Bento Restaurant in Sutton

Ordered at 7.45pm , food arrived 9.15pm after An hour and a half wait . Only when I called and asked where our food was that we got any updates . One dish was missing from the order . Disappointed overall.

We had an extremely disappointing experience ordering from Bento this evening. We ordered 2 katsu curries, 1 chicken satay, 2 chicken gyoza, and Thai prawn crackers, and almost every item had serious issues: • The chicken in the katsu curries was hard and not tender. • The chicken satay was missing its essential satay sauce. • The gyoza were cold and dry. • The prawn crackers were overcooked and had a terrible smell. To make matters worse, when I called to inquire about the missing satay sauce, I was assured it would be sent immediately. Despite living just 5 minutes away, it never arrived, even after two calls and repeated promises. The combination of poor food quality and unprofessional service completely ruined our evening. We will definitely not be ordering from here again and cannot recommend this restaurant to others.

All the waiters are very nice and enthusiastic The food is very satisfying. The fried rice noodles are delicious.

Fantastic overall. The customer service was very attentive and the food was even better than that. Came here with my family and had a great time, I would come here again.

I dare to said Bento was the best Chinese Restaurant in Wallington not just food was fantastic neither the service was impeccable especially Winnie, Cherry and Joey. It's was my first time but surely won't be the last time I dine in Bento.

I go here at least once a month. Great service and good selection of food

The noodles with gravy is our favourite. Happy with the portions as well .thank you keep up with good work guys

Ordered a prawn pad Thai from here (off of Uber eats) and it was so far from being a pad Thai! It tasted like the whole thing had been drowned in sweet chilli sauce 😓 way too saucy and quite spicy! Not for me unfortunately 💔

Didn’t have to wait as long as stated which was really nice, the food was delicious and fresh highkit recommend can’t fault

Food was really good, everything was clean and staff were friendly. Good service the whole time. Highly recommend.

The portions of the wok gas are sufficient, and the fried rice, fried udon, and vegetarian spring rolls are all delicious. They can match the standard of normal restaurants in Hong Kong, no worse than Croydon! The environment is comfortable, the waiters from Hong Kong are friendly, and the chef is Malaysian Chinese. We ordered the Thai dishes. They taste authentic and delicious. Not pricey by UK standard. Recommended!

I ordered a meal with chips and paid extra, but no chips were included. Disappointing as now it will be a mission to sort out with Just Eat.

Will I return? Absolutely! The food was absolutely delicious, with each bite bursting with flavor. The presentation of each dish was truly exceptional.The staffs were very friendly, attentive, and made us feel welcome.

First time visiting, food was really tasty, hot and fresh. Olivia and Cherry were very friendly and attentive. We will be returning.

Great food and atmosphere was served by Olivia and Sheri, they were both so lovely. Will definitely be going back!

Just when you think you've found the best; this place comes along and blows you away!! The food is simply perfection. We will be visiting the restaurant soon! Honestly, I'm blown away with the food from this place 😋

Spent £59 on a take away , special chow mein was missing , telephoned twice when it arrived 40 minutes later , stone cold obviously been left on the side . Not impressed!!

Food was very tasty + very good and quick service, would come again

**Restaurant Review** We recently dined at this fantastic Asian restaurant, and it was an incredible experience from start to finish. The food was simply amazing! We started with a variety of dim sum, both fried and steamed, and each piece was packed with flavor. The chicken satay was another highlight—crispy on the outside, tender on the inside, and incredibly tasty. One standout was their homemade chili oil, which truly deserves five stars—spicy, aromatic, and the perfect addition to any dish. The staff were exceptionally attentive and went above and beyond to ensure we had a great time. When our son accidentally spilled his drink, they quickly replaced it with no questions asked and even brought him a fresh one. Every dish we ordered was served hot and bursting with flavor, making the meal memorable. We’re already looking forward to our next visit. Highly recommended!

I dine here regularly, the service is excellent and the food is great! The staff is very friendly, especially the waitresses. The wait for food is always short despite constantly having ample amount of customers, and the prices are quite reasonable as well! I seldom do but when I ordered takeaway once, it arrived in no time and the food was still piping hot! Will continue dining here regularly!

Really lovely food. Only 1 thing prevents my giving 5 stars for quality: a - presumably unavailable - vegetarian item was substituted with a non-veggie item, including a food to which 1 of us is allergic. Sadly that had to go straight in the bin.

Ordered 2 pork fried rice and Singapore rice noodles for takeaway and mid eating I had to give this review. Would probably consider it a hidden gem. Had never been before and wanted to get food immediately on my way home and completely surprised by how good it tasted and large portion size!

Great food place! Lovely service, food is amazing some of the best food in the area.

What a wonderful little gem this Chinese local restaurant is. The restaurant is lovely with cosy decoration. I and my family often go there for lunch and dinner. It is always a real treat and very well priced. They serve lovely Chinese dim sum and a great variety of Chinese tratition selections. Outstanding service leading by Winnie and the mouth-watering Chinese cuisine by chef deserve my high recommendation to people around.

