Caffe Ritazza Express London Paddington in City of London, Westminster

I recently went to purchase a sandwich for take away marked at £5.49. Upon requesting the sandwich I was asked how I was paying at which point I stated card. I was surprised to find that the price that came up was £6.59. I explained that I wanted to take the sandwich away and therefore wanted the take away price. I was informed there is no take away price and that the sandwich cost £6.49. I was pleased when the member of staff, albeit rather dismissively, removed the price for future cusromers and acceoted that there wouldnt be an apologuy. I left the establishment as i was no longer interested in the price. After purchasing food elsewhere at a more reasonable price, I was surprised to find that the incorrect and misleading price had been returned to the sandwich. Highly disappointing and arguably immoral. Don't go here!

Coffee was decent, service was fast and kind. The halloumi bun is not so good.

Had one of the most scrumptious almond croissant and flat white from a station based coffee chain.

Genuinely the worst coffee I have ever had, went to the cafe for a coffee with my mother and our friend and all of us agreed after a couple of sips that we couldn’t stomach it. Moved on elsewhere for a drink. To top this off we got scowled at by the lady serving us, she was just plain rude and looked like she didn’t want our service.

Perfect place to stop for a cup of coffee, excellent and speedy service. ☆☆☆☆☆

i like the tea and coffee made by Ankita she made very nice heart shape in coffee flat white

Atmosphere was really good And best service by aliza

Best coffee i ever had Served by aliza

Had a nice cappuccino in Paddington Ritazza today made by Madalina. Fantastic coffee good customer service with a smile. Will definitely come back Fantastic.

Not great must have hit a day with bad customer service ..coffee wad also like warm

The best coffee at Paddington Station! And a very nice breakfast.

Nice Cappuccino made by Srinivasa . I loved it

Happy with the service and coffee was amazing made by Srinivas and good customer service by Ankita

it's was amazing coffee.... customer service is the beat by Ankita

Very delicious foods and good service by All of the staffs especially aliza

Very nice customer service the girl name Ankita she is serving coffee with nice smile and kindly

Excellent coffee made by Srinivasa

Great service and professional staff!

Always great service. Makes the journey through Paddington enjoyable.

Pastry selection looked really stale

Great customer service from Natalia, highly recommended to visit the store and great staff. 5 stars ⭐️

Excellent customer service. Good coffee (ALIZA)

Miss Ailza she is good excellent job.The coffee she made ☕️ is very nice!

Excellent service and food was very tasty

Great coffee and the staff person srinu was very polite and humble

Great spot for a quick break while in Paddington station

Service by Srinivas was awesome

Coffee made by srinavasa always made my day .......

Dambar so lovely... excellent service.. made my day today.

Excellent vanilla latte made by srinivasa with friendly service.

Amazing coffee made by Srinivasa.

Excellent service, i would highly recommend and the staff are excellent. Dell

Excellent staff, sai is very polite and helpful while choosing. Really good experience

Very Nice Hot Chocolate made by Srinivas .

Damber is a star and made me a beautiful coffee with 10/10 customer service. Thank you!

Friendly staff and good food and coffee. Special thanks to Jay Patel

My regular stop-in for work breaks! I love the drinks and the croissants are delicious too .The employees are really nice and always remember me. I hurt my back a few weeks ago and wasn't in for a while and my absence had been noticed by one of the employees. All in all, a great coffee shop!

Jay was really polite and helpful!

Jay is very polite and very kind. Thank you for your service

Jay Patel is a very friendly and professional member of your team. Always has a smile and a positive attitude

Jay Patel great start to the day ,bright smile on the way to work

Very good people working there and very prompt with the service from the team member jay Patel at London Paddington branch next to Burger King

Buon espresso servito da Jay patel

I had an excellent coffee served by Jay Patel. He was friendly and professional. Great coffee. Highly recommend.

Meklin provided exceptional service in a chaotic Paddington! Much appreciated.

