GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.4

Based on 213 opinions finded in 1 websites

site_photo4

Nº 264 in 866 in Dudley

CUSTOMERS TALK ABOUT DISHES WITH..bacon
Score
OpinionsNoteGoogle2134.4

comment_iconOpinions

Incapable of following simple instructions. Every single time, whether it’s at the till or self-service, I say ‘Eat-in’. There are no circumstances on earth where I would ever answer differently at this location. Every single time my food is served in a bag. This is a) wasteful of bags and b) depriving me of a tray to carry my food. I eaten here a lot and sometimes I complain and am given a tray to put my unwanted bag on. I received a half-hearted apology and hope that things might be different next time. But of course they never are. Staff are unengaged and incapable of making the process of ordering or collecting food more than a chore. Of all the Burger King restaurants I’ve ever visited, this is the absolute worst. If it weren’t for its convenient location I would never visit.

site_logo

Andrew McKay . 2025-05-19

MORE AT Google

Five star service, incredible food as always and fantastic customer service. Would always recommend.

site_logo

Scott Oakes . 2025-05-16

MORE AT Google

All staff were very polite. The food was lovely and warm. Would recommend, best burger king I have ever been too!

site_logo

Elle Mullan . 2025-05-13

MORE AT Google

Burger King merry hill is probably the best around! Food arrived fast and the staff were really attentive, especially Jordan who was really friendly and made sure everything was perfect. Definitely a great experience and I will return

site_logo

Leah Bramwell . 2025-05-07

MORE AT Google

Incredible service, receiving the food fast and food is always hot when it is received. A go to is the chicken Royale. Would definitely recommend and visit this Burger King again.

site_logo

James Wright . 2025-04-23

MORE AT Google

It was brilliant. Good costomer service. The food was really nice and overall just really good

site_logo

Kayleigh Megan Ray Carter . 2025-04-23

MORE AT Google

Great food and friendly staff recommend to anyone

site_logo

Charlie . 2025-04-16

MORE AT Google

Tried to do my order on the kiosk but struggled, one of the staff (Leah) helped me with this, will know for next time. Food came quickly and was cooked fresh. Very happy customer.

site_logo

Janet Mullan . 2025-04-08

MORE AT Google

Aj and Jamie were so lovely and kind while taking my order and I can back as I didn't want tomato on my burger so I took it back and they re made it for me and made sort it was correct for me. Thank you to both and the rest of ur team

site_logo

tricky vulture . 2025-04-03

MORE AT Google

I ordered my food with Jamie and she was ever so lovely and I came back as I didn’t want something on the burger and forgot to mention it so she called one of the kitchen staff out called AJ she then fix the problem and remade the food for they where both so lovely and quick acting on things that needed to be done thank you to the both of u and all ur team keep up the hard work. (Late review)

site_logo

Adam Hinton . 2025-03-26

MORE AT Google

Food is always good from here great service is provided and food comes out as quick as possible.

site_logo

Tia Sommers-Charles . 2025-03-26

MORE AT Google

Fantastic service from staff members, friendly and polite as always would highly recommend (:

site_logo

Sophie Bradley-ray . 2025-03-17

MORE AT Google

Very good service with delicious hot food! Would say the double bbq Memphis burger is bliss! Would definitely recommend this Burger King.

site_logo

Jordan sterling . 2025-02-27

MORE AT Google

Great atmosphere lovely staff speedy service

site_logo

Nickario James . 2025-02-27

MORE AT Google

I had spoken to one of the front staff members called Jamie she was so lovely, she when ask one of the kitchen staff to come and and help her wi

site_logo

Rhys Lees . 2025-02-20

MORE AT Google

Very friendly staff and good quality food

site_logo

Bradlee Bullock . 2025-02-13

MORE AT Google

visited today, excellent service and the food was great. Was quite a few people ordering but managed to get our food quickly. Burger King beats Maccies any day!

