Burger King in Castlereagh - Phone Number, Reservations, Reviews

Was served quickly by the staff enjoyed a whopper meal with water and the store was nice and quiet just the way I like it

Arrived to drive through but accidentally drove past the intercom. The staff couldn't have been more understanding or helpful, took my order without any hassle, very quick service and lovely food. Would highly recommend 👌

I love going to this Burger King, the staff are all friendly

Love their meals. Food to suit everyone's taste. Big or small l.

The best Burger King I've been no complaints at all ,

Didn't deliver the burger in the meal. Awful!

Very fresh, the manager has it down to a tee!! Hot and fresh.

Atmosphere is really very good and especially cleanliness of this restaurant is on top. The way of dealing to customer is very nice.

Good restaurant nice ambience and affordable menu. They have 2 vegetarian burgers. Vegetarian wopper is my favourite and also their cheese balls are must try 😋

Where do I start.. I placed an order expecting what I ordered to receive somebody else’s order. Phoned Burger King they where no help at all vary rude will not be ordering again!!!! Plus was left with a meal which went to the dogs vary bad service

Back to great form again. Everything on point, fresh as can be and with order notes looked after. Best BK and only one worth ordering from :)

Excellent service friendly staff always clean and have no complaints about the food A+

I had got a double bacon cheeseburger and fries , the bacon was hard like it had been sitting out all day , the fries were so greasy the bag was wet and they were all over the place and cold , I got cheeseburger too that was stale and practically the same size as the double bacon cheeseburger

Great service and very friendly staff

you deliver me the wrong order and I am still waiting for A refund

I don't usually eat burgers or cheese chips ,but on this occasion I decided to try them I must say I really enjoyed them, so I will buy the deal again. Thank you Burger king. 🙂

Food was piping hot and staff were very pleasant.

Easily, by a country mile, the best BK I've ever used. It's been that way for years. Whoever runs the franchise clearly takes immense pride in the place, and this shows in the cleanliness, food quality and quality of service. I wouldn't usually recommend a fast food outlet but this one I am happy to do so!!

I eat here pretty often and the staff here and it’s managers are very kind

To be honest, I'm not normally a big fan of fast food, but this was a good experience. Their international staff were polite, friendly and informed. The food was better than their competitors. All in all, I would choose Burger king again. Well done guys!

Wrong order chicken instead of beef

First Burger King in about 5 years. This location had great staff. Very friendly and flvery clean in every area. Staff even brought the order of to an elderly couple and then went to get them their condiments. Good drills but like many other gast food outlets, food is average and pricey. If your looking good service and friendly staff then this is the place to be!

food was great but missing the chilli cheese bites so dropped a star

Not accepted as order wrong and left with no food or redelivery

Order was spot on , delivery person was fine but didn't say thanks for the tip added which I thought was a bit rude. would discourage me from tipping again tbh which is unfair to others

Food arrived cold and was thrown in the bin due to coldness

Tasty bean burger meal. Arrived nice and hot with condiments and napkinss unlike McDonalds’s.

Nice and clean food warm pleasant staff good car parking.

Food was fine but prices are now too expensive

The stuff was disgusting and freezing never again

Staff, food and service all excellent as per usual

burger was nice. but was getting cold by the time I got it

The driver was very nice and polite and seemed happy.

didnt receive a Whopper in this order.

Great service & food is delicious.

Wonderful staff always happy to help, always really helpful and friendly. Food is always amazing and shop always spotless and clean. Would definitely recommend to all. Cheers 👍

'Go to window 1 sir'; waits at window one as labelled largely outside. Man frantically waves from window 2 to go there. Everytime this happens for last 2 years. I said to staff its labelled window 2 here a few times but no change. Window 1 is actually window 2. The food is poor value for money. The burgers seem slightly smaller than other burger kings. Chips are usually dry. Only an option if starving and willing to throw away cash.

Delivered on time and hot I have a happy kiddo.

Burger was nice apart from being a bit dry - loads of chips which were nice - no capri sun - diet coke instead of normal - i hate diet coke.

Very tasty, served hot and fresh

very very happy to get it!very kindly and food keep warm very nice

Great experience of visiting this Burger King, excellent service & food was delicious. Best Burger King in Belfast.

I usually get a decent meal from this branch but tonight’s meal has been appalling. Inedible in fact. Cold, rock hard, burnt chips that tasted like they’ve been sitting for 3 hours, burgers were cold. Simply not good enough. I used the drive -thru and I would have driven straight back round and through it at them if I had time. I had to be somewhere so was in too much of a rush to take the inedible food back into the branch. But I can tell you now, you’ve lost a good customer. What a waste of money getting a meal that was unfit to be eaten. Hungry and angry. Do not recommend.

Really cold that’s why I haven’t reviewed about it as I was disgusted never again

ordered 2 portions of cheese bacon fries and only got one i’m furious sort this out please

Burger King staff are kind and this burger kings food quality control is a lot better than the majority of other burger kings

Peppercorn loaded fries costing £2 were not sent. They sent regular fries instead. Please refund the difference

Great food - much better than McDonald’s.

Lovely burger delivered on time and nice and warm

Hire some people who actually understand the English languge.

I ordered a Steakhouse Angus meal with only cheese and bacon but it came completely plain. Very dry.

No drinks delivered after spending £40. Delivery man said he wasn’t given them.

I love the delivery guy!!! He is so lovely

Good food and good coffee in a nice clean restaurant.

time changed over a hour to wait

Order led two whopper meals and only received 1!! One was for me and one was for my child. The order wasn’t hard to do nor deliver! I’m fuming. What was the reason for this happening? Absolutely fk all, just pure laziness!!!

Great service. The guy was very kind & understanding. He was on time & delivered my order with care

one of the best delivery drivers I've ever had. very polite and great service

Sent wrong order... I spent over 30 pound just to receive a 16 pound order and burger king customer service is so unwilling to help they hung up on me and stopped answering the phone for simply asking how to get my order. I am now out 4 pound because they are only offering 27 pound refund. This 16 pound order now has to go in the bin cause no one likes the things that's arrived. Thanks so much!

Driver was very pleasant and polite

Meal was cold - I had to heat chips up!

Haven't been in here for a long time so called in today and I have to give credit where credit is due. The place was immaculate , never seen it look so clean, the staff were so helpful and also very pleasant. As each customer left the guy doing the cleaning was straight in there and cleaned every inch of the area. Definitely recommend.

Staff always friendly, always happy to serve. Food is always amazing and always super clean. Would recommend 10/10

no straw or ketchup and chilli cheese bites were soggy. 9/10 my order is perfect and fresh but not today

I go to this Burger King quite often, the staff is incredibly helpful and friendly

Once again food was freezing!!! Think this will be last order

Friendly driver, food was piping hot and hit the spot!

Wait 45 minutes for the order only for it to be cancelled when it was due

By far the best burger king in Belfast

Tried to enter the building to order, only to find the doors locked at 10pm, even upon pulling the door to try to get the staff's attention they didn't even notice. Poor service, and frankly disappointing since I've been past at late hours and never had an issue before.

Ordered bacon n chhese royale meal no bacon or cheese on it

amazing delivery guy . so lovely

Food was on time, and nice and warm for the first time. Recommend this delivery driver

Great food and top delivery guy

Good service and delivery driver was very nice.

I used to order from here all the time, it has declined severely, from missing items to missing an entire delivery it's appalling this has happened to me on more than one occasion i will not be ordering from here again.

Food was good it just took a long while to begin to prepare the food then a long while to come to my house

Food was bang on, delivery driver very polite and friendly

This place is spotless! friendly staff!

20 minutes and the driver was very rude. Food cold due to him being late, didn’t listen to instructions on the phone and then when he arrived he initially refused to come to the door and wanted us to walk out to the road.

no dips that where ordered and no capri sun

Fast delivery was lovely! Thanks so much

The spicy bean burger is back! 🎉

received my order without my coca cola drink but was charged for it

Delivered hot and on time, zero complaints, Drumkeen is the best BK in Belfast by a long way. 5*

Piping hot food, super sound delivery driver, thank you very much 🥳💯

if you want fast food think again keep changing delivery times to suit them so doesn't show as late even though it says 20 mins delivery time on their page... of your hungry your better off going and collecting it as it would be quicker and atleast would arrive warm

Said food was delivered and I didn't receive my order

Completely wrong order delivered - We refused to accept it and gave it back to the driver. It was someone else's order which means that our order has gone somewhere else. We tried to contact the restaurant many times but we got no answer. I have submitted a request for a refund on this on just eat for ALL the items, but haven't heard anything yet. Second time this happens with burger king. Same thing happened to my wife when she ordered from her account , some time ago.

No cheese when ordered and missing chilli cheese bites

Food freezing cold on arrival , no apology from deliverer . Burger King Forestside not answering their phone , apalling customer service , I expect a full refund and a credit note.

Haven't been to Burger King since before Lockdown. We were at Forestside so called in for lunch. I had a Bacon Double Cheese meal and my wife had the Chimichurro special. Both were lovely. The place only started to fill up as we left but then we were almost the first customers of the day.

I always judge a place to eat by their bathroom...this place was gleaming

Food here is always good and the staff are great.

Just been to drive through. They forgot the onion rings I had ordered and paid for. Both burgers cold. Clearly been sitting for a while but not with a heat lamp. I only live one minute away so it wasn't that they got cold on the way. This place always seems badly run.

Missing items from my order. I get it’s not the restaurant’s drivers but instead of me requesting a refund, Why not resend the missing items out with a driver if the restaurant was to make this request to just Eat HQ

Wrong type of burger sent. But food was warm and delivery on time.

Honestly it was awful the burger was like a cheap one you cook in the microwave union rings soggy too I won't be back.

Never received my chilli cheese bites 6 pieces at £2.79 and when I phoned them directly they told me I need to contact just eat and put the phone down on me abruptly. When we received the package it was closed so its not JUST EAT fault its Burger Kings fault for forgetting to fulfill my order...disgusting behaviour over the phone...won't be ordering from that Burger King again.

Food was very good, friendly, helpful staff 👍