British Oak in Dudley

Great food, service was fine big table of 11 Allt food was spot on!!!

After going here for 30 plus years, I won't be going again. Have always played darts in here, but the board is absolutely shocking and despite numerous requests for a new one, it has not been forthcoming, so we will take our business elsewhere. Glad that can afford to lose 6-8 people on a Monday night when there's very few other people in.

Fantastic newly refurbished. Great atmosphere friendly staff. Well worth a visi

Good friendly atmosphere and respectful efficient staff.

Enjoyed our food today,good value for money,excellent service imo definitely be returning. 👍

Had an amazing time , brilliant entertainment and service with a smile from the lovely girls , we only had side orders of food as we were there for the entertainment mainly but what we did have was amazing will definitely recommend

Chloe was a great bar person, friendly and helpful. Only had drinks.

Visited yesterday for a wonderful meal with my husband and kids, the staff are all friendly, accommodating and very welcoming. food was great and served hot and promptly given how busy it was. we were served by Eliza who was so lovely and made our experience even better. will definitely be returning.

Very friendly welcoming Pub. Very nicely refurbished and excellent value for money. Would recommend.

Excellent service from both Chloe and Ryan and all staff at the oak. Food was delicious and service was fab! See you soon

We came in on a Friday night after long journey. We could bring our Dog into Bar. A warm welcome & good Beers. Wow we ordered food, Huge Steak Pie & the Lasagna one of the nicest and deepest Ive eaten. All hot, tasty and good prices. We came again for drinks only, friendly welcome. Watched the Football an added bonus. Last night in Helmsley we ate here again, Gorgeous Gammon, Chips lovely & Hubby had to have Steak Pie again, 2nd time just as good. Thank you all for being out Temporary Local, well done

A fantastic afternoon of entertainment courtesy of Shaun Walker aka as Shaun Vegas. An absolute bargain at £12 which included a welcome drink with main meal and dessert 😋 Bring it on again soooon 🎤🎶💃

Really lovely place, excellent food, great atmosphere. We booked here for a party of 13 guests to celebrate a milestone birthday. I would have given a 5 star review, but unfortunately, the young man who took our food order entered it incorrectly into his till, I went through it several times with him to make sure it was all correct, as he was not very confident and had added an additional meal when he read it back to me. When the food arrived, there was a meal missing. The server, rather than apologising, was very rude. I would have liked him to have just gone and sorted the missing meal, rather than standing trying to prove a point and explaining that the said meal hadn’t been ordered. It was a shame really, because we couldn’t fault the place, and it’s really sad how the attitude of one member of staff can change the whole experience. While we were left to wait with one meal missing, my husband and I did go and speak with the manager to find out what was going on. She was lovely and she did apologise. We couldn’t enjoy our food while one of our party was sat with no food, understandably. The missing meal was brought out after about 20 minutes. I’d recommend and I would return, but I do hope that this particular member of staff is made aware of how he made us feel, it’s not a good attitude to have when you’re working in hospitality and it did put a dampener on the afternoon for me.

Friendly staff, great reasonable priced food, excellent service 👌

Great night with friends. Good food.

Visited yesterday, food was spot on, service was quick and friendly, will be returning

Have had many enjoyable evenings here snd always met with great service and food that matches. Highly recommend giving this place a try, you will not be disappointed.

We stopped here as a stop over for the night with our motorhome. We were made to feel very welcome. The staff were all super friendly and very polite. The food was delicious. Definitely recommend 👍👌

I booked a table for 13 of us and I couldn't have asked for better service. I didn't get the young girls name who was helping with our table but she is a credit to the restaurant. Food was amazing. We will definitely be going back

Had a great time at the British Oak last night. Food was very good and the selection of beers was excellent. Lisa was very attentive and helpful. We won’t hesitate to back to the Oak very soon.

Food was great service was perfect will defo come back

Lovely team, great food - good value for money! Becoming a regular now ☺️

Great food, great atmosphere and really friendly staff

Food was perfect staff are very friendly and great atmosphere aswell. 1000% will come back to try more of your amazing food, British oak thankyou.

Very pleasant staff very helpful if any problems sorted right way and food is amazing cooked how I wanted it

Good was lovely staff was very helpful wil definitely be returning 😄

Had the burger and a dessert. The food was lovely and our server Ryan was great !

