Burger King in Middlesbrough

Just came into this Burger King and was surprised with how good the customer service was, very polite and helpful. The food was hot and was impressed with the fast service. The seating area had loads of room and was very clean. I do recommend going to this Burger King.

food was delivered by bicycle, upon arrival the food was cold and one of the drinks had leaked in the bag and ruined one of the meals.

Burgers really tasty, only downfall is that the chips are always quite cool by the time you get them

Twice I’ve ordered food from that was delivered by Uber Eats. Both times the order have items missing. Never using Middlesbrough again and never using Uber Eats after I watched their park up at Aldi for fifteen minutes. Both are bloody awful.

Couldn’t find the entrance then drove straight passed, food was cold, chips were soggy, chicken nuggets hard and over cooked

MY ORDER SAY DELIVERED BUT I HAVE NOT RECEIVED ANYTHING I HAVE BEEN SCAMMED

Items missing from order and food cold

I did not receive my order it’s been delivered to the wrong address

Missing a burger, drink was flat.

forgot burger and onion rings only got cold fires

i got 8 chicken nuggets when i payed for 9

food didn’t get delivered but says it has

Shocked how this place is being ran, it is being ran on a shoe string, hardly no staff, toilets filthy too.

I ordered bacon caesar loaded fries and all I got was normal fries after I paid the extra to get them

2 hours late! Not impressed food barely warm and not one apology from the driver

Never received my order and when i checked it stated delivered at 39 mins after i ordered. Whats the point of having an order number if its not being checked on delivery! Now im left with no food and no money to buy any.

speedy delivery, food was warm and yummy 😋

Chips was lovey but it took a long time for someone to take my order.

All Angus meat burgers not available. In disabled toilets all pull bars covered with dust and makes you question hygiene in other parts of restaurant. Also no sweetener available only sugar. Not good for diabetic.

The food tastes old as if its been reheated or left out for ages even though our delivery time kept being pushed back. Really terrible quality compared to how it usually is... probably wont order again.

Chees even tho I says no cheese on burger

Burger and chips in the same bag as the Coca Cola! The drink leaked and everything was wet and cold. I have taken photos

I popped in for 2 whoppers and a drink but the young lady only placed 1. After receiving my order l explained to the young girl that l ordered 2 and 1 plain with no sauce only lettuce. Was told that she couldn't understand what l was saying as she called another young one and they started whispering and laughing. Rude and disrespectful young girls serving, bad customer service, wrong cold order l was served with sauce whilst l had mentioned, long wait as l confronted the young girl about it. The stuff will need to be changed and well trained. Atmosphere is not pleasant.

Spilled my drink all over my meal...

This is a bit like McDonald's was, years ago. There's no electronic ordering, so you have to stand in a (not very long) queue for ages to order, then go and wait about while they complete the orders in random order. Very slowly. The food is ok. Nothing special, and certainly not worth the extra money compared to McDonald's. Horrific wailing "music" blaring out all the time. It's all a bit rundown. Fortunately, we didn't need to use the toilets.. On a positive note, at least it wasn't the bombsite KFC on Linthorpe Road lol!

I love Burger King, but not this one. I ordered the double bacon xl. I've never had a drier, more cardboard burger in my life! I think it was probably sitting there for hours before I got it. Couldn't finish it. Go to Mc Donald's!

Food is always good from BK but my recent order had items missing and had extras on the sandwiches missing. Wouldn't care to write a review like this but when you're paying BK prices you're losing value when they miss things out!

Called in Fri afternoon at 2.25. Couple of young people serving. Very friendly Bought a coke. Went to find a seat and not clean table. Was rubbish everywhere, food on floor. Tables that didn't have rubbish on them were filthy. Glad I only got a drink. Went to the toilet and it was blocked. Floor was slippy and covered in water and toilet rubbish.

I waited 1 hour 15 minutes from leaving the restaurant. The food was freezing and the burger was like rubber. I couldn’t possibly eat it. I had to throw it away. I’m very disappointed

Cheeseburger was cold but the tea was very nice as did not sell latte

Food was stone cold and gave 4 capri sun zeros instead of for classic cokes 😡

Missed 2 whopper burgers off my order

If I wanted food that tasted of Fanta I would have poured the Fanta over my food myself. To open the door to the delivery lad holding my order sideways and the drink leaking out the side was great. Chips tasted of Fanta. Bag was dripping wet. And the drink had a mouth full left. Amazing service not

My burgers weren’t ‘hot’ just about warm. My fries were cold and some weren’t fully cooked. I tried the new chicken fries for first time they were alright and hot but taste wasn’t for me as the seasoning seemed to be clumped and too salty. I preferred the original chicken fries.

