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4.0

Based on 3.151 opinions finded in 2 websites

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Nº 265 in 534 in Telford and Wrekin

Nº 4 of 6 Italian in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..pizzaoldcarbonaracakeladycreamspaghettipaychickenmustsaladgarliccalzonecheesepastacoffeecooked

comment_iconOpinions

Fantastic evening at Bella Italia in Telford, great food & atmosphere. Staff amazing, Ben was our waiter for the evening and he was friendly, attentive, polite & a really nice young man. Thank you to you all, will certainly be going again 🙌

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gail Cunningham . 2024-12-01

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We ordered online with Super Nonna Pasta Pronto, a sub delivery service which is a part of the Bella Italia restaurant. I can’t stress this enough - do not bother. The food was edible and warm but completely lacked any flavour. I had the carbonara which contained no more than 3 minuscule pieces of ham, my partner had the ultimate cheesey dish which had no more than 5 grated pieces of cheese. The garlic bread is sold as a ‘super oozy buttery cheesy bread’ it was 1 slice of ciabatta cut in half, over cooked with the essence of cheese on top. You could have done better for a 5a worth of ingredients from Aldi. Shockingly bad. Not good value for money at all.

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Alice Christian . 2024-12-01

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Absolutely shocking service from here this evening. The food came out either freezing cold or luke warm which isn't great when you're paying £15+ for one meal. Our table wasn't cleared away between courses so we still had plates and bowls all over the table over all 3 courses. We had to ask for cutlery as we didn't have any after the starters, we were given wooden spoons to eat our dessert's with. Considering this establishment is table service, we weren't offered any more drinks after the first one we ordered 2.5 hours before we were leaving. I would definitely think long and hard before you spend nearly £200 like we did here as you would probably get better service at the local Golden Arches for £195 cheaper.

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Amy Evans . 2024-12-01

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The people make the experience. I eat out regularly, and sometimes things don't go well but the team can recover that and make it a better experience than if everything had just gone smoothly and been alright. I ordered blind - half a lager whilt I wait for my main - a fish /King Prawn pasta dish with a glass of red wine. What I recieved was perfect. I so enjoyed my main and the staff and the restaurant and the atmosphere that I decided to have a dessert. To be honest. The warm chocolate fudge cake was offered with ice cream or cream but no custard so I declined and chose the Tirumasi. I love a Tirumasu. Alas, this was good but i've tasted better. Overall, I'd visit again and order the same (unless they could knock up some custard!)

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PE C . 2024-11-18

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Food was lovely and the staff r fantastic.

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Martin Booth . 2024-11-17

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Great! Callum was really attentive to our children as well. Thank you!

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Emma and Chris . 2024-11-16

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We were served by Tonye at Telford.. this young lady was a delight.. she was so cheery, polite and very professional. Thankyou Tonye for wonderful service Kathryn 🙂

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Kathy Palmer . 2024-11-15

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Lovley meal. Served by Callam who was fantastic 👌👌

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Tina Carter . 2024-11-15

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Had lovely service from Morgan. Great meal with friends

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Becly Whitelam . 2024-11-15

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We came for lunch and were served by Monta who was very friendly and efficient - we always have good service here

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Beth Darlington . 2024-11-14

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10/10 experience Really happy with the set menu Really simple & quick AMAZING STAFF Polite & organised Definitely going back, as I have been since my last visit.

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Rebecca Leanne xo . 2024-11-14

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Had a lovely lunch here on Friday. Aaron our waiter was very attentive and ensured we had everything we needed. Will definitely visit again.

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Hannah Jayne . 2024-11-10

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New waiter who worked hard to get out order sorted (9 of us). Lovely food, helpful staff and great value for money.

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Lyn Barnett . 2024-10-27

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Excellent from the great Bethan as always

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Satinderjit Singh . 2024-10-23

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Delicious pizza and pasta, the bruscetta was also good. Overall, very nicely furnished, but of course very large and therefore louder. We would come back :)

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Tally Wonderland . 2024-10-19

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Family trip out to celebrate a birthday. From the moment we arrived we were looked after really well. We were served by the lovely Callum, he could not have been more helpful. There was a small problem with one meal, and he went out of his way to resolve it quickly, and with no fuss. Our meal was good, and the service exceptional.

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shellswales . 2024-10-18

MORE AT TripAdvisor

Lovely evening with a huge group and Morgan dealt with us so well!