First may I say how friendly and polite everyone in this restaurant is, every time I set foot here I'm greeted with smiles and the atmosphere is lovely, on busier days it is bubbly and people clearly enjoy there time here, and on quiet days it is calm and peaceful and still friendly and a great place. The food is always fresh and absolutely delicious, it smells amazing, tastes amazing and looks amazing. What more could you want?! I've tried a fair few items here and I have loved everything I've tried!! 10/10 from me would recommend :)

Atmosphere was lovely and very calm. Services is fabulous. All food came on time and very fresh and hot. We order jasmine green tea. One of the ladies come and refill your cup all the time. We never have to ask for refill she always make sure out pit is full with hot water. We order veg.pineapple fried rice. It was divine. Strongly recommend for everyone who wants to get good testy food, claiming atmosphere and fabulous service.

It provides a wide range of food in Chinese, Japanese and Thai style. The food is delicious and like the taste I used to have in Hong Kong. I can't imagine I can find such a good Eastern cuisine in Wallington area. The environment is nice and clean with relaxing music. The waitresses are polite and professional. I highly recommend it to everyone who wants to try Eastern style food.

Very authentic southeastern food! The service attitude is attentive, polite and thoughtful! Highly recommended: Fried beef river, Japanese udon/ramen! The green curry chicken is top notch👍🏻 and the curry fish noodle! ! ! WOW! Very good place to eat Asian cuisine! The udon, ramen, curry etc full of spectacular flavors. DEFINITELY RECOMMEND👍👍👍👍

Really great food and excellent service from waitress Cherry. Food was delicious and would definitely recommend

Nice place for a meal. Service is good too.

Lovely restaurant, food is very tasty. The staff are extremely attentive. Definitely worth a visit, I will be returning ☺️

Unfortunately just a combination of Sugar and MSG. The "fillet steak" just ordinary beef roast treated with sodium bicarbonate. Most of The box content is rice. Apart from above no complaints. GAYOZA was ok

I have a nut allergy and there was clearly cross contamination as I had a terrible reaction to a meal that should not have contained nuts. I do not mess around with health and safety. As bad as my reactions are, thankfully they're not fatal. If they are not careful, they could end up with a manslaughter case on their hands!

Really nice food order quite a lot from here. Would recommend

First time here for lunch the food was delicately &beautifully prepared. Service was phenomenal

The food was good especially the fried noodle and fried rice.

Fantastic food, well priced, wonderful staff

The attitude of the waiters is very good, the portions of fried noodles and fried rice are sufficient, and the taste is very suitable for Hong Kong people. There are also dim sum and ramen to choose from. If you don’t go to Café de Coral in the UK, you can try it at Kento.

Staff were wonderful and attentive. Food was amazing.

The lamb was very over cooked and dry and ordered prawns but was given oranges instead apart from that the bento wasn’t too bad

Tasty food, as always. Arrived well packaged and hot. Excellent customer service tonight. The lady that took my call went above and beyond to help me. Thank you.

very fatty, Duck was dry and not very nice

Had booked a table today based on the reviews we read but having seen this rating…

Good food, great for Hongkongers gathering :) Kids feel very comfortable being here.

Bento’s Restaurant is the best restaurant in Wallington has good staff members and they know how to deal with customers properly. The food in the restaurant is amazing especially the Katsu Curry with Egg Fried Rice. Good hygiene, you all should visit the restaurant!

Pineapple Friend Rice 🍚 Seafood Udon 🍜 Curry Fish 🐟 Ball 🥳🥳🥳 Good Food with Great Taste and Wonderful Service. Free 🍊 Orange 😋

Really delicious, great portion size and speedy delivery..

Had a really nice meal with my family at Bento in Wallington. Lovely Katsu curry and the prawns were great. Excellent, attentive, friendly service as well.

Hi, Olivia and Lilly are fantastic, very good service, and food was delicious ..highly recommend it. Anna

Generally my experiences with Bento have been very good, except for the last 2 times. Last time, one item from the order was missing and one had been substituted without asking. This time, once the order arrived, one curry had leaked over the bags so they were sopping wet and almost impossible to carry inside. I also had to then clean sauce from my floors. It transpired the lid had not been properly put on in the first place. There were also peanuts loose all over the bag and one portion of chips was inedible as the carton was wet through and the food ruined. Given that I live just a few minutes walk from the restaurant that is a lot of damage to the food. A real disappointment this time.

Went here with my mum for lunch and it was delightful! Our food came out very speedily and it was all delicious. Definitely recommend!

Good food and service of hospitality

The food here is great, the service is top-notch

Very happy with the order, will be coming back again

Held a small Birthday evening here in May 24. The food was excellent and service good. Good variety of Asian food. We gave the staff our surprise birthday cake, for our birthday person, who then brought it out singing happy birthday. Good evening all round.

Definitely recommend going the food are great and services are also very nice 10/10

Really happy with my order. Quality ingredients, flavoursome, decent size portion and not too greasy for a takeaway. Looking forward to trying other dishes on the menu. 🙂

Food arrived quickly and was still hot. Good flavours and generous portions. Will definable ordering from here again!!

