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4.5

Based on 1.883 opinions finded in 1 websites

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Nº 666 in 3448 in Manchester

CUSTOMERS TALK ABOUT DISHES WITH..mustcool
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OpinionsNoteGoogle1.8834.5

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Extremely disappointed with the experience at this café due to the rude and unprofessional behaviour of a staff member. My friends and I had only been seated for about 10 minutes while deciding what to order when a man who appeared to work there abruptly told us to ‘GET OUT’ if we weren’t going to buy anything immediately. When a short TikTok sound played quietly from my phone, he referred to it as “annoying” in a very condescending tone. When we politely explained that we were planning to order and that his attitude was inappropriate, he dismissively said, “You are not customers.” His tone and words were extremely disrespectful and degrading and he came across very racist. To make matters worse, the gentleman appeared very unhygienic and had a noticeable body odour, which was off-putting in a food environment. The entire encounter left us feeling uncomfortable and unwelcome. It completely ruined our evening, and we left without ordering anything due to how we were treated. I would not recommend this café based on this experience and sincerely hope management addresses the behaviour and hygiene standards of their staff. Response*** We had actually scanned the menu upon arrival and came in based on a recommendation from DNA VR, who suggested we could come by for a coffee. We also chose to sit upstairs where it was completely empty, so the claim that we were disturbing others is simply false — there was no one around us to disturb. Our review is not a personal attack — it is a genuine reflection of our experience. However, the hostility we were met with did feel extremely personal and completely unprovoked. You could have chosen to speak to us with basic decency, but instead approached us in a hostile and aggressive manner. Looking through your responses to other negative reviews, it’s clear you have zero accountability and prefer to belittle customers rather than accept any feedback. This kind of unprofessional behaviour only reflects your lack of customer service and basic etiquette. Considering your physical presence and size, it’s even more uncomfortable that you’d choose to act in such an intimidating and unnecessarily aggressive way towards two customers just sitting upstairs. It’s sad and honestly pathetic. If anything, you should reflect on your own conduct and why you feel the need to assert yourself like that. Kindness costs nothing — and in your case, it seems to be in very short supply.

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Safiya S . 2025-05-06

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The staff member we dealt with was extremely rude, racist and extremely unhygienic looking. Would not recommend Reply to their response: As you can see they have a foolish attitude towards customers. Instead of telling me to 'get out' if you had politely mentioned buying my drink I would have done so. You would have found out that we were waiting 30 mins to use the VR across the road and wanted to get our coffee 10 mins before we went, hence why we did not order yet. We sat in an unoccupied separated space so taking videos of ourselves is not as issue. As for the sound coming from our phones, we were sat right next to a speaker and may not have realised how loud our tiktoks were playing and they were only playing for about 2 mins max. Again if you would have simply asked us we would have happily obliged. Mentioning not looking at the menu, when I scanned it and found what I wanted within the first minute of sitting down further shows how ignorant you are. You have a disgusting attitude and not once have I ever been spoken to in that way. I appreciate you may be struggling for money and are desperate for me to order something but next time show a some patience and demonstrate some professionalism.

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Dawoud T . 2025-05-06

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This was a really nice craft beer place. It's not a café per se, but it has a very chilled vibe overall. More variety of ciders would make this 5 for me.

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Helena Kennedy . 2025-05-02

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Very friendly staff. Great beer

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kevin jordi . 2025-04-29

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I learned a thing or two from the personnel.

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Claude de Cuba . 2025-04-27

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Great beers on tap and in the fridge

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Dan Jewell . 2025-04-20

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Went in for my birthday with a couple mates of mine, got a pint, had one sip, and thought it tasted off as it tasted like blue cheese. Asked my mates on their opinion and they all agreed it was off. We all drink a fair share of Ales and beers and we have worked in bars ourselves so I feel we know what we're talking about. Asked to switch it out for something else but was told I would have to buy a new pint and that it was supposed to taste like that. 2 women working behind the bar were very unfriendly and hostile towards my group, maybe because we were younger? Who knows. Disappointed more than anything else, I really was excited to spend the evening there but, in the end, decided to move on.