Food showed up late and cold and then the things I ordered aren’t even here! Waste of my time and money

Fries were soggy. Drink had leaked. Missing whopper meal. Missing 20 nuggets. Doubke XL meal had ingredients on even though told to remove. Everything was cold. Nit happy in the slightest

food arrived over an hour late and was absolutely freezing when we finally received it. wont be ordering from here again.

Food was probably alright, but was delivered late and was quite cold. Barely Luke warm

Mcdonalds WHO. ? best by FAR. these burgers. love em.

we ordered chicken royale meals and you only sent us the burgers and no fries

I would of given it more if it wasnt missing fries and a drink that I paid for

food a little cold and drink was spilled but was ok

Ages to arrive. Food was cold and wet due to the drink spilled all over in the bag!

Missing more items than actually arrived.

More than 2hours later the food came absolutely shocking

Stone cold and waited an hour for it

The two meals had their cokes spilled all over the burgers and fries. Managed to salvage the burgers after drying off and microwaving. The dogs enjoyed the soggy fries but missed out on the cokes. Drinks should be packaged separately from the food.

Wrong order and the food was freezing, the delivery driver probably drove all round boro before dropping it off, will not be ordering from just eat again!!

Don't appreciate my food being thrown onto the tray because the server doesn't want to walk the 2 steps it would take to place it. Located in such a way that it's always cold and dirty. I do like burger King food, but I use this one really infrequently.

Food never turned up had 1 missed call off a number tried to ring back just eat says we can't connect you the drivers just don't give a toss

We irdered it at half 11 didnt come till 20 past one rediculous use need to sort toming out

Driver spent 10 minutes at the end of my street before driving off rounf the roads to come back and walk down the ally before coming to my front door, at wich time he gave me my cold soaked food before having an argument.

The chips were cold , we had to warm them in the microwave

Food was barley warm. Expensive for the amount you get. The toilets were disgusting. No toilet roll, it was all over the floor. Dirty toilet bowl, spit on the toilet seat. Will never go there again.

Never turned up and was still charged for it.

Didn’t receive right order shocking

Food tasted awful, it arrived freezing cold and 20 minutes late. I wouuld have called the restaurant to complain, but at that point I'd had a stressful day and just wanted to go to bed. Absolutely horrendous service

food is 10x better than mcdonald’s put it that way portions are much bigger food is always warm!!!

Very rude staff not the condiments available and served barely warm so bad

Cold stale chips were inedible.

Impressed with the delivery cyclist for braving tough weather 👌

On Sunday 29th October, the two girls working behind the counter had literally no customer service skills at all. One was so quietly spoken it was difficult to hear what she was saying. The other was rude and dismissive when telling me that they didn't have any mayonnaise. Totally unacceptable service. The restaurant was clean, but is looking a little tired in places. I was hoping that the (grossly overpriced) food would make up for the poor first impression. Sadly, everything was lukewarm, bland and unpalatable. All in all, a big disappointment, and certainly not recommended.

No complaints about the food.

My food wasn’t cooked properly I’ve rang Burger King and complained and they’ve told me to contact just eat about it

I want a full refund for my order the food was cold especially the fries and I also did not receive napkins or a straw to go with my drink with the order and it was very late.

Food was cold, driver thought was a kfc order, give us a can of Pepsi max diet when I ordered a full fat coke

Forget cheese bites once again A holes

My wife ordered an xl bacon double cheese, which was displayed alongside several others above the servery, (all showing crispy bacon). When it came the bacon was almost raw and looked revolting. It looked absolutely nothing like advertised. On asking if they could cook it properly we were told no, I said you must have a grill or micro wave or even put it in a fryer for a minute. No that's how it comes. Disgusting attitude from staff, makes a hamburger barrow look like a Michelin restaurant. Will not be using again.

The vegan royal was horrible, the chicken had what all I can describe as lumps in it, made me wretch so I had to leave it, wouldn’t recommend 😖

No coke even though charged me for it. Sent teo capri sun instead. Not happy.

Food was stone cold on arrival the bread buns were rock hard and stale the chips were dry and cold and the kids drinks were warm

Order was hot and correct. Also for the first time ever they actually put condiments in there and a straw… today is a good day!

