Based on 339 opinions finded in 2 websites
Based on 339 opinions finded in 2 websites
Nº 2541 in 3097 in Leeds
Opinions
Great place, good coffee, good atmosphere!
Ewan Brown . 2024-10-19
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Good service with the hustle and bustle of the city. Seating is great upstairs and service was pretty quick 😁 come here often
Rashad Khan . 2024-10-15
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This was my first time stepping into the Black Sheep Coffee shop in Leeds. Ordering from the kiosk was quick and easy. Plenty of spaces to sit and get absorbed in work whilst enjoying a cuppa. Ordered their autumn selection 'Pumpkin spiced Matcha Latte' and my partner ordered a Caramel Cappuccino. Loved the creamy texture of the Matcha Latte. Enjoyed every sip of it.
Aditi Dam . 2024-10-06
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Went here yesterday evening, with my friend.. we had an ice macha latte and hot chocolate... Not great but good.. deserves a try.. ambience is good.. like the vibe.. good place for evening hang out with friends.
Roshan Radhakrishnan . 2024-10-05
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Baristas are super knowledgeable, making every cup perfect.
Anns James . 2024-09-27
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Great selection of hot drinks, smoothies and coffees
Ad Kh . 2024-09-27
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Baristas are super knowledgeable, making every cup perfect.
Muhsina. K. E . 2024-09-26
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Baristas are super knowledgeable, making every cup perfect.
Amannn . 2024-09-26
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Consistently high-quality coffee and warm atmosphere, perfect for unwinding.
Yasir . 2024-09-26
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Fantastic place with excellent service! The coffee is always great, and the staff makes it even better. Highly recommend to anyone in the area.
ɪʜsᴀɴᴜʟ ʜᴀǫᴜ ᴘʜ . 2024-09-25
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The vibe here is amazing, with excellent service and delicious food options like the cinnamon rolls
Muhammed Faris . 2024-09-25
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Although the coffee is good I just don't rate the shop itself that much. The self ordering screens are either slow or don't work, I can never get on the Wi-Fi on any of my devices and have to use Natwest's (sorry Natwest) and it's more personal taste but they always seem to be playing odd music (Copa Cabana at 8 in the morning?!) and the marketing is a bit try hard. Not my favourite. But the coffee IS good and the staff have always been lovely.
Elliot Speight . 2024-09-25
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Absolutely love the jalapeño popper sandwich, and the coffee is top-notch. Will definitely be back.
Jibin Saji . 2024-09-25
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The coffee is incredible, and the staff is always so welcoming and kind. Definitely my new go-to spot for coffee and a snack
Mohammad shan Shanu . 2024-09-25
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Just had a coffee, waiting for a train.
Stephen Green . 2024-09-01
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The café place is large, spacious, and beautiful. The coffee is special, concentrated, and delicious. It has all kinds, and also the mango and strawberry smoothie is very delicious. There are also types of cakes. The service is fast, the atmosphere is nice, and the prices are reasonable.
M A . 2024-08-28
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Poor attitudes, badly made coffee. It’s what you specialise in, how is it bad? No thanks.
Mark Wardale . 2024-08-27
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I came there to do some work honestly I liked the drink but i didn’t like my sandwich at all the taste was off but overall nice place for doing work!!
nana Manqarah . 2024-08-22
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The place is so hot and there is no ventilation all the window are designed to be closed and there is ac inside but it always off, you can’t tolerate to stay 2 min inside even if the weather outside cold. The table and chairs are most of the time dirty and you have to clean it by yourself and i have noticed the staff only came few times to clean up and that is in most of brand cafes in UK like costa, nero and starbucks, the staff usually doesn’t care about cleaning the furniture deeply they just take the dishes and spray the table with wipes and all sorted out 😅. Blacksheep also does not have chair for children which strange in UK as almost every cafe provide it. The food and service of the food are excellent and the variety of the menus is satisfying.
Muna Albasman . 2024-08-19
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I got a strawberry and banana smoothie and sat outside with it, will say the smoothie was nice but expensive for the size. I went downstairs to the toilets and they were really badly kept. An awful smell and just generally unclean like they were really cleaned, it's really not a nice thing to see in a coffee shop that is seemly nice inside.