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Dead Memes Right Here . 2025-04-15

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One of my favorite pubs in the world. Good beer, good music, good seating, professional and friendly staff.

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André Sveløkken Lloyd . 2025-03-31

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Large selection of excellent craft beers, great service, and a spacious, pleasant interior.

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Arr Ell . 2025-03-18

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Bit noisy, could have 1 normal beer and cider for those who don't like the wanky stuff

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Scott Chegg . 2025-03-16

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Best beers in Manchester!! Especially craft beers , available a wide range to choose from. Definitely recommend this place for beer lovers.

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Aadi jhade . 2025-03-12

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Saturday 1st March 2025 This Manchester and craft beer house today is the first time I've ever been in a friendly pub with tonight a great clientele inside The staff informed that numbers 6 to 12 were real ale ale we drank number 12 brewed by Trak. This is a great real ale and craft bar when in Manchester

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Darren Slingsby . 2025-03-01

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Great bar with a huge selection of keg and bottled beers imported from all over the world. Helpful staff. We visit regularly when in Manchester.

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Balefire Ltd . 2025-02-27

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Need sum heating put on bit to cold in there

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Brian Thomas . 2025-02-24

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Nice place to go for a Sunday night beer

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T DB . 2025-02-05

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Cool industrial themed bar with a wide range of craft beers and ales. The serving staff were also very helpful, recommending other places nearby for us to try.

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James Smith . 2025-01-16

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'Beer par excellence' is the word in this tucked-away bar. There's nothing the proprietor doesn't know about beer, and there is something for everyone without any hint of the elitist stuffiness one finds in some places. In the enormously unlikely event you can't find anything you like on cask/keg (and they DO keep cask beer very well in their cold room), they even have a small fridge full of joy in the corner. A compulsory visit every single time I'm in town.

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James Eaton-Brown . 2025-01-14

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Great beer pub in Manchester. Lots of choice, especially Geuze seems to be popular here

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Harry Hassing . 2024-12-29

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Great atmosphere and nice choice of beers

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Pauline Thomas . 2024-12-17

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Cool vibes and really good beer selection. Big venue with lots of seating.

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Aren F . 2024-12-13

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Almost didn't call in as it's advertised as 'craft beer', which as an old real ale fan I consider expensive nonsense for the young and gullible. However they had a dozen proper beers which were excellent and I'll certainly be back.

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Chris James . 2024-12-09

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Vast selection of beers from all corners of the world, to categorise the place as an off-license seems to belittle it some how. Scott and Jeremy are some of the nicest and knowledgeable chaps you could ever meet in regard to hops, malts, brewing and beer. Anyone who partakes of the occasional scoop will not leave disappointed.

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ben h . 2024-12-09

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If you love craft beer then this is a must when visiting Manchester. A great range of Cask and Keg beers and well kept and served by knowledgeable staff. A nice little range of snacks to graze on whilst enjoying a beer or two in a nice chilled atmosphere.

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Clive Gamble . 2024-12-09

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Wonderful place. Amazing beer and fabulous meat and cheese platter. Best place for a good range of drinks in Manchester.

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Caroline Hughes (Caroline) . 2024-12-07

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Too open plan for my liking, probably a better atmosphere on a weekend, beer and snacks are great though

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Anthony Summerscales . 2024-11-28

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Dig deep it's expensive. Good range of ales

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Jim R . 2024-11-20

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One of the very best places in Manchester if you're serious about beer, IMO.

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phil clifton . 2024-11-18

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awesome selection of beers on tap—its like being a kid in a candy shop. staff are lovely and i love the decor. brilliant pub.

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Leo Williams . 2024-11-17

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Excellent range of beer, mostly homegrown but some imports - cask and keg, rotating selection

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George Speighteh . 2024-11-12

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This is a very nice bar located just off Market Street close to the shops.it isn't far from Piccadilly bus station so is easy to get to.the staff are very pleasant.they have a good craft beers and I was impressed with the lager called Bohemian.there is seating outside and easily accessible for the disabled.a little expensive but worth a visit.

