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4.3

Based on 100 opinions finded in 1 websites

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Nº 225 in 393 in Scottish Borders

CUSTOMERS TALK ABOUT DISHES WITH..chickensoup
Score
OpinionsNoteGoogle1004.3

comment_iconOpinions

Best pizzas about. And we tried the lot. All the Chinese stuff we have tried has been really good aswell. Only downside is there chips unfortunately, no idea what it is but they are always horrible, I have stopped getting chips from here and collect from elsewhere on way home. Shame as everything else is bang on. Staff are always lovely and will get your attention if you went back to sit in the car. Pizza chef is a good laugh even if he hates my pizzas with a passion 😂 (pepperoni and pineapple),but he still cooks them to perfection every single time. It's our go to place for a good takeaway (excluding the chips 🙈😂)

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Mobile Microchipping and Training . 2024-07-26

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Wonderful food. Hit the spot for sure and best chinese I've found since moving out of the city

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Cat . 2023-08-21

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Always great food from the bamboo box. Highly recommended 👌

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Lee . 2023-08-15

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Another lovely take away from Bamboo Box, friendly staff and tasty food

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viv fairbairn . 2023-07-16

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Fantastic food , staff are always very friendly . Fast food at its tastiest . A****** definitely be back for more

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Lee Wilson . 2023-06-18

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Fantastic food, with good portions, tasty and inspiring. Reasonable priced, a wide and very good selection of food available on the menu, and even home delivery. Friendly and accommodating. A superb place for food.

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Andrew McScotland . 2023-04-13

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Amazing food, great pizza, Chinese food 😋

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Jessica Mander McGregor . 2023-03-30

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I thought it was fantastic I had a Chow Mein and some BBQ Ribs Fantastic!!! My mum had Chicken Thai Fried Rice. It was a little hotter than she thought but still really tasty and not oily The staff is also nice, kind and welcoming I would highly recommend But recently it has gone down hill significantly

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Shadow Saber . 2023-02-18

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I really enjoy this place. And the service is alway friendly

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hugh ferguson . 2022-10-12

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What happened to the fresh vegetables ? Smothered in sauce.yuck!!!

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Douglas McBride . 2022-09-29

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Massive portions and good service.

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Mark Greenleaf . 2022-09-25

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Food poisoning alert ! My vegan friend had a Thai curry with rice and had an awful case of poisoning from the rice. If they can’t make that right I wouldn’t trust anything else from here.

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Google Curator . 2022-09-12

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Frist class Great friendly service

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Colin Kirk . 2022-08-13

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Great food highly recommended especially try the salt and pepper chicken strips yummmmmmmmmy

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Martin Bowen . 2022-08-03

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Slimy chicken ...6 cashew nuts in chucken cashew dish

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Kevan . 2022-05-23

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I have had lots of different meals from Bamboo Box and they have all been very tasty. Their delivery is very good too👍😋

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Derek Halliday . 2022-03-26

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Great food, great service at a good price.

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Philip Thompson . 2022-02-09

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Sharp service with fresh dishes, definitely beats many takeaways in Edinburgh

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xenoark . 2021-12-03

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Great products great price and great service.

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Philip Thompson (phil) . 2021-11-11

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Terrible! The first time I visited bamboo many years ago it was great. Sadly it's went downhill. I placed an order within the shop face to face. Once I got home I found they had given us chicken Szechuan instead of chicken noodle soup. (Neither of them sound the same). I called up and they told me that I had to drive back to the shop with the chicken Szechuan and they would swap with chicken noodle soup. So I was a bit miffed that I had to leave my other food to go cold in the house and drive back to the shop. When I got there they hadn't even started making the soup yet, and they made the excuse that the guy behind the till didn't understand my accent. The guy behind the till had hawick accent and I too also have a hawick accent, so a poor excuse. I told them what should have happened was that the shop should have used there delivery driver to bring the soup out to us and pick up the Szechuan chicken, and brought the cash difference, (that would have been good customer service). After various poor excuses, they eventually have me the soup and gave the soup for free and refunded. Got in the car and got home, and guess what, wrong soup this time, so I wasn't best pleased called them up, and the guy answered, he passed the phone to the manager and I could hear him say it's that guy again and started laughing thinking it's funny. Well I ain't laughing. I explained they gave me the wrong soup, and she made all kinds of excuses, then said I was being malicious and I was trying to destroy her business and it's my fault. Am not quite sure why it's my fault and why am being malicious, placed and order and they got it wrong twice, that's not my fault and it's certainly not malicious. Maybe they were the malicious ones did they give the wrong soup on purpose? I don't know but they certainly got it wrong. I told her that I haven't had a good experience and my review would reflect my experience. She told me if I give her a good review that she will refund my meal. I told her that I don't take bribes, and that I won't lie on my review. She then said doni go around giving bad reviews, nope I have done many reviews some good some bad depends on the experience. Another point of complaint was the ribs, tiny pieces of ribs (see pic) there was more veg than meat in the rib container. I won't be ever again. This place is terrible and can't admit when they got it wrong. A customer should never be made to be put at an inconvenience for their mistakes. I accept human error, but I shouldn't have been made to come back out to the shop and I certainly would expect that they would at least check the meal second time round. And the poor excuses and then telling the customer it's their fault tells me they don't value customers. And laughing over the phone at the customer doesn't help. Avoid and find somewhere better. Terrible won't be back.

