Burger King in Exeter

did not deliver correct order. i ordered 1x chicken royale burger and 2x beef whopper burger. what i got delivered was 1x chicken royale 1x sausage and egg butty and 1x 20 chicken nuggets box. pretty disappointed with this. delivery time was fast driver was nice.

Driver was very polite and showed up in great time

Food arrived cold and missing items, tried to call restaurant and they aren't taking calls . waste of my money

always very friendly and thoughtful

i asked for no lettuce on my double whopper but still received lettuce

Fed up with milkshakes not being sent

Open to 12am my ass got here at 11pm and it be closed, big let down

Food was ok, we had a take out but the milkshakes weren't available & there were rat's in broad day light looking for food in the car park.

Missing chilli bites rest was nice.

Great food nicely cooked and everything was hot.

Missed part of my order all together

Lovely hot food, altho they did forget the dips and my freebie thankyou

- No receipts in order machines - Painfully slow (over 30 minute wait for food and it wasn’t even busy) - Missing ingredients in food, had to ask to be told they didn’t have any - No napkins - Dry, burnt burger - Dirty tables - Overflowing bins - Overpriced

Order wasn’t delivered to my address

Didn’t get the meal that was ordered. Instead of a bacon double cheese burger meal with a chocolate milkshake, we received a whopper meal with a Fanta. This went uneaten. Haven’t been able to speak to anyone. Just sent a message but no reply. Not impressed.

Just go to KFC, this is literally the worst Burger king in the country. Staff aren't friendly, can't be bothered to clean, floor was covered in paper towels and straw wrapping, tables we're all filthy in the Burger king area and the kitchen was visibly dirty. My burger was overcooked and dry, fries were undercooked. The whopper was a bit better. Onion rings were mushy. All for 22 quid for two people. Just don't waste your time or money, go to the KFC instead at least the staff actually speak to you.

I was missing a burger and a couple sauces other then that for and quality was amazing thanks also delivery was spot on

Missing items still not resolved

Chilli cheese bites missing no cheese in the burgers and very lacking on the chill jam

Brilliant delivery guy! Never had one so polite and friendly

courier drove past me twice before I had to barefoot walk to meet him...not cool...

Time kept changing food was cold

I threw up all this food a few hours after eating it

Shame the staff were not that helpful and the food was not great. Worse one I've been too!

Ordered sauces but received none

Ordered take out large meal Steakhouse Angus and I selected to upgrade the fries, extra cost to cheesy bacon. You can see the photo, it does have bacon and a little bit of cheese on a couple of fries. £14 for this. Not worth it.

could do with sauce & salt sachets

Maybe shouldn’t have a drink in with the food, made the chips soggy, do not believe it to be the couriers fault tho more so for Burger Kings

Excellent service and food, very hot too

I received the complete wrong order!! None of the stuff I ordered was in the package !!

Great food, great presentation. Order was correct unlike every MacDonalds order in Exeter. Nice

Forgot half my food, no kids burger, no small chips and no chilli cheese bites. I’m fuming. Absolute joke. It’s may be near closing time but you shouldn’t rush pack orders. Whole meal gone. I want a refund asap.

I'm missing my chilli cheese bites!!!

The food was cold when it arrived and it had been squashed due the bottles of drink being in the same bag

I have to meet the food delivery. The quality was brilliant, but I have to meet. I’m not happy with the delivery driver. He basically left my food on my doorstep did not ring my doorbell did not knock on my door and left it in the rain and got into his car.

We ordered the family combo and all three burgers were the same tiny size. When they specify one kids burger you assume the others will be regural... Very disappointed.

driver went wrong way and had to take a 20 minute detour. food arrived cold

All I wanted was a bag of hot chips with barbecue sauce. Is that too much to ask for? Chips were like warm at best and no sauce at all apart from tomato ketchup which I don't like! I couldn't even be bothered to take the chips back! Won't be bothering here again.

Amazing customer service from Karen and Tyler. Being disabled they were very accommodating with helping me.

I had forgotten how good Burger king burgers are

burgers were great and was still warm enough to enjoy.

Too expensive put me off for life

The food was left on our front door step without knocking or ringing the doorbell so it was cold. Not worth the rider tip. Also, no sauce to go with chicken. Really disappointing

Ordered a double whopper got a single, so no meat sweats for me but enjoyed it.

Food was good as always, only thing that let it down was we were sent slightly incorrect burgers! Still whoppers but what we wanted in them (salad wise) wasn’t correct!

Ordered a double whopper, no pickles.. got a single with pickles.. not hard is it

Order was all squashed and we received the wrong burgers.

