Burger King in Aberdeen City

Great staff, so welcoming and easy place to get food fast and friendly

Outstanding Service at Burger King, Union Square! I recently visited the Burger King at Union Square, and I must say, I left extremely impressed. Despite the restaurant being incredibly busy, the crew managed to maintain a level of friendliness and professionalism that truly enhanced my dining experience. From the moment I stepped in, I was greeted with warm smiles and welcoming attitudes from the staff. Their ability to manage a bustling environment with such efficiency was remarkable. My order was taken promptly, and although the line was long, the fast-paced service ensured I didn’t have to wait for long. What stood out most was the seamless teamwork behind the counter. It was clear they were well-organized and committed to providing excellent service. My meal was prepared quickly, with attention to detail, and everything was fresh, hot, and exactly as I ordered. Kudos to the entire team at Union Square Burger King! You’ve set the bar high for what fast food service should be. Well done, all – keep up the amazing work! 👏🍔🥤

Great food and lovely and clean. Brilliant customer service and atmosphere

Staff went above and beyond as always (and let’s be fair some requests are crazy!) great food can’t beat it and by far the better Burger King in Aberdeen city and surrounding area.

Staff are friendly with quick service and hot food, happily took modifications to accommodate and helpful with any issues

Went at a busy time so had to wait a little longer for the meal, but otherwise it was good. Some rude customers, staff managed to handle them well whilst trying to get orders out. Food was fantastic. Pigeons could be annoying but staff tried best to get rid of them accordingly.

Worst Burger King I’ve been to. I love pigeons, but not when they peck around my feet. The staff rarely clean up, so it’s a DIY sort of thing. I ordered a Chicken Cheese Melt. It had NO CHEESE and the chicken had a metallic taste (as if it had had an iron supplement every day ‘till it died). The place is also very busy and with only 2 kiosks.

Hi could anyone help I've left a gift in union square burger king and I really need it if anyone has seen it or has it any info would greatly help I was in at 18.40 on 24th if November Thanks

Después de unos días agitados en Aberdeen, nos empujaron por tiempo para tomar una comida antes de ir a tomar nuestro tren para Elgin. Burger King en Union Square resolvió el problema. Un par de ofertas de comida por menos de £ 20 era un precio razonable, y disfrutamos de nuestra comida El servicio fue amable y rápido, aunque debo admitir que visitamos en un momento tranquilo.

Burger King never disappoints! The food was hot and delicious, just as you’d expect. The staff was friendly, and the place was spotless, making it a great spot to relax and enjoy a burger. Highly recommend for quick service and a satisfying meal! 🙌🏻😇

I recently visited this location and was thoroughly impressed with the level of staffing and cleanliness.It was great to see such dedication to maintaining a clean space. Additionally, the service was remarkably fast! I ordered a burger meal and it arrived at my table hot which made for a delightful experience. Overall, I highly recommend this place for its attentive staff and commitment to cleanliness and for the ambience I look forward to my next visit!

Amazing service - shoutout the guy with the nice smile 😉

The food was good and the staff are very polite and helpful.

Good experience fast service, tasty burgers, and great value for the price. The Whopper never disappoints! Clean environment and friendly staff. Will definitely be coming back😍

Servicio muy lento, la comida no era la más caliente, los Doritos© Tangy Cheese Chicken Fries eran absolutamente repugnantes, insípido pollo (si era pollo) empapado recubrimiento. Definitivamente la peor BK en la que he estado

I’m with family Fast friendly service and food was amazing

food here is amazing, one of the best customer services received, very friendly staff, active and very caring about customers orders. very helpful towards customers when using the kiosks in store.

Rip off, 2 burgers, 2 half portions of fries and 2 juice for £29.00, should of ordered chinese

Amazing customer service, Connor and Hazel were great!

The Aberdeen team were in and the staff were. Sound but go food poisoning

I used the kiosks order came fast from a lovely lady will be back

Cheeseburger totally dry and the bun was stale! Will not be visiting burger again, mcdonalds much better

Fast service and friendly staff

Great food, fast service & amazing staff☆~

Absolutely loved my experience at Burger King! From the moment I walked in, the aroma of freshly-grilled burgers greeted me, setting the stage for a mouthwatering meal. The service was prompt and friendly, ensuring I got exactly what I wanted. The flame-grilled patties were juicy and flavorful, perfectly complemented by the fresh toppings and soft, toasted buns. And let's not forget about the fries – crispy on the outside, fluffy on the inside, they were the ideal sidekick to my delicious burger. Burger King never disappoints, delivering on taste, quality, and value every time!

