Based on 153 opinions finded in 2 websites
Based on 153 opinions finded in 2 websites
Nº 465 in 951 in Wigan
Opinions
Once again excellent food was served. Shout out to the new member of staff Kitty who served us. We can’t wait to return soon.
Karen . 2024-09-13
MORE AT TripAdvisor
Awesome food. Well priced. Highly reccomend! There is a strong Asian theme. The food felt very authentic. Will defineatly be returning!
Karl N . 2024-09-07
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Fantastic food, freshly cooked. We had lamb flatbread absolutely delish, as was the poutine and fries, tempura prawns and lastly katsu curry with chicken. Washed down with a reasonably priced bottle of wine .. can’t wait to go back Great service very attentive thank you asylum
Wendy woo . 2024-07-27
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Very good customer service on the phone when ordering with the name of Aaron
Sophie Tracey . 2024-07-22
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What can I say, another great night had! Nice wine, lovely food and friendly staff. Another big shout out to our lovely waitress Libby, excelled yourself once again! Thank you chef too!
Karen . 2024-07-05
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Fabulous food and atmosphere as always. First visit for my dad and he loved it. Attentive staff and great drinks selection
Lorraine . 2024-05-30
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Food was exceptional. Really fresh and tasty. We had the poutine fries, chicken katsu, bao buns and duck sushi. Everything was perfect. Great staff and a nice place to be. Can't wait to return.
Wigandave1 . 2024-05-18
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We recently booked for dinner at Asylum. Yet again our expectations were surpassed. We have enjoyed the Asylum experience quite regularly over the last 2-3 years and have been joined by friends and family from the far flung places of their bases. Recently a couple dined with us at Asylum who had only just dined at Tattu, Manchester, and they rated the oriental offering at Asylum to be far superior in terms of quality, taste and for value for money. However, we would not stop at just revering that side of the menu as every dish we ever sample has been unrelentingly excellent in all regards. If you are a food 'nut' you will not be disappointed at this establishment. We would also want to commend customer service at Asylum as it has never been anything other than first class. All staff we have had dealings with have been welcoming, extremely pleasant and helpful, sincere and professional. We have see staff members retaining their smile whilst working diligently in the often busy and close confines of their working space. They go out of their way to accommodate and are a significant and critical cog in the Asylum wheel. Top marks to all and everyone who have made our evenings with you pretty damn special.
KCG13701 . 2024-04-07
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Been several times before and enjoyed. However feel the need to review after the poor attitude and service we received last night. I booked a table over 3 weeks ago via theor business WhatsApp just for drinks. A message advised they usually do not reserve tables for drinks only but they would this occasion due to us having a friend with a disibility. I agreed and thanked the guy ever so much. I rang a few days before the visit to confirm the booking. I advised if possible we would have food. They advised absolutely. Not a problem and confirmed the table was booked and in the diary. They advised it would be better to arrive 15 mins early as it gives us more time to order and ensures we get food before kitchen closes. I advised fine not a problem and thanked them on the phone. We turned up 20 mins early. Having not eaten all day was looking forward to our meal. Bear in mind the last time us friends went out was 13 months ago. The place was busy without a free table in sight. The standing bar area had a few people around but not busy. I waited to be served. The guy finished serving the gentleman next to me and said please wait a few minutes. I waited and watched him start to wash some glasses and measurements cups. The other staff was serving people in their section of the bar including people who had arrived after me. Anyways the original guy said 'what can i get you' after finishing his washing duty. I said' hi we have a reservation for four people for 'name'' He told me to wait another minute and disappeared at the end of the bar. He came back with a blonde waitress who came out of the bar area and approached us. She said she had tried to call earlier to say they had been busy and they were no longer serving food. I was like oh ok and checked my phone to find a missed WhatsApp call one hour prior to our reservation. Obviously i missed the call but no message was sent or any explanation. She said we were more than welcome to get drinks and that our table was currently being used but the couple were finishing their drinks then leaving and we could sit. I made it very clear in my reservation my friend needed to sit. Hence i followed it up days prior to confirm and double check everything. We agreed to stay for a drink after all we had just gotten lifts to the venue and we didnt really know what else we could do. I turned around to the bar and waited more than 10 minutes to be served. Bear in mind i had already waited about 5mins in the first instance. A lady came in through the main door and stood at the side of me and was served immediately. A guy came in who clearly was a friend of the bar man and got served. Then he disappeared and came back amd served some other person that had arrived after me. Then he said you ok. I advised not really. My 3 friends were stood behind me and one said i dont even wanna stay here now. The 2 people on the table were still not finished and looked like they wernt rushing and wernt at the end of their drinks. We got told we could sit outside of we wanted. In the rain but under a veranda. My friend said absolutely not, lets go somewhere different. I asked for the blonde lady as she was the one who had given all the info regarding food and table wait.. I told her we wernt staying. I was really upset we couldnt sit down. I told her i had been stood at the bar about 15 - 20 mins total and had been ignored and told her that several others had arrived and been served before me. I can appreciate it an accident once but nothing more. Bar staff should be aware its serve customers in the order they arrive at the bar. I said the table wasnt ready and we had been there 20 mins. And i told her i found the service very poor. And was disappointed. I left. I then sent a message practically advising the above and advised i was really disappointed and i got a reply advising i abused the staff. I certainly did not. I didnt swear. I didnt raise my voice. I advised the service was shoddy in them exact words and advised after 20 mins our table wasnt free. And disappointed about the food situation. It was not abusive. It was facts. Maybe hard to hear but the truth. Like i said i have been twice before and enjoyed the food. But i wont go again now. Dont take bookings if you cant stick to them. And once you fail four customers i would personally recommend you go above and beyond to make sure they are seated and served as quickly and politely as possible.
