Burger King in Exeter

out of a £98 order the only thing to arrive has been fries. beyond annoyed.

missing items and got order wrong

Missing a burger someone’s meal ruined

order was cold and not complete

The staff at Burger King can’t read the orders

No chips with the childrens meal

Good took over 2 hours to arrive. When it finally did arrive there were items missing and the stuff that was here was cold!!

Wrong items delivered, missing stuff, cold

Deliveree driver was lovely ! He loved my dog ! And was so polite!

the food was Cold and squashed..the lettuce was brown and slimy so wasn't fresh.

Delivery driver was lovely always so polite

Items were missing chips were cold

we ordered a family meal deal but one of the cheeseburgers and the chicken nuggets were both missing ? and the food was luke warm at the most. no answer when we called the restaurant. really disappointed- awaiting a refund.

We asked for no sauce on my daughters burger and they smothered it in sauce absolute joke

Placed an order at 7:00, arrived at 8:00 despite an advertised 25 minute wait time. Arrived cold and wasn’t what I ordered either.

Absolutely appalling. I have never had such a bad burger - 8 quid for a thin patty smaller than the palm of my hand. There were basically 4 chips in the packet and my drink was half full and unfizzy. Also so watered down i wouldn’t be able to spot the difference if they gave me water.

Too expensive put me off for life

Extremely poor service and attitude.drink machine not working , no ice provided , advised to use kfc next door . All sodas flat, manager had an attitude, said to refund drink order if uneaten food is taken back to counter but would not offer any apology or assistance / replacement of drink.

can't fault delivery, but the food was poor. chips tasted old and were chewy and burger was dry. All the food was barely even warm when it arrived and didn't take long to deliver so couldn't have been hot when it left the restaurant. For the price you pay it's shocking. Won't be ordering again.

Didnt bring the right sauce, asked for mayo and got sweet chilli

No milkshake sent me a bottle of coke, don’t even like coke. No money back or off for the difference either, chips were cold and burger tasted like some kind of cleaning fluid🤢

paid for milkshakes but get a note on receipts saying machine not working but iv been charged.

order was wrong and some missing, can never seem to get hold of them to sort it out either

Got what we ordered and still hot. Daughter was happy - thanks

Received the full order - Thankyou

Missing items again, ordered two meals and one side. Forgot the chips from one of the meals. Not the first this has happened

He was absolutely brilliant, we did get lost for a minute, finding the why but he was 10/10 for his personality.

Cold , dehydrated , wrong items.

Not amused at all!! Specifically ordered this without cheese and it was delivered with cheese!!! I have had to drive to the Burger King in question and figure it out with them as I’ve had literally no response from you!!! Poor poor service!!!

Me and my kids really enjoyed it nice Easter treat Thankyou

Order was placed at 12:18 and arrive at 13:45 was told 15-30 minutes

the man who gave me my food was the best delivery driver I had nice guy would watch hot fuzz wirh him

Delivery driver very good but missing a double whopper meal with extra cheese and 2 spicy mayo pots, surely it’s easy to see that this was missing when packaging the order?? Not impressed as every time I order there is ALWAYS a problem, food missing and when I report it I am told they will look at it in a couple days!!!

Again! An item wasn’t delivered. Unreliable

Sadly it was missing food items and the restaurant weren’t able to answer the phone which is a shame! Refund requested.

I had the wrong filling in my double whopper burger - It had cheese and gerkins put in there when it shouldnt have. Food was also cold

One of the best burgers I have had so far in Exeter, heck, not even one of, it is the best I have had in Exeter, high recommend

It's not that nice to be honest food under cooked and cold

Delivered a few minutes early - all the better - nice friendly driver

The best delivery yet! Food hot and fresh amazing delivery man :) ty

Very good food apart from didn’t remove the onion I requested and I’m not able to eat onion. Real shame.

Love Burger King - the driver was bang on time - food still hot

Bad waiting times. Wouldn’t recommend if you are in a rush.

the order was not delivered i am still waiting

Fast service and cheap delivery

They did not fulfill my order as i ordered a normal hamburger and got a cheeseburger. The hamburger was for someone who cannot eat cheese!

The delivery driver deserves a raise

Missed out onion rings bit couldn’t report as missing as they were an extra add on to one of the burgers and not a individual order item

Arrived on time nice food thanks

Missing items. Wrong items. Cold food

absolutely not worth £17.31 looked like a children's burger...never again!

Food was cold as the delivery driver got really badly lost! 😞

was early by 15 mins, couldn't get to the door

No straws delivered for thick shake

Excellent service from the delivery driver, great guy

The driver that delivered was amazing , what a truly lovely man. He made my day

No bacon on cheesy bacon fries.

