Charlotte's Cloud in Kensington and Chelsea

Recibimos una recomendación de un amigo para visitar este lugar, pero todo lo que podemos decir, evitarlo a toda costa. Personal inexperto y grosero, nadie parecía saber lo que hay que hacer, ningún supervisor alrededor, personal risueño detrás del mostrador, etc. - muy decepcionante

Si quieres personal atento ¡EVITA! Tuvimos que llamar a alguien para comprobar que nuestros cafés venían y que claramente se habían olvidado. Nadie vino a revisar nuestra comida y había cosas mal con ella, pero ya habíamos subido a llamar la atención allí dos veces antes. La comida era promedio - evitar los buñuelos de calabacín, ya que son una pila de slodge empapado! El personal fue muy lento y no volverá

La comida era increíble, el servicio excepcional, no puedo recomendarlo lo suficiente! Fuimos para un sábado brunch y sin duda volveremos!

Tuve que irme temprano debido al terrible catering que recibí. Lo que recibí no fue lo que pedí en absoluto y la comida de mi madre no era saludable como esperábamos. Fue asqueroso. Mi pedido incluye otros ingredientes por los que me cobraron pero nunca llegaron, y se me culpó

Este es uno de los peores lugares en los que he comido, sin duda no recomendaría. Fueron groseros con mi hija, riéndose de ella, y la comida me enfermó. También intercambiaron el pedido de mi hija sin permiso, viniendo sin los ingredientes adecuados. En general, fue una experiencia terrible.

Tenemos tostadas francesas, brekkie de Charlotte y chorizo con huevos. Los huevos estaban cocidos para que la yema no estuviera moteada. La tostada francesa fue muy buena. También tengo una mimosa que estaba bien, pero súper pequeña por el precio. El chorizo estaba muy bueno.

My go - to places for breakfast and brunch when I travel to London. Amazing stuff, fast service and such beautiful, cozy setting. Love it there!

This place is adorable and delicious. It exceeded our expectations. We ordered what we thought were relatively simple dishes -- pancakes and french toast - and received little masterpieces that were tasty and fun. Service was friendly and the atmosphere was quiet enough that we could have a conversation. We will return for sure.

We sat down to eat our food and my friend had opened her napkin and was about to wipe her face when she realised there was a small black hair in it. Utterly disgusting and completely unsanitary. We will not be returning

Excellent cafe that treats all guests exceptionally well. It’s a difficult industry with fast staff turnaround and the manager does a great job. The staff are friendly and helpful, the food quality is great and the menu is interesting and varied. I am a local and visit frequently between meetings and before/ after sports training. There is always something on the menu suitable for the time of day.

Great location with a lovely look and feel. Delicious fresh juice and a very good Eggs Benedict! Thanks to Esther and the rest of the team for the really nice friendly service.

Incroyable Brunch en couple 🤩 Vraiment copieux, très bon rapport qualité/prix Personnel hyper sympa ❤️ Décoration vraiment mignonne

Absolutely love this little cafe. Great food, great coffee, lovely atmosphere and clean with beautiful decor. Would much rather eat and drink here than at a chain.

My favourite place for brunch. Lovely little cafe/bistro, had the most amazing freshly made smashed avocado on sourdough with poached eggs. Great atmosphere and lovely staff. A special thank you to Ayesha, Robert, and Eddie. You are absolutely wonderful!!. Cannot recommend it enough. I will be back next Saturday and I hope to see you all. Many thanks. Viorica

What a fantastic little eatery. Myself and my better half ate here yesterday afternoon and were blown away by the food and the service! We went for the valentines menu as it seemed great value for money (and my life probably wouldn’t be worth living if I didn’t!) Initially I thought, not all the dishes on the menu I’d order for myself but am I glad a stepped out of my comfort zone! Having been an ex-chef years ago I was really impressed by how well the dishes were put constructed. Really good balance of flavours and textures, someone really knows what they’re doing here! My favourite was the ricotta with cracked wheat, almonds etc. Not something I would order usually, being Irish I’m a meat, veg and potatoes man, but this was fantastic. This was followed by beetroot and avocado on sourdough which was my girlfriends favourite followed by another course with courgettes and spiced tomato all washed down with Bellini’s and Mimosas! After all that we had just enough room for the pancakes! We had lovely time being served by Robert and his team who couldn’t do enough for us! Fantastic little place that’s more of a destination to me than it’s next door neighbour, The Ivy!