It never showed up won’t be using them again

Gave us cheese bacon loaded nuggets instead of loaded fries no ordinary fries but cheese fries

Everything arrived on time and hot no problem with the order only thing is I ordered the steakhouse crispy chicken meal and it doesn't state anywhere on there that it comes with bbq sauce which I dnt like so wudnt of ordered that meal

The food as cold when it arrived was meant to be here for 12.15 didn’t arrive till 12.35

My food was not very nice at all and the chips were undercooked and I would like a full refund as it’s very unacceptable

Asked for no cheese on burger,came smothered in cheese...2 nuggets missing,bbq dip missing,straw missing(new drinks are ruthless without a sharp straw)......waste of money

I stopped by this small outlet in the heart of Middlesbrough town centre for a quick bite on a Sunday lunchtime. It was very quiet, so I was served immediately by a very friendly young woman. I ordered a medium Bacon Double Cheeseburger XL meal. Despite it being very quiet, I had to wait longer than I expected (10 minutes). The restaurant itself is very outdated and desperately needs an upgrade. The seats are torn and uncomfortable, and there is a self-service machine lying out of order in the corner, which has been there quite a while. My food was warm but not great, I have had better elsewhere. My fries needed more salt as they were tasteless. My burger was very dry too. Overall I don't think I will be visiting this restaurant again 😕

mafting and didnt give me my sauce the little idiots FTB!!!!

Well just after the delivery driver pass me the bag the bottom of the bag give way and my food and drink fell through the food was fine as it was wrapped but our drinks covered the passage floor this was because the driver had already split our drinks and the bottom of the paper bag was already wet and ripped and to top it of the driver seen it happen and just got in his car and left and to top it all off the food was stone cold so we have paid £20 for and cold meal and a coke stained carpet thank you very much Burger King

Went to the drive through. Very expensive for a cold burger it was given to me as soon as I ordered so obviously had been stood awhile. My first and last visit they need shutting down in fact I've reported them to food inspection as shouldn't be serving food that been stood about. There wasn't one other customer in sight should have rung alarm bells as McDonald's was very busy . Overpriced rubbish

food was cold and i didn’t get what i ordered, very disappointed.

Both my drinks for the meal where smashed

payed 54 pound and food was missing what a joke my kids eat i’ve had a burger for tea sound

This place is diabolical there is a little ginger woman running about the shop like a headless chicken demanding orders (think she is Scottish?) speaking to staff in a bad manner. Food is terrible, customer service terrible. Not happy at all

Wrong order! I ordered the double plant based bakon king and instead I got a vegan royale. It says 'plant based bakon king double' on the receipt. The drink and fries were correct but the sandwich wasn't.

This was ordered due to being missed off my last order! Service from this branch of Burger King has been nothing short of utterly disgraceful. Please issue a refund for this order as well as the previous order which arrived 1 hour late and freezing cold.

Food was freezing and 1 x Double Whopper Meal was missing.

My food arrived cold it was also late and I’m very disappointed as I bit into a chicken sandwich it tasted very strange I looked and it was pink inside. I also bit into a chip and it was half cooked. I want to request a full refund for my food today including the delivery charge as I flung it all in the bin no more than 10 minutes when I received the food.

We ordered a chicken royale which didn't arrive, and one of the onion rings we ordered was changed for fries. We also didn't get straws for our drinks.

Burgers were great, service a bit slow but not too bad for a Saturday

The food was cold the whooper meal and the coke was flat

I went there for the first time last week x I got a chicken burger and it was revolting I asked for my money back x The chairs were ripped x I will never go back there ever!!!!!!!!

Absolutely gorgeous I inhaled my burger

Everything came with the order and it came one time as well. 👍👍

Left the burger out of a meal and 3 drinks also!

Though usually quite good. Today's order was horrid. It arrived early, which at first, we thought was good. Then opened our food. 3 items missing. The fries that did arrive were cold. The Chicken Royale burger was freezing. Having being stored next to the water en route. I didn't eat it. The Angus burger was dry and Mam only ate half. I've put in for a refund. I shall order again. As usually, BK are very good. Just off for today

Driver delivering food drove up my drive and onto my garden damaging the grass. Left food on floor near door and then drove off, upon checking items two items missing and the bags were not sealed like usual. Terrible service,

Didn’t put cheese on my chicken royal and no straws