site_logo

roarproduct . 2025-02-13

MORE AT Google

The food as usual was nice however the wifi in there completely sucked. Went here with my mum & sister & getting the wifi sorted was a nightmare

site_logo

Coolharry64 . 2025-02-09

MORE AT Google

I was served by a lovely young lady called Aj she was willing to wait for me as I was struggling to figure out what I wanted to order

site_logo

M England . 2025-02-06

MORE AT Google

I got served by someone called aj she was really kind and polite she gave some small talk and I thanked her for making my day

site_logo

Jinx . 2025-02-06

MORE AT Google

Worst fast food I've ever had. Cheese slices so cold turned my burger cold, fries over salted and tiny, no ketchup only BBQ sauce, overpriced too McDonalds next time never trying them again

site_logo

Garry Lintern . 2025-02-02

MORE AT Google

I stopped by for some lunch today and honestly the food was spot on! The staff were friendly and welcoming, it’s got to be the best Burger King I’ve been too. The food was served quickly and clearly freshly cooked! I couldn’t recommend highly enough and will 100% be going again!

site_logo

Brodie Pearsall . 2025-01-16

MORE AT Google

Aj has served me at the till and she was so lovely and knows how to put a smile on peoples faces and when i got given my food by jamie she was so considerate towards other people.

site_logo

Jess Weston . 2025-01-16

MORE AT Google

Top service, fast turnaround when ordering

site_logo

C goode . 2025-01-03

MORE AT Google

Never thought I’d say this but Burger King really put done them selfs there food wasn’t as bad as people use to say it was personally I’m gonna buy from there again and the woman that helped me named Jamie and as soon as I use full she helped me pick out the best thing and I’m happy we’ve got kind people like her in This world honestly 5 starts nothing else should be said give this place a try the food is banging

site_logo

AJ ZAXOY . 2024-12-27

MORE AT Google

Excellent service also fast and efficient and lovely food. The workers are good at their job.

site_logo

Tegan Marie . 2024-12-27

MORE AT Google

Friendly staff, great service and great food, would recommend

site_logo

Sean . 2024-12-16

MORE AT Google

Great service Daniel was very olive and professional delivering my hot fresh food.

site_logo

DannyBaggie007 Gaming . 2024-12-13

MORE AT Google

Excellent service. Connor (store manager) served me and was professional, courteous, prompt with my food which was fresh and delicious. Keep up the amazing work thankyou

site_logo

Aaron Singh . 2024-12-06

MORE AT Google

The place was hectic but the service was good

site_logo

Luke Mills . 2024-11-27

MORE AT Google

Very busy store, friendly staff. Recommend downloading the Burger King app for daily offers 👍🏻

site_logo

Char Lee . 2024-11-11

MORE AT Google

Fantastic and outgoing and outstanding service by staff 👏 😀

site_logo

Solaiman Marrakchi . 2024-11-06

MORE AT Google

Really nice food and staff excellent service also very affordable

site_logo

Ellie Cartwright . 2024-11-05

MORE AT Google

Every time I’ve been there, the staff have been friendly, the service has been great considering the large queues and the food has always been on point without fail. Great value for money, definitely recommend 👍

site_logo

Jordan Jones . 2024-10-30

MORE AT Google

Quality food every time recommended to everyone

site_logo

Nicholas . 2024-10-24

MORE AT Google

Typical burger king menu, with self service screens on the counter. Wait time was only a few minutes. Located in the large food hall with plenty of places to sit.

site_logo

Jonathan Gittings . 2024-10-18

MORE AT Google

Service is always quick and staff are always friendly

site_logo

Bhavan Rakhra . 2024-10-14

MORE AT Google

Great food very polite staff Service with a smile

site_logo

Chelsea Jones . 2024-10-05

MORE AT Google

Great service, great staff lovely atmosphere . Food fresh and hot 5*

site_logo

Rhonda Moore . 2024-10-04

MORE AT Google

Quick service, helpful and friendly staff. Food was delicious and well presented. Best branch local to me

site_logo

James Moore . 2024-10-04

MORE AT Google

Visited on Sunday lunch and was really busy. Staff under lots of pressure, but they were all smiling and happy. Not any problem ordering and pleased with quality of service and food. Would highly recommend.

