Based on 492 opinions finded in 4 websites
Based on 492 opinions finded in 4 websites
Nº 62 in 113 in Oadby and Wigston
Nº 3 of 4 Italian in Oadby and Wigston
Opinions
Don't waste your money food is awful. Complained to the waiter who just laughed.
Scott . 2024-10-04
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My friend and I went with our daughters for a nice meal out. This was utterly ruined by the noise of kids running around being very boisterous. Not only was this dangerous but no consideration at all for fellow diners. This went on for the duration we were there which was approximately an hour. We were only given an apology by the manager and feel this was not good enough. Will not be returning.
Hayley . 2024-08-20
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Really expensive. 1st time we went food was average. Took a long time to get them to bring the bill over so paid at the till. Then i was chased and brought back into the restaurant. Shambles. 2nd time food was pretty poor. No one was in there. No atmosphere. The woman that served us was nice. Tried it twice 6 months apart. Learnt our lesson. Never again.
Woody C . 2024-04-23
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I've been a few times before, but it's certainly gone downhill. How can a restaurant function with almost half it's white wine list missing. No Tiramasu latte either. Why bother with a menu. We changed from the table we were offered, as although it was laid, it was dirty. The waitress seemed indifferent to this. Food was ok, but with such lack of interest and care to attention, this was my last visit
Val Findlay . 2024-04-22
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My family and I ate here on a wednesday evening, was not particularly busy but food took 40 mins to be served. Considering our little one was having pizza this came after our mains. The service felt disorganised like the team wasn't communicating with each other well. The food was good and enjoyed by all but it was the experience that let things down.
Kayleigh Clifforde . 2024-04-09
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Great place to eat and we had a great service.
Carl McCauley . 2024-04-01
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The food is very tasty but one of the waiters must have been new as he forgot he was serving us meaning we had to ask to be served after 20 minutes of waiting around. Otherwise the staff were very friendly and extra helpful during our stay.
kyle woodward . 2024-03-26
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Food was as expected for Bella Italia , service was very good. Restautant had more of a canteen feel very open not the best atmosphere.
John Saunders . 2024-01-25
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The pasta was gross and overcooked. The sauce was dry and overcooked. It had all the blandness of food that's been reheated multiple times with an awful aftertaste. Also, not sure what pasta they used but it's not papperdelle like is advertised.
Miss . 2024-01-12
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Wednesday night just a handful of people let the atmosphere down but food and service was good
mark pratt . 2023-12-15
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Their pizzas used to be very good and i used to come for the restaurant. But lately their pizzas taste like those from the supermarket. But desserts are still nice.
rooppreet singh . 2023-12-07
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The service at the time was new, had to ask the waiter, the waiter had to rush back to the kitchen to get someone else to answer. But it was alright
Kenny Lac . 2023-12-02
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We stayed at the hotel it was connected too and decided to have our evening meal and it was by far a great choice, me and my wife went for the 3 course deal they have the starters were brilliant, we had some garlic dough balls in cheese and cheese filled gnocci, the main meal I went for the calzone which was amazing and without a doubt the best tasting one I have ever had while my wife had the Lasagne. The deserts were very very tasty and would advise the cookie dough. If we get the chance we will visit again.
mike H (Slaan) . 2023-11-02
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We came here for dinner on a Thursday night. The service was brilliant. You can tell that much of the business here comes from the Hotel next door. The food service was very quick and there was a good menu to choose from. We were a bit disappointed that the main courses didn't come with any garnishes, and were slightly small. The restaraunt was clean and tidy. Plenty of parking.
Christopher Apperley - Bennett . 2023-11-01
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Delicious food and great service from our very friendly waitress Larissa.
theoneandonlygames . 2023-10-30
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Food is good and the service of larisa was excellent
Nathan Matthew . 2023-10-29
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Food was always good service really nice more then happy to help there wings are the best
maxi Sandhu . 2023-09-29
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The food was excellent. The biggest issue is the ambience. You would get more ambience sitting on the central reservation of the M1. It's just a cold soulless space, which means we won't be returning.
Gregory Lay . 2023-09-05
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Good food and service. Thanks team.
