Burger King in Castlereagh

Order was perfect with all items present, well prepared and still lovely and hot. The delivery driver was an absolute gentleman. 5 stars!

Why did it take £35 out of my bank when it says it’s £17.51 I want my money back

Very very very nice 👍 thanks so much for that

The order was very cold somehow

Asked for both royales plain with cheese. instructions were highlighted, no lettuce no mayo, not only that I left comments stating it, but one came with and one without...how? literally highlighted 3 times on the receipt.

Order was very quick and was warm could have been a little more warm than received

Disappointed as I was delivered the wrong burger and could not eat what was sent.

Friendly delivery driver, great food.

The delivery driver was very kind, friendly, respectful and polite. You need to employ more people like him, absolute gentleman!

fresh food hot fries cold drink cant complain at all.

The delivery man was polite and nice

We got pickles removed instead onions from our whopper meal

Took longer than expected and the food was cold but easily warmed and delivery guy was pleasant and polite. Overall satisfied and would order again.

Been here a good few times, and every time I've been in the restaurant it has always very clean, the staff are always very quick and helpful and the food is always nice.

I had a Great experience when visiting this restaurant, food was lovely & hot cooked to order & the customer service was unmatched to any other I've been too. 10/10, highly recommend 👌

They don’t accept promotions from the app. Overpriced for the amount and quality of the food.

care was taken to make sure order was correct. this was evident in the receipt where they ticked everything off. food was not as hot as I'd expected but sometimes these things happen.

Excellent service & food was delicious. Always get serve quick. people working in this Restaurant are very friendly. Best Burger King in Belfast.

Very good place with friendly staff

Food was warm, but for the 2nd time the drink had split in the carrier so not only did I not get a full drink but the packaging was sodden too. Also the delivery driver decided to call me from his car so I had to go out to him to get it. Not a big deal except that I’ve an ankle injury and I’m not allowed to walk on it too much, not sure why he didn’t bring to the door?!

Very polite and friendly ！very warm and good food！thanks again for him

Great store fast service and fantastic staff

I go to this Burger King quite often, the staff is incredibly helpful and friendly and they always treat me like a friend

Good food and not waiting long for order

Was served quickly by the staff enjoyed a whopper meal with water and the store was nice and quiet just the way I like it

The food was cold, we had to microwave it. The delivery driver was very quick, so it was cold when it was given to him. Very disappointed in the quality of the burgers and fries. It's sad because it is usually very good.

Extremely pleasant delivery man

I paid for sauces that I never received.

Arrived to drive through but accidentally drove past the intercom. The staff couldn't have been more understanding or helpful, took my order without any hassle, very quick service and lovely food. Would highly recommend 👌

very nice and keep food good ！so happy to get it thanks 😊

Missing an item: Ben & Jerry's ice-cream....want it brought round

I love going to this Burger King, the staff are all friendly

Love their meals. Food to suit everyone's taste. Big or small l.

The best Burger King I've been no complaints at all ,

Didn't deliver the burger in the meal. Awful!

Very fresh, the manager has it down to a tee!! Hot and fresh.

Atmosphere is really very good and especially cleanliness of this restaurant is on top. The way of dealing to customer is very nice.

Good restaurant nice ambience and affordable menu. They have 2 vegetarian burgers. Vegetarian wopper is my favourite and also their cheese balls are must try 😋

Where do I start.. I placed an order expecting what I ordered to receive somebody else’s order. Phoned Burger King they where no help at all vary rude will not be ordering again!!!! Plus was left with a meal which went to the dogs vary bad service

Back to great form again. Everything on point, fresh as can be and with order notes looked after. Best BK and only one worth ordering from :)

Excellent service friendly staff always clean and have no complaints about the food A+

I had got a double bacon cheeseburger and fries , the bacon was hard like it had been sitting out all day , the fries were so greasy the bag was wet and they were all over the place and cold , I got cheeseburger too that was stale and practically the same size as the double bacon cheeseburger

Great service and very friendly staff

you deliver me the wrong order and I am still waiting for A refund

I don't usually eat burgers or cheese chips ,but on this occasion I decided to try them I must say I really enjoyed them, so I will buy the deal again. Thank you Burger king. 🙂

Food was piping hot and staff were very pleasant.

Easily, by a country mile, the best BK I've ever used. It's been that way for years. Whoever runs the franchise clearly takes immense pride in the place, and this shows in the cleanliness, food quality and quality of service. I wouldn't usually recommend a fast food outlet but this one I am happy to do so!!

I eat here pretty often and the staff here and it’s managers are very kind

To be honest, I'm not normally a big fan of fast food, but this was a good experience. Their international staff were polite, friendly and informed. The food was better than their competitors. All in all, I would choose Burger king again. Well done guys!