site_logo

Roy Cattell . 2024-10-04

MORE AT Google

Food from here is always fresh quick service and friendly, polite staff highly recommend

site_logo

Joshua . 2024-10-04

MORE AT Google

Great customer service from Shaun. Deserves a pay rise!

site_logo

William Grove . 2024-09-24

MORE AT Google

Tracey was fantastic with us when ordering food and it’s always so fresh from here!

site_logo

Iain Hill . 2024-09-24

MORE AT Google

Food from here is always fresh, with quick service and the staff are great especially Tracey thank you for your great service

site_logo

Jo Reynolds . 2024-09-20

MORE AT Google

Served today by Sharon, stopped for a quick lunch, really polite and helpful service will be back again soon!

site_logo

Chris Fox . 2024-09-20

MORE AT Google

Got my food so fast, I ordered a Chicken Royale with Bacon and cheese and it was juicy and amazing, my fries were warm and salted and I had a frozen strawberry Fanta that was so sweet and amazing! Worthy of a 5 star rating.

site_logo

Alfie Rock . 2024-09-07

MORE AT Google

The staff at this venue are superb! Welcoming and attentive. I needed help with a charger and they instantly provided a solution. Delicious food too, while we waited. Would highly recommend.

site_logo

Kathryn Potts . 2024-08-28

MORE AT Google

Fantastic service, great food, lovely staff!

site_logo

13ohyes . 2024-08-16

MORE AT Google

Really nice staff and food was great

site_logo

Abbie Hall . 2024-08-09

MORE AT Google

Went with family, staff were very friendly, helpful and polite. Service was quick and food was hot. Very pleased and we all enjoyed what we had. will continue to visit this store.

site_logo

Kathleen Griffin . 2024-07-26

MORE AT Google

Always friendly staff, served by Shaun who was very helpful and super quick service, I always use this store as the food is always amazing

site_logo

CJ Rayza . 2024-07-08

MORE AT Google

Lovely friendly and polite staff, food is always great 👍🏼

site_logo

Kacey Rudge . 2024-07-01

MORE AT Google

Friendly staff top notch food never had a bad experience 👍🏻

site_logo

paul 9322 . 2024-06-28

MORE AT Google

Lovely Guy served me , made me feel very welcome

site_logo

Jordan Edge . 2024-06-26

MORE AT Google

Lovely place to eat, customer service excellent

site_logo

Sam Aitkens . 2024-06-19

MORE AT Google

Shaun and the rest of the staff treat me very well every time I come

site_logo

luke “Lukeylud” . 2024-06-11

MORE AT Google

Best customer services 👌 food was great thanks alot will see you again

site_logo

Ali Butt . 2024-05-20

MORE AT Google

Absolutely amazed, open kitchen so you can see exactly what’s going on. They took care when preparing vegan meals with appropriate hand washing my and separate cooking areas! Really impressed with this one!

site_logo

Stefan Higgs . 2024-05-14

MORE AT Google

Awful no flavour bread buns fell apart obviously been frozen...just awful ...nothing good to say ...£27 waste of money...never eat there again

site_logo

Diane Downing . 2024-05-10

MORE AT Google

Great service great food, fully recommend !!

site_logo

Jess Whitehouse . 2024-05-08

MORE AT Google

Tracy was great … very helpful .. quick🥲professional customer service 👍

site_logo

Jbsjskksaasjfkfkkf Ff . 2024-04-30

MORE AT Google

Lovely friendly staff. I tend to veer to here when I need a friendly fave on my lunch break. Luke,Shaun and Tracey always lovely and even rber my order x all staff pleasant and always helpful.

site_logo

Vanessa Moorcroft . 2024-04-25

MORE AT Google

Always friendly service and fast food! Tracey especially always happy to help!

site_logo

RoryKenneigh . 2024-04-09

MORE AT Google

Fresh and tasty! Really good service

site_logo

Raw Conflict . 2024-02-28

MORE AT Google

Super burger restaurant. The best Burger King I’ve ever been to. Tasty fresh food. Very clean and extremely friendly and accommodating staff. I’ll never go to McDonalds again.

