Bertie's Café in Swansea

My partner and his family visited in November. We were made to feel very welcome. Great ales on tap. We were lucky enough for them to let us eat a takeaway in there as the restaurant we planned to go to had double booked which was very kind of them. We had a great night and was so privileged to hear Hermione the bar manager sing in a cappella an Irish folk tune. Wow we couldn't hear a pin drop when she sang. It literally took my breath away. Definitely recommend this place and we will definitely revisit .

Called in for a coffee, but had to have a cake too as they all looked fab… and it was.

I have waited several weeks before writing this. I rarely post negative reviews, particularly not for small independent venues. But the price of 2 pieces of cheese on toast costing £10.95 is still irritating me. I didn’t look at the bill until sitting back down and my bank account flashed up the amount. I went back to the counter and asked if this was correct. Then to add insult to injury, we had nearly finished our coffees and my wife went to the counter to check where the cheese on toast was. No apology from the staff, and they said it was waiting in the kitchen as they couldn’t remember what table ordered it. You would expect sour dough bread or some, artisan crafted speciality bread and a fine local Welsh mature cheddar for this price. What we received was big standard supermarket sliced brown bread and a meagre layer of big standard supermarket cheese, that barely covered the cardboard toast. It was now barely tepid and ranks as the worst and most expensive cheese on toast we have ever had. Our cake was good but I overpriced, and the coffee was OK, but no where near as good as numerous other coffee shops in Swansea. Positives are: venue is nice and clean, staff friendly but somewhat dopey. It’s a shame they demolished my old school Ty-Coch. I am sure the catering ladies would have done a better job

Exceptional food, lovely atmosphere, fantastic service, and amazing coffee. We had the full breakfast and waffles. A real surprise find, and we'll be back.

Love the cakes, though, 4 months after moving shop they have yet to update online sources with their new telephone number.