Great service and great food as always!! Lovely atmosphere and friendly staff!

Booked a table to catch up with friends, and we had a great time the new restaurant area is fab and we had great service and fantastic food that's real value for money. Will definitely be coming back soon

Nice place, prompt service, it's good.

Very nice food, reasonably priced and very friendly. Will definitely return!

It's a nice pub, ideal location. Cheap and cheerful style menu. Staff very friendly, experienced that smiled. Food was okay. Not great but okay. 15 quid for a steak.. the steak needed to rest longer prior to going onto the plate..I hate a pool of blood on my plate. Little things.. would make it better.

Steak was chewy and over cooked, not the best quality first one felt like it was frozen and maybe not rump. Service was quick and replacement was good. Staff were very good. Nice chicken burger. Fries good. Nice room and clean.

First visit since the makeover, good value pleasant staff very clean thank you

Had a delicious Sunday lunch with a friend. Food and drink great, very reasonably priced, service was very polite and friendly. I have been there many times before and will definitely go again

The staff were so helpful and atmosphere was great, food was amazing and the service was super quick. Definitely recommend!

Clean, pleasant surroundings. Very helpful staff. Delicious food. Shame there was no roast chicken on Sunday lunch menu. Bellan was our pleasant and helpful server.

Brilliant pub with a great atomsphere! Would definitely recommend. The staff are very helpful beth is super helpful!

Staff was really good food was out of this world will definitely return can not fault the oak will be back this time with all my family

From the telephone call enquiring about our motorhome stopover to the greeting and hospitality offered by the manager and her team was fantastic. We felt the pub was a great pub with pool being played people drinking and meeting/chatting a good experience. We had a drink and two course meal and were extremely pleased with the service and quality of the food and drink. It has made our visit to the Midlands more worthwhile and I have recommended the stopover to other Mohome users. Finally the value for money offered in the steak night added to the enjoyment of our stay. Thanks to the whole team at the British Oak!

Great service and foid at the british oak, popped in for tea and was served by a lovely young lady, very friendly will return

All was lovely.Nice pub love the new look.food great .Fish ,&Chips very yummy thank you for our welcome 🤗

Excellent good and service didn't rush us to leave the table and as we had over ordered we were able to borrow a plate and dish to take the food home which was beautiful. As promised I returned the plate and dish on Monday

All the staff were lovely and helpful.

Excellent and fast service Food all cooked and presented very nicely Lovely atmosphere in the pub All staff very friendly and happy to help

Family Friendly - Park, Events etc. Good food which is reasonably priced. Drinks a little pricey but finding this is the case with most pubs these days :( Overall would recommend!

The revamp has worked wonders for this pub. Beautifully decorated and stylish, with an easy, comfortable atmosphere. Ideal for meeting family and friends or having some peace and quiet by yourself. The new menu has a great selection of food, especially the kebab and chips section :-) Food was fresh and well presented, most importantly...delicious, everyone cleared their plate. We shall definitely be returning. (there is a play area for kids outside too)

Great service,good food for the money would definitely recommend a visit.

We were a regular Sunday lunch for 4 people at the British Oak. Unfortunately the food has deteriorated. Veg was rock hard and stuffing balls so dry. Spoke to the manager waste of time customer service non existence no apology. We will not be using the British Oak again 4 lost customers!

Excellent food , table service very good by... Bellan ... Slightly waiting at bar to order . overall very good will return..

