Based on 1.290 opinions finded in 2 websites
Based on 1.290 opinions finded in 2 websites
Nº 59 in 128 in Castlereagh
Opinions
We always return to this shop because the food is made quick, staff are friendly and the supervisors can’t do enough for you. Location is always clean too. Prefer BK over McDonalds as it’s just nicer!
Christopher Gault . 2025-03-09
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The food was very tasty and hot. The staff service was very quick. All managers and staffs are very polite and friendly.
JYOTI BAJWA . 2025-02-27
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The best Burger King branch I’ve ever been to. The facility is very clean and well-maintained. The managers are polite and communicative. The food quality is always on point. I definitely recommend it; I’ve been eating here for the past 6 years, and the quality hasn’t dropped once. 10 out of 10
Abdelkareem Darwish . 2025-02-17
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Worst experience ever! Basic food and basic staff
Mark R . 2025-02-15
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Always excellent customer service and very clean. One of the best BK outlets in Northern Ireland.
Steven T . 2025-02-13
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RIP OFF. Ordered the 2 bacon cheeseburger meals for myself and the wife thinking it was a good deal. How wrong was I. The burgers were no bigger than the ones you can get in the savers menu in McDonald's. I also paid for chilli cheese bites which I didn't receive. So . £22 for 2 tiny burgers and a few chips. Which would of cost me a fiver in McDonald's. Ragin
Peter . 2025-02-01
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I had a Great experience when visiting this restaurant, food was excellent & served in quick time & very hot, staff where lovely, friendly & accommodating as always, 10/10 highly recommend
Matthew Hobbs . 2025-01-30
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Chips were cold and drink had spilt so all the packaging was compromised. Delivery time kept changing too…
G . 2025-01-29
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The food delivery service is really great. The food was well-preserved and the delivery guy was super patient and polite. Thanks a bunch!
haina . 2025-01-27
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The delivery driver was lovely and made sure to ring me if they were outside or not. Food is fantastic like always!
Kim . 2025-01-26
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Everything was fresh,warm and tasty.thank you.
Beata . 2025-01-26
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Friendly staff and fast at serving and very clean always go there as it’s the best one to go to.
lisa mcaleese . 2025-01-23
MORE AT Google
Served fresh and hot, good options for vegetarians
Banuchand Kandukuri . 2025-01-18
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Friendly staff and fresh food 😋😋😋
Nav Navi . 2025-01-18
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Very quick service!!!!fresh and hot food!!!!!! Love bk!!!!
Harman Padda . 2025-01-18
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Food lovely and hot , delivery driver very nice
Tina . 2025-01-18
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This is highly unacceptable being this late and whenever it arrived the coke had spilled in the couriers bag and all over the bag meaning one of the burgers was ruined as the bag was ruined and fell apart. I have photo proof.
Ryan . 2025-01-17
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driver was lovely food was hot will order again
Vanessa . 2025-01-15
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Wouldn’t let me use my app to scan or use code for some reason despite advertising it so meal ended up much more expensive
john desmond . 2025-01-15
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Food came absolutely freezing and missing most of the meal
Shannon . 2025-01-14
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Always go here as its the best burger king in my eyes for miles
Andy McAlees . 2025-01-06
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got food and cold and chips war dry
graham . 2025-01-05
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Food was never delivered and Just-Eat refuse to give me a refund. Watched the driver on the map not even turn onto my street and then set the order as delivered. Phoning the restaurant they just tell you they have no contact with the drivers.
Matt . 2025-01-04
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This is not the restaurant's fault. I contacted the restaurant and they said they had my order ready to collect but had no idea the status of the driver. My order arrived almost two and a half hours after I placed it and everything was either barely luke warm or completely cold and inedible. When the driver arrived he didn't speak English. He had someone with him who translated, they asked me to put the delivery code into their phone for them which I've never had to do. This is a JustEat issue.
Jessica . 2025-01-04
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I keep ordering this and clicking to remove everything else except for the bacon and the chicken. But every single time, without fail, you guys send me the food with at least ONE of the things i clicked NOT to have.
Ender . 2025-01-01
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average. asked no salad & arrived fully plastered
Jill . 2024-12-28
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Driver wouldn't let me check my food. Was missing a share box.
Ian . 2024-12-15
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Delivery was on time, driver was polite and food was all there
Nicky . 2024-12-13
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Order was perfect with all items present, well prepared and still lovely and hot. The delivery driver was an absolute gentleman. 5 stars!
Elaine . 2024-12-09
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Why did it take £35 out of my bank when it says it’s £17.51 I want my money back
jonathan . 2024-12-07
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Very very very nice 👍 thanks so much for that
haina . 2024-12-06
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Excellent store spotless with friendly. Quick service with gentleman with a can do attitude 👏👏👏👏
Tommy Oh Byrne . 2024-12-03
MORE AT Google
Great service & food was delicious. Always get serve quick. Whopper was delicious also serve with fresh salad. Highly recommend this burgers king.
