Based on 1.275 opinions finded in 2 websites
Based on 1.275 opinions finded in 2 websites
Nº 65 in 128 in Castlereagh
Opinions
We got pickles removed instead onions from our whopper meal
Annele . 2024-10-10
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Took longer than expected and the food was cold but easily warmed and delivery guy was pleasant and polite. Overall satisfied and would order again.
JANINE . 2024-10-05
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Been here a good few times, and every time I've been in the restaurant it has always very clean, the staff are always very quick and helpful and the food is always nice.
marc gibson . 2024-10-04
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I had a Great experience when visiting this restaurant, food was lovely & hot cooked to order & the customer service was unmatched to any other I've been too. 10/10, highly recommend 👌
Matthew Hobbs . 2024-10-03
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They don’t accept promotions from the app. Overpriced for the amount and quality of the food.
Nicholas H . 2024-09-30
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care was taken to make sure order was correct. this was evident in the receipt where they ticked everything off. food was not as hot as I'd expected but sometimes these things happen.
Colette . 2024-09-29
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Very good place with friendly staff
Maciej Niedbalski . 2024-09-26
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Excellent service & food was delicious. Always get serve quick. people working in this Restaurant are very friendly. Best Burger King in Belfast.
Dipanker Bhalla . 2024-09-26
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Food was warm, but for the 2nd time the drink had split in the carrier so not only did I not get a full drink but the packaging was sodden too. Also the delivery driver decided to call me from his car so I had to go out to him to get it. Not a big deal except that I’ve an ankle injury and I’m not allowed to walk on it too much, not sure why he didn’t bring to the door?!
G . 2024-09-25
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Very polite and friendly !very warm and good food!thanks again for him
haina . 2024-09-23
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Great store fast service and fantastic staff
Ryan Cam . 2024-09-16
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I go to this Burger King quite often, the staff is incredibly helpful and friendly and they always treat me like a friend
Bartosz Liczberski . 2024-09-13
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Good food and not waiting long for order
Ben Mcgrillen . 2024-09-13
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Was served quickly by the staff enjoyed a whopper meal with water and the store was nice and quiet just the way I like it
Diane Boyd . 2024-09-06
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The food was cold, we had to microwave it. The delivery driver was very quick, so it was cold when it was given to him. Very disappointed in the quality of the burgers and fries. It's sad because it is usually very good.
Liam . 2024-09-05
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Extremely pleasant delivery man
Paul . 2024-09-03
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I paid for sauces that I never received.
leury . 2024-08-28
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Arrived to drive through but accidentally drove past the intercom. The staff couldn't have been more understanding or helpful, took my order without any hassle, very quick service and lovely food. Would highly recommend 👌
Marie Gordon . 2024-08-27
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very nice and keep food good !so happy to get it thanks 😊
haina . 2024-08-24
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Missing an item: Ben & Jerry's ice-cream....want it brought round
Rich . 2024-08-20
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I love going to this Burger King, the staff are all friendly
Kevin Liczberski . 2024-08-17
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Love their meals. Food to suit everyone's taste. Big or small l.
Doris Trowell . 2024-08-15
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The best Burger King I've been no complaints at all ,
Ann McMaster . 2024-08-10
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Very fresh, the manager has it down to a tee!! Hot and fresh.
Gareth Newbanks . 2024-08-06
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Didn't deliver the burger in the meal. Awful!
Scott . 2024-08-06
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Atmosphere is really very good and especially cleanliness of this restaurant is on top. The way of dealing to customer is very nice.
Simran Riar . 2024-08-01
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Good restaurant nice ambience and affordable menu. They have 2 vegetarian burgers. Vegetarian wopper is my favourite and also their cheese balls are must try 😋
Mr. Shah . 2024-07-29
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Where do I start.. I placed an order expecting what I ordered to receive somebody else’s order. Phoned Burger King they where no help at all vary rude will not be ordering again!!!! Plus was left with a meal which went to the dogs vary bad service
Dylan . 2024-07-28
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Back to great form again. Everything on point, fresh as can be and with order notes looked after. Best BK and only one worth ordering from :)
Steve . 2024-07-26
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Excellent service friendly staff always clean and have no complaints about the food A+
lisa mcaleese . 2024-07-23
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I had got a double bacon cheeseburger and fries , the bacon was hard like it had been sitting out all day , the fries were so greasy the bag was wet and they were all over the place and cold , I got cheeseburger too that was stale and practically the same size as the double bacon cheeseburger
Lanna Lee . 2024-07-20
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Great service and very friendly staff
Jonathan Moore . 2024-07-19
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you deliver me the wrong order and I am still waiting for A refund
Julie . 2024-07-15
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I don't usually eat burgers or cheese chips ,but on this occasion I decided to try them I must say I really enjoyed them, so I will buy the deal again. Thank you Burger king. 🙂
Marie . 2024-07-15
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Food was piping hot and staff were very pleasant.
susan donaghy . 2024-07-08
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Easily, by a country mile, the best BK I've ever used. It's been that way for years. Whoever runs the franchise clearly takes immense pride in the place, and this shows in the cleanliness, food quality and quality of service. I wouldn't usually recommend a fast food outlet but this one I am happy to do so!!
Nick Heath . 2024-07-07
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I eat here pretty often and the staff here and it’s managers are very kind
Chadwick Moen . 2024-07-06
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To be honest, I'm not normally a big fan of fast food, but this was a good experience. Their international staff were polite, friendly and informed. The food was better than their competitors. All in all, I would choose Burger king again. Well done guys!
Stanley McMahon . 2024-07-03
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Wrong order chicken instead of beef
Ross . 2024-06-29
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First Burger King in about 5 years. This location had great staff. Very friendly and flvery clean in every area. Staff even brought the order of to an elderly couple and then went to get them their condiments. Good drills but like many other gast food outlets, food is average and pricey. If your looking good service and friendly staff then this is the place to be!
colin mcafee . 2024-06-22
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food was great but missing the chilli cheese bites so dropped a star
Lee . 2024-06-21
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Not accepted as order wrong and left with no food or redelivery
Donns . 2024-06-20
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Order was spot on , delivery person was fine but didn't say thanks for the tip added which I thought was a bit rude. would discourage me from tipping again tbh which is unfair to others
Elaine . 2024-06-19
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Food arrived cold and was thrown in the bin due to coldness
Gareth . 2024-06-10
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Tasty bean burger meal. Arrived nice and hot with condiments and napkinss unlike McDonalds’s.
Miatta . 2024-06-03
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Nice and clean food warm pleasant staff good car parking.
Robin Coulter . 2024-06-02
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Food was fine but prices are now too expensive
Leslie Kerr . 2024-05-31
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The stuff was disgusting and freezing never again
Milanda . 2024-05-23
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Staff, food and service all excellent as per usual
Dez Murray . 2024-05-23
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burger was nice. but was getting cold by the time I got it
Niall . 2024-05-22
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didnt receive a Whopper in this order.
Sarah . 2024-05-16
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The driver was very nice and polite and seemed happy.
Simon . 2024-05-16
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Great service & food is delicious.
dee bee . 2024-05-10
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Wonderful staff always happy to help, always really helpful and friendly. Food is always amazing and shop always spotless and clean. Would definitely recommend to all. Cheers 👍
D . 2024-05-04
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'Go to window 1 sir'; waits at window one as labelled largely outside. Man frantically waves from window 2 to go there. Everytime this happens for last 2 years. I said to staff its labelled window 2 here a few times but no change. Window 1 is actually window 2. The food is poor value for money. The burgers seem slightly smaller than other burger kings. Chips are usually dry. Only an option if starving and willing to throw away cash.
B M G . 2024-05-01
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Delivered on time and hot I have a happy kiddo.
Christine . 2024-04-30
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Burger was nice apart from being a bit dry - loads of chips which were nice - no capri sun - diet coke instead of normal - i hate diet coke.
James . 2024-04-28
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Very tasty, served hot and fresh
BANU CHAND KANDUKURI . 2024-04-25
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very very happy to get it!very kindly and food keep warm very nice
Haina . 2024-04-25
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I usually get a decent meal from this branch but tonight’s meal has been appalling. Inedible in fact. Cold, rock hard, burnt chips that tasted like they’ve been sitting for 3 hours, burgers were cold. Simply not good enough. I used the drive -thru and I would have driven straight back round and through it at them if I had time. I had to be somewhere so was in too much of a rush to take the inedible food back into the branch. But I can tell you now, you’ve lost a good customer. What a waste of money getting a meal that was unfit to be eaten. Hungry and angry. Do not recommend.
Michael Toner . 2024-04-24
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Really cold that’s why I haven’t reviewed about it as I was disgusted never again
Milanda . 2024-04-20
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ordered 2 portions of cheese bacon fries and only got one i’m furious sort this out please
caroline . 2024-04-20
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Burger King staff are kind and this burger kings food quality control is a lot better than the majority of other burger kings
Bartosz Liczberski . 2024-04-04
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Peppercorn loaded fries costing £2 were not sent. They sent regular fries instead. Please refund the difference
Peter . 2024-03-26
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Great food - much better than McDonald’s.
Miatta . 2024-03-21
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Lovely burger delivered on time and nice and warm
Rodney . 2024-03-18
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Hire some people who actually understand the English languge.
kd6 -3.7 . 2024-03-16
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I ordered a Steakhouse Angus meal with only cheese and bacon but it came completely plain. Very dry.
Scott . 2024-03-10
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No drinks delivered after spending £40. Delivery man said he wasn’t given them.
Mairead . 2024-03-09
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I love the delivery guy!!! He is so lovely
Holly . 2024-03-07
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Good food and good coffee in a nice clean restaurant.
Stewart Cowie . 2024-03-06
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time changed over a hour to wait
Deborah . 2024-03-03
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Great service. The guy was very kind & understanding. He was on time & delivered my order with care
Harvey . 2024-03-02
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Order led two whopper meals and only received 1!! One was for me and one was for my child. The order wasn’t hard to do nor deliver! I’m fuming. What was the reason for this happening? Absolutely fk all, just pure laziness!!!
Sarah . 2024-03-02
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one of the best delivery drivers I've ever had. very polite and great service
Jack . 2024-02-28
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Sent wrong order... I spent over 30 pound just to receive a 16 pound order and burger king customer service is so unwilling to help they hung up on me and stopped answering the phone for simply asking how to get my order. I am now out 4 pound because they are only offering 27 pound refund. This 16 pound order now has to go in the bin cause no one likes the things that's arrived. Thanks so much!
Danielle . 2024-02-27
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Meal was cold - I had to heat chips up!
Lesley . 2024-02-25
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Driver was very pleasant and polite
Holly . 2024-02-25
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Haven't been in here for a long time so called in today and I have to give credit where credit is due. The place was immaculate , never seen it look so clean, the staff were so helpful and also very pleasant. As each customer left the guy doing the cleaning was straight in there and cleaned every inch of the area. Definitely recommend.
Hillary Yau . 2024-02-23
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Staff always friendly, always happy to serve. Food is always amazing and always super clean. Would recommend 10/10
David Clarke . 2024-02-22
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no straw or ketchup and chilli cheese bites were soggy. 9/10 my order is perfect and fresh but not today
Jack . 2024-02-22
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Once again food was freezing!!! Think this will be last order
Pauline . 2024-02-20
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Friendly driver, food was piping hot and hit the spot!
Russell . 2024-02-13
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Wait 45 minutes for the order only for it to be cancelled when it was due
Gavin . 2024-02-11
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By far the best burger king in Belfast
Michael . 2024-02-11
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Tried to enter the building to order, only to find the doors locked at 10pm, even upon pulling the door to try to get the staff's attention they didn't even notice. Poor service, and frankly disappointing since I've been past at late hours and never had an issue before.
The Author . 2024-02-10
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Ordered bacon n chhese royale meal no bacon or cheese on it
Donna . 2024-02-08
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amazing delivery guy . so lovely
Patrick . 2024-02-08
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Food was on time, and nice and warm for the first time. Recommend this delivery driver
Natalie . 2024-02-07
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Great food and top delivery guy
Patrick . 2024-01-30
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Good service and delivery driver was very nice.
Rhoda . 2024-01-26
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I used to order from here all the time, it has declined severely, from missing items to missing an entire delivery it's appalling this has happened to me on more than one occasion i will not be ordering from here again.
Stuart . 2024-01-23
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Food was good it just took a long while to begin to prepare the food then a long while to come to my house
Michael . 2024-01-21
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Food was bang on, delivery driver very polite and friendly
Tasha . 2024-01-18
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This place is spotless! friendly staff!
Butterflygirl! . 2024-01-16
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20 minutes and the driver was very rude. Food cold due to him being late, didn’t listen to instructions on the phone and then when he arrived he initially refused to come to the door and wanted us to walk out to the road.
Orla . 2024-01-13
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no dips that where ordered and no capri sun
Kathy . 2024-01-11
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Fast delivery was lovely! Thanks so much
emily . 2024-01-05
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The spicy bean burger is back! 🎉
Claire McCann . 2024-01-04
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received my order without my coca cola drink but was charged for it
Colin . 2024-01-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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173 Opinions
A couple of negative reviews recently, maybe some of it is accurate, thankfully my experience was good and indeed is usually very good anytime I stop here for lunch or brunch. The chicken bake was very nice, proper chicken and not overly priced.
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Only disposible cups used, which just end up blowing around outside and making a mess. Supremely wasteful and unnecessary. A real shame that an establishment in such a nice setting is so environmentally unfriendly.
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Went for breakfast with disabled brother - only criticism is that the place is a little cramped, that is its charm but also weakness Food is exceptional, staff are fantastic - will be back
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Called today with my mum .The girl was so nice bringing us to a lovely table near the outside garden view. Her name I discovered is Jenni , extremely professional and very well presented . We loved her outgoing personality and my mum commented how great she was she even took our photo for me !!. The other girls on were also lovely !! The food was delicious , the dessert and coffees very enjoyable . The decor is fantastic 👌 will be back 😀