Bargate Restaurant 53 in North East Lincolnshire

We recently attended a family 21st birthday in the back room at Millfields Hotel. This location had been chosen after we held a 50th birthday there earlier in the year in the Restaurant. I must start by saying that Sommer, one of the bar/restaurant staff, could not have been more helpful even considering the situation of the evening. A buffet had been ordered, like the previous time, to come out at 8pm and it had been requested that we have all savory food, including some hot food and sandwiches, and no cakes. When the buffet was served the majority was plates of cakes, with a couple of bowls of hot food. The quality of the food that was served was poor and when we asked to speak to the manager we were greeted by the Assistant Food and Beverage Manager who said there must have been some kind of miscommunication with the kitchen and she apologised profusely. We were informed that there was a table of 20 that they must serve first and then they would bring out more hot food and some sandwiches to correct the mistake, and would be no longer than 15 minutes. After half an hour of waiting and another family member having to ask for the pots of sauce that also hadn't been brought out with the hot food, we again asked on the progress of the sandwiches as people had already eaten some of the hot food and what was left was now cold. We were greeted with more apologies and were told the food for the table of 20 had been delayed and therefore we would have to wait longer for the sandwiches. We asked to speak to a higher level of management and were told no one would be in until Monday but we were welcome to wait and speak to someone then, and to 'keep the plates of cakes anyway' even though we had made it clear we didn't want them as we had a two tier birthday cake. After nearly an hour and a quarter the sandwiches were finally served - 3 plates of. (Ham, Cheese and Egg) Not the fillings, nor quantity or quality, we would have necessarily received should the right buffet selection been given to the kitchen to begin with. We felt very fobbed off and lied to at this point and found the evening poorly organised on the hotels behalf. The lady whom booked this event on behalf of her son, was totally embarrassed and mortified at the hole situation and spent the evening apologising to guests for the delays and poor quality of food. To top it off, and more reason for our review, on Sunday morning multiple guests from different households woke with upset stomachs after all eating at Millfields on the Saturday evening. We were totally disappointed in the evening from start to finish, especially after previous successful family functions held here.

First time me and my wife have eaten here. Booked a table for early Sunday afternoon. We had a few drinks in the bar first then taken into the restaurant and we were very surprised to see it empty. I had the soup starter, gorgeous and my wife the chicken and teriyaki dip, very nice. We both went for the fish and chips, but in all fairness there wasn't that much choice. Four meals involved fish/seafood, one vegetarian and the obligatory Sunday menu meal, Sunday roast. The fish and chips were very good. The restaurant started to fill up as we were reaching the end of our meal. We have to say the staff were brilliant, cheerful, polite and efficient. We would visit again but maybe on a different day with a different menu.

A truly amazing night , amazing food , amazing service, personnel but not overpowering, no problems at all with any of the meals 15 people who throughly had a great night massive thumbs up

Table at 6 pm. Very efficient when booking table and very welcoming upon arrival.3 children and 3 adults eating. Starters order salt and chilli squid, soup of the day. Children had chicken nuggets chips and beans, also ordered burger and fries from the bar menu which was a great choice recommended by the lady serving us. Also sirloin steak ordered and the sirloin lamb which was fantastic (pictured). Kids had ice cream included in meal. Great value service and food.fully recommend going.

Great for a nice lunch. really nice restaurant - a lounge type room and more formal dining areas elsewhere. Been here several times for various lunches - usually Business lunches. Great menu.

My wife, my stepdaughter and grand daughter eat here quite regularly because of the varied food served on the Sunday. The staff are very attentive.As the menu changes often the best thing to do is visit and make your own choice

Great ravioli starter. Superb fresh Grimsby fish. Couldn't finish all the chips. Drinks at pub prices for or residents. Good service.

Very impressed with the staff who were extremely polite and very helpful , especially regarding the two elderly relatives we had dining with us. Service was very good as was the food.

My husband's 60th birthday party with 29 guests was held on Saturday 25th June. I cannot recommend this venue high enough. Marianne and her staff provided 1st class food and service and if you've not been here to eat, add it to your bucket list.

What a nice place this is .We haven't been here for a meal before and found it to be exemplary.The staff being Mike and Luke were very professional and nothing was to much,trouble for them.The meal itself was very good,and all six of us really enjoyed it.I would recommend this restaurant to anyone

Service was excellent and food was brilliant would recommend to anyone. Nice atmosphere with friendly staff with cosy decor.

My wife and I had the pleasure of dining here, courtesy of my place of work who had paid for the meal as a thank you for a project I had undertaken. We had pre-booked our table and required food and drinks, and the bill had been paid in advance. The food looked and tasted great and the whole meal was excellent. A big thank you to Mike, Luke, the chef and other staff members who made the whole evening a very enjoyable experience.

My Aunt celebrated her 90th birthday with 30+ family members last weekend by inviting us all to a lovely lunch here. We had the restaurant to ourselves which was a great start, the food was very good (and plentiful) and the service was delivered efficiently and with a smile. Thank you Mike, Joe, Simon and Dani for making the afternoon special for my Aunt and the rest of us for all the right reasons.

19 friends and family joined me for a hot lunch for my 70th Birthday. The staff did everything they could to make things go well. Food was served hot to all of us at the same time. Food looked good and tasted even better. Surroundings great.

We were visiting family in Grimsby from Northern Ireland and they had invited us here. We were a table of 6 and although we hadn't booked but didn't have to wait long in a table in the restaurant. Our sever Mike introduced himself and was very pleasant and attentive all evening. Only one of the party had a starter which looked and tasted nice. All of the main courses were delicious and we couldn't have had sweets as the portions were Huge. My fish was like s whale, the batter was light and crisp. We were able to set up a tab for drinks and that saved us trying to sort out paying through the meal. Joe also helped Mike and she too was pleasant and entered into the banter of our party. Unfortunately my husband and myself were staying in a neighbouring hotel as would have loved to stated there but maybe next time. We were told the chefs on duty that night were jack and Simon and my praise and thanks go to them for making our evening memorable

Had a lovely meal here last night with 9 other friends, nothing was too much trouble. From start to finish we were looked after..service and food was very good. Thanks to Mikey and Marianne.

Fabulous visit to use a voucher for the meal I won in a competition. We were made very welcome on arrival and looked after by Mike who was very attentive. The food was cooked to our preference and tasted excellent. We will definitely be returning in the future. Thank you very much Millfields Hotel and Bargate Restaurant 53.

Many thanks to Mike for your wonderful attention and to chefs jack and simon for a lovely meal. A great place to eat in Grimsby

It is the third time I have been to this restaurant in about the last four months and I am pleased to say it was excellent yet again. The food is of an extremely high standard and the service we received from Mike, Dan and Marianne was brilliant. My husband and our two friends had lovely evening and we will definitely be returning, well done to all the staff.

Excellent afternoon spent at this restaurant. Top quality food, by chefs Simon and Jack, who catered for the individual and excellent table service by Mike. It was lovely to see how Mike went out of his way to entertain the children on other tables too. Thank you for making our Christmas Day so enjoyable and stress free. We would highly recommend the restaurant and staff and will be coming again next year, if not before. Many thanks again from The Hallett Family.