Lily Robinson . 2024-07-24
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First time visiting. Great coffee and food, service was amazing and the atmosphere was welcoming. Staff were very helpful and the location is ideal (only a 2 minute walk from the train station). Definitely warrants another visit in the near future.
Haider G . 2024-07-23
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I had a very pleasant experience at this black sheep coffee branch. I was greeted by Tanisha. She was polite and professional and I couldn’t have had a more pleasant experience . Will be back again!
Aaliyah Duffield . 2024-07-23
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Popped into this lovely little coffee shop in Leeds staff really nice and friendly especially Zia can’t do enough for you, made me a great cup of decaf coffee and boiling hot.cant ask for more, the carrot cake was a 9 out of 10. Defiantly pop in here when back in Leeds.
Martin Small . 2024-07-23
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Lovely tasting drinks, quick service but all you see are people on their laptops. What happened to the art of conversation. Just turn the WiFi off.
Ryan Ward . 2024-07-16
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Its nice coffee and drinks but they don’t take cash so I won’t be returning
Tony Gledhill . 2024-07-16
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Worst meal I've ever had. I've actually stopped eating just to leave this review. I spent £20 which is a lot of money to spend on a freaking bagel and the pathetic food that turned up. I ordered a cream cheese and smoked salmon bagel toasted, a waffle with cream, peanut butter Nutella and strawberries. What I got was a small amount of cooked mushed up salmon in the center of a bagel and about one teaspoons worth of cream cheese. The waffle ingredients all turned up in tiny little tubs and the cream was spilled everywhere. The pineapple iced tea I paid 6 freaking pounds for was nothing more than water with some honey poured in the bottom of the cup and made me gag. Avoid this place at all costs. Uber won't give me my money back and I will be telling everyone what a rip off this awful food was. I paid high prices for substandard food and I am absolutely livid about it. It didn't taste good and the bagel was basically empty and plain which is the thing I'm most angry about. This was at the Leeds briggste store incase anyone cares.
Emma Dey . 2024-07-10
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I really like chocolate banana waffle, it is my favorite food in black sheep coffee. I come here everyday/every morning. The staff team I met such as Rifhat, Tanisha, Lara and Tao all leave a very good impression for me. They are friendly, efficient, patient and helpful, really nice staff Team😊
Lettie Wang . 2024-07-05
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I've been a regular at Black Sheep Coffee Shop, but I've noticed that the quality of the coffee varies depending on the barista. Sometimes it's excellent, but other times it's disappointing. I've also noticed they don't consistently make simple latte art. Another downside is that the coffee isn't always warm enough. With the prices of their coffees, Black Sheep needs to ensure consistency and might benefit from hiring more experienced baristas!!
AMIN NSJ . 2024-06-19
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Hi coffee lovers , this is barista magician for making matcha How are you all? I am bae Melody a famous TikToker, I live in Leeds . Let me tell you a story : I had an exceptional experience at Black Sheep Leeds, and Laura deserves special recognition for making it truly memorable. Her attentiveness, warmth, and professionalism were outstanding. From the moment I walked in, she made me feel welcome and ensured every detail of my visit was perfect. Laura’s knowledge and passion for her work shone through, making her recommendations spot-on and enhancing my overall experience. It's rare to encounter someone so dedicated and personable. Thank you, Laura, for your impeccable service. I look forward to returning soon! Sincerely, Bae
Bae Omran . 2024-06-15
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Nice team and kind service. But WiFi the network seems cannot be connected. Hope this can be solved. Strongly recommend hot pistachio latte!
Kathy C. . 2024-06-11
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Very average and very expensive for what it is.
Somewhere Sunday . 2024-05-24
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It was really good and excellent customer service
Aimee Maclean . 2024-05-18
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Previously left this review on the wrong branch of Black Sheep Coffee. Whoops. Reposting it here: I have visited Black Sheep twice, now. The first time, I ordered a "Black Hoof" which is a Latte with Coconut Oil and Cinnamon. I was pleasantly surprised to find it was a smooth coffee without a hint of bitterness (something that's not always easy to find!). I tried a regular Latte today to see if the coffee is really that good or if the Cinnamon simply masked the bitterness but, once again, it was perfect. They make a very enjoyable coffee and I look forward to returning again soon.
