Burger King in Aberdeen City

Great service and really quick, great bite to eat when your in a rush

Worst Burger king in History!!!! Burger king Aberdeen Union Street. Cold burger , cold un melted cheese, cold bacon , and over all Cold and very untrained & unhelpful Staff and manager. I've eaten at lots of burger king Venus and the fact they give u a cold meal and after complaining they just give you the same meal back and laugh .This is nit exceptable behaviour and I'm on the mission to bring in down. Disgusting beyond belife that 1 customer in the in the bulding paying good money for a cold , heartless Disgusting Meal!!!!! I would recommend to anyone , Go to the McDonald's further down union street at least there you get a hot meal and trained Staff.

We were there on a Saturday night and it was fairly quiet, and I ordered a cheeseburger to tide me over while I was queueing over the road at the music hall. One item that took about 6 or 7 minutes at a "fast" food place. I used the toilet as well, a rather disgusting place but if you have to go. It's really just the same as any other burger king in all honesty, I rarely go unless it's for a quick bite to eat.

Politely friendly atmosphere and always helpful staff

All good, but the survicing is slow.

Took an hour and a half to be delivered from the time of order! Times kept Chang on the app

Food always made up fresh and hot chips

Delivery man was very rude and slammed gate.

food took over an hour and 15 minutes to arrive. freezing cold and had to go find the driver because he was incredibly rude and wanted to argue instead of listening to my instructions on how to get to the building. then he started refusing to give me my food because he wanted to argue about why he couldn't find the building. I never leave reviews good or bad, but furious isn't the word

food was missing items and food was cold as the cold juice was put in with food.

Food was stone cold, onion rings were absolutely solid and they missed part of the order. Not worth the ridiculously prices!

Would have been great but one of the meals was missing its chips.

Food was missing from the order

Visiting from Scotland and there was a very obnoxious lady she worked for some sort of solar lighting place giving the staff absolute hell I thought Texans were nice people too, the man working was a absolute gentleman

Food is as good as any other bk but this restaurant has screwed 3 out of 4 of my last orders

For the refund I have put through the juices out of the Meals were missing and also the requirements for the whopper werent met.

My deliver was late picked up 1 hour before delivered when it was finally delivered it was cold and when I told the driver I didn’t want it he threw a bottle of orange Fanta at me when I was stood with my two children absolutely disgusting service from just eat driver Hafiz M his name was absolutely terrible

There has been burgers and fries delivered but no drinks as per meal, we are very unhappy, as this is a simple order of 2 x exact meal , I have shares in burger king, I expect better from the establishment of burger king,

Added options like lettuce n sauces in the burger but received just buns n the patties

Most certainly not the same as it used to be, will not be bk.

Cold food, missing items and late

cold, missing items, impossible to get in touch with as no one answers phone

It was in the early evening. There were only a few people in the restaurant. The toilets in the ground floor were already closed, there was only the one toilet in the basement for the disabled persons. It was not very clean, the restaurant itself either.

Fast efficient service and freshly prepared food

I asked for no lettuce on my burger, but still got lettuce. be helpful if you read the notes. many thanks

Poor staff over worked and understaffed on a Saturday night. One member visibly upset on the phone . Burger King management need to help out. Either making sure their staff (who were lovely and polite) the support they need. They can't operate online orders with limited numbers. Not a fan of the cheeseburger melt.

Missing drinks. No chilli cheese bites.

Pity I had to clean table ,but people should be able to pick what they want without the offers off other add ons

we did not receive our drinks with our meals

Sadly ordered yet was picked up yet took an hour to deliver with it in his bag, both chips and burger was stone cold and was placed in the bucket, best go into shop if you want it hot.

Missing Dorito fries and no pickles on the children’s burgers

Food was fresh and staff was friendly

No chips no chicken nuggets no double whopper all food that I got cold

Very rude delivery, asked if he can bring the food upstairs and he mentioned that he can not bring it upstairs and i must come downstairs!

Forgot Ben and jerrys ice cream

There was salt on both sets of chips and the beef patties were extremely dry and plant based, extremely disappointed

The night manager, I didn't catch his name- ginger, with a beard and tattoos on his arms, is an amazing person. Last night 27 July, I experienced a medical emergency and passed out in the lobby. The night manager was attentive, patient and helped until paramedics showed up. A very kind man, I just wish I had gotten his name to thank him personally.

Hot food, quick in getting it out

This never arrived although the guy said he delivered it.

Umm I order loaded bacon fries but got no bacon did my driver eat them?

Hazel is a wonderful manager and was a joy to speak to, food was amazing and started my day off right

Went first thing in the morning, the manager was really sweet and was working her hardest to make sure everything was made right and on time

The staff are so friendly in this burger king even took the time to ask if we were enjoying it

Half the order was missing and no way to contact just eat as I checked out as guest and my order number isn’t recognised.

Great store with friendly and efficient staff

Missing items from my meal, cheesy fries had barely any cheese on them and portion was a lot smaller than normal.

