BELLA PiZZA in Chesterfield

So I ordered cheesy fries yet when I checked to see what I got, I got normal. Also when i stated that we would get halal meat you put on peperonni you Also didn't tell us what was on the pizza just mixed meat. When I called about this the line was bad and got taken off call twice and then the third time I didn't get listened to properly

Well what can I say Bella pizza we have been going to you for a long time for food and after today I will not be going back. We ordered cheese burger on its own no salad no chips and you put salad on and with chips so we ended up with 2 lots of chips The chips was disgusting it was like you got them from next doors chipy the day before and warmed them up on top of the cooker dry and hard There not like your normal chips you do ? We ordered breaded garlic mushrooms and got mushrooms cooked in garlic. And as for the garlic cheese pizza it was so dry and hard iv never had anything like it. I'm so disappointed all the food we ordered all went in the bin that was a waste of 20 pounds.

Seems to be going downhill, burnt pizza, soggy chips and kebabs swimming in grease. Real shame as used to be amazing.

Haven’t been there but the pizza makes me not want to live if I can’t have it

Order from here regularly. My partner loves the pizzas I love the burger & chips.

Terrible customer service. Will never go there again . The man serving was VERY rude disgusting 🫣 plus when I returned home my order was totally wrong unbleavable

Ordered online tonight, mixed calzone, which their menu states pepperoni, ham, onions, mushroom & green peppers, the order came & it had chicken, ground beef & other stuff in that I didn’t order & can’t eat, especially ground beef & it smelt funny. Rang Bella Pizza & they were rude & tried to pull the “I don’t understand you” card.

Best pizza I ever had. Best service friendly staff

Very nice top quality food! Staff very nice and service was on point! Definitely recommend

Very friendly very helpful fast service

Best place for take away would recommend to anyone

Twice now i ordered a kebab and they put no salad or sauce on my kebab when i pacifically said sauce and salad not happy

Absolutely rubbish service! Rude staff/kids don’t bother with this hole

Hour and a half later, called to ask status of order, rude staff and told ‘your order is on the list’ second time we’ve been let down. Such a shame. Will not order again.

Two fish and one portion of chips plenty for us

When order over £20 no free garlic bread and cheese this is the second time now i will not be ordering from these no more why put offers on if your not going to keep to them

This is our local pizza place, never had a bad meal, we even order from here for our children’s birthday parties to take the stress out of feeding loads of children. Reasonably priced, friendly staff, always quick and reliable delivery service too

Ignore the reviews moaning about ‘cash only’ - you can order in the shop with a QR code in minutes. Best tandoori chicken kebab I have ever eaten, and I’ve eaten (many) across the country / outside the UK. Naan is fresh as is the chicken / salad. Everytime I come back to chesterfield this is my go to takeaway 👌🏻 ⭐️⭐️⭐️⭐️⭐️

just spent £47 at bella. got home, no free 12inch garlic bread! (spend more than £25 to get free 12inch garlic bread). I ring bella, and because we got a 7inch pizza meal deal that includes a garlic bread apparently we done qualify for the free 12inch one. apparently the one that comes with the meal deal is free but that isn't stated on menu. also! take the pizza meal money off our total and we have still spent enough for a free garlic. service has gone down so much over the past couple of years. i used to recommend to everyone but not anymore.

Spot on food never had any problems, Combination kebab and chips amazing.

Food is good but things missing off order twice now when we have had them ring and had to drive there myself to pick up couldn't say how long then second time said it's on the way still waiting 30 minutes later finished eating by the time it came very poor service

Just ordered for 1st time after a friend recommended, food was lovely, fresh and hot. The chicken tikka kebab was amazing!

The Google maps listing stating they take card payments is wrong - it's cash only. It's a shame as their food is pretty good but it's their business and their choice. On the other hand if you visit you get such comedy gold like when you ask for a chicken kebab you're told "No, can't do that.... We can sell you one though". Sides splitting from that hilarious one. In fairness it's good to see them giving people like this an opportunity to get a job, live independently and overcome their difficulties. Help in the community is still going strong I see.

The order was taken by somebody who didn’t understand English , however he repeated the order which was correct . We got delivered the wrong size pizza and half the order was missing . When we telephoned them they denied all knowledge oc the mistake . Absolutely piss poor service !! And told us if we wanted the rest of the order we would have to collect it ?!?!?

Best pizza ever and they look after there regulars

Amazing food and didn't wait long at all. 10 out of 10. Hot and tasty food with great customer service. My favourite takeaway of chesterfield. The best. Could not recommend enough.

Unfortunately I’ve had to leave 1 star rating as zero isn’t an option!!! I took a break from eating here as they messed up a few orders last year…. Thought I would give them a try again since the refurb but guess what? Worse! I’d asked for a 10” pizza with a 8” garlic and cheese bread with chips and cheese, they gave me x2 8” garlic breads and the chips and cheese. This time I phoned up and explained the issue. They initially said “ohhh I don't know how you’ve ended up with x2 garlic breads, I definitely wrote a 10” pizza if you can come back and we will get you your pizza ready”. I headed back to pick the pizza up and was greeted by the owner demanding an extra £5 off of me! I told him I wasn’t giving him anything as it’s their mistake and I’ve had to travel back, he kept going on saying I owe £5 so I told him he owes me fuel money for having to return to collect the right order(whilst I’m doing this half the order at home is going cold) the C**T of an owner just speaks over you in an aggressive manner when you tell him some home truths. Conclusion is that I went home without the pizza, to cold tiny garlic breads with soggy chips and cheese. Never ever again

Literally had done meat in a tray and then spent majority of the night on the toilet. Not good.

Been going here for years and never had any problems!

Waited 2 hours for food, phones switched off couldn’t contact anyone, some of the order missing, pizza wasn’t cooked properly it was all rushed Garbage 👎

2 hour wait , still no food , phones off the hook, children’s treat … taken our money as card only !!!!?!?

Used Bella for years & it’s been great. Made an order for collection,l following the refurb, order was missing 2 drinks & a topping on the chips. Rang back to let them know for feedback, didn’t get an apology, just a ‘ok thank you bye’

The food is fantastic, BUT not sure what's happened to the customer service. A 2h15m wait for delivery, no one answering the phone and Foodhub couldn't reach them. Decided couldn't wait any longer and went to the shop to fetch it, food was bagged up on the side, no apology just gave me £2 from the till for the delivery. To top it off get home and the order was wrong 10" instead of 12" pizzas

Don't order from here!!! Waiting 2 hours and still no food! Go to someone were they actualy care Not even answering there phone.

It's nice food if u can ever get them to come! Going on 2 hours and your lucky if u get it! Go somewere else guys

Absolute disgusting customer service! Waited an hour and 20 minute for a 15 minute collection to be told that not all of the food was there, after they've made it! No apology, no offer of a refund, food was cold as half of it had been sat for ages, and any time someone tried to complain about the wait or poor customer service the big guy at the front started giving them abuse. Disgusting behaviour and will never use again

Absolutely shocking, ordered at 5.05pm for pick up after waiting half an hour they didn’t even start our order and when we complained they said, so we are busy, then realised they hadn’t even started our order after waiting another half hour they still hadn’t started, to then after waiting another 15 minutes to say they hadn’t got some of our order, the worse part was then not caring and a shocking attitude.

Love their pizzas and chips. We tend to get an order every week and it is always delicious. Nice staff too!

Been a returning customer over the years and not once had a bad meal. Ali and Mustafa, both polite and professional, but also have good laughs 👌 will continue to use for years to come

Have ordered from here several times and ordered tonight which took over 2 hours with no notification and engaged when we tried to ring. Food not as good as usual and some cold

Disgusting service Needed paying by card so I did and asked them if I’d done it the right way and totally got ignored, upon asking again they got very aggressive and I left as I did not trust the food afterwards. Disgusting ppl and disgusting service. 100% trust this review and don’t EVER order from them

2 burgers £18 there must have been £18 worth of salt I’ve never had such a salty dish

Love the pizza from here and they do 2 for 1 nights. Highly recommend

We’ve both just enjoyed a tandoori chicken kebab and it was absolutely delicious! Bella Pizza is our place to go to for takeaway food. I would describe the bread as a large Nan bread and the ten pieces of tandoori chicken were moist and tender. The accompanying salad is also tasty. They were busy this evening so it took just over an hour to be delivered, but the wait was worth it.

Very disappointed ,food came eventually after over an hour n half wait.burger had no salad or cheese but other burger did.chips were cold ,won't bother ordering again

Good value for money; we always get the deal with two pizzas, two lots of chips and a garlic bread. Enough for two people to have a little left over for the next day if it’s not eaten all at once.

Superb value. Excellent food, take away is spotless clean

Ordered bella pizza at 7pm a few week ago, it did not arrive so we ordered from somewhere else then bella pizza turns up at 10pm with our order we sent them back and asked for a refund, they said we will sort your refund out and we are still waiting for a refund and it’s been 4+ weeks £30 down the drain!

Ordered kebab and pizza amazing Highly recommended

was my favourite place to order from but unfortunately ive had food poisoning twice in the past couple of months i believe from the pizza so cannot recommend

Best fast food place on planet earth they have kind staff that are polite and when ever we want something they do it quickly Absolutely Love it

I ordered the pizza meal deal 2 the pizzas and garlic bread was overcooked and burnt so it was not nice to eat and the chips was overcooked and was like eating a salted crisp awful and will not be ordering again £19 and not one thing was edible and definitely would not recommend

Ordered takeout at 630 received at 740 missing 2x chips and 1x chips and cheese, rang straight back and they said it was on the way? It is now 840 not received anything and now they are not answering the phone? Just not good enough. I won’t be ordering anything from there again.

Food is fantastic pizzas are always done how they should be its my favourite place for a pizza unlike papa johns they make it all fresh not from frozen pizza bases at terribly high prices for low quality food

We haven’t ordered from here in a while. The prices have gone up and the portions are smaller. For the kebabs, you now only get half a nann bread and much less chicken!!

The absolute best around the area! People are super friendly and often remember your order. Tried pizzas, kebabs, burgers, meat and chips, have not once been disappointed so keep on coming back. Definitely recommend!

Love the pizzas from here. The chips are some of my favourites. It's a takeaway, so can't really comment on the "atmosphere" But a couple of lads came in one day, while I was waiting for my order, and they discussed between themselves the vitues of the biggest big daddy burger and that was pure entertainment in itself, so 5 stars for cracking customers.

Order from these alot and the service tonight from the staff at the shop was appauling. Rang to say they had sent wrong kebab and staff argued and did not give too hoots. Customer service zero. Why would you have mint yoghurt with chicken kebab. It comes with doner kebab. Goodbye from me i will take my money else where

Ali and his team are fantastic. They are always friendly no matter how busy they are.

Delivery time on website stated 45 minutes. 1and a half hours later I rang to ask where my order was to be told it was on the way. A further 30 minutes later I had to ring again to be told it's on the way (I live 10 minutes from the takeaway). The order finally arrived 2 hours later. Absolute joke and will not be ordering again.

Fantastic very friendly staff x great menu choice and reasonable priced x will definitely be ordering again 😀 xx

Usually really nice but they have changed something on there tandoori chicken an it's to spicy now.

Nearly two hours before food has been delivered and all they had to say was it's busy! Not even an apology! Shame because I enjoy there food!

Never had a bad meal... pleasant and clean

Don't see the point of a pizza place that doesn't exept card payments. You was happy enough to accept through covid to keep you out of bankruptcy. I'll spend my money else were thanks

i eat from here regularly the chicken skewers are cooked on a griddle no grease or fat it’s so good. healthy 2! comes on a flat bread and with salad and dressing if your choice. my son has the pizza and cheesy chips wrap! food is delicious and the staff are lovely!

Awful service from Bella Pizza this evening. 2 and half hours later and still no sign of food or a refund. Wouldn’t recommend.

Always the best pizza. Never disappointed 😁😁

Very nice pizza thanks very much.

Terrible owners of the restaurant. Never again will I order from here. Rude staff . They were saying they had delivered my food when in fact they didn’t! And making me out to be lying!

We order food for delivery arrived after 1hr 40 mins wrong order received. Telephoned to complain no one answering phone. Never order again from there. Order at your own expense

Nice food polite staff and fairly priced highly recommended worth a visit even if its not to your taste but I can't fault it try it and find out first time I have been there in a long while very surprised and very clean went when closing and the give everything a good clean was impressive

Ordered 2 kebabs with salad and sauce with a portion of chips and garlic mushrooms. Took 50 mins to come so as it was a Saturday night was fine. Then opened and order was wrong. Called them again to explain and they said would send straight away. Well 50 mins later it turns up but in the mean time I called to chase up to be told they cannot do anything about it. The rest of the meal was cold by this time. Warmed it up and luckily it tasted good but customer service was shocking. Wouldn't recommend based on customer service.

Fancied fish and chips but they had no fish only 9 o'clock so rather disappointed. Their fish is very good when they have it.

Have ordered from here numerous times and always been happy but tonight I had to ring after 90 minutes to check where the order was to be told it had just gone in the oven. It finally delivered 1 hour 40 minutes after being ordered. The delivery driver was very apologetic even though it wasn't his fault and to top it all off the pizzas were soggy. Very disappointed!

ABSOLUTELY DISGUSTING !!!! Called for the first time yesterday. Never have I had a pizza so nasty. The base was not a pizza base, but just thick soggy bread with sparse, old tasting bit of cheese with a few slices of pepperoni, with no garlic sausage & salami, as the menu promised. It was absolutely inedible. Managed one small piece, the rest was broken up & put on the bird table, & so far, even they haven’t bothered with it. Honestly, Bella, if the rubbish I bought is the the best you can offer, you’d probably be better off shutting up shop. I, for sure, will definitely never be calling again order chicken popcorn and raw lime it was put in fryer and then put out so rude of staff

Food is good but after ordering today 18/10/21 the Turkish guy who delivered it was very rude,slammed on door n not so much as a hello or goodbye just a dirty look and pizza boxes not handled right out of bag,I order from here every week but never again for his sake

Always friendly staff The owner Ali always welcoming And no order is ever a problem Amazing Food *****

When you order a meal deal and they forget the chips and you call them and they say can’t guarantee when will get them even tho your not that far away and it’s not your fault. They arrive 40 minutes later when everything is the cold. Great customer service 😡

May be the best pizza place in the area. Absolutely amazing food 👌

Best pizza ive ever ate, the stuffed crust is amazing

Great taste and very friendly staff. You see that they bake with heart. It is my favorite place in the area!!!

After many times of ordering from Bella pizza, I think tonight will be the last. Although the food on the whole is decent, every single time we place an order something comes wrong. I personally worked in my family’s pizza takeaway for 10 years so appreciate that human error happens and you can allow for that but when it’s every single order you place then it starts to just become a joke really. Called tonight to say that this has happened again and all I got was a “sorry it won’t happen again”, no offer of money back or sending the correct items out at all. It’s a shame as my partner and his family know the owner well and have been going for years but it’s not what you need after spending over £20 to just eat 2 items from the order. Really disappointed.

Just had kebab meal, one chicken and one Doner with Garlic bread. Superb quality of meat cooked to perfection. Would definitely recommend 👍

Bella is always the go to takeaway for us. I can see some of the reviews here are old, but I do not recognise the place we use from the descriptions given.Food is always hot, tasty and the portions are plentiful and the staff have always been polite with us.

Rude delivery driver just shouts at you down the phone leaves food at wrong addres and then claims its your fault would give 0 stars if possible the man wants sacking

Nicest kebabs around always hot, usually arrives within half hour..our go to takeaway

Excellent quality food. Pizza is to die for.

Always have really great pizzas, arrive plenty hot enough and never late 👍😋

Lovely food been here 3 times now and been good each time had a chicken wrap this eve it was lovely

The food and staff there were amazing

Easy to use website. Reasonable prices. Tasty pizza. Friendly staff :)

Goed, mijn stiefvader werkt hier. De pizza is geweldig, en de goedkope frietjes zijn verbluffend :). Leuke Bella

Always had great pizza from here. Always arrives hot, and if you use the app you get expected arrival time. Never had a bad pizza, thanks 🍕👍

Food is good, but they don't adapt their menu to accommodate you in the slightest way.

Waited nearly 2hours and the pizza and garlic bread was over done really hard to chew would have prefered an island £1 pizza

14/9/20 Ordered a donner pizza with NO Onion, came with onion, rang up and said we ordered With NO Onion, they said “they’d put onions on and hand picked then off when realised”, told us to go fetch another one and that was burnt on the outside and pizza dough raw in middle, disgracefull, sort it out. Spent £40 never again

Food here is nice and the price is fair. Never had a problem and been here quite a few times.

The staff are so friendly and will do anything to help. We went in late and they still accommodated us. Well worth the visit and food is spot on. Well done bella

And another cold pizza , took 1 and a half hours to be delivered and turned up cold