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Alistair Gledhill . 2024-11-05

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Great choice of beers but pricing a bit steep. Still very much worth it to have a beer you won't easily find somewhere else and many of them are on tap....

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Dimitri Storme . 2024-10-24

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The place has a cool look to it. Elevated tables line the window, low top tables & ample space to stand. The bar is quite long so service from behind the bar is very accessible. Their craft beef selection is first rate. They offer a lot of rotating taps. We enjoyed their nitro stout & table beer. The folks behind the bar were friendly. The place was pretty packed on a Thursday & conversation was very animated. A good destination for quality beer.

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Tom L . 2024-10-22

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Brilliant bar, great beer and really good bar staff

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Richard Selby . 2024-10-06

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So close to the Arndale Centre yet so peaceful and tranquil- a great place to come to escape the rigorous of shopping. Loads of options of both Cask & Craft plus the fantastic bar staff are on hand to assist if you’re not sure.

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Mark Nicholson . 2024-10-04

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Excellent beer selection in a cool atmosphere Perhaps a little expensive for some people but the beer selection is both excellent and diverse, so worth that bit extra.

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Ben Kings . 2024-10-03

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Plenty of beer to go at here. Always new stuff on the taps too. Types of beer for everybody's palette Also so much better now they have replaced the hand dryer in the toilets! 😉

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Ant Kenworthy . 2024-09-25

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On a Friday night so helpful. Wanted to try Westmalle cheese, outside of their platter option, they sorted this! Picked up what I thought was an issue with a beer, and they kindly explained why it had winey accents. Sorry for being hardwork, but really appreciated it!

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Tom Rollinson . 2024-09-23

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I suffer really badly from hangovers even though I barely drink anything, probably from some additive or the way most commercial beers, ales and lagers are processed. I drank a fair few pints here and woke up completely fresh, it's a game changer.

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Henley Bailey . 2024-09-14

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We tried some nice beers, the staff was helpful and friendly, they recommended local beers.

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Mária Elekes . 2024-09-08

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Laid back, chilled out atmosphere, great choice of beers and a real variety too

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Neil Leeds . 2024-09-02

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Great place for those that like a decent beer. Huge choice at reasonable prices with excellent service. Will go again when in Manchester.

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D Mc . 2024-08-23

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Awesome place. Great beer and helpful staff

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Adam Harlow . 2024-08-21

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If you're into real beer then this is a rare treat! Forget the commercial trash you get from typical pubs. What flows from these here taps is liquid gold. In the heart of the city this special tap house will provide interesting options from far afield and genuinely will delight the real connoisseur from amber lagers to chocolatey stouts. Really enjoyed the great service from the polite and helpful waitress.

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Michael Hein (Borg Digital) . 2024-08-18

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Good range of gluten free beers and knowledgeable staff.

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Rebecca McKenna . 2024-08-15

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Great beer selection, decent prices, nice surroundings, if you're into your craft beer you must visit this place, actual entrance is off Brown street

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Deadly Goldfish . 2024-07-20

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Great crafts beer list, on draft and in the fridge. I do agree with previous reviews that mention a lack of atmosphere and the service wasn’t rude, but certainly wasn’t friendly.

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Adam Nelson . 2024-07-12

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Good beers but lacks atmosphere. A tad sparse.

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Ian Floyd . 2024-06-27

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Nice place with a great selection of beers on tap.

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Russell Holden . 2024-06-16

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Modern beer bar. 17 different beer lines, only snacks available, prices seem a bit on the high side.