Dipan Thacker . 2023-08-28
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This place is superb. I had the calzone followed by the Tiramasu was so nice, my wife had the veg pizza which was yummy. The atmosphere really nice, great ambiance and the staff very nice and helpful. Bella Italia never ceases to amaze me.
Mitesh Vaghela . 2023-08-08
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We are occasional visitors here As with other recent reviews, the wait for food was too long. The waiter took the brunt of the complaint that clearly was not his fault, and was polite and apologetic. Other staff were had to find. Food was fine but a 1/2 pizza with a small salad should not cost the same as a whole pizza.
Andy C . 2023-07-13
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Pasta dish was dry, not to usual standard, coleslaw was missing from the order won't be ordering again
Joe . 2023-07-11
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Food was lovely, service was great! Will be sure to visit again
Jessie . 2023-06-25
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Staff were nice enough, but I can't comment on the food because we gave up after over an hour of waiting. My family and I chose Bella Italia for a birthday dinner because we were bringing two under-7s, there's a good kids' menu, and we were hoping for a quick turnaround before the kids needed to go to bed. The kids' bedtime came and went, and our food had still not arrived. We were told there was an event happening in another part of the venue, and our food would be at least another 20 minutes. We had waited over an hour at this point. We packed up and went to McDonalds instead, just to get the kids fed. Had we been told to expect a 90-minute wait time, we wouldn't have had to waste so much time, and we might not have celebrated a grown adult's birthday at McDonald's — despite that being quite nostalgic!
Jon Linnell . 2023-05-25
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Alittle slow service today..food took ages to come out.
kishor memi . 2023-05-24
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The order never came. £37 for nothing. They didn’t even help me out.
Safari Mporanyi . 2023-05-20
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Very Good Food and Good glutenfree alternatives
Luise Conrad . 2023-05-15
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Had a great family meal out. Staff were really friendly and good service was provided. Food was good, highly recommend.
Swe Lwin Lwin . 2023-05-04
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All round great experience, food drink and customer service, thank you
Harinder Singh . 2023-05-04
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Visited over the weekend, food was great, tasty and hot, service was really good- staff are super friendly. kids loved it. Will be back again.
Chemayne Kaur . 2023-05-03
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Lovely pasta dish. Fabulous service. Just a bit slow because they only had one chef but gave us a drink on the house when we happened to mention it. Definitely go again.
Vicky Armstrong . 2023-04-22
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Had a burger last night. Was a plain bun with an overdone burger. Chips were overdone aswell. It looked like an under 5’s birthday party lunch. £15.99 for this. It was the worst burger I’ve ever seen. The lovely lady serving us changed all 3 of the burgers. This is a change in the burgers I had one 12 months ago and it was how a burger should be made. Won’t be coming here ever again!
Ni Kiki . 2023-03-18
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해산물 파스타는 느끼한거에 지친 동료들이 맛있다고 했으나 이탈리아 음식을 기대한 나에게는 걍 그랬음ㅋ 스파게티나 이런게 엄청 맛있는 집은 아님 되려 피자는 맛있음 웨이터 친절한데ㅋㅋ웃긴게 제로 코크 있냐 하니까 없다하는데 음료 뭐있냐 하니 코크제로 있다함ㅋㅋ 장난인줄 알았는데 진지함 글고 생각보다 비쌈
신디맘 . 2023-03-18
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Visited with 3 friends but we only had coffee, which is always good. All staff are great.
Doreen Sadler . 2023-03-05
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No chocolate source and the brownies are really dry.
Sam . 2023-03-02
MORE AT Just Eat
The food was spot on, the service was really good. The only issue I had was that the venue was slightly cold but we were next to the window. Overall, it was a really good experience and I would definitely go to this restaurant again!
Amir Morjaria . 2023-02-25
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Very small portions, sweet fries burnt and cold
David . 2023-02-01
MORE AT Just Eat
When the waitress couldn't pronounce bruschetta, we understood straight away that the restaurant it's not actually Italian. Bruschetta base was half a "cob". They have no idea of how a bruschetta base looks like. Then we indulged in a pizza, which confirmed the same. Tasted very similar to frozen pizzas that you get from supermarkets (probably the base was actually from a tesco!). Plus soya sauce on pizza??! Veggies were not fresh either. Coke tasted like Coke. Maybe the glass was the only thing that reminded me of pizzerias in Italy. I saw a picture hanging on the wall of my former home city Verona though. For claiming to be an Italian restaurant, they got everything wrong, apart maybe from the gelato dessert, which had the right consistency and flavour. If even the gelato is not homemade, you know what to think about this restaurant.