site_logo

Dave Dolphin . 2024-02-23

MORE AT Google

Always great service here. The staff are always really friendly and helpful and to top it off the food is great 👍🏼 😊

site_logo

Hayley Twist . 2024-02-09

MORE AT Google

The app is very temperamental. Takes ages to order.

site_logo

Kurt Jacob . 2024-02-04

MORE AT Google

The food is always of a high standard. The staff are always helpful / friendly and attentive.

site_logo

FLIPA one21 . 2024-01-24

MORE AT Google

Good atmosphere great food awesome customer service

site_logo

Nicholas . 2024-01-17

MORE AT Google

The staff are so lovely and polite at Unit 16, especially Tracey who was very helpful ☺️ The food is always fab and great value too. Excellent 5 star service!🌟🌟🌟🌟🌟

site_logo

Stacey D . 2024-01-09

MORE AT Google

Good flavour vegan new burger fries good polite staff kind friendly

site_logo

josiah lee . 2024-01-06

MORE AT Google

Staff were really polite and friendly they all seemed to be working well together and you can tell it’s a good working environment

site_logo

Amy Whitehouse . 2023-12-15

MORE AT Google

Sharn what can I say thankyou so polite and has alot of knowledge thankyou

site_logo

LawrenzoCr11 SwY . 2023-12-05

MORE AT Google

Good customer service tasty food and decent prices

site_logo

Nicholas Taylor . 2023-11-30

MORE AT Google

The food was lovely and Mariama was helpful and very friendly.

site_logo

Ida Ngum . 2023-11-23

MORE AT Google

Me and my son suffer from allergies, a lovely lady Tracey palmer was so very well experienced in knowing what ingredients was in all the food served, the food was absolutely delicious, we had a wonder time at burger king, will definitely be going back to this restaurant, thank you Tracey ♥️♥️♥️

site_logo

Julie Dolphin . 2023-11-22

MORE AT Google

I was at merry hill unit 16 BK this evening with my family! I had few issues with my order for some of the items were not there. However Tracey Palmer was very kind and fantastic! She ensured that my burgers were specially prepared and gave a couple of ice cream to kids as a gift for the wait!! Very impressive and amazing service! I will definitely go back t bk anytime I go to the mall not for the free gift but for the great service given!

site_logo

Gabs TV . 2023-11-10

MORE AT Google

Good food quick service friendly staff 👌

site_logo

dracanitedragon . 2023-09-15

MORE AT Google

Tracey Palmer very helpful and assist to your company

site_logo

Greg Knowles . 2023-09-15

MORE AT Google

Love the atmosphere great customer service and beautiful quality of food would definitely recommend to anyone who comes to the store

site_logo

Nickario Taylor . 2023-09-01

MORE AT Google

Always friendly staff, great fresh food, not long waiting time, always spot on

site_logo

Cherelle Barnett . 2023-08-12

MORE AT Google

Love the place open till 9pm in week love my onion 🌰 rings and chilli cheese bites on side Lots of parking good staff

site_logo

Linda Wilkes . 2023-07-28

MORE AT Google

Food prepared by people wearing no gloves, constantly touching their face. Not good burgerking , gloves and cleanliness are paramount in good food hygiene.

site_logo

Blue eyes . 2023-07-21

MORE AT Google

Went here today for food was spot on shurn was wicked couldn't ask for better customer service thankyou again

site_logo

Craig Lawrence . 2023-07-14

MORE AT Google

The food quality is always amazing, the staff are so freindly and talkative, it is always a good experience when i go there.

site_logo

Abbie Gardener . 2023-06-13

MORE AT Google

Amazing customer service and amazing food.

site_logo

Sam Fisher . 2023-06-07

MORE AT Google

Shaun gave excellent customer service even after a long day for myself! Appreciate the chat😌

site_logo

Chloe Bennett . 2023-06-05

MORE AT Google

Employees touch the food without protective gloves and without using a spatula!