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Luke Solis . 2024-10-07

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The food is delicious, the portions are perfect, service is great, and its not too expensive. We ordered the Pomodoro Mozzarella, Garlic ciabatta, and hot chocolate. The pomodoro dish was very nicely made. The garlic bread was a perfect addition to the dish and it was very nicely seasoned. The hot chocolate was creamy and very chocolatey, perfect for a cold day. The waitress even gave me some very nice takeaway boxes and a bag to put my leftovers in. I definitely recommend this restaurant :)

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Nikola Gorlikowska . 2024-10-02

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Really lovely meal and staff were amazing especially with our 3 year old!

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Law . 2024-09-29

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Great food, shame stuff don't know much about vines, but they offered help bring sample to try so at the end we picked that what we liked. Recommend for families with kids

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stachu staszko . 2024-09-28

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Went with my family to celebrate my brother's birthday this evening and, as always, Tonye and the team were fab! It was busy this evening so, naturally, a few things took a little longer and one of our dessert items were a little bit delayed in arriving, but that doesn't and didn't take away from the all-round lovely atmosphere and consistently delicious food! As I work in hospitality myself and have had similarly hectic evenings, I think it's always important to point out that all staff are only human at the end of the day too :) Everyone is wonderfully friendly, approachable and always responsive! Fantastic place to bring friends and family. I will always recommend the Southwater Bella Italia 😊

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Jade van Jaarsveld . 2024-09-28

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Great service from our friendly waitress Bethan. Lovely food, will be back again :)

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Shield Maiden . 2024-09-27

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Service was amazing and all the staff were lovely! Food was devine, left very happy! Thank you

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Ruth A . 2024-09-27

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came for dinner kids eat £1, really good offer, all my grandkids were happy especially about the dessert :) thank you for hosting us

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cecilia r . 2024-09-26

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Came for lunch with my husband, risotto was one of the nicest I’ve had out in a long time. Consistency was perfect and flavour spot on

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Anika B . 2024-09-25

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Fantastic service, fantastic food, and a fantastic atmosphere. If you are in the area, make sure to drop in and you will find my review to be correct.

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Rebecca Ashford . 2024-09-25

MORE AT Google

We were well looked after, staff had a positive friendly attitude.

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joanne Walton . 2024-09-24

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Food was delicious, will definitely be back! Thank you!

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Lilly Humphries . 2024-09-24

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Nice place for a meal before going to the cinema. 😀

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Lucy Taylor . 2024-09-24

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Excellent food and excellent service from Tonye, will definitely be coming back

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Matthew Hodson . 2024-09-24

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Great service, lovely food will defo be back :)

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Laura Brown . 2024-09-23

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Lovely food and waitress was very helpful and lovely

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Harriott Perks . 2024-09-23

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Always beautiful food abs seevice

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Anne McCormack . 2024-09-23

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Great food and staff at the Telford restaurant, they always look after us

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Chris Phillips . 2024-09-22

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Server was great, really enjoyed the food

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Rachel Higginson . 2024-09-22

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Stopped for lunch to sample the new menu. My wife and I enjoyed the food a great deal. The staff were friendly and welcoming. Would definitely recommend

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Dave A . 2024-09-22

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Lovely meal, Ben was a great server. The Marco Polo is lovely, highly recommend!

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Amy Harley . 2024-09-20

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Service from Ben was friendly and funny really fantastic service , food was very good

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lee harley . 2024-09-20

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Food was amazing - team are really friendly, especially the manager went above and beyond for us with our allergies

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PatrossDev . 2024-09-20

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Very demure service from Ben he was very polite , attentive and entertaining to my needs. Also a server who was on his trail shift was fantastic hope you got the job mate 👍

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Daniella Holroyd . 2024-09-20

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Great food, Ben was a lovely server!

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Sophie Harley . 2024-09-20

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Excellent time with my love. We often go to Italian restaurants and this was a great choice. Warm and tasty pasta and the service was spot on.

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John S . 2024-09-18

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Everything was good, the food was delicious, excellent service and presentation, I liked everything, very atmospheric

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Ostik . 2024-09-18

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Nice choice of hot drinks and desserts. Had hot chocolate and tiramisu. Staff was friendly and accomadating so nice qkl

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Jack S . 2024-09-16

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Amazing service and fabulous food! Monta and her team always look after us

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Joanna Dorn . 2024-09-15

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Food quality was top class, service was speedy and delivered by a very pleasant and friendly waitrees. Definitely recommend this restaurant

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Alec Wood . 2024-09-15

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Went out on a date night and had a 2 course meal and everything was incredible Ben was great with us the whole time Highly recommend

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Harry Goldup . 2024-09-15

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Excellent service and beautiful food (as always)

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Emma Herbert . 2024-09-15

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Had the Marco Polo dish which was full of flavour and arrived piping hot. Good selection of music and staff were attentive and friendly

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James Smith . 2024-09-15

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Emily has been lovely and so attentive ☺️

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Zoe Brown . 2024-09-15

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Really good food friendly staff

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Claire Dean Millett . 2024-09-14

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tonye was an amazing host nothing too much trouble looked after all our needs A1 service

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Lucy-Lea griffiths . 2024-09-13

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Me and my girlfriend came in for a meal around 8 O’clock, Ben was our server and couldn’t do enough to help and delivered excellent service from start to finish. The food was also lovely.

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Sam Higginson . 2024-09-13

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We came for my daughters 13th birthday and Bethan was attentive and helpful the whole evening. She bought out my daughters cake and sang happy birthday 🎂 the food was delicious. We'll definitely come again.

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Claire Moore . 2024-09-11

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Tonye was fantastic woth the kids and hrate food x

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Chris Morris . 2024-09-08

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Came for my friends birthday. Service was incredible, very tentative. Food was lovely. Absolute 10/10

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Carrie-Ann Macallister . 2024-09-07

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A great evening, Ben (or Goose) the waiter was excellent, funny and engaging.

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Paul Owens . 2024-09-07

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Amazing food and friendly staff! Loved the luigi costume! 💚

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Emily Alexander . 2024-09-07

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Food was bussin and our server Ben was pure bants.

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Matt . 2024-09-07

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Great atmosphere the food was excellent and the waitress was so polite ! 10/10

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Samuel Whitwhouse . 2024-09-07

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Decided to go here for our anniversary and we fell in love with the place. Amazing service as soon as we walked through the door and seated in a quiet spot since there was a children's party going on. All the staff were lovely and polite and the food was absolutely amazing, my wife had a chicken Caesar salad and I had the Carbonara with pulled chicken added plus we had a side of chips. The chicken on the salad was lovely and crispy on the outside and still juicy, the Carbonara was just perfect and the chips were perfect the whole meal and side were so full of flavour we've even been back since and plan on going back.

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Anthony Hancock . 2024-09-06

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Our server was brilliant, attentive and funny with our family. She made the whole experience more enjoyable. Thank you :)

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Sarah Stewart . 2024-09-06

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Great experience. Very tasty food xx

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alexa georgiana . 2024-09-06

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Service was lovely, atmosphere very relaxed, will definitely be coming back

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Bethan Wild-McLean . 2024-09-06

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Food was amazing, love the fries and the chicken Caesar salad. Atmosphere was great and service was great but not sure the juice for the drinks was good as we ended up ill a day later, my husband more so cause he finished my drink.

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Shannie Hancock . 2024-09-04

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We encountered 3 very friendly staff. Our waitress, Emily, was absolutely brilliant and went above and beyond for us. Really great customer service and fantastic food.

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Gilly Cope . 2024-09-04

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Ordered the food, when brought out, two lots of fries were given us, when we ordered four, I then spoke to the server who got us out third one and said the fourth was in its way, which never arrived, this spoilt the evening as we were having a birthday celebration.

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derek k . 2024-09-03

MORE AT TripAdvisor

Had a nice lunch here where we chose to eat from set menu. Staff was very nice and kind. We had 3 courses and everyone loved it.

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Larisa C . 2024-08-31

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Bethan was very welcoming and helpful.

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andy wall . 2024-08-25

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Ben and all the team were great, they catered super well for allergies and were really friendly and attentive all evening. Thank you Ben hope to see you soon!

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Christophe Lynch . 2024-08-25

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Spicy sausage pasta is the best......big thanks to Chef for the magical pasta.....

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Gaurav Kaushik . 2024-08-24

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We hadn't booked but the staff accommodated our needs with a cosy booth. We ordered a cheeseburger with chips, chicken milanese, pollo cacciatore and two children's pepperoni pizzas. All the food came out fresh, hot and tasty.

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Mrs K Jewkes . 2024-08-24

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Often meet here as it’s a glad way point for myself and friends , always made to feel welcome , excellent service, friendly, don’t feel rushed at all, good food and drinks. Will keep coming back, thank you again.

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Angela Shellis . 2024-08-24

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Often meet here as it’s a glad way point for myself and friends , always made to feel welcome , excellent service, friendly, don’t feel rushed at all, good food and drinks. Will keep coming back, thank you again.

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Angela S . 2024-08-24

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Can in for a double birthday late last night with 7 other freinds forgetting to book but bethan and the rest of her staff were quite welcoming gave us some great service and food thank you!

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Joseph Bestford . 2024-08-22

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Served by Morgan today, excellent service made us feel like we where the only people in the restaurant, great coffee made by Tonye.

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Jill A . 2024-08-22

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Me and my fiancé have been here a few times however we visited here last December for a date night and it was lovely. The staff were really friendly and the food was delicious. My pizza was a 10/10

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Shannon . 2024-08-20

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Bethan was super lovely and friendly and prompt with our order!

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Tabitha R . 2024-08-17

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Emily was a great server and very attentive!

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Joanne Parry . 2024-08-16

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Emily was brilliant, looked after us superbly

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M M . 2024-08-16

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Emily was amazing attentive to all our needs

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Harriet Bebbington . 2024-08-16

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Amazing food & service! Bethan was super welcoming and helpful! The doughnuts were delicious!

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Jess White . 2024-08-15

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We were served by Tylina who was very friendly and made sure we were all set with our meal. The manager had a warm welcome and we had great service from when we were sat to when we were leaving

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Grace Wylie . 2024-08-14

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Staff on duty were fab even though they were run off their feet as more customers than usual because of our Pickleball tournament at TIC. We were seated & told there would be a long wait for food, but we were well looked after by the hostess/waitress & we didn’t feel it was much longer than usual. The hostess/waitress/table cleaner/manager (?) was clearly working really hard but kept a smile on her face & had a lovely manner all evening. Well done! Delicious food & good portion size.

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Linda Khemlyani . 2024-08-14

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Emily was great, and food was fantastic. Even though Emily was rushed off her feet,she still managed to give us the attention

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T Mac . 2024-08-09

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I ordered the beef and red wine tortellini and it was amazing, definitely ordering again 😋

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Charlotte Darby-Smith . 2024-08-07

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I am in a wheelchair and staff were very kind and considerate

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Sue Kelsey . 2024-08-06

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Very nice restaurant. Nice people, very good food, fast service. I recommend it!

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Michμ' M (Lendii) . 2024-08-04

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We had a really enjoyable meal tonight and exceptional service from Bethan. She really took time and care over a dietary request that was made and just made sure everything we perfect.Thanks!

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Abi Ratcliffe . 2024-07-31

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Lovely dinner - food arrived very quickly and was delicious! Great service

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Victoria Kate Otterson . 2024-07-29

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Food arrived in 20 minutes of ordering and the waitress was lovely

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Laura Paterson . 2024-07-29

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I was given the wrong pizza but the member of staff - Carla - sorted it out very efficiently and even gave me a free drink. They went above and beyond to sort the situation even though it just needed a simple exchange in my opinion.. these things happen! Great service.

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Steve Element . 2024-07-28

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Excellent service, friendly and attentive despite being very busy 👏 Great food too! ☺️

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Mark Warren . 2024-07-28

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Absolutely fantastic, food was delicious and waitress Tylina was great too. Thankyou for a great meal

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Michael Reynolds . 2024-07-27

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Joel's service was brilliant! Such a gem

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Rebecca Peters . 2024-07-27

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We had a fantastic experience at Bella today. Our waitress, Karla, was fantastic. She served all food (which was really good) with a smile and made our evening really enjoyable. Amazing food for a very good price. Would definitely recommend.

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James Oliver . 2024-07-26

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Amazing experience. Lovely staff who were all very hospitable. The food was amazing and our waiter Tylina was lovely. 10/10 and would definitely recommend

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Jordan Birnie . 2024-07-26

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We came as a large group, Tylina our server was fantastic. Food was amazing! Definitely recommend coming

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Will Mullen . 2024-07-26

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Lovely atmosphere tylina the waitress was amazing and could not do any more to help. Highly recommend and I will be back soon.

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Sarah Whitaker . 2024-07-26

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Tylina was a lovely server and the food was delicious.

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Devon Birnie . 2024-07-26

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