Sukhdip Singh . 2023-01-23
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Very dissapointed bythe food & the service recieved food was very bland Service was very poor
sheila lockwood . 2022-12-23
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Had a wonderful night at a family birthday meal here. The staff were lovely, food was great and the lady who served us went out of her way to make it a wonderfully memorable birthday for our mum. Great will definitely go there again.
ontheroadagain inleicestershire . 2022-09-04
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Directions were added to order but driver took no notice
Debbie . 2022-08-30
MORE AT Just Eat
Super fast delivery, delicious food
Lauri . 2022-08-23
MORE AT Just Eat
Good food. Service a bit slow, but staff were great.
Dave Bullivant . 2022-08-11
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Place was ok. No one was there apart from us. Place was clean generally but our table we sat on was clearly not cleaned nor were the benches.
Sapna Gore . 2022-07-26
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Thank you Natalie and your staff for excellent service. Freshly made delicious food with lovely ambience.
Vandana Chauhan . 2022-07-24
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Lovely, clean place. Not too crowded. The staff were lovely. The food was fast and absolutely delicious. Good value too. Can’t wait to come back again
Amy C . 2022-07-23
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Pleasantly surprised, great food and lovely restaurant. Slightly slow service but other than that great. Will be definitely be returning.
Fern Rosa . 2022-07-07
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Gone down hill since last time I went food was not great bland they used to have so much better choice but now nothing great. And pricey for the standard kids did not enjoy it.
Neil Patel . 2022-06-15
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Food was excellent, hot and served quickly. Exceptional service from the staff especially from Scott who made us feel very welcome and made sure my choices from the menu were in line with my food allergies. Lovely relaxed atmosphere and nicely decorated restaurant. We will definitely eat here again.
Ivy . 2022-06-14
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Service was fine but the food i think has gone downhill calamari was tiny portion, chicken breaded breast was bland and just bit of rocket salad and chips, and cheese cake was not good did not melt in your mouth but crumbled spent over 100 pound also disappointed tbh so won't be going back. Sorry staff were helpful noisy in there also.
N.P. DETAILING . 2022-06-12
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Had an excellent meal and the staff are excellent.
Sue Parsley . 2022-06-09
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Really good place for a meal and a drink,nice atmosphere and the staff are really good
richard bateman . 2022-04-11
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Did not expect to give five stars before visiting. Although Natalie and her team were brilliant. The food was very high quality and the service exceptional. Lots of children at the restaurant but the staff were great with them. All round great evening.
Joshua . 2022-03-06
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Avoid! Avoid! Avoid! Seated in the foyer, cold and unwelcoming, as there was a childrens party going on and too noisy in the restaurant area - utter bedlam with screaming kids running around unsupervised. Couldn’t hear ourselves think let alone try to decide what to eat. Starters arrived without the ciabatta bread accompaniment. Had to ask at the bar for the bread and the waiter eventually brought it out and slung it on the table! The staff had a collective age of 22 so I guess it would have been difficult and uncomfortable for them to speak to the parents about their noisy offspring. Shocking service, food was meh and atmosphere was ‘couldn’t be arsed’. Would have had more enjoyment if I’d stayed at home and repeatedly poked a pen in my eye!! Gave up in the end and cancelled our mains - ended up at Two Steeples, Wigston where we had a lovely meal in a warm and welcoming atmosphere.
Helen Crocker . 2022-02-27
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Restaurant felt like it was in a service station, really strange atmosphere. Waitresses were very patronising and brought the wrong order multiple times to our table. They brought our mains whilst we were still eating our starters and the table was that small they both wouldn’t fit on! Very very unorganised. Just go to the one at Meridian instead!
will walker . 2022-02-15
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Service was a little slow at times but otherwise good. Nice food and friendly staff 👍
Alex Howson . 2022-02-13
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incredibly overpriced for what seems like microwaved food. there is a tesco round the corner, honestly the food from there would have been preferable. its hard to enjoy your food when you know you are getting completely ripped off. £8 for two tiny portions of chips that were literally just chips. pizza was bland and pasta was very disappointing. honestly a microwave meal from the shop for £2 would have been better. i cant remember the last time i was this angry with a take away such a rip off paid £30 for tasteless cheap food.