Tanya D . 2024-03-30
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First time visit - really tasty food, great atmosphere and good music for dancing to after hours. Only criticism is I’d like more menu choice but that’s only me ! 100% will be back
mad_ed_k . 2024-03-17
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Order food Friday night pizza wasn't cooked it was disgusting first time ordering from here in a very long time and manager was rude to me on phone when I tryed to make my complaint won't ever order from here again
lisa winstanley . 2024-02-14
MORE AT Google
Been here many a time for drinks so decided to eat here, why have we waited so long I ask myself! Food was great and tasty, reminded us of street food. Only criticism would be and this is coming from my husband is to heat the plates up before serving so your food stays hotter, thanks in advance. A big shout out to Libby, she helped us out on what to order with it being our first time here. Bottle of wine was nicely priced too. I would recommend booking your table as it was extremely busy last night. Thank you chef.
karenwB5840WS . 2024-01-28
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The quality has dropped and due to the high prices they need to be better it gets busy so occasionally there can be a bit of a wait overall it's ok hopefully the refurb will improve quality.
Stuart McGivern . 2024-01-16
MORE AT Google
Multiple times my pizza has arrived without the double decadence that I've paid £3.50 extra for. I've rang multiple times yet it keeps happening. Pure laziness on their part.
Megan Megandaughter . 2023-12-10
MORE AT Google
Exasperating, good _Gs Appróvèd....
garyn sparks . 2023-12-03
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Good food, friendly staff, can be busy but is to be expected as it is one of the leaders in the market. Parking is atrocious and people driving past could do with being more considerate and aware of the delivery drivers.
Hevs * . 2023-11-15
MORE AT Google
What a gam pizza cooked by Austin slater, highly recommend
Matthew . 2023-11-10
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Take away burgers 🍔 and fries after a busy week. Great delivery time, burgers were so amazing. Only criticism , fries probably a little over priced as just standard fries. Salt and pepper fries would be a good addition to the menu. Would 100% order again though 👍👍
LouvCunny . 2023-08-25
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Been many times and it’s always fabulous, both food and service. Food quality is always high and I held a private function here in May which was simply perfect. Highly recommend.
Rebecca Q . 2023-08-20
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Was bursting was gonna have a leak at the rear when waiting for my pizza, then l see half a dozen rats near the bins.
6lr6ak6 . 2023-08-06
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We visited for the first time tonight (Saturday). Great bar with lively music and atmosphere. The food is next level. We wanted everything on the menu but settled for sushi, squid, tempura prawns, beef tataki and the pontine fries. Food was amazing. Service was first class. Great value too. We will return.
358JonH . 2023-07-08
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Walk in order. Just as I walked in, four lads walked in before me. They proceeded to order, and then I ordered. No problem's. We all had out times on the screen. They got there's all good, then some confusion, and it appears only four orders had been cooked, not five. After an appoligie, it would be a further 10 min. I was then told I would be refunded for the 20min wait. Card taken but no refund. Food good.
Stephen O'Brien . 2023-05-30
MORE AT Google
Every single dish is a smash hit! Went with my wife on Saturday and we are desperate to return ASAP. There is so much variety on the menu. Every dish has tastes to offer that we have never experienced before. It is just amazing. Great selection of beers, my wife loved the cocktails and said she wanted to stay in there all night! Service is also incredible, I never write reviews but felt obliged to on this occasion as 2 days later we are both still thinking about the incredible experience we had at asylum.
sam f . 2023-05-22
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Good food and reasonable price if you go for the offers.
