Big Bamboo Asian Deli with a Twist in Hartlepool

Came here for lunch, took a seat. There were a couple of other tables in, about 3 other pairs. Waitress took a while to come and take our drink order. While she was taking our order my friend said he wasn’t sure yet what he wanted and the waitress emphasised that she was taking our drink order, not our food. That was odd to say the least. Drinks took a while, took about 10 minutes for us to have our food order taken. A couple left while we were waiting for our food because nobody took their order. Food came and wasn’t great, rice was dry. Menus also need indicators of vegan, vegetarian and gluten free food as it’s unclear in places and most other cafes/restaurants have this. Staff was polite, overall ok experience. Will go back again and hopefully the experience improves.

Popped in for another business lunch meeting and once again not disappointed in the food. If you think it looks good on the photo wait till you taste it, excellent quality, friendly staff and good value. Five stars , first class etc

Had the Stir Fry, absolutely unbelievable. Wish I knew about this place sooner! Such a different menu to other places! Lovely staff too

Didn’t even know of Big Bamboo’s existence until a colleague mentioned it for lunch, oh my what have I been missing out on? Great menu choices, superb service from friendly staff & really flavoursome food served hot & great value for money, what a great meal (didn’t eat tea that night so had some explaining to do at home 😱). Thank you for a great visit!

What a fab place this is. The breakfast we ordered was all freshly cooked and tasted great. There was so much to choose from on the menu and all sounded different from your normal choices. I really want to try the jian bing pancake or betrayed bagel....the staff are super friendly and helpful. Can't wait to go back.

Hadn't been anywhere recently due to Covid restrictions but decided to venture out and order a take-away to collect.Great Covid measures in place whilst waiting for our order, ready at the time ordered too. Have to say the Burger is amazing plus the Thai Crispy Chicken superb, well done Helen and Andy for your amazing menu, best take-away in Hartlepool. Looking forward to the day we can sit in and enjoy this amazing food.

Amazing food for lunch and breakfast. Not a lot of seating inside so recommend you book a table. Portion sizes are huge and reasonably priced.

The seating area was packed and not one person with a mask or observing distancing.I waited for 20 minutes to get served, I wanted a simple salad box.I watched one pair of tongs being used for fish, meat, salad and cheese as a guy prepared salads for table service.As the only pair of tongs they had was being used the female who was serving me put gel on her hands and then used her bare hands to put the salad into the box and proceeded to toss the lettuce about!I was shocked and wanted to walk out but the place was packed and I didn't want to embarrass myself, so I paid over £6 for a salad that I threw in the bin. Never again will I go back! They need plastic gloves, masks and a pair of tongs/spoons for each food item at least.

Visited for lunch today, ordered the chicken satay skewers with noodles instead of fries and Cajun chicken burger with chunky chips. Absolutely beautiful! Everything was perfect from the service to the food. Will definitely be visiting again, made the most of the help out to eat out offer but would pay full price any day of the week it was lovely!

absolutely gorgeous food, so tasty and filling. cant wait to go back and sample some more of the menu!

This place provides great freshly cooked Asian food to take away, very different to your standard take away/ sandwich shop. Hot and cold dishes are available

Called in a number of times and have always been pleased with the service and quality of food. Staff are friendly and knowledgable of their menu regarding dietary content etc. But most importantly the food is always freshly prepared, authentic and delicious!

I love South East Asian food, so I was excited to randomly stumble across this place. Interesting menu with a mix of dishes and salads from Thai, Vietnam and some Korean and Chinese. Not the usual dishes you get from a typical Chinese takeaway.I went for the Jungle Noodle salad with satay chicken, which was fresh tasting and nicely spicy. Will definitely be back to gorge myself on the daily specials

Called as a last thought and got 2 breakfast buns , service friendly and buns were great value for money and extremely tasty 😋

Total breath of fresh air, The Big Bamboo is the only authentic Asian Deli in the north east. We have sampled various dishes on the menu and have utilised their home dining service on quite a few occassions and have always been amazed at the quality and quantity of the food. Keep up the good work!! Love it!

Great food, not your normal asian takeaway. Freshly cooked food. Really enjoyed their steamed buns. Highly recommended.

First time here today following a recommendation. Mr Andy ( owner ) was friendly and gave me a taste of several dishes. My dish Sichuan chicken and rice was superb. A must for lovers of Thai food.