John Bobbit . 2022-02-11
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Lovely big place and the place feels fresh and new. Food arrived at different times, flatbread was supposed to come with the main but it came as a starter, we asked for vegetarian bolognise, it came with meat so had to be sent back and the chips were missed altogether as the chef didnt see it so they arrived near the end of the meal (they didnt charge us). Overall very disappointing to say it wasnt busy
Tracey Gilmour . 2022-01-15
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Food was nice but service was slow been few times and didn't matter if busy or empty still slow.
Chris Bond . 2021-12-19
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A relaxed atmosphere, staff were friendly and helpful. The food was good. A welcome Monday treat! Would recommend.
Kim . 2021-11-08
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3 Hour Wait On Three Course Food 😳 When Food Finally Arrived IT Was Slightly Above Average. More Staff Needed!
Dan Rick (danieldkr) . 2021-10-15
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Went for Sunday lunch today, good service and delicious food all good!
Dianne Earle . 2021-10-10
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Limited vegan options..I finally had mushroom pizza with cheese although I shouldn't eat dairy. Staff were very helpful and couldn't do enough for us with a 3 Yr old and 91 Yr old
Susan Crane . 2021-10-09
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Nice food. Waiting staff friendly. Just lacks a bit of atmosphere.
Margaret Parry . 2021-09-28
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Tasty food, gets very busy though!
Mick Navesey . 2021-09-20
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Decent food but currently a weird order at bar setup, that you might not expect for a Bella
Jack Kemp . 2021-09-07
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Slow slow service and cold starters very disappointing
Jody Grey . 2021-09-01
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Oh please get this right can all of the restaurants produce the same standard of food . Only one I visited that is up to scratch is in London ,I know its not authentic Italian but some standard needs to be reached only saving grace the young lady who served us . Would we go back No not for food would I go for a drink yes .
Amie mcnulty . 2021-08-28
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Very Friendly Staff and Excellent Service
Zahid N . 2021-08-24
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Lovely food, super fast friendly service, very clean, I'll b back
Andy Brown . 2021-08-08
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Good food. Nice service. A bit too small
Marcin Lenart . 2021-08-01
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Very slow service and the bill was incorrect. Took too long for food (that was also wrong and had to be brought out again) Would not recommend
Sam M . 2021-07-29
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Went to meet a colleague over dinner that was staying at the Holiday Inn next dor, I was headed up to Loughborough afterwards, so parked the van right up on the road outside as it's not a good idea to go into a busy car park, especially when there's plenty of room on the road. Staff were attentive and courteous, menu has a good choice and the food we chose was lovely. Both of us were happy with our food and as it wasn't too busy, we managed to have a good old catch up over dinner before I had to hit the road again. Will no doubt be back when I'm next in town.
Colin Wood . 2021-07-29
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3 hours for 3 courses, awful service, avoid at all cost.
Stephen Key . 2021-07-24
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Had a lovely family meal here. Staff very attentive and couldn't have been more helpful.
Ginny Green . 2021-06-30
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Lovely Balla Italian within Holiday Inn Hotel, food was excellent, service was also excellent . Staff keeping to C19, cleaning down after customers have left.
Sandra Stevens . 2021-06-27
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Absolutely dead in there, no protection in between tables. I had to find someone to serve me. However food was amazing
Michelle Chambers . 2021-06-24
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Great food and friendly staff. The only criticism is that the food arriving was a bit slow. But overall amazing experience would come again!
Xander Murphy . 2021-06-19
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Poor service; the staff although friendly were more interested in chatting with one another than meeting the needs of customers . Long wait for our meal despite there being few customers. No air conditioning. Also I felt that we were given misleading information when ordering our food. Overall very disappointing.