Fast service, and fresh and hot food:) would come again.

Was fast service and hot food, great for a quick bite when waiting for a bus.

The food was fresh. The staff was very friendly.

Very busy but food ordered and made quickly. Was fresh as I saw them put on the nuggets and fries myself which made me feel good. Hard to get a table but that couldn’t be helped

Probably the most disappointing visit to a Burger King I have ever had, the fries were not fresh and the Whopper was lacking, I will not go back

Always filling and ready to eat ie Fast food 🥰🥰

Great service in this Location!! We accidentally ordered the wrong burger (with meat) & they gave us the vegan alternative for free. That was really nice, thanks again :))

I like coming to BK on Union Street because the diner is always clean, staff are friendly and helpful.

Great food, great service, great atmosphere and great staff. Would visit again!

friendly staff, the restaurant is clean, the food is fresh and tasty.

Staff were very friendly, food was hot and fresh :))

Birds flying everywhere cold to sit in not impressed

This is the best Burger King location I’ve visited so far. The staff is exceptionally friendly, prices are reasonable, and the service is impressively fast. I can’t complain; everything was great.

I’ve been here, a few times for something quick to eat if you’ve been standing all day shopping with The Wife. The service is okay it can be quite slow sometimes even with ordering on the kiosk. The restaurant was quite messy. Rubbish lying about on tables and the bin was overflowing as well which is not a good look for a Burger King or any food service.

Why do I have to pay for mayo? 30p. No where else I have to pay that in town. Onion rings microwaved. By the time I came around eating them, they were hard. Order the chicken burger, the amount of sauce is just too much. If you trying to save money. Start with food please. Stop hiding napkins behind the counter. Very cold inside, not exactly clean either.

Seriously need more self service machines, 2 is ridiculous and I ended up just giving up and going elsewhere as was taking ages to get to a self service machine.

It didn't have breakfast after 11.....poor show people 😕

Seriously understaffed and staff under massive pressure therefore the communication is awful, equipment not working. Burger king needs to start paying staff correctly.

Very poor customer service… I went there with my pal to have some lunch, after waiting 10 minutes in front of the self-service checkout, machine which wasn’t working at all, I decided to go at the til and order there..I’ve been sitting there and waiting like a fool for about 7minutes, maybe someone would come and serve me, but nothing happened… after this I decided to go at the other till where a miss (Paulina I believe her name was) decided to just ignore me, without telling me to wait or whatever and going to serve the food for the other customers..and the food was just one burger on the hot tray..to don’t say about the sparrows inside, the students who swear and vape inside ,while others are trying to enjoy their meal,..the machines are not working, they are short staffed most of the time, only one person on the front where should be 2…I understand it’s busy and stuff, but this is not how you should proceed in these kind of situations.

Every visit to this Burger King location reaffirms my love for their offerings. It’s not just about the consistently delicious flame-grilled burgers, but also the exceptional service I’ve come to expect here. The staff, always wearing a smile, ensure that orders are promptly served and are keen to accommodate any special requests. The ambience is pleasant, and the cleanliness is always up to the mark, making my dining experience delightful every time. Out of all the Burger King branches I’ve visited, this one truly stands out and keeps me coming back for more!

Every visit to this Burger King location reaffirms my love for their offerings. It’s not just about the consistently delicious flame-grilled burgers, but also the exceptional service I’ve come to expect here. The staff, always wearing a smile, ensure that orders are promptly served and are keen to accommodate any special requests. The ambience is pleasant, and the cleanliness is always up to the mark, making my dining experience delightful every time. Out of all the Burger King branches I’ve visited, this one truly stands out and keeps me coming back for more!😊😊☺️

Seems like throw it all together and that's what you get. Ordered a bacon double cheese xl and got served a whooper instead, I said that's the wrong order mate but was met with rude comment maybe I should just eat what am given. I asked if he was taking the piss as my son was with me and he just walked away. Stay clear of this place go to another 1 with better staff who actually care about their service. We ended up leaving no food no refund absolutely disgusting 😑

It's great if you want something on the run quickly served staff were great

The food was great, there was a problem with the app to get food for rewards so I had to ask to do it at the counter but it all was fine because they did it for me with no issues. The food was made very fast, the members of staff are very lovely. We got offered to take on of the milkshakes with us because they made it by accident and didn’t want it to get bad, which was quite nice to get something extra. They gave us the sauces that we wanted and the food as I mentioned at the beginning was tasty and filling.