David Johannes . 2024-05-09
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Great coffee and good spot for work/study but it's a shame that WiFi doesn't work anymore 😔
Angelika Cierpka . 2024-05-08
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Good filter coffee i tried both types of coffee beans all of them are good for me , also the strawberry chocolate waffle was amaazzzzinnnng very delicious
Abdulallah ali . 2024-05-08
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Avoid unless you like sitting in an office environment. Everyone on their laptops, no room for real customers, I don't know how they make enough money to exist as most have finished their drinks ages ago and just sit there tapping away. How about a 15 min time-limit per device.
John Larmour . 2024-05-06
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I know that this is a chain, but I think that this is my first visit to a Blacksheep coffee shop. Not sure what I think about the screen ordering but seemed efficient although we had a very long wait to actually get our drinks. Drinks came in takeaway cups and were impossibly hot-had to take it with us or I would have missed my train. Cakes and pastries did look tasty. We sat in a quiet area to one side-seems to be popular with people on laptops. Plenty of seating available including high stools and seating upstairs. Decor was interesting; should have had a better look at it all. Clean and tidy but not at the top of coffee shops to revisit.
Anne Marie Stagg . 2024-05-05
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Nice to go to when I don't want the stress of human interaction. Too expensive for what you get.
Chris Howard . 2024-04-29
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As with other branches I've visited the ordering process is efficient and the coffee pleasantly strong but what let's things down is that 95% of the tables are taken by people with laptops that finished their drinks hours ago so the atmosphere is just weird if you do manage to get a table. Bizarrely they only seem to do takeaway cups even if you're sitting in. On my last visit two chaps just wandered in with food from the shwarma and jackets truck parked nearby, they didn't even buy drinks. While I was there quite a few potential customers walked I and then left due to the lack of seats, they really need to get on top of this. I'll stick to the Briggate one.
Michael . 2024-04-27
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Called into your coffee shop used the touch screen to order my drink I was there for about 5mins trying to place my order but to no avail. Got display in screen but not very user friendly. Wile I was there several mins that seemed about 20mins the two lady’s behind the counter didn’t acknowledge me and continued chatting to each other so ended up waking out and going 20yds access the precinct to Starbucks where I got served in about 1min need to sort customer out if struggling specially ppl of a older age may struggle using the slick computer screen.. sat looking over at your store drinking lovely latte with a lovely taste. Probably lost a new customer in me.
melvyn Hylton (Mel) . 2024-04-24
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this place .. I will not go again. the music is so strong and loud. I feel extremely anxious with the noise and type of music. I asked them to bring it down and they said it is told to us. it is not the barista issue. it is the company mistake which is worse. why interested in this much noise. really horrible culture around noise. horrible.
Shahla G . 2024-04-18
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Staff didn't speak to us, bit of a chilly atmosphere, none of that usual Northern friendliness. Drinks mediocre, hot chocolate tasted like hot milk and arrived lukewarm, and cost us 4 quid. Wouldn't come here again, waste of money, and time.
Sophia C . 2024-04-17
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Excellent customer service from a lady called Cherry service with a smile
Mr Khan. . 2024-04-11
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Nice Caffe, good for working with your laptop, friendly people.
Tobi P . 2024-04-11
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Really cool space for a brew, dropped a star as it took quite a while for our order. There is self service screens, just go to the counter they're not very user friendly! Coffee was really good,, space was comfortable
Eli Stanf . 2024-03-29
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I'm a brand fan, but must have hit on a bad day at this store. Laggy and confusing self service terminal, disinterested service with lack of engagement about coffee choice, food not served at same time and waffle seemed old or undercooked. A real shame and will try again, but likely not in this branch.
David Oxendale . 2024-03-08
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Looks really good inside, touch screen to place your order. Friendly staff. Music playing in the back ground, nice a quiet. Setting upstairs and when you walk in. Toilets ate down stairs.think disable toilet are in the back.