Dipanker Bhalla . 2024-11-29
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Always provide food on time fresh and warm...I never seen before service like this restaurant
Gurpreet Singh . 2024-11-28
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The order was very cold somehow
Conor . 2024-11-23
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The staff at Burger King are very kind to me and always get my food made on time
Bartosz Liczberski . 2024-11-15
MORE AT Google
This place can be really busy given its location but generally the queues move quickly. The food is very nice and made very quickly, staff are usually really friendly and the place is always clean and tidy.
gibonufc . 2024-11-07
MORE AT Google
Asked for both royales plain with cheese. instructions were highlighted, no lettuce no mayo, not only that I left comments stating it, but one came with and one without...how? literally highlighted 3 times on the receipt.
Kerry . 2024-11-04
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Order was very quick and was warm could have been a little more warm than received
Maureen . 2024-11-01
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Disappointed as I was delivered the wrong burger and could not eat what was sent.
Rachel . 2024-10-29
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Friendly delivery driver, great food.
Richard . 2024-10-22
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fresh food hot fries cold drink cant complain at all.
Ben . 2024-10-20
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The delivery driver was very kind, friendly, respectful and polite. You need to employ more people like him, absolute gentleman!
David . 2024-10-20
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It's is what it is but it's getting expensive.
Mtb bandit McCord . 2024-10-20
MORE AT Google
Burger King but who is the Prince
John Gorman . 2024-10-16
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Food here at Burger King can't complain, always nice. What i would say is sitting in having a Burger King is nicer than taking away.
Lee Fitzgerald . 2024-10-13
MORE AT Google
The delivery man was polite and nice
Simran . 2024-10-12
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We got pickles removed instead onions from our whopper meal
Annele . 2024-10-10
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Took longer than expected and the food was cold but easily warmed and delivery guy was pleasant and polite. Overall satisfied and would order again.
JANINE . 2024-10-05
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Been here a good few times, and every time I've been in the restaurant it has always very clean, the staff are always very quick and helpful and the food is always nice.
marc gibson . 2024-10-04
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They don’t accept promotions from the app. Overpriced for the amount and quality of the food.
Nicholas H . 2024-09-30
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care was taken to make sure order was correct. this was evident in the receipt where they ticked everything off. food was not as hot as I'd expected but sometimes these things happen.
Colette . 2024-09-29
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Very good place with friendly staff
Maciej Niedbalski . 2024-09-26
MORE AT Google
Food was warm, but for the 2nd time the drink had split in the carrier so not only did I not get a full drink but the packaging was sodden too. Also the delivery driver decided to call me from his car so I had to go out to him to get it. Not a big deal except that I’ve an ankle injury and I’m not allowed to walk on it too much, not sure why he didn’t bring to the door?!
G . 2024-09-25
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Very polite and friendly !very warm and good food!thanks again for him
haina . 2024-09-23
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Great store fast service and fantastic staff
Ryan Cam . 2024-09-16
MORE AT Google
Good food and not waiting long for order
Ben Mcgrillen . 2024-09-13
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I go to this Burger King quite often, the staff is incredibly helpful and friendly and they always treat me like a friend
Bartosz Liczberski . 2024-09-13
MORE AT Google
Was served quickly by the staff enjoyed a whopper meal with water and the store was nice and quiet just the way I like it
Diane Boyd . 2024-09-06
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The food was cold, we had to microwave it. The delivery driver was very quick, so it was cold when it was given to him. Very disappointed in the quality of the burgers and fries. It's sad because it is usually very good.
Liam . 2024-09-05
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Extremely pleasant delivery man
Paul . 2024-09-03
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I paid for sauces that I never received.
leury . 2024-08-28
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Arrived to drive through but accidentally drove past the intercom. The staff couldn't have been more understanding or helpful, took my order without any hassle, very quick service and lovely food. Would highly recommend 👌
Marie Gordon . 2024-08-27
MORE AT Google
very nice and keep food good !so happy to get it thanks 😊
haina . 2024-08-24
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Missing an item: Ben & Jerry's ice-cream....want it brought round
Rich . 2024-08-20
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I love going to this Burger King, the staff are all friendly
Kevin Liczberski . 2024-08-17
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Love their meals. Food to suit everyone's taste. Big or small l.
Doris Trowell . 2024-08-15
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The best Burger King I've been no complaints at all ,
Ann McMaster . 2024-08-10
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Very fresh, the manager has it down to a tee!! Hot and fresh.