Andy Kwasnica . 2021-06-14
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Food was fantastic but service terrible.waited 35min for starters and 40min for main course to arrive even though restaurant was pretty empty.Staff was gathered at the bar area chatting away.
Agnieszka Rapa . 2021-06-13
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Food arrived cold. Rosemary fries were just normal fries. Calzonetti Nduja had hardly any filling (basically just pastry).
MetalAddar . 2021-05-27
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Great for drinks on the terrace, good service
Alexandra Blow (Alex) . 2021-05-06
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Just had a takeaway from the Wigston Bella Italia to celebrate our wedding anniversary. The food was delicious, hot and beautifully cooked. The service was also exceptional, and the staff very friendly, polite and welcoming. We will be using again very soon
amy picklepuss . 2021-01-18
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Poor quality food, undercooked pizza and rude service. Placed an order on a quiet day and they messed up all and to top it with undercooked pizza's.
A K . 2021-01-02
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We come here on a fairly regular basis, due to it being just down the road from us. The experience is pretty much the same every time. Delicious meal. Brilliant service, the staff are lovely. However, the food is so so slow to come!! It took more that 2.5 hours to have a 3 course meal for 2 people last time. So, definitely recommend, but only if you have a few hours to while away.
L M . 2020-11-05
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We ordered a takeaway here today as due to covid 19 we were missing our favourite restaurant. We had high Hope's as there was no discount on price so we managed a full £44 for two starters two mains and a side. The food was nice although one of the mains contained a lot of things I dislike and was not mentioned in the menu so a bit disappointing. The rest of the food was nice and because we live nearby, the food was still warm. Unfortunately we expected better presentation, as the food was literally just slopped right into a small box.... not very professional, more like take out chicken for £2.50 quality packaging. Due to this the sauce in the pasta dish seeped into the cardboard box and made if very difficult to plate. Overall we were happy with the quality of the food however we think the price should definitely be dropped if it is going to be served in an amazon parcel... 3 stars not sure will order again, quite a shame really.
Anonymous . 2020-08-23
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Great service, lovely food will definitely be back.
Lisa Lucas . 2020-08-19
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Very pleasant spacious venue . We had the afternoon tea for 2 . Had goats cheese pizza instead of sandwiches. With a sweet scone and cream and jam. And four Italian deserts which we shared. A big pot of tea too. It was a great way to relax and enjoy the company.
Diane Davis . 2020-03-11
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Food was nice decent decor but service was poor
Nathan Bower . 2020-03-10
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Hello my name is jaden griffin where is the toilet
Jaden Griffin . 2020-03-10
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Very nice place. The staff were very friendly and the service was outstandingly great, the food was nice.
Dineesh Bob . 2020-03-10
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Good food, good gluten free selection
Paul Wells . 2020-03-03
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Clean, friendly place great food, good service
Mel Shaw . 2020-03-02
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Enjoy everytime and staff always lovely after grankids leave mess ..sorry guys x
Christopher broughton . 2020-02-25
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Lovely clean restaurant, excellent food, good prices, great service.
Michael Phillips . 2020-02-23
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Excellent food and prices. Super service from Vicki!
Michael Phillips . 2020-02-17
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Helpful staff, never have to wait long, even when busy.
Tom “Nuvelle” Abbott . 2020-02-15
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Christmas day food was poor and service was lacking in efficiency. Tables were full of glasses and staff didn't clear them so we had to clear them ourselves.
Julia Edwards . 2020-02-11
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Nice environment, good service and enjoyed the food but it's not authentic and our wait every time has be a long one
Leapfrog . 2020-02-11
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Loved the quality of food. I had a mushroom starter which was cooked and seasoned perfectly. Also the bruschetta had the tasiest tomatoes. The mains were so perfectly made too. Also, the place is open plan with Holiday Inn, so plenty of parking.
Jay Ganatra . 2020-02-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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352 Opinions
Would be good to be notified when food is on the way, which didn't happen here and then showing it had been delivered with no food! This was surprising and a phone call to the restaurant was partially reassuring as they said it was on the way and be here in 10-15 mins, it only took an extra 5 mins. The side (tots) were OK, a good size and cheese and ham flavour was good, a few of them though did have black spots of bad potato and these were avoided. The pizza was hot and tasty.