Darren Day . 2024-03-03
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Always lovely service, rarely very long queues
Eli ju . 2024-03-03
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Just been in an hour ago. My soya cappuccino almost had dairy put in and there were five members of staff bored behind the counter after I Ieft the toilets. This is a coffee shop not a nightclub. EDIT - Standard response of not reading the review
Millie H . 2024-02-26
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Alex, the esteemed barista at Black Sheep, transcends the realm of ordinary service to embody genuine kindness and excellence. Across the United Kingdom and Europe, his reputation as a paragon of warmth and professionalism precedes him. This report highlights Alex's unparalleled dedication to his craft, elevating the café experience for patrons far beyond expectations. Alex's Character and Demeanor Alex's demeanor is a beacon of positivity, radiating warmth and authenticity in every interaction. His genuine smile and attentive nature create an atmosphere of comfort and familiarity, transforming routine coffee orders into memorable experiences. His sincerity extends beyond the counter, resonating with customers long after they leave the café. Exemplary Customer Service: At Black Sheep, Alex goes above and beyond the call of duty, consistently exceeding expectations with his exceptional service. Whether it's remembering a regular's favorite drink or taking the time to engage in genuine conversation, Alex prioritizes the well-being and satisfaction of every customer. His ability to forge meaningful connections transcends language barriers, making him a beloved figure not only in the UK but also throughout Europe. Passion for the Craft Alex's passion for coffee is palpable in every cup he prepares. With meticulous attention to detail, he crafts beverages that are not only visually appealing but also bursting with flavor. His extensive knowledge of coffee culture enhances the experience for enthusiasts and novices alike, as he shares insights and recommendations with genuine enthusiasm. Employee of the Month Worthy In recognition of his unwavering commitment and exceptional service, Alex is undoubtedly deserving of the Employee of the Month accolade. His dedication to his job, coupled with his innate ability to brighten the days of those around him, sets him apart as a true asset to Black Sheep and the broader hospitality industry. In a world where exceptional service is increasingly rare, Alex stands out as a shining example of what it means to be a consummate professional and a genuinely kind human being. His contributions to Black Sheep extend far beyond the confines of the café, leaving an indelible mark on the hearts of all who have the pleasure of crossing his path. As we celebrate Alex's exemplary service, let us be reminded of the profound impact that kindness and authenticity can have in shaping extraordinary customer experiences.
Abdullah Alomran . 2024-02-24
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Great coffee. Comfy seats. Good location. Haven't tried food
Helen Buss . 2024-02-18
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Took 15 minutes to get two drinks and it wasn’t even busy. Been here a few times before and it’s always the slowest
Cushla sutherland . 2024-02-15
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Very nice coffee made by the best baristas especially mr latif
Raza Ahmed . 2024-02-07
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The best coffee in leeds, especially the two working yesterday who were very hospitable and accommodated our requests. Very highly recommended
123 456 . 2024-02-07
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Huge thanks to George and Adam at Leeds Bond Street, they are always so kind and helpful and they make the best coffee! Credit to the company!
Kitt Cat . 2024-02-06
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Finally a shop where the waffles have enough nutella to fill your entire mouth, this is how waffles should be. Personally I would have preferred the waffle just a bit crispier, but it definitely did not taste uncooked unlike other places in the city... Coffee was not bad.
Spyros Zoupas . 2024-02-04
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Pistachio Latte was burnt and I don't even think they added any pistachio. All I could taste was burnt beans. Threw it in a bin. Not going again
Mark Charlton . 2024-02-03
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Great atmosphere, staff were really helpful, and my coffee came out great, thank you!
Ezaan Hussain . 2024-02-02
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Very nice food amazing I will be returning
Qasim Mahmood . 2024-01-26
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Great coffee great staff mashAllah Highly recommend
Usman Clash . 2024-01-26
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We stopped going there after we learnt that this company supports unfair trading morals. Nough said.
M H . 2024-01-25
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The staff priorisited to served two customers who were behind me. Then gave me a plastic cup when I chose the ceramic option
Sean . 2024-01-17
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Absolutely gorgeous waffles, and a great selection of other food. The service was great and they were really attentive to our children.
Sacha Wilkinson . 2024-01-13
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Great coffee shop great work environment. Iv been using black sheep for the last year or so. It’s my go to spot to work catch a meeting and grab a coffee. Staff are great, coffees fantastic and the Nutella waffles are to die for.