DON'T BOTHER ORDERING FOOD, THE PLACE WAS EMPTY, WE WERE TOLD FOOD WOULD BE HALF AN HOUR, WHICH WOULD HAVE BEEN FINE, BUT AN HOUR AND FIFTEEN MINUTES LATER WE WERE A STILL WAITING, WITH A 5 YEAR OLD!!!!! THOSE IN HALF AN HOUR BEFORE US HAD RECEIVED THEIR COOKED MEALS (NO DOUBT AS THEY WERE A TABLE OF EIGHT, NOT FOUR, SO MORE INCOME, THE SAME WITH THEIR DRINKS 😡 😡 😡) , IT TOOK TWO OF US TO ASK, TO FINALLY RECEIVE IT AN HOUR AND A HALF AFTER ORDERING & PAYING ...... DAMN GOOD JOB WE DID OR WE'D STILL BE WAITING NOW!!! DISGUSTED!!!!! YOU CAN CERTAINLY SEE WHY SOME PLACES ARE GOING TO THE WALL..... MAYBE TRY FIRST COME, FIRST SERVED..... WE LEFT AND WENT TO THE BRIDGE FOR DESSERTS AND MORE DRINKS..... GREAT SERVICE...... GUESS WHERE WE WON'T BE GOING EVER AGAIN, WE'LL BE SPENDING OUR MONEY ELSEWHERE AND DOING THE SAME WITH OUR RECOMMENDATIONS!!! 😡 😡 😡 😡

We regularly use the British Oak as we have friends that live nearby but are unlikely to return after today's experience. We booked a table in advance for 12.45 and arrived early. The ladies went through to the table while the gentlemen waited 15 minutes to be served with drinks. We ordered food, all going for steak. I ordered medium rare. We were told that there was a delay of around 30 minutes but were happy to accept that. Our food arrived well over an hour later and my steak was literally cremated. No-one however came to ask us if we were happy with the meal. There was one member of staff on the bar, one serving food and, I assume, one in the kitchen. This is clearly not enough and people were seen to leave after waiting to be served.

Came to British Oak for Sunday roast. Everything was lovely. The only thing was some of my roasts wasn't cooked enough but overall if was lovely. Laura was lovely and very welcoming and friendly. She was very helpful. The staff behind the bar was very welcoming. Would recommend the pub this pub to friends and family. The portion you got was big enough. It was very filling.

Great meal only improvements need is please use real mash not packet

Lovely Sunday lunch . Laura was pleasant and attentive . Will come here again .

Laura was very helpful when I couldnt decide on what to eat. Tentative staff from start to finish

Previously left a review before but our experience tonight has made me want to leave another with Laura who made us feel so welcome. Such a happy soul she is. I do believe she was our server last time too. The meals tonight were nice and hot. Decent sized portions. Good value for money and good atmosphere! Been here a few times and is actually becoming our regular. Not a bad word to say. Would recommend !

Exact same menu as the Swan in Kingswinford (same brewery) yet the meal portion size is MUCH smaller yet around 10% more expensive!!! I felt short changed and disappointed considering the price. Won’t be rushing back and will stick with the Swan as far better value.

Good all round , staff are brilliant, service good , entertainment good

Had a meal and drinks here with friends, all good. I will go here again.

Really enjoyed the food and staff were lovely

Our party of 13 all had the roast and everyone was happy with it. My daughter is vegan and the chef went out of his way to help her by cooking vegetables without butter and a meat substitute. Thanks for a great family get together! We returned yesterday for a family meal, first time since the refurb. Overall very similar to the way it was before. The food is very good value and there's a decent selection of typical pub food on offer. The seating is flexible and works well for our family gatherings, so we will be going again!

Lovely afternoon in beer garden. Great service and food. Separate gluten free menu, and gluten free beer available.

We have always used the British Oak for family meals and other get togethers over the years but I hadn't been for quite a while. I booked in for Sunday lunch time with a friend and wow what an amazing difference. Its so lovely to see that it has been refreshed inside. It looks fab! Our meal was superb. My friend had never been before but she is going back with her family. A great overall dining and socialising experience with great prices.

Decent food - pub is spotlessly clean and tidy.

Had a fantastic evening. Booked for 27 of our friends and family. The food was lovely and the staff were great.

Lovely staff and the pub has been done out beautifully 😍

The food took well over 30 mins to arrive there was no chips only french fries available. I had the fish and chips the fish was overcooked. I didnt complain because i was very hungry.

Food and service the best I’ve every had

We attended the Halloween children's party and really really enjoyed. Great effort made with decorations and making every child feel welcome and valued!! We've really noticed vast improvement since change of management

We ordered the Vegetable Thai-style Curry and added the chicken and prawns to the meal. Flavourful, spicy, the heat is exactly what you’d expect of this dish. So enjoyable we returned two days later and ordered the same meal. Kids menu available, hot and cold drinks. Food comes out hot every time, staff are friendly, accepts blue light card.

