Black Rooster Peri Peri - Ayr in South Ayrshire

Absolutely dreadful service, waited 40mins for food and when it came it was f***ing freezing. Half cooked chips, mozzarella sticks barely defrosted. Youd think with the 40 mins they took to prepare it the food would be spot on, top quality even. But naw, still got my order wrong giving me the wrong spice. Chicken in the panini was extremely stale it was like chewing cardboard. Had a few bad experiences with this restaurant but oh my this was the worst yet. They offered me freebies due to the wait, but the freebies they claimed they would give me turned out to be the 2 half frozen mozzarella sticks mentioned previously. Dont think ive ever waited this long for food before in any food place and i definitely wont be back. Absolute joke, dont waste your time people

Freshly prepared food with great staff would recommend to be honest I wasn't expecting it to be so good as fast food rarely is but was really impressed will be back

Absolutely lovely chicken, sides were amazing. Will be back 100%. If you are in the area I would highly recommend.

Terrible, past 2 times including today I have been I go for a take away I order it online and take it away, got home both times items out the order missing, phone up staff are no help at all, burger bun was rotten, Curley fries that we did get were burnt, would advice anyone not to go , there is a pets at home 5 minutes down the road better food in there

Let’s start by saying that I love peri peri chicken and I’m a great fan of another franchise. When I heard that this restaurant was opening I was excited as we lack anything like it in Ayrshire. That sadly is where the excitement ended. We decided to visit for dinner and were greated by a waitress with a smile and a good attitude. The restaurant has a mixture of booths and normal table and chairs. We where presented with menus and asked to order at the counter. The lady who took our order couldn’t muster a smile and kept interrupting only able to ask questions rather than listening to a request. Nevertheless, our order was placed and our drinks prepared. Note, it’s Pepsi on tap so no Coca Cola and no Irn Bru (a staple in Scotland). Nearly 30 minutes later our food was delivered: 2 orders of sweetcorn, 1 spicy rice, 1 chicken breast l, mango and lime, 1 double burger, extra hot and a portion of peri peri sweet potato fries. Let’s pick it apart: Corn. Hot on the outside, cold in the middle, maybe from frozen? Spicy rice: large portion in a tub but could do with some spice and some cutlery to eat. Mango and Lime Chicken: Urghhhh, despite liking this flavour combination from another Peri Peri restaurant when the offered it, that was revolting, tasted like cheesy feet. Burger: Actually quite good, decent portion and decent flavour. Sweet Potato Peri Peri fries. Probably tasted ok when they were cooked, hard to tell as they arrived cremated. Presentation: food arrives on paper or wrapped in paper rather than on plates. Cheap flimsy plastic cutlery (aren’t we supposed to be using biodegradable materials for this? Sadly, a disappointment, we won’t be back anytime soon.