Fantastic customer service the driver needs a raise he is absolutely amazing I would come back just for his delivery lovely hot food tasted perfectly cooked

the food was stone cold....delivery drive was on time and great

the delivery driver was absolutely fantastic! after a rubbish day, he had my evening. wish there was more drivers like him. 10/10

Food arrived cold, not entirely anyone’s fault as traffic was bad but food was not edible when it arrived

Not the drivers fat but irder 2 boxes (large fries) only given 2 half boxes - rip off at £3.50 a box

Considering it's a Friday night the service & delivery was really quick. Food was perfect.

order was wrong basically needed a plain burger with just bacon and patty says it in tge order to remove everything but yet turned u9 with all sauce on so my sin can not eat it waste of money

poor delivery driver had to wait a really long time for them to just get the order wrong he was waiting at restaurant 20minutes and stuff is missing not delivery man's fault it's burger king

Absolutely amazing the food was still hot friendly service definitely needs a pay rise first time I have had hot chips delivered from there fantastic driver

Absolutely perfect food amazing friendly service Merry Christmas

Don't bother. Tiny portions and ridiculously expensive. Save your money and go elsewhere!

We visited the exe bridges site yesterday evening and a young girl that works there was started on by some idiot who couldn’t handle his drink and she tried so hard to defuse the situation calmly the the manager intervened and ended up banning him as the bloke was chucking so much verbal abuse around! I had my 3 children there 2 are autistic and hate shouting so I wanna thank the young girl and the manager because without them getting him out my 2 children would of been traumatised all over the Xmas period! So thankyou to Eden and Brian for calming that situation and getting the bloke out so quickly! I also noticed another manager I believe her name is Charlotte she actually went to see if her members of staff were okay! Which was nice to see as you don’t really see that in a lot of places anymore as most shops go buy “the Customer is always right” which in this case he clearly wasn’t!

Order incomplete, daughters drink missing

2 kids nuggets missing and fries

Meal still very hot, very happy 😊

Closes at 11 not midnight on a Saturday apparently. My suspicion is they wanted to get away early. Either that or you need to update your timings.

items missing from order. 3 king meals ordered and all.3 had a side missing

All items present and food was hot

Delivered by a very pleasant driver, thankyou

courier had bag opened in cold wind /rain plus lhad our hot food in with frozen ice cream!!! no doubt our food was ice cold too!! had to nuke burgers and fries not nice! soggy lettuce don't rock my boat!

Food not the usual Burger King standard…. Food was smaller than normal and cold

Cold, and a mess when delivered!

Initial order time was 20/35mins courier showed being at the restaurant almost immediately, yet the time get going back and back on delivery. Then when it showed out for delivery it showed him on the map no where near the restaurant, food cold and clearly been out on multiple orders and just not submitting that food had been collected.

With just eat you either get the wrong order, items missing or no order!

No loaded fries and missing chilli bites very poor service when it states loaded fries and you pay extra for them!!

was not given correct items /missing. paid extra for loaded cheesy bacon fries on the chicken meal and for milkshake neither of which we got. also on kids meal no drink was given. tried contacting store but could not get through didn't even ring. didn't want to choose option for full refund as that would not be fair for a few missing items, but maybe refund on items not received and paid for

Food cold. Missing item. Poor quality

Great food, very quick delivery by an absolutely lovely delivery man. Would have been better if the drinks weren’t in with the food, but overall it was great

Yet again...Only received half my order

One missing Whopper so not happy

Took the driver 30 mins to make a 10 mins journey. Won’t be using Just Eat again who offered me a measly £3.50 refund when the order was nearly £15! Waste of time!

The staff there can’t get a order right it is very poor service from Burger King

Absolutely shocking I didn’t receive anything I’d ordered

Burger King chips not cooked at all

Got delivery waited over an hour, got 2 sausage egg butty meals, no hashbrowns with order, missing a whole burger no sauce in the burger i did recieve either cant even call through as phones are off 😡

Missing a whole meal so annoying !

Only problem I had was it was cold and when it arrived

Wring items set In order .. halloumi fries rock hard . Arrived late.

Called into Exeter Services late Friday evening to grab a couple of Double Whoopers.Not knowing how the "Self Order" system works,I was 2nd in the queue for "old style" ordering at a till.The young chap was more than happy to take my bespoke order (I always have cheese and extra pickle in one).It has to be noted that there were atleast a dozen orders being cooked so there was a wait.When my order was ready and called out,an apology was made for the wait but hey,one of those things.Popped both burgers in the microwave once I got to Okehampton with no detriment.Could be calling into Burgerking at Exeter Services on a regular basis from now on : )

did not deliver correct order. i ordered 1x chicken royale burger and 2x beef whopper burger. what i got delivered was 1x chicken royale 1x sausage and egg butty and 1x 20 chicken nuggets box. pretty disappointed with this. delivery time was fast driver was nice.

Driver was very polite and showed up in great time

The ordered burgers were without vegetables and sauces. They were not tasty. I don't recommend it

Food arrived cold and missing items, tried to call restaurant and they aren't taking calls . waste of my money