Wrong order chicken instead of beef

First Burger King in about 5 years. This location had great staff. Very friendly and flvery clean in every area. Staff even brought the order of to an elderly couple and then went to get them their condiments. Good drills but like many other gast food outlets, food is average and pricey. If your looking good service and friendly staff then this is the place to be!

food was great but missing the chilli cheese bites so dropped a star

Not accepted as order wrong and left with no food or redelivery

Order was spot on , delivery person was fine but didn't say thanks for the tip added which I thought was a bit rude. would discourage me from tipping again tbh which is unfair to others

Food arrived cold and was thrown in the bin due to coldness

Tasty bean burger meal. Arrived nice and hot with condiments and napkinss unlike McDonalds’s.

Nice and clean food warm pleasant staff good car parking.

Food was fine but prices are now too expensive

The stuff was disgusting and freezing never again

Staff, food and service all excellent as per usual

burger was nice. but was getting cold by the time I got it

didnt receive a Whopper in this order.

The driver was very nice and polite and seemed happy.

Great service & food is delicious.

Wonderful staff always happy to help, always really helpful and friendly. Food is always amazing and shop always spotless and clean. Would definitely recommend to all. Cheers 👍

'Go to window 1 sir'; waits at window one as labelled largely outside. Man frantically waves from window 2 to go there. Everytime this happens for last 2 years. I said to staff its labelled window 2 here a few times but no change. Window 1 is actually window 2. The food is poor value for money. The burgers seem slightly smaller than other burger kings. Chips are usually dry. Only an option if starving and willing to throw away cash.

Delivered on time and hot I have a happy kiddo.

Burger was nice apart from being a bit dry - loads of chips which were nice - no capri sun - diet coke instead of normal - i hate diet coke.

very very happy to get it!very kindly and food keep warm very nice

Very tasty, served hot and fresh

I usually get a decent meal from this branch but tonight’s meal has been appalling. Inedible in fact. Cold, rock hard, burnt chips that tasted like they’ve been sitting for 3 hours, burgers were cold. Simply not good enough. I used the drive -thru and I would have driven straight back round and through it at them if I had time. I had to be somewhere so was in too much of a rush to take the inedible food back into the branch. But I can tell you now, you’ve lost a good customer. What a waste of money getting a meal that was unfit to be eaten. Hungry and angry. Do not recommend.

Really cold that’s why I haven’t reviewed about it as I was disgusted never again

ordered 2 portions of cheese bacon fries and only got one i’m furious sort this out please

Burger King staff are kind and this burger kings food quality control is a lot better than the majority of other burger kings

Peppercorn loaded fries costing £2 were not sent. They sent regular fries instead. Please refund the difference

Great food - much better than McDonald’s.

Lovely burger delivered on time and nice and warm

Hire some people who actually understand the English languge.

I ordered a Steakhouse Angus meal with only cheese and bacon but it came completely plain. Very dry.

No drinks delivered after spending £40. Delivery man said he wasn’t given them.

I love the delivery guy!!! He is so lovely

Good food and good coffee in a nice clean restaurant.

time changed over a hour to wait

Order led two whopper meals and only received 1!! One was for me and one was for my child. The order wasn’t hard to do nor deliver! I’m fuming. What was the reason for this happening? Absolutely fk all, just pure laziness!!!

Great service. The guy was very kind & understanding. He was on time & delivered my order with care

one of the best delivery drivers I've ever had. very polite and great service

Sent wrong order... I spent over 30 pound just to receive a 16 pound order and burger king customer service is so unwilling to help they hung up on me and stopped answering the phone for simply asking how to get my order. I am now out 4 pound because they are only offering 27 pound refund. This 16 pound order now has to go in the bin cause no one likes the things that's arrived. Thanks so much!

Driver was very pleasant and polite

Meal was cold - I had to heat chips up!

Haven't been in here for a long time so called in today and I have to give credit where credit is due. The place was immaculate , never seen it look so clean, the staff were so helpful and also very pleasant. As each customer left the guy doing the cleaning was straight in there and cleaned every inch of the area. Definitely recommend.

no straw or ketchup and chilli cheese bites were soggy. 9/10 my order is perfect and fresh but not today

Staff always friendly, always happy to serve. Food is always amazing and always super clean. Would recommend 10/10

Once again food was freezing!!! Think this will be last order

Friendly driver, food was piping hot and hit the spot!

Wait 45 minutes for the order only for it to be cancelled when it was due

By far the best burger king in Belfast

Tried to enter the building to order, only to find the doors locked at 10pm, even upon pulling the door to try to get the staff's attention they didn't even notice. Poor service, and frankly disappointing since I've been past at late hours and never had an issue before.

amazing delivery guy . so lovely

Ordered bacon n chhese royale meal no bacon or cheese on it

Food was on time, and nice and warm for the first time. Recommend this delivery driver