site_logo

Claudia Alexandra . 2023-06-02

MORE AT Google

I ordered a chicken royale with bacon and it was amazing

site_logo

Ryan Morgan . 2023-05-25

MORE AT Google

Brilliant service from Tracey, fully aware of allergens and couldn't be more helpful. Businesses could do with more staff like her.

site_logo

Hayden Ellis . 2023-05-25

MORE AT Google

Went to eat here yesterday around 5.30pm. Staff stood chatting ignoring customers waiting to order for a lengthy amount of time. I asked if they were going to serve and was ignored. I walked away without ordering in the end as I couldn't use the machine for what I wanted. I was amongst several who did. It won't last long if your ignorant staff won't work! Not kids either older lady wearing a baseball cap.

site_logo

Kerry Roberts . 2023-05-16

MORE AT Google

Brought double cheese burger with onion rings. Tasted so good and fresh

site_logo

Tracey Palmer . 2023-05-10

MORE AT Google

Asked for onion rings to be freshly cooked. The chap at the front desk was great he ask the guys cooking to put some in. I saw that they had just pulled them from draw. The guy serving me ask them if they were fresh? They said they were! He then made them take the fresh ones out. You don't expect to be lied too when you can see them making the food up. Won't be going again...

site_logo

Jen Roberts . 2023-05-10

MORE AT Google

Great service loved the new chicken Doritos fries

site_logo

Brian Palmer . 2023-04-28

MORE AT Google

Great place to get food staff allways freindly and polite. loads of seating provided by merryhill.

site_logo

Shaun Homer . 2023-02-13

MORE AT Google

Visited the merry hill branch last Sunday and ordered the vegan bacon royale king meal wich cost me £8.89, it was absolutely disgusting, close to cold, for what I paid it was shocking, contacted head office, and they advised me to get a refund, will never use this place again.

site_logo

Steven Davies . 2023-02-11

MORE AT Google

This has got to be the best burger king, service was amazing food was good too hot and fresh defiantly be back again

site_logo

Teresa Miles . 2022-12-29

MORE AT Google

Just wanted to say that ‘Mia’ (brown hair about 18 ish I think) is an amazing worker! We’ve been served by her a couples of times now and all I can say is how patient she is when it comes to my app rewards and the offers through the app codes. Massive credit when it comes to customer service and we always love when she’s on the tills to serve us as we know it’s always what we order!

site_logo

poppy hadlington . 2022-09-29

MORE AT Google

Burger king is a establish international enterprise. I am sure that they are aware of food safety regulations but I am deeply concern as to why they are touching customers food with their bare hands. When I observe the other restaurants in that same area their hands are covered. I am disgusted by this. They need to use food gloves like the others. Twice after eating there my tunmy feels unsettled.

site_logo

Alecia hall clarke . 2022-09-19

MORE AT Google

Similary restaurants in West Midlands

restaurant_img
4.4

61 Opinions

location-icon51 Cinder Bank, Netherton, Dudley DY2 9BH, United Kingdom
outdoor_seating_390269takeaway_390269delivery_390269

Very quick delivery, foods lovely

restaurant_img
4.4

367 Opinions

location-icon27 Bilston St, Sedgley, Dudley DY3 1JA, United Kingdom
outdoor_seating_383257takeaway_383257delivery_383257

Very good, as usual. Helped by a couple of pints of Glow.

restaurant_img
4.4

169 Opinions

location-icon28 Ruiton Street
outdoor_seating_203143takeaway_203143delivery_203143

Brilliant little pub with such a warm welcome. The staff are very friendly, quick and attentive. The beer is always good, with a good choice of Holdens and they have a cool little Gin section too. Regular live music always makes for a lovely atmosphere.

restaurant_img
4.4

311 Opinions

location-iconUnit 11 Victoria Psge, Stourbridge, DY8 1DP, United Kingdom
outdoor_seating_346286takeaway_346286delivery_346286

Great venue for cool people. Some great nights. The staff & management are the best in town

restaurant_img
4.4

1047 Opinions

location-iconLower High Street
Indian
outdoor_seating_136378takeaway_136378delivery_136378

Really nice restaurant, great food… nice pub nearby too