Excellent quick hot food. The manager was even going round the tables asking if everyone was enjoying there meal something I have never experienced in a fast food restaurant before.

Loved the cheesy bites and vegan burgars. It was nice to have the vegan 🥓 bacon's. Did not like the ketchup inside but it was good.

Burgers mostly cold. And when I ask for tomato sauce they only give 1 or 2 small packs. Clearly not enough sauce for some people. Always have to ask for more sauce . Poor service

Not good BK has lost it stale buns really bad rude staff sorry to see you go

Fast food is fastfood but, bun fell apart first bite, hard to hear food order being shouted out and servers nails were very dirty, glad they were not cooking. Also a pidgeon came in and no stagf attemotes to usher it out.

Amazing place, staff is very friendly, very quick in service, and food was incredible. Definitely recommend this place.

great staff and fast service, will be coming back.

Very neat and tidy the staff are good at greeting and serving customers. I had vegan Royal meal , excellent tasty and hot meal. Quick and pleasing staff much appreciated 😊luckily I got a guest to accompany me.

Normally a big fan of this burger joint versus the other and being on a tight schedule i convinced the family to give BK a try, massive mistake, massive!! Ordered with little issue at the self service kiosk, payment not a problem, finding a seat not too big an issue, trying to find someone or something to clean the table with resorted in a quick wipe down with a hanky from my bag. Food arrived within a reasonable time, dissapointed to say it was cold, fries and onion rings were fine but burgers and nuggets stone cold, on trying to get our drinks from the self serve machines we were out of luck, 1 machine not working, the other had no ice, no fanta, no diet coke etc etc.. no lids for cups which wasnt that big a deal due to not having anything we wanted to drink! No ketchup, no napkins and very limited service from staff. I will say that the staff on duty seemed to be doing their best with the limited resources they had but appeared as frustrated as their customers.

Food was hot and fresh. Service was quick and efficient. Staff were regularly cleaning tables and clearing mess left by customers. Hot drinks were served at a good temperature. Would recommend for a place to eat when on the go.

First time visit for many years. First time since the introduction of a machine ordering. I could not work it no staff came near us to help finallgot our order taken up at the counter not very friendly staff. . Seating area a shambles not been cleaned for ages. Pigeons walking around the floor picking up dropped food ,

The burger was just warm, was sat there for a while i guess. Restaurant area needs a good clean, and maybe the two little birds won’t have crumbs to eat. Free tomato sauce and mayo but BBQ sauce 25p a pot (pot used loosely, a small pot). Prices are mega now, over £9 for a medium meal. Wow Now the same as they once used to be.

Good BK but disappointing it closes so early! With the amount of late massive trains coming in from all over the country they are definitely missing a trick and we are stuck with the other trash takeaways/fast food around

Google said they opened at 8.30 nope 8.45 still closed

I was in a hurry, it did not take anytime, i have ordered the amazing Crispy chicken sandwich which became my favorite, crunchy and tasty, believe me or not, it is better than chicken royal sandwich, the pepsi machine is working good. So much ice if you want 🤩🤩 and the crisps too was perfect. The prices are very ok, i loved it more than mac this holiday.

Ordered a bacon double burger the bacon was freezing not just cold and when I said this to the manager he told me it’s fine it’s been defrosted. Absolute disgrace silly me but I expected it to be hot if not warm at least. I will never be back at a Burger King again I wouldn’t give a dog this food never mind a human

The burger was good, what you would expect from a Burger King. However, there were pigeons running about the place which was a bit off putting and due to the the front being wide open the place was pretty cold.

I've got the worst cheese burger here I've ever eaten. 😩

Excellent place to eat fast food and drink. Very comfortable facilities. Good Customer Service!!

Food was what I would expect from burger King quick service and the famous double whopper hard to go wrong, just a pity the restaurant is freezing. This style of open plan restaurant in a shopping centre works in America or somewhere hot but not so much in the North east of Scotland.

Went in and ordered off the machine. It does not allow you to take stuff off burgers that you do not like. Food cold. Manager running around like head less chichen.

Staff need replacing. Poor quality service compared to Union Street and Beach Boulevard restaurants

First of all I must remind myself that if a place is empty it is usually for a good reason but nevertheless I didn't listen and went into this Burger King at Aberdeen Bus Station while putting off time for my bus to Ballater. Although I really had plenty time to wait I walked past 2 or 3 other cafe options as they all had a few people in line at each one. So I went in Burger KIng for a Cappuccino and what seemed to be the least offensive - a Burger ! That was until I saw it and more so when I tasted it. It was a grey coloured disc resting on a dry bun and the coffee was in a takeaway cup but as I was sitting in it should have been a proper cup with even a saucer !! Pity the starting rating options on Trip Advisor are 1 to 5 - so I couldn't chose a ZERO. The Asian "Proprietor" wasn't very interested in customer service either.

An experience I'd never hope to have again cant recommend Burger King union square or give them 5 stars I sat uncomfortably at tea time today when I ordered food for my self and partner people in table next feeding pigeons I couldn't enjoy my meal and hygiene wise table didn't feel clean staff not the least interested would have liked to have enjoyed my dinner with out vermin around me felt sick and uncomfortable. If I wanted to wat with the birds I would have eaten out side. Would be a different story if they flew in to cosmos staff where not even trying to remove them from the restraint.

I never visit big burger chains but now they do vegan options i decided to give it a go! I went twice trying 2 different meals during my visit to Aberdeen and happy both times. Service was fast and the staff were friendly. I had the Vegan Royale and the plant based whopper, both very tasty and good value for money

Was quick and efficient. Just got cheese bites. So much better than the Union St store. Actually had 9 pieces this time. Hot and tasty. Though could be slightly cheaper.

First visit here today and never again ! The environment is cold and run down didn’t feel clean at all . Also the staff ask you to write down your own contact details so everyone is sharing the same pen . The food was cold and seemed like been sitting about a while . The Asian man on the till is so rude needs to take a customer service course . Another customer was embarrassed but polite when he had to come up with his raw burger twice . It clearly was raw ! He was sharply told it’s been cooked twice so you won’t be getting another one you will get your money back The way he spoke to the customer was so humiliating and he went out of his way to embarrass him trying to involve other customers. This was so uncomfortable and made for a really uncomfortable experience . Binned most of our food and left .

Apart from the pigeon the food was good

Needs half a star place needs closed. Absolute horrible worst coffee worst burger just needs it's doors closing.

Good burgers but I love their small bites

I wasn't even in bugga king but the place seems nice

It's a Burger King. Does what you expect. Friendly staff and good value for money!

Full disclosure - I don't like burger king, the only reason I visited this one is because it was on the way and probably the quickest fast food in reach. If there was McDonald's right next to it I'd go here 11 times out of 10. Staff at the tills were very unatentive and unpleasant, immediately brought down my mood. The placement of the menu is very awkward, right by the tills where also the sugar packets, ketchup etc are, so you have people looking at the menu, getting packets and trying to order all in this one corner. The sitting areas are well worn out, especially the armchairs. The burgers were just about around the Burger King standard, which is not very high to begin with.

Tables dirty, staff could do with smiling, not one member of staff looked happy or greeted anyone with a smile

Quick service and fresh hot food. Far too much salt on my fries though. Might be an idea to go easy, can't eat them.

Not too bad this time, parked up at Harbour and order was actually correct. Nothing destroys things more than being a item short with three kids with you. Also one of our burgers was rather laden with grease, to the point of soaking the bun.....This seems to happen once in a while.

What can you say, you know what you're going to get and you always get it

Great, server was very moody but food was great as always

Very family friendly staff food was fantastic really enjoyed it keep up the great work only thing wrong is pigeons getting in but that can be sorted brilliant job

Really fast. People are friendly and smiley

Okey and good service, will go there again 😊🍟

Pigeon flying about not very hygienic

Good fast food, fast service as well.

The meal was cold I had a cheese burger saturated with mustard which I didn't ask for and the place was filthy with bins overflowing won't be going back there

I can't fault the quality of the food. Very fresh ingredients. Much better than that other burger place. It may cost a little more but it's definitely worth it.

It's..well..Burger King. Hastily put together food that is hastily eaten..

The burgers are better here than McDonald's ones

Was OK, just a typical burger King but the pigeons running around begging food totally put me off 🤮

While filling in time I went here for a snack. I had a cappuccino coffee and a cheese burger both of which were good. At under £2 it’s fantastic value for the money.

Way to much salt on the chips and pigeons flying in and out and walking around, wasnt impressed

Absolutely rank worst food I have tasted