Food was a bit expensive, It tasted good and i had very good hazelnut iced coffee (even tho i couldn’t taste the hazelnut) it was still good. Also had a ham and cheese panini which was good no complaints.

This is my first stop when I come to England after having taken the Heathrow Xpress from the airport to Paddington station. They make a very tasty cup of coffee here in the service is excellent.

Thank you Diana Eyasu for delicious Blueberry Muffin.

Service with a smile- oat milk available

Quick takeaway coffee spot before you get your trains. Located inside Paddington Station

Speedy service but £3.40 for a double cappuccino that didn't taste of coffee at all? Disappointing.

The latte was so good! This, good coffee, is rare for London trains stations (or London in general). Quick service and great quality. I know where to get my coffee next time I am headed out via train from Paddington 😉

They providing a amazing customer friendly services. ( srinadh )

I was served by Jayj who took my order with ease and quickly prepared it. They have a nice variety of food and drinks. Would highly recommend

Nice coffee and Amazing Customer Service

Lateee specially with caremal to good jay

Tuna and mocha combination made it made my day

Quiet place where you can drink delicious coffee

Great service by dambar was helpful and friendly

Ham and cheese and chees and tomato are awesome

Mocha with Caremal and speciall with oat milk made my day thank you jay

Very good experience and had a tasty breakfast with a reasonable price

I have ordered coffee it’s was very quick and good Customer service.

Very nice latte. Quick and great staff. Will recommend.

Very good coffee without any doubt.

One of the best caffe in the Paddington area.

Very good coffee and excellent customer service by srinadh

Amazing outstanding Experience I ever had.

Great customer service, quick and efficient

Great service from Jay, always friendly and remembers you as a regular customer which is a nice touch.

One of the best coffee I have ever tasted

Food is very tasty. I take one burger and coffee, it was very nice.Staff person srinadh done a great job and very friendly.

Serves by srinadh Coffee caramel hot chocolate it was very testy and nice especially great service, friendly guy.

Serve by jay Coffee mocha caramel very testy and nice Latte coffee very creamy

Great taste Especially great service

Jignesh was a great help, lovely, friendly guy!

Good coffee! But the sandwiches are a disgrace :( very simple and not of good quality. The veggie sandwich is just sad.

It's a great experience..... The place has very cool staff also.... Do yourself a favour and visit this lovely place.... Try some Americano 👍👌

The food was excellence and service was also good.

Best service by Jay. Ham & cheese panini is very testy.

Great experience, variety of menu with good prices. Very tasty coffee...

Really good service,very professional

Very nice coffee. Every morning I take my coffee from here

Very courteous and professional staff. Very obliging people serve you with a smile.

Will go again. I only popped in to get a hot chocolate, but I was struck by how friendly the service was and especially the staff name Vikram (excellent service) The hot chocolate was made wonderfully too! And very well priced. Thanks, Vikram for the great service keep it up. I truly appreciate the work you guys are going.

Ordered a collection Too Good To Go and was shut at 7:35, when the stated closure time was 8:00 - wasted time and money to be left outside a closed store

I had a hot chocolate which I have felt one of the best coffee,served by prathap who's is such a friendly and polite guy ,he made my day with nice coffee.

Srinadh - Thank you for the excellent tea! God bell

Been there early in the morning and Dambar served me with polite words. Thanks for that and am coming back again

I like the service. Dambar pun was really helpful and quick as well. I recommend people to go here.

Dambar pun was really good. I liked his service.

Great place and very tasty coffee, I especially want to thank Vikram for his amazing customer service.

Good coffee, great service by vikram must visit place

Service is nice and the coffee is good in test....

One of the best coffee in London, it comes with great and friendly customer service. Not a place to miss for a great morning coffee..!

Amazing Soya Milk Latte and Good Customer Service

Nice Latte I loved it I will come again

Very nice place,fresh and test food,very nice service from Inesa.Recommend every one.

Quick coffee by Dambar with nice art. Highly recommended.

It was delicious coffee I like it