Evreting was good , but i ve had missing one portion of fries

Specifically asked for no onion in my burger as I am allergic, open the burger and it is filled with onion so had to throw it away. Not impressed.

Driver was polite food lovely !

Sadly the food arrived cold so we had to reheat it.

Order wrong. No cheese was in the description of my meal. But yet burger arrived with cheese. To which I am allergic.

Jacob was ver accommodating would recommend

Excellent food and very quick delivery! Brilliant stuff!

Fantastic service! Thank you :)

Food arrived quickly and hot. Great meal

Service is glacially slow, the self service order/pay machines were advising that orders were not processed and no payment was taken.... When on checking online banking payment HAD been taken but the order not put through to the staff!... Staff did rectify this and put the order through manually however. Considering this is a motorway service (the last one on the M5 and gateway to the southwest), and today was the first day of a half term break with lots of folk travelling for breaks away, there was only 3-4 staff on!!! I felt sorry for them, clearly the management here don't care in the slightest (no sight of a manager or supervisor) Poor poor showing from BK all round.

Food was great. Hot & fresh. Great service.

Arrived on time but the food was cold

Got a chicken royal with bacon/cheese today. Burger looked old, lettuce was brown. Now have food poisoning! Avoid!

Completely different burger arrived to what was ordered. ordered a steakhouse Angus, and a chimchurri chicken burger turns up. Not even the same animal! No complaints about the driver though!

Not only was the food late, it was also no longer warm

Food was cold and one of the burgers didn’t have bacon on as was ordered

Hashbrowns were amazing. My egg was undercooked and the patties absolutely stink, had a very rubbery chewy texture.

Food never turned up contacted just eat about a refund yet to hear back

The serving counter was messy and the dining area disgusting, with piles of wrapping and bits of food littering the tables and floor.

Food was cold. Bread ok the burgers was hard

Cold chips, very over cooked nuggets and one of the whoppers had 9 pickles and the other had none

First Burger King experience and definitely my last. Burger buns were stale and apples with kids meal were old. Honestly, next time I'll skip Burger King and rather go to the McDonald's up the road.

Driver did not deliver. Had to go and collect in the end. Not pleased

Kids cheeseburger was inedible (dry, rubbery and crusty) and drinks order was incorrect.

Didn't arrive, this happened twice in row

Sauces missing Quite cold Not happy Wasted money

Food was 10 minutes later than predicted and wasn’t very hot but when microwaved it tasted ok

Arrived cold and an hour after ordering (expected to be about 30 mins as per guidance when ordering)

Food was cold Cos it sat under the heat lamp for 10 minutes

Chips were very cold. Don’t normally have problem

Typical burger king, standard across the globe.

The food was stone cold and unpleasant. I’m really disappointed

Chips were warm. Very cold in there still have air con on

Extremely expensive. It's to be expected for a service station but £9.99 for one burger is a bit much

Very busy when there staff quite attentive on tills but tables dirty and bins full.

Delivery time kept changing. Food was hotter than last time but still not as hot as I'd like.

Not too busy but the wait is ridiculous. And apparently ice isn't standard with their drinks. Have to go up and ask them to put it in your drink.

Amesbury burger King is abysmal, the food is atrocious and the staff just really can't be bothered

No mustard, no mayonnaise. No sauce on the burger. Don’t do it there is better food for your money some where else.

No chips or drink delivered with meal

Food was almost cold and chips were only filled half way. Disappointed as usually we have a really good experience and its usually delivered fast but today it was cold, small measures of chips and late.

Cold and dry. I had to reheat using the air fryer. Really disappointing

Went to BK at Exeter Services, the place was really busy bit still ran efficiently. They managed to get rid of their queue quite quickly considering. The only thing I would advise is finding out who's ordered already as people were standing in what looked like a queue to order at one point (they were waiting for food). Other than that, the food tastes amazing as always, no issues and the guy that served me was really friendly. Don't forget to use your Blue Light Discount too 💙

Fantastic cottages and great value. Lovely views and walks straight from the gardens.

Hot food, tasty, great service

Food was cold and missing loads of items will not be ordering again !

Couldn't understand untrained server.. Drinks machine not working wasn't told at the beginning of ordering food. Rest of the staff came across a bit slow in many ways. No trays available.

Chips not very hot burger was also cold tables were dirty

Not very busy and had my food within a couple minutes, much faster than most BK's I've been to. Food was hot and fresh and customer service was good

Order was never delivered and wanted to cancel but nobody will answer the phone so now I’m £44 short with no food to show for it 😡

This second time I have ordered Double Stacker XLs and both times they have left out the bacon

Food was cold, bread rolls were dry, seating area very untidy. Very disappointed, as normally I really enjoy burger King. 🍔

COLD WASNT in an insulated container!