Gareth Newbanks . 2024-08-06
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Didn't deliver the burger in the meal. Awful!
Scott . 2024-08-06
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Atmosphere is really very good and especially cleanliness of this restaurant is on top. The way of dealing to customer is very nice.
Simran Riar . 2024-08-01
MORE AT Google
Good restaurant nice ambience and affordable menu. They have 2 vegetarian burgers. Vegetarian wopper is my favourite and also their cheese balls are must try 😋
Mr. Shah . 2024-07-29
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Where do I start.. I placed an order expecting what I ordered to receive somebody else’s order. Phoned Burger King they where no help at all vary rude will not be ordering again!!!! Plus was left with a meal which went to the dogs vary bad service
Dylan . 2024-07-28
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Back to great form again. Everything on point, fresh as can be and with order notes looked after. Best BK and only one worth ordering from :)
Steve . 2024-07-26
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I had got a double bacon cheeseburger and fries , the bacon was hard like it had been sitting out all day , the fries were so greasy the bag was wet and they were all over the place and cold , I got cheeseburger too that was stale and practically the same size as the double bacon cheeseburger
Lanna Lee . 2024-07-20
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Great service and very friendly staff
Jonathan Moore . 2024-07-19
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I don't usually eat burgers or cheese chips ,but on this occasion I decided to try them I must say I really enjoyed them, so I will buy the deal again. Thank you Burger king. 🙂
Marie . 2024-07-15
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you deliver me the wrong order and I am still waiting for A refund
Julie . 2024-07-15
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Food was piping hot and staff were very pleasant.
susan donaghy . 2024-07-08
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Easily, by a country mile, the best BK I've ever used. It's been that way for years. Whoever runs the franchise clearly takes immense pride in the place, and this shows in the cleanliness, food quality and quality of service. I wouldn't usually recommend a fast food outlet but this one I am happy to do so!!
Nick Heath . 2024-07-07
MORE AT Google
I eat here pretty often and the staff here and it’s managers are very kind
Chadwick Moen . 2024-07-06
MORE AT Google
To be honest, I'm not normally a big fan of fast food, but this was a good experience. Their international staff were polite, friendly and informed. The food was better than their competitors. All in all, I would choose Burger king again. Well done guys!
Stanley McMahon . 2024-07-03
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Wrong order chicken instead of beef
Ross . 2024-06-29
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First Burger King in about 5 years. This location had great staff. Very friendly and flvery clean in every area. Staff even brought the order of to an elderly couple and then went to get them their condiments. Good drills but like many other gast food outlets, food is average and pricey. If your looking good service and friendly staff then this is the place to be!
colin mcafee . 2024-06-22
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food was great but missing the chilli cheese bites so dropped a star
Lee . 2024-06-21
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Not accepted as order wrong and left with no food or redelivery
Donns . 2024-06-20
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Order was spot on , delivery person was fine but didn't say thanks for the tip added which I thought was a bit rude. would discourage me from tipping again tbh which is unfair to others
Elaine . 2024-06-19
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Food arrived cold and was thrown in the bin due to coldness
Gareth . 2024-06-10
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Tasty bean burger meal. Arrived nice and hot with condiments and napkinss unlike McDonalds’s.
Miatta . 2024-06-03
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Nice and clean food warm pleasant staff good car parking.
Robin Coulter . 2024-06-02
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Food was fine but prices are now too expensive
Leslie Kerr . 2024-05-31
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Staff, food and service all excellent as per usual
Dez Murray . 2024-05-23
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The stuff was disgusting and freezing never again
Milanda . 2024-05-23
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burger was nice. but was getting cold by the time I got it
Niall . 2024-05-22
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The driver was very nice and polite and seemed happy.
Simon . 2024-05-16
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didnt receive a Whopper in this order.
Sarah . 2024-05-16
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Great service & food is delicious.
dee bee . 2024-05-10
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Wonderful staff always happy to help, always really helpful and friendly. Food is always amazing and shop always spotless and clean. Would definitely recommend to all. Cheers 👍
D . 2024-05-04
MORE AT Google
'Go to window 1 sir'; waits at window one as labelled largely outside. Man frantically waves from window 2 to go there. Everytime this happens for last 2 years. I said to staff its labelled window 2 here a few times but no change. Window 1 is actually window 2. The food is poor value for money. The burgers seem slightly smaller than other burger kings. Chips are usually dry. Only an option if starving and willing to throw away cash.
B M G . 2024-05-01
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Delivered on time and hot I have a happy kiddo.
Christine . 2024-04-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered 5.30 and order did not arrive until nearly 7pm and items missing and could not delivery missing items for another hour and I placed order on app shocking service would not recommend. Quick to take your money from app but then delivery service poor and missing items shocking