Okay but the place looks tired and a bit scruffy. My companion said thevtoilets were disgusting. Not a place you'd want to linger in.

food is absolutely shocking. frozen cold. not packed properly, chips are rock solid. and 2 items from the family menu missing too so clearly didn't look at my order properly. Will never order online again. shame the delivery driver was fab. spoils it with the food !

Shocking late, food was stone cold, it had also clearly been sitting.

The staff and specifically the manger she is very rude no manner, no customer service Waited 40 minutes for my order !! While I’m waiting she talked with one of delivery driver foreign language , with out keep attention to customers in serving area She shouldn’t be working on front serving the customers Her place back in kitchen washing dishes

Great survice and fabulous atmosphere! Massive thanks to a general assistant Liza who managed to tackle the issue fast! Will be pleased to visit again!!!

Amazing customer service and Connor and hazel are amazing towards people.

Delivery driver so rude, I’ve broke my foot and she expects me to walk about Stockethill area (Aberdeen)

brilliant service. very on time and really lovely

Hazel was lovely.. helped me make a mean burger 🍔

Order never even came. Marked delivered but driver was a NO Show

the burger king whopper I ordered was the worst no filling it was poorly made it had no sauce and as I had said filling was missing

The burger was very tasty. But, at best it was look warm. I was tracking the delivery and he was all over the place. It might have been because he had other deliveries, or just got lost. I couldn’t eat the chips, they were really cold. On the plus side and I’ve never done this before, I filled out online about my order and automatically got the reply that I would be reimbursed £6.46. So that was good.

no complaints, your delivery lady was also amazing

Burger was a bit cold but it was really delicious!

Yummy food, decent price. Big thanks to Lavod for being so helpful. A real good samaritan. Helped a disabled individual with the ordering machines too.

The driver has had the order for over 40 minutes i asked the driver when he collected it which he tried to tell me he has had it for 20 minutes and has delivered 3 orders before mine. However it can clearly be seen on the receipt that the order was collected at 21:58.

Delivery and food was great. But there was no receipt attached to the bag. The deliverer could've handed me the wrong order, but luckily not.

asked for no cheese. got cheese, food in the bin.

Quick delivery of food, yummy as always, great friendly staff

Staff was great. It wasn't too busy. The two ladies did well

GREAT DRIVER She is friendly and courteous. Thank you.

Freshly prepared meal. The staff where warm and welcoming

My order was delayed several times and up to 1h after the original time of delivery. The food was cold.

Love coming here with family food make to order and always hot

SUPERB TRACKING MAP. VERY POLITE DELIVERY DRIVER. ON TIME THANK YOU.

forgot a coke and the food was freezing cold

I dont like self service not my favouirte

hot food in with cold juice food is freezing un eatable

Manager is always there to help if needed

FOOD DID NOT COME.. £30 ORDER AND ITS NOT CAME IM FUMING.BURGER KING HAS PUT IT DOWN AS DELIEVERED. I PHONED AND THEY SAID THEY HAD NO DRIVERS I WAITED HOURS FOR UPDATE IT KEPT SAYING WAITING FOR DRIVER. SO £30 BURGER KING HAS TAKEN FROM US HOW DO I GET MONEY BACK

Nice friendly staff, good hot food

Family bundle, kids small chips was missing

It kept saying different times by the time we got our food it was cold! Not happy!

delivery driver was great. Burger king need to look at instructions especially for items you can't customise on the app

need better setup to see amendments when it cant be selected, ordered the doritos chicken fries and added a note with no dry rub on it. unfortunately what we get has dry rub on it

Always I pay for condiments and Never get them

Missing the chicken royal burger

Delivery driver was rude and not welcoming

Cairan is pretty cool, chips are nice Oslo 👍

Worst meal ever . It was freezing . They put a freezing Capri Sun in with my meal in the same bag . Not a though for any one that's paying for this meal . I'm going to be reporting this to the trading standards

Forgot my meal and delivered driver was rude!

Tasteless burger. No condiments at all, cold and comically tiny.

I live further away walking than the delivery time took from when the driver collected it. Didn't think I'd be paying 13 quid for a single cold burger.

Specifically asked for no mayo...full of mayo 😬

did not get my food or anything

Food average, price as expected for BK. It was colder in the resteraunt than it was outside, building had no heating. Doubt I would be back

Just rowdy but meal was delicious

ordered my food which I got. I had the memphis bbq king double meal, there was no bbq sauce in the burger they put mayo on it and was horrible. the chips were also freezing cold. I also tried to order a portion of onion rings but to get them I had to order a burger too which is poor.

Food great ,value for money, had family meal dine in

the delivery time changed at least 4 times

The buzzer is broken and I have nothing delivered to me I want a refund

Fast service with hot food and friendly staff.

Staff were very friendly and fast, surprisingly wasn’t waiting long considering how busy they seemed to be.

I had to warm up my food as all my food was cold