Mitchell Renshaw . 2024-01-13
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First time visited this coffee shop. Ordered Hot Matcha Latte and Hot Pistachio Latte ☕️ 🧇 along with Norwegian Waffle
Winny Novalina . 2024-01-10
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Great atmosphere, amazing coffee and the staff were so lovely! I also highly recommend the oat cardamom coffee lattè.
Jilu Jossy . 2024-01-01
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It's a very welcoming cafe. The food is nice but the drink prices are shocking.
Orlye Toukam . 2023-12-30
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I have been coming to black sheep ever since it opened and it’s a shame that the one on Bond Street standards have dropped. The last few times that I have ordered coffee I am shocked at the way it’s presented.
Faz M . 2023-12-21
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Great staff, lots of space to do work and very central location
Jennifer Struthers . 2023-12-21
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Had a coffee break ,sadly only able to pay per card no cash ,on a rainy day not to impressed had better ,so only average
Franz Farber . 2023-12-12
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Dirty toilets. Cold downstairs.
Emma Joy . 2023-12-08
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Facilities are quite cold. Filter coffee not very good and rather lukewarm.
Stefan . 2023-11-29
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Worst coffee Shop ever!!! Coffee was very poor. They did give us a free hot chocolate as this had been made by mistake but we didn’t drink it, it tasted like slightly flavoured water. Tune melt had absolutely no cheese in it and the cheese and tomato toastie had no tomato. The toastie was only toasted on one side. We complained to staff but they basically said that’s how the sandwiches come. I’d never visit one of these coffee shops again.
Richard Reed . 2023-11-26
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Only one thing on toasties menu page suitable for vegans
Shaun B . 2023-11-17
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Hot chocolate and iced coffee were both short of their main ingredient and therefore pretty bland and not as good as they should be and quite pricey too
mcleodalimc . 2023-11-12
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Nice ambient and coffee although a bit pricy compared with other chains. One more thing, this place needs an additional toilet, one is not enough for the volume of customers.
Andres LeBon . 2023-11-10
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Avoid. Dirty shop, awful coffee (review for Briggate “shop.” The coffee wasn’t hot and tasted like dishwater. Given the state of the service area I’m surprised they can even continue trading. Photo to follow (zoom into the sink area)
Mike1980yorkuk . 2023-11-04
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It's a good chain coffee place. Although my macha was not really mixed.
Linda Kremere . 2023-10-30
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New coffee shop for us. Guys serving were very helpful. Several options of beans and they kindly let us try some of them. Ended up buying a bag of beans from them! Can't comment on food as we didn't have anything.
J W . 2023-10-27
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Called here for coffee. Was Luke warm, if that. If I’d had more time I would have sent them back and got a refund. I’d avoid this place. Zero customer service - order and pay on a very slow app, be prepared to punch in your details or press it 100 times to register your choice. Even less customer service when you go to collect your order, no thank you etc very very poor. Try Moose Coffee further down, fab menu, gorgeous coffee and excellent customer service !
sharontD7380ZQ . 2023-10-26
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Zero improvement since opening…lukewarm coffee, dirty tables, poor staff…terrible wi fi Not recommended…the coffee is burnt, high caffeine content and little flavour- basically a Costa Coffee for dumb hipsters.
Ged R . 2023-10-26
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Used to come here all the time because the coffee was always awesome. Came today and it was disappointing to say the least. Quality has defo gone down hill. Lack of attention to detail and poor quality. Wifi didn't work, nor did the plug sockets. Toilets are unhygienic and super gross.
chloe wilson . 2023-10-25
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I went there to have a coffee and work, after i ordered, they informed me that the WIFI is not working which I informed them i am unable to work without WIFI and I want to cancel my order, they straight away refund me and kindly apologized and they even offered me the coffee for free, i did respect them and how they dealt with me especially a staff named Jo, a big credit to him and to his great customer service.
Sleman Shwaish . 2023-10-12
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It's good but like a lot of coffee shops it's a bit expensive for what it is. But nice once in a while.
Tom Wilson . 2023-10-09
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The place is so ćhic and upbeat. I enjoyed my coffee.