My first time and tried a ‘small’ lunch meal. It was absolutely delicious and the staff are very friendly & accommodating. Will be back!

Very friendly only been there once not that kleenex on the food

Beautiful pub. Food was amazing and really tasty. The staff were attentive but not bothersome. Drinks were well price. We were a group of 12 and food came out in a good time but not rushed. Will definitely come back.

Would have liked a mid afternoon snack but not served after 3pm. Only 6 people in there. Clearly not looking for business

Great food, great service. Would definitely visit again. Shoutout to Laura for her great customer service. :)

Service is good, food not bad for price. Pub looks great. We will be coming back to try more of the menu.

Very friendly pub,didn't eat there so couldn't comment on that but staff work very hard to make you feel welcome, played bingo but didn't win, better luck next time

Lovely food , definitely improved since the refurb, would come back again to eat for sure. Yorkshire puddings were a little crispy and not a lot of content but were still yummy all the same.

I have been going here to eat with family all my life there food never failes to amaze me very filling and you get what you pay for I highly recommend this place

Lovely family pub, there was an event going on for the children and families and still the staff were going above and beyond

Been here a fair few times as we like to get all of our family together. Last few times we have been served by Laura, service is always brilliant. Meals brought out all together and food is lovely. Always accommodate all of us which is usually between 16-20 .

Beautiful place to vist, been today bank holiday Monday busy pub with well managed staff, we ordered food and times were as stated,came out on time, cooked to perfection, well mannered waitress, could not fault anything, will definitely vist again, if you haven't been I highly recommend going, you won't be disappointed.

We had an awful time. We waited for ages for the food, and when it did come, it was cold. They brought the starters out at the same time as the mains. Our waitress was rude and just dropped our plates on the table. Overall, a really bad experience. The mangers did apologize and offered us a free drink or dessert but unfortunately that did little to compensate for the rudeness of the staff member.

Bank holiday fun day, was good to staff having a laugh with the kids on the football dart board. Will most definitely be back!

Quick pleasant service great food

Lovely atmosphere with great service, thankyou for a lovely evening

Came across the in by chance but what a little gem!! If this was my local then I’d be delighted, beer cold, food hot and great service, especially by Laura! 👍🍺

Good food and good service, lovely beer garden!

Service excellent Sunday dinner average. Not much taste

Very nice food, chips were great. Service was very good too, attentive but not intrusive.We saw the landlady/manager showing people around discussing a future event, she was professional, polite and accommodating. Unfortunately the family group on the next table were swearing a lot (F word mostly) which I dont expect in the lounge/restaurant area of a pub. This was particularly awkward as we were with my 83 year old mother who has very good hearing! This would make me cautious about recommending the pub to friends and family.

Pub has been nicely done out, staff are friendly, menu has good choices I had the lasagne but wasn't much taste , think the drinks are dear ( pop is over £3 per glass) but its to everyone's choice ..

Good pub service was amazing thanks too Beth & Laura!

The young lady behind the bar was very polite and helpful and the staff who brought our meals out was also very good they made sure we had everything we needed and was also very polite .The meal was fabulous will be visiting again very soon .

lovely staff, food is well presented. nice pub atmosphere. will be recommending to friends

I must say, having gone to this pub for the first time in years earlier, i was surprised with how beautiful this pub really is. We were welcomed ever so nicely by all the lovely stuff and guided to our designated table, once we had settled a waitress called Eliza came over and took our orders and i have to add in how polite and friendly she was! Once our food had arrived it came out nice and fresh and was absolutely delicious! I would definitely recommend to anyone and everyone. Thank you very much Eliza and thank you to the team at the British oak

Recently refurbished,good staff,lovely food,be prepared to wait when busy.

We come here often as a party of four. The food is excellent and generous portions. The restaurant area is clean and comfortable. We did have an issue recently with the 30%discount voucher, which we were using for our party of four, but as we were paying separately, the voucher was initially refused for the order for the second couple. However, on querying this, it was then accepted. Just a blip, and all sorted quickly. We love this pub and will be back.

Good local pub, friendly staff and decent food & booze at affordable prices.

Fantastic place for food and a drink! Great service and management (: