-14

MORE AT Google

Our to to chicken takeout. Forget KFC... You need chicken cottage

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Jarrod Beukman . 2023-11-28

MORE AT Google

Ordered half grilled chicken, sent me 3 tiny chicken strips. Rude delivery woman. Horrible rice, first and last time ordering from this joke of a place.

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Shez . 2023-10-07

MORE AT Google

So I ordered a salsa wrap, came and it was a hot wrap which I didn’t order I’m a pregnant woman and there was no detail of the salsa being hot and this is not okay!

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Millie Blake . 2023-09-21

MORE AT Google

So, I just left a 4 star just eat review saying good chicken, but that I was disappointed that the chilli cheese bites were different and not as good.. about 15 minutes later someone arrives at my door with a batch of the old ones.. not at all expected but great service and a very welcome surprise!

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Tim Godfrey . 2023-09-14

MORE AT Google

i ordered the Peri Peri Box meal and it was amazing . It had a very unique flavour, one of the best Wings I’ve had.

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Mehreen Arshad . 2023-09-13

MORE AT Google

Good tasty chicken at good prices.

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Geoffrey Porter . 2023-09-01

MORE AT Google

i am very disappointed with me service for a start the food was cold, secondly instead of vimto they sent wanted if i wanted that i would of used my tap and saved a few quid and also they sent no chilli sauce i am absolutely appauled and the staff were so rude had no respect for customer service i’d rather starve than ever eat from this place again

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Dylan Williams . 2023-08-16

MORE AT Google

Considering what they used to be, they've gone down hill and food is extortionate. Not worth it.

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Saima Bi . 2023-07-06

MORE AT Google

Very bad service .The way they talk is very rude. We have been there 3 times and they take extra money and they don't know how to talk to their customers properly.For example I wanted garlic sauce and they g to go to sainsbury and get garlic sauce from there.They said it to me in a rude manner.

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Khan nasir . 2023-06-01

MORE AT Google

The chicken was amazing and the staff were super nice and helpful even though they were busy. The only criticism is the fries are 1/10 if they were better quality the meals would be some of the best in Bradford

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Zain Ahmed . 2023-05-22

MORE AT Google

Good cheese burger love them

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Tahir Hussain . 2023-05-08

MORE AT Google

Been there today & had Mountain Burger. I’d say it’s the best burger in whole Bradford. Better than KFC. Size of fillet satisfies the price. Best place for fillet burger. Moreover, their peri peri chicken is also on top. Great ambience, quality taste along great staff. Highly recommended!

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Faizan Shafiq . 2023-05-06

MORE AT Google

delicious food best place in town

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Junaid Akhter . 2023-05-06

MORE AT Google

Excellent food and great value. Friendly staff behind the counter.

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Ian Colman . 2023-04-18

MORE AT Google

Food is nice, but preparation takes hours and there was a fly in my fries, never got a refund, an apology, or any precautions taken after mentioning it, haven't been since.

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Bill . 2023-04-11

MORE AT Google

Not even one star worthy after our poor experience. Genuinely shocked that they won an award recently. We had the most strangest and rudest encounter over the phone and will not be giving them our custom again. An incorrect order was delivered with the wrong combo of food and a BOGOF burger missing. Luckily we checked before the delivery man had left. He called the shop owner who told the delivery man to check our order, bearing in mind the order had been opened by this point. The shop owner then proceeded to tell the delivery man that no mistake had been made and that the order was correct, indirectly suggesting that I was making this up. At this point I asked to speak to the shop owner who said that he'd checked the cameras and the order had gone out. I confirmed this wasn't actually the case and that he was doubting a customer over his own mistake, wasting mine and my children's time and money. After the unpleasant phonecall, the shop owner asked the delivery man to take away the empty wrappers/boxes for some bizarre reason; I returned the single burger as I was stunned at the appalling service. Goodness knows what the purpose behind this bonkers act was supposed to be and I couldn't care less tbh, but concerned that they accepted returned food! No apology, no solution, no refund and extremely ill mannered service - I couldn't believe this shop won an award recently. AVOID.

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F A . 2023-02-17

MORE AT Google

Delicious food and quick service

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Mizanoor Rahman . 2023-01-03

MORE AT Google

Good for a quick bite to eat, would recommend anything on the menu

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Layla Hajee . 2023-01-03

MORE AT Google

Food was good a bit slow on service as had to wait even though turned up on time for collection

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Samira Robinson . 2022-11-07

MORE AT Google

Quality food. Faultless very pleased every time we order.

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abdullah nisaar . 2022-11-06

MORE AT Google

Grilled half chicken (mild) Very tasty

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maria m . 2022-10-27

MORE AT Google

Disgusting quality , arrived late and cold with most inedible. Avoid!!

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Mike Singleton . 2022-10-21

MORE AT Google

Chicken in the burger was pink and workers on the phone were rude

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Harry Hargreaves . 2022-10-04

MORE AT Google

Unfortunately overpriced, similar to the prices of the London branches. Used to love chicken cottage but no longer go.

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Arfan Tariq . 2022-08-17

MORE AT Google

Different price always they said price on the phone the driver has a receipt for different price no recommended at all

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rebin salihi . 2022-08-06

MORE AT Google

Delivery driver came to neighbours house. We were playing cricket. He blocked the wickets and refused to move when asked to do so. I had to ask him 5 times then he abrubtly did so and ignored me when i said thank you twice

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Imran Ali . 2022-08-04

MORE AT Google

Great set of lads working inside and the food is 10/10 👍🏼. Deffo try the cookie dough

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Mohammed Malik . 2022-07-19

MORE AT Google

Love the chicken fillets very juicy can eat them all day

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Liz Russell (Liggie.loo) . 2022-07-15

MORE AT Google

Always been fresh and tasty gravy is banging too

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Stephen Britton . 2022-06-13

MORE AT Google

Makes the prices up on the spot Menu prices seem to change every week Few times i have gone they charge me different prices

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Yxzxy . 2022-05-27

MORE AT Google

Portions are a absolute joke Worker did not like being confronted about the portion sizes claiming he has worked there for 6 years 6 years of learning nothing I guess Check your food before leaving

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Farah Afsar . 2022-05-22

MORE AT Google

I ordered some food from this place after a freind recommended it to me the service from Awais was appalling I asked for a chicken cottage special cookie dough and this is what I received wouldn’t recommend to no one be vigilant when you order from this place was my first and last time going

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Hasan Khan . 2022-02-18

MORE AT Google

Look at it this way. I travel from Keighley to Shipley to have food cooked and no problems

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David Portlock . 2021-12-27

MORE AT Google

Over priced small potions.Why visit these very greedy money hungry people.Save your hard earned money don’t waste it.

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S Khan . 2021-12-21

MORE AT Google

Food is so good so tasty i love chicken cottage soo much better then KFC 😉 and that mountain burger 🥰🥰 so nice

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Cazicus- Maximus . 2021-12-17

MORE AT Google

Says they close at 23:00, rang at 22:30 and after confirming the time they close which he said was 23:00, asked if I could place an order for 3 meals to be told that the last few pieces were being sent out for delivery, why not just tell me at the start that you are now closed if you have nothing to serve...

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Bilal . 2021-11-25

MORE AT Google

Reliable for good quality of food.

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Atia Iram . 2021-10-22

MORE AT Google

Had a spruce up and some new menu items

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Raja Torabb . 2021-09-11

MORE AT Google

Fairly good takeaway which is cheap!

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Jennifer Shaw . 2021-08-28

MORE AT Google

Robbers charge 50 pence for sauces. What is it that dead. Not sure why they run a business when they only greedy for cash.

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ali khan . 2021-08-12

MORE AT Google

High Prices Low quality. If you want to get overcharged buy here. The Yearly National inflation rate fluctuates between 1%-2% sometimes around 4% yet their prices go up 10% to 30% don't blame it on inflation. Just cook your own higher quality and cheaper chicken meals.

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Katish Indus . 2021-08-05

MORE AT Google

Chicken burger tasted like rubber!

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faisal qureshi . 2021-07-31

MORE AT Google

When it's busy they can't cope with orders.

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Superman Ali . 2021-07-12

MORE AT Google

Good grilled succulent chicken. Good service

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T T . 2021-06-25

MORE AT Google

Terrible communication, didn’t know if pizza would even turn up

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Fern . 2021-06-12

MORE AT Just Eat

The pizza was horrible, there was barely any sauce and way too much cheese, the calzone was just a pizza folded in half (Not like a calzone should be) which also had barely any sauce and way too much cheese. The chips were also horrible, barely had any taste almost like plastic. The only good thing about the order was the pepsi can and the Rubicon can. All over pretty disappointed with the food and will definitely not order from here again as we weren't able to finish it.

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Teá . 2021-06-11

MORE AT Just Eat

They used to be a 4 and a half However the food is not as nice and its 5 pound for a regular burger at other palaces you can get a burger meal and wings fo under 4 pounds.

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Zeeshan shahzad . 2021-06-02

MORE AT Google

OK, not a patch on leeds store......

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Christopher Hardwick . 2021-05-17

MORE AT Google

Lovely pizza! I will defo order again..

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Olivia . 2021-04-05

MORE AT Just Eat

Great fries, food always arrives hot 👍🏾

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Ngombo Chansa . 2021-03-16

MORE AT Google

Massive portions! All nice and hot too. One of our meals was forgotten, but after calling the restaurant it was delivered very quickly with a few extras. Staff were very polite and apologetic.

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Lauren . 2021-02-15

MORE AT Just Eat

Order: Half lemon and herb chicken Chips Pros: Loovvveddd the chicken Fries were very crispy & tasty Cons:

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vannesa hall . 2021-01-15

MORE AT Google

I found a feather attached to my chicken wing whilst I was eating my food - it was very off putting and I probably won't be visiting again

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Zakia . 2021-01-01

MORE AT Google

Very very poor service got my order late everything was cold rang restaurant and they replied ' we are busy can't do anything about it' refused to talk and replace food.

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Malik Azhar Ali . 2020-12-12

MORE AT Google

great food keep up the hard work

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james g . 2020-12-03

MORE AT Google

Avalanche meal with the grilled chicken in the burger is always my choice.

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Khalid Ali . 2020-11-21

MORE AT Google

Massive amount of food - chicken fillet burgers were nice, pizzas are always good

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Tom . 2020-10-31

MORE AT Just Eat

Food always on time and fresh. You get what you pay for.

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Iram . 2020-10-10

MORE AT Just Eat

The donner meat was cold and hard with the pita bread the same. That was the box selection. Otherwise other parts was okay . Sorry guys but didn’t make sense how the chips were warm but the pitta and dinner cold and hard .

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Samia . 2020-09-23

MORE AT Just Eat

Pizza not as good as it usually is. Some type of spicy powder on it. I asked for mango rubicon and got guava which I don't like and won't drink. I ordered 2 lilt and although the driver did make me aware that they had no lilt and have given me 7up instead there was only 1 can not 2. The fries and onion rings were soggy and not very nice. The food and order is usually spot on but tonight it wasn't up to the normal high standards.

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Colette . 2020-08-02

MORE AT Just Eat

Absolutely disgusted, food was inedible, I asked for only a little bit of pizza sauce on the pizza, it had been heaped on, the chips were cheap and undercooked, the flake cake was supposed to come with a scoop of ice cream, it didn't! It went in the bin as it was just disgusting, I have taken photos and want my money back, I don't see why I should have to pay for food that vile, really do not recommend, disgusting food! I had to throw it and order elsewhere

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beckywecky . 2020-07-31

MORE AT Just Eat

Ordered a hotshot 12” deep double meat and extra mushrooms with large chips. What I got was large chips and a 12” deep pizza with chicken and Donna meat with chilli. Asked just eat for refund on pizza.

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Darren . 2020-07-16

MORE AT Just Eat

Friendly, cheap, good food, fresh chips

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Craig . 2020-07-08

MORE AT Google

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