Very good service, staffs helpful and cheerful. Food is excellent. We will continue to come regularly.

Visited on 23rd April with some family for my wife's birthday. Restaurant was nicely presented and clean, staff were welcoming and very attentive and the food was great. We will definitely be returning now we've found this gem.

Excellent food. Perfect portions. We ordered bento, curry fish balls, curry pork chop, egg fried rice and wonton noodle. And of coz, the famous Chow Mein. (The prawns are so big and yummy). I wish I had ordered less so I could try the ice milk tea. Will certainly come again.

Went there for tea with my family, service was amazing lovely staff who truly care about your experience. Amazing food and a great atmosphere 5/5 stars would recommend

I would give 6 if I could!! Winnie is great fun

Amazing pineapple fried rice, the curry fish balls tasted as Hong Kong style.

3rd or 4th time of lunching here, and the benoni box combos are always really delicious. Can thoroughly recommend!

The staff were so kind and lovely. The food was so nice too. Lots of vegetarian options- reccomend the Tofu Pad Thai.

Service was great and the very kind people serving us it was a awesome experience when it came to the food. I definitely recommend d this place :)

Heyyy , Had the opportunity to visit a wonderful restaurant, tasted very tasty chicken 🍗 Teriyaki udon ,hope I say write ✍️ service was great 😊 5- stars thank you for everyone I will come back soon:)

Literally best food Chineese I’ve ever had. Ordered over the phone and delivery was fast. Food quality was incredible and taste so amazing! Highly recommended! :D

The food is very nice! Staff are polite and the environment is spacious. The curry fish ball is delicious and it taste exactly the same as in Hong Kong! Highly recommended!

The noodles tasted of burnt oil and had a burnt smell , other food delish

Recommended shrimp toast, Xingzhou fried rice

I have never reviewed on Google but THIS IS A MUST VISIT! The best experience. Staff were extremely friendly and very polite. They attended to the kids with so much joy. Food was delicious and very tasty, simply the best! Great start to a long weekend!!!

We came on Friday, The food was very tasty and staffs were friendly.. Very Good Service... We definitely are coming back .😋😁😉😘✌️👍🥂🥂🍾🍷🍷

Very good service, must try for Chinese people!

We ordered premium bento boxes and Sui mai. Everything was perfectly cooked and the flavour was balancing. I'll definitely visit this place again.

We have been going to Bento almost every Saturday for the past 3 years. The service is exceptional and the food is very good.

Love this place. Staff is amazing. Food is delightful . And it looks good ;) absolute YES, for me.

Great meal, great atmosphere, really attentive to service.

first time ordering and was pleasantly surprised! good sized tasty portions and nice as and hot, will definitely be returning

they're very rude, they don't know speak English, the food take so long....

Really nice food with nice staff. Good prices too .

The interior is absolutely beautiful & the service was great. The food portions were a bit smaller than average but tasty nonetheless. Would highly recommend

Popped in with a friend on a Thursday evening and had a lovely meal. The food was amazing and so was the service. I loved the cozy feel of the restaurant and will definitely come back soon.

Brilliant food and very friendly staffs, will definitely return another time

The customer service was absolutely amazing.

First time in this restaurant for a birthday celebration and it did not disappoint. The food and service are both A star.

The service was very good .food delicious and quick. The lady who served us Cherry,was very friendly and helpful.made our anniversary meal special😀

Comfortable and clean environment, food is delicious and healthy. Staff are very nice. We went yesterday and Winnie has made a good serve.

Tasty starters and friendly staff. We had a great experience dining and hospitable service by Cherry.

Really great food and lovely staff.

Good food and service, Pad Thai was delicious but just a bit too much sauce. Ramen was not bad at all. Complementary snacks and fruits were great.

Great service, friendly staff and good oriental ambiance. Menu has a good selection of Chinese, Thai and Japanese dishes with meat, veg and seafood options. Our food was tasty, good quality and value for money. We were served promptly after we ordered and there is good choice of drinks too. Good place to go for young families too..

Tasty food, very polite staff highly recommend! Will be back again soon

Had a fantastic lunch here. Szechuan chicken, egg fried rice on one plate plenty for one £8.95. Fantastic value. Food was hot and full of flavour, absolutely delicious. Service was pleasant and fast, very friendly.

Friendly welcoming staff. Reasonably priced, good tasting food.

Me and my dad came here for lunch, the food was amazing and the staff were friendly and helpful. Food was quick but got a fresh still. Amazing and will definitely come back!

Come regularly once or twice a week for lunch. The service is excellent the food arrives quickly and always hot and of good quality. Attentive and polite staff would heartily recommend

Very impressed with this unique place in Wallington. Food was delicious and reasonably priced, and staff were friendly. We had duck pancakes, crispy fried beef, tofu vegetables, salt and pepper monkfish and egg fried rice - all perfect.

I eat here once a week and the service and food have remained great from the first day. Staff are welcoming and friendly and the food is always cooked to perfection. Cannot recommend highly enough! Give them a try!