Charlotte's Cloud in Kensington and Chelsea

If you want attentive staff AVOID! We had to call someone over to check our coffees were coming and they had clearly forgot. No one came to check on our meal and there were things wrong with it but we had already gone up to get there attention twice before. Food was average - avoid the zucchini fritters as they are a pile of soggy slodge! Staff were very slow and will not be returning

The food was amazing, the service outstanding, I can’t recommend it enough! We went for a Saturday brunch and will definitely be going back!

I had to leave early due to the terrible catering I received. What I got was not what I ordered at all and my mother's food was not healthy as we expected. It was gross. My order include other ingredients which I was charged for but never arrived, and it was blamed on me

This is one of the worst places I have ever eaten at, I would definitely not recommend. They were rude to my daughter, laughing at her, and the food made me sick. They also swapped my daughter's order without permission, coming without the right ingredients. Overall, it was a terrible experience.

We got french toast, charlotte’s brekkie, and side of chorizo and eggs. The eggs were cooked so the yolk wasn’t runny at all. The french toast was very good though. Also got a mimosa that was okay but super small for the price. The chorizo was pretty good.

My go - to places for breakfast and brunch when I travel to London. Amazing stuff, fast service and such beautiful, cozy setting. Love it there!

This place is adorable and delicious. It exceeded our expectations. We ordered what we thought were relatively simple dishes -- pancakes and french toast - and received little masterpieces that were tasty and fun. Service was friendly and the atmosphere was quiet enough that we could have a conversation. We will return for sure.

We sat down to eat our food and my friend had opened her napkin and was about to wipe her face when she realised there was a small black hair in it. Utterly disgusting and completely unsanitary. We will not be returning

Excellent cafe that treats all guests exceptionally well. It’s a difficult industry with fast staff turnaround and the manager does a great job. The staff are friendly and helpful, the food quality is great and the menu is interesting and varied. I am a local and visit frequently between meetings and before/ after sports training. There is always something on the menu suitable for the time of day.

Great location with a lovely look and feel. Delicious fresh juice and a very good Eggs Benedict! Thanks to Esther and the rest of the team for the really nice friendly service.

Incroyable Brunch en couple 🤩 Vraiment copieux, très bon rapport qualité/prix Personnel hyper sympa ❤️ Décoration vraiment mignonne

Absolutely love this little cafe. Great food, great coffee, lovely atmosphere and clean with beautiful decor. Would much rather eat and drink here than at a chain.

My favourite place for brunch. Lovely little cafe/bistro, had the most amazing freshly made smashed avocado on sourdough with poached eggs. Great atmosphere and lovely staff. A special thank you to Ayesha, Robert, and Eddie. You are absolutely wonderful!!. Cannot recommend it enough. I will be back next Saturday and I hope to see you all. Many thanks. Viorica

What a fantastic little eatery. Myself and my better half ate here yesterday afternoon and were blown away by the food and the service! We went for the valentines menu as it seemed great value for money (and my life probably wouldn’t be worth living if I didn’t!) Initially I thought, not all the dishes on the menu I’d order for myself but am I glad a stepped out of my comfort zone! Having been an ex-chef years ago I was really impressed by how well the dishes were put constructed. Really good balance of flavours and textures, someone really knows what they’re doing here! My favourite was the ricotta with cracked wheat, almonds etc. Not something I would order usually, being Irish I’m a meat, veg and potatoes man, but this was fantastic. This was followed by beetroot and avocado on sourdough which was my girlfriends favourite followed by another course with courgettes and spiced tomato all washed down with Bellini’s and Mimosas! After all that we had just enough room for the pancakes! We had lovely time being served by Robert and his team who couldn’t do enough for us! Fantastic little place that’s more of a destination to me than it’s next door neighbour, The Ivy!