Mark Reid . 2023-05-14
MORE AT Google
Nice bar , poor clientele , door staff have it under control inside , but watch out whilst outside waiting for a taxis . One coked up fella tried to sneak up and blindside me . Saw him positioning to throw a punch , challenged him and he back off . Be aware
374russelld . 2023-04-24
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First impressions , quirky styled bar , lots going on in way of decor , bmx suspended from the ceiling , if I’m honest it felt a bit more youthful than I’d hoped for . BUT , the food was incredible, we weren’t sure what to go with for 4 of us dining , so the waitress talked us through the menu , nothin too much trouble …. Pork gyozas , lamb and goats cheese flatbread, were the favourites for me , but it was all amazing . Definitely recommend and definitely going back !!
michellepM2378QQ . 2023-03-05
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staff tried to turn me away 3 times despite repeatedly telling them I'd already ordered on the app. food sat on side while I looked at it and had to remind them. bit poor for a dominos tbh
Ste-J Willy . 2023-01-21
MORE AT Google
Bad experience with driver, pizza was alright, forgot my large garlic herb sauce, driver said is It that OK?? I said no I paid for that sauce... the cheek. Said he would be straight back with it, 20mins later still not got it. Phoned and asked for a refund, he didn't have any intentions of coming back. Also pizza got cold now so thanks dominos...
Chris C . 2022-10-06
MORE AT Google
One of the drivers tonight didn't bring one of the items. Said he would bring it back and didn't bother at all. Hopefully getting a refund.
Sha . 2022-10-06
MORE AT Google
Fast, hot food. Overall very good.
Alicia Chiles . 2022-09-19
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Paid £14.80 for 2 house medium white wines with lemonade Friday night 16th September....In the Bull next door the same drinks were £5.80. Shocking difference
Polly1y9 . 2022-09-18
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Great food. First time having poutine after seeing it on TV! Really friendly staff. Really looking forward to going again.
wildhareuk . 2022-09-10
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Very good venue the food was lovely and the staff were friendly and helpful I have the slow cooked brisket beef fries and my partner had tuna sushi
james k . 2022-09-05
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We have been twice now and both times have been brilliant. The atmosphere food and service are spot on. Our favourites so far are Tempura sea bass, Gyozas and Seared tuna tacos. However everything on the menu that we have tried has been great. We will definitely plan to go again as the place is unique in a good way and has a food offering that is like nowhere else. Highly recommended.
H5645VHrichardh . 2022-09-03
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Best I've had Ben is a top man and awesome pizza chef
Robert Lee . 2022-07-21
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After my mother visited one Monday there was nothing much to tempt her… plain eater… a staff member went to the nearby cooperative and purchased some tea cakes… which were toasted and served with a pot of tea..she was delighted as that surely is excellent customer service so ..my daughter and I went today for lunch. Excellent… fresh… cooked to order… staff very accommodating as I am gluten intolerant… absolutely smashing.
Lesley F . 2022-07-12
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First time visiting and thought the food was delicious. The right amount of spice, portion size and good friendly service.
Alanslater8 . 2022-05-13
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I love it here but can’t believe the amount of people who bring their children here!! One in a pram with a dummy and bottle and another a little older!! Dad drinking with 4 friends!! What is becoming of our society!!??
susanjA7906LW . 2022-05-13
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absolutely loved my experience ordering from this fine cuisine establishment. honestly the best part of my experience was being in the presence of Nicole, greeeeeaaaatttt customer service, lovely chap and fantastic conversationalist really helped my fear of holes
Katie hallmark . 2022-04-09
MORE AT Google
Excellent Monday night out for food and drinks! Cool setting, sushi was bangin, tacos were excellent, solid selection of alcohol and some great tunes. Winner.
theburgercapital . 2022-03-09
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They don't do cash on delivery anymore so that's annoying and there's cheaper places that do cash on delivery so I wouldn't bother getting a domino's it's over rated
Miles Fenton . 2022-03-01
MORE AT Google
Went as a family of 3 for lunch, everything is cooked fresh to order and expertly presented. We had chicken tacos, katsu chicken, pulled pork and dumplings. Everything was excellent and such nice assortment of salad and veg to accompany each meal.
ian_dempster . 2022-02-23
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Had a nice experience with the assistant manager Matthew regarding a customer service issue. Great staff! Thank you
Garry Dallas . 2022-02-17
MORE AT Google
3rd visit here and always as good as the last time, great service, food so good and fresh super place highly recommended, brilliant selection of drinks to!
nickc622 . 2021-12-15
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It's ok. It's dominos. Not the worst, but extremely expensive for what they do. The real issue is that it's surrounded by other pizza places that are both better, and far cheaper.
6022 . 2021-12-06
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Sadly I've only managed 3 visits to Asylum, each one though has provided the same however, great drinks, great service & exceptional food. Draught beers are incredibly well kept, and good selection, Becks, Asahi, Orchard Pigs, Hells, and a few that escape me. Food is...
Maps817445 . 2021-11-02
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Super nice, got my pizza on time, no problems.
Hunter Ben . 2021-10-21
MORE AT Google
If you're looking for something different from the usual gastro pub fare, we would highly recommend a visit to Asylum. A really imaginative and varied range of dishes. Everything we had was absolutely delicious and the service was excellent. We wil certainly be back soon.
Shuggy . 2021-10-07
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Great cocktails and mocktails!!! Lovely staff and great decor!! amazing place!! i recommend it and it’s great for outings🥰
jannytravvy . 2021-07-19