Samara Johnson . 2023-09-30
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Ordering system laggy and impersonal feels like ordering at McDonald's but worse Ordered mocha and cortado, both so strong we poured them away... Below average if not actively bad experience
Civitas Education . 2023-09-24
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what a cosy place Deffo coming next lovely experience❤️
Fareed Baig . 2023-09-15
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nice place to come, grab coffee and chat with friends on an evening since its open later, also good place to get work done:)
Shannon McDonald . 2023-08-30
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Went to the bathroom, there wasn't any toilet roll. Told the young lady staff member, she said "yeah, sorry about that "... not "OK, I'll get it changed for you"... just a vacant look. So I left, poo still in chamber looking for a bathroom. Seems students aren't keen on providing a basic level of service
Christian Tate . 2023-08-14
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Unfortunately the latte coffee ☕ didn't test good I had stomach after my friend older americano not test good either unfortunately also not cheap I expect more but not! The cake was nice tbh
atom you . 2023-08-07
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The main thing, coffee, was very good. Service, atmosphere and no cash payment option downsides...
Jan Piskacek . 2023-08-07
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Came with my young daughter and her friend ordered on the app but apps aren’t very clear so got the wrong drink. So their system apparently down waited ages for refund to be then told oh your togther (me and my daughters young friend) so do you mind using your refund on her drink!! Wow flabbergasted but I said no actually I be I mind but whatever and walked away. Disgusted as this were forced upon me they did not know my financial circumstance which by doing this caused me issues. An hour late the what seemed to be manager said she had refunded me to my card. LIES. Very unprofessional and run by kids with no life experience.avoid
Beverley b . 2023-08-06
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Really soulless place with disinterested staff. You don't even speak to them to order and instead use (bad) McDonald's style order points.
Nick P . 2023-08-05
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Fantastic small coffee chain with two branches in Leeds centre. This one is round the back of the main Park Row Nat West. Nice interior and like the opportunity to order on one of the three digital kiosk screens, which makes it more efficient for staff and customers alike. Love the fact that you can get a standard, medium or large Flat White, as many coffee shops do one size only. Ordered two medium Flat Whites, as Pastel de Nata and a mini doughnut. Busy on a rainy Sunday afternoon. Sadly all the seats upstairs were taken. Thankfully we managed to get a proper table downstairs. Friendly staff who checked how we liked our order. Great café. This could easily become a favourite when I'm in Leeds. Will definitely be back.
Graham Martin . 2023-07-29
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Great coffee, quick service and lovely smiling staff. Order machines seem to not be working all the time the only downside....
Saif Tanvir . 2023-07-28
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unfortunate 1 star review. my friend and I both ordered different flavours of iced tea(lychee and pineapple). both orders tasted the same (not like the feuit specified) and they both tasted like watery honey. I wouldn't recommend the ice tea from here. I think the recipe for this drink needs improvement. other than this the vibe is nice and the barristas are great👍
Leah Jennings . 2023-07-26
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Fantastic coffee! Nice selection of cakes, sampled the mini donut which was not too naughty but delicious 🙂
Julie Martin . 2023-07-24
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Amazing place with amazing coffee. I must get one cuppa coffee on my way to the train station. Fab staff, friendly service, great location, epic decor. I also love the upper floor - it is such an ideal place to take a break, spend time with yourself or friends. Ordering is simple and easy with the screen at the entrance - that is one thing I love about Black sheep.
Sheryl Yu . 2023-07-18
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Was going to have a coffee then changed my mind when I saw they made fruit shakes
Philip Morin . 2023-07-04
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Me and my girlfriend tried ordering through their touchscreen machines, soon as it came to pay it said the order had been rejected by the till. Girlfriend then tried again the same thing happened. We confronted the guy at the till, he didn’t elaborate any further and told us we’d receive our money back within 7 days. It’s been longer than 7 days now and they still took the money out of our accounts (£24) DONT GO
Elliot B . 2023-07-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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123 Opinions
Ordered late night, missing items in my order and THE NAAN WAS NOT FULLY COOKED! The dough inside the naan was raw and inedible. When called up to complain they refused to admit it wasn’t cooked, said they would send more food and whilst left to wait whilst they spoke amongst themselves we heard them SWEARING at us in Punjabi (which ofcourse we understood as Pakistanis) and then continued to say they can’t send food. Absolutely awful customer service and awful food. Will never order from there again and would not recommend!
575 Opinions
Can dine in or takeaway... i think they do delivery too.. food amazing!