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Chris Martin . 2024-06-15

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Not caring about the reason why the customer vomited and taking everyone's drinks away isn't how you're making business. Caitlin was very helpful in convincing everyone not to return saying that it's not her problem why that person vomited. Thank you, we'll never return

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Deme Liviu . 2024-06-15

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While they do have a good beer selection, the atmosphere is very off in this place and it feels unfriendly. They also use those payment terminals that default to asking for a tip - I mean, seriously!? It's an American trend that keeps minimum wage criminally low, and should be absolutely discouraged from becoming normalised over here. It's frankly offensive to be, by default, asked to tip a bar person pouring your beer. It's not a complicated cocktail, it's not table service, it's not appropriate. The management should disable this feature on their payment terminals.

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T Jones . 2024-06-14

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Good choice of beers , cheese n crackers was very good , shame they ran out of crackers though

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Paul Travis . 2024-06-05

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Great place we stumbled upon whilst visiting Manchester, a great selection of craft beers, something for everyone, reasonably priced and friendly staff. Family friendly and plenty of space, lovely atmosphere. Would recommend if you like a chilled vibe, nice people and great craft beer. 😊

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Fay . 2024-06-01

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Lovely bar, smallish selection of craft beers but some unusual choices and a nice selection of wines too.

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Louise Wilson . 2024-05-23

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Not sure if manager or owner, but such a rude and unnecessarily unpleasant guy served me. With so much choice for good craft beer in Manchester, avoid this place. Nothing special.

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Charles Arthur . 2024-05-18

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Good alternative for a fresh taste of beer

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Burgan Shui-chi Tong . 2024-05-03

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Went when it was quiet. Excellent selection of beers.

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Keith Tierney . 2024-04-25

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Awesome choice of craft and cask beer, friendly staff, didn't have food, will definitely be back

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david franklin . 2024-04-24

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Very good beer choice. Industrial feel.

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Robert Wood . 2024-04-17

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Great bar, lots of choice and nice staff. Lovely place will definitely visit again

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Louise Pennington . 2024-04-12

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Good selection of beers, knowledgable and entusiatic staff, top quality snacks, interesting tunes.

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Mark Craig . 2024-04-07

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Great place for craft ales.plenty of seating.nice vibe about the place.def be back.

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Dean Knighton-mansell . 2024-03-30

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Snacks only but great choice of beers

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stephen johnson . 2024-03-20

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I love this wonderful cafe. A chilled out atmosphere with a rage of ever changing beers from around the world. Beer heaven. 🍺 A rare gem of venue. Top times indeed.

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Matt D Brady . 2024-03-16

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This is one of the best places to sample the best craft beers on cask and keg. They also have a brilliant selection of bottles and cans from breweries in the UK, Europe and the rest of the world.

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Michael Hughes . 2024-03-10

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Beervana! There isn't much more to say. The best craft beer place (that isn't a taproom) in Manchester.

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Alan Gibson . 2024-03-10

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A great selection of beer and a great atmosphere!

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Matt . 2024-03-09

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They kicked out someone who had a weird beef with the gender neutral toilets. Good for Beermoth. I'd give them six or seven stars if I could.

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Benjamin Williams . 2024-02-29

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Nice place to try some delicious beers

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Estelle Smith . 2024-02-16

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Interesting craft ale bar, in the Spring Gardens area of Manchester. Has a good selection of Cask and Keg craft ale. All the beer sampled were tasty and of good quality. Staff are helpful and knowledgeable. Visited on 2 different Tuesday afternoons, a little quiet, understandable given the time. I'll return on a different day and time to check it out at a busy time.

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Mark Catterall . 2024-02-11

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Were nice bar, great selection of beers and great staff to help.

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John Daniels . 2024-02-08

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Nice bar good beer worth a return visit

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Andrew Haxton . 2024-02-05

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Great atmosphere. Staff very friendly. Good beer assortment

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Mark Cotterill . 2024-01-30

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Lots of choice and good knowledge behind the bar.

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David Moore . 2024-01-13

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Best beer selection in Manchester

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Cal Wickham . 2024-01-09

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Cafe Beermoth us a craft ale bar situated on Brown Street, Manchester. There is a wide range of ales, beers and ciders. The staff are knowledgeable and happy to offer help with recommendations. There is wheelchair access but no parking. Suitable for solo or family visits. Bar snacks are available.

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Michael Harrison . 2023-12-14

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Great beer, nice atmosphere, no moths???

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Benjamin Bogorad . 2023-12-09

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Very good pub about 15 minutes walk from Manchester Piccadilly Station. Eight cask beers on handpump when I visited including a stout. Large bar on the ground floor together with a mezzanine. Some seats outside.

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John Carr (Corinne and John) . 2023-12-06

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Early morning so just open, good beers

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chris hughes . 2023-12-06

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Great beer, great bar. Far enough away from the NQ that that it doesn't like the smell of its own farts, but still has that early noughties NQ feel if you know what I mean.

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Matthew Rouse . 2023-12-02

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Amazing staff who let me try every beer I wanted! Amazing!

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Joy Roumen . 2023-11-29

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Great beers!! Fantastic place to sit for a while. Dog friendly

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Simon E . 2023-11-26

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Great staff, good beers including several casks

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Keith Blair . 2023-11-21

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Overpriced and the beer selection, though vast, always disappoints. Perhaps it's just not my style of beer. Or my price -£9 a pint in Manchester for a local beer is ridiculous. There's better bars that charge less for the same.

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Matt Me . 2023-11-17

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Very nice atmosphere, plenty of ales to choose from.Goid alcohol free range

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janet warwick . 2023-11-11

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Very enjoyable bar. Delicious beers and decent snacks.

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Annamaria Venturella . 2023-11-01

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Great Manchester beer institution! Amazingly kept Cask and keg. Air con when it's hot. ALL about the beer; lovely & knowledgeable staff too.

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Alicia Hattersley . 2023-10-28

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I have been there with my wife and brother to drink a beer and eat some chips. Very good beer and only 2 stars for the service because you need to go order and pick up your beer. Basically no service . Anyway we love the beer and atmosphere.

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Lazar Damiean . 2023-10-27

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First time in here today & Certainly not dissapointed... Great choices of Ale & I can see it becoming my Regular place to visit!

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Chris Burns . 2023-10-26

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Good range of beers, from all over. Both craft and real on offer, and you can get a little sip to taste, useful with the unusual ones

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Jonathan whitehead . 2023-10-26

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Must place to visit when in Manchester

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Si Genner . 2023-10-22

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Nice and clean bar, just a touch expensive.

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Harry Meadows . 2023-10-20

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Very nice pub in Manchester, allways coming here for a few beers while in town. Definantly going back again and again. One of my favourite pubs in Manc for sure

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Hans-Kristian Nordhaug . 2023-10-17

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My favourite craft beer bar in Manchester. Serving very special pint, can have tasting before buying. Price is decent, depending on what u get. Some could go up to £7 for 2/3 pint, some £4 for a pint. Environment is chill, best for a pint for Sunday afternoon

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lincoln chan . 2023-10-16

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Huge choice of draught Ales & Craft & an even better choice of high quality bottled World Beers which are accessed by staff into a walk in, temperature controlled chiller room - all behind glass. Looks great. Reasonable prices & set in minimalist, trendy bar.

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Simon Tomlinson . 2023-10-02

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Great beers. Nice staff. Check this place out

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Alistair Tanner . 2023-09-14

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Wonderful selection of craft beer and great staff to boot

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Sean . 2023-09-10

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Nice wee bar with a line of kegs. Big sausage rolls. A few pints with colleagues after work.

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Jamie Seth . 2023-09-05

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My favourite end of night drink in town. Just make sure you get here not too late because you'll want more than 1

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Oliver Cates . 2023-09-03

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Staff prior to 17:00 are always great, and staff are always a joy. On two visits a bald staff member has called us c**ts despite us probably providing most of their revenue for the day. The staff earlier than this were really friendly with us, but this particular guy openly called us c**ts at his first interaction with us. If we were too loud he could've said immediately like most normal humans would've. Despite us being 8 out of 12 people in there this guy decided to openly offend us yet not actually kick us out as if he knew he couldn't.

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Frank Goodnight . 2023-08-28

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