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d_taddei2 . 2021-10-25

MORE AT Google

Great food and it was piping hot, look forward to the new menu

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Graeme keirs . 2021-08-14

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Very nice meal, it came quite quickly and was nice and hot, also plenty of meat in my curry

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lynn hanson . 2021-05-10

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Couldn't do a special chop suey..Couldn't do duck and beansprouts??? Its a very strange chinese..

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Tony Murphy . 2021-03-24

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Burnt crispy husks of what were supposed to be chicken balls, orange sauce with the duck tasted of only pineapple, delivery quoted at 20 minutes... arrived in less than 10, 100% a cheeky reheat, won't be back. Sweet and sour sauce was fine as were the noodles.

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Jonathan Maggs . 2021-02-09

MORE AT Google

A fresh, modern take on the traditional Chinese restaurant. Very clean inside and out. Very friendly and helpful staff. Wide and varied menu along with the time and tested favourites like curries and chow meins. We visit this restaurant everytime we want Chinese food and because of our rural location, we are willing to drive the 90 minute round trip with a thermal bag! Have used this take away for some time now and never had a meal we weren't pleased with. Would recommend Bamboo Box any day of the week! Covid: We have used the takeaway throughout the restrictions and each time the restaurant has been using a remain outside/in car until ready system with little dongle like timers showing remaining waiting time. Once the food is ready, it is placed on the counter while maintaining minimal contact and social distancing. Very responsible. Well done!

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Ree Forgie . 2021-01-28

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Nice Chinese food at a cheap price

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Daniel Wolf . 2020-12-11

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Fresh tasty food delivered exactly on time requested..brilliant

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Malcolm McEwan . 2020-11-15

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food always on time, tastes great and well priced. chow mein really good !

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Scott Beattie . 2020-05-25

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Starters (prawn toast and spring rolls) were nice, and flavours of the mains were good - nice chilli kick in the crispy beef. Shame it was chewy rather than crispy & the duck we had was grey and inedible. It was clearly not freshly cooked.

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marie leadbetter . 2019-11-01

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Good food great price friendly staff good atmosphere

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scott hunter . 2019-09-08

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Brilliant food great value for money

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Lorraine Palmer . 2019-08-21

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Honey chilli chicken and some chips... and the dug in the back droolin, normal bamboo box night lol

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connor wood . 2019-08-20

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The customer service was good and the food was satisfying

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Andrew Mcgillivray . 2019-07-22

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Good quailty excellent service at a great price

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Carol Hawksworth . 2019-03-27

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Taste was amazing! Had a thai green curry with coconut rice. Chicken chow mein also fantastic, not greasy like other Chinese takeaways. So much food in a dish that it fed us for 2 days! Would highly recommend it.

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Genevieve Matthews . 2019-03-08

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We ordered from the Thai section of their menu and had to bin all of it.. all £45 worth of food. I can genuinely say it was the worst any of us had ever eaten.. The portions were huge right enough.. but the food was horrible.. We didn't order any Chinese so I can't really comment on the quality of their Chinese food.. but the Thai was poorly made.. 😢😢😩😩

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Mbaezue Ugonna . 2019-01-13

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Great food. Decently priced, clean and friendly

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Scott Kelly . 2018-12-05

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Very well priced, nice premises and the food was great

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Lambsay . 2018-12-03

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By far the best take away in Hawick

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Aimee Brown . 2018-10-27

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Delivered directly to our lodge, amazing food and we even recieved some small thoughtful free gifts. 100% recommend 🤤

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nena horner . 2018-04-13

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Lovely young lady served us. Great food, plentiful

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Peter Lawton . 2017-08-25

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Five star experience in here would definitely recommend to friends and we will be back The portions are huge, great value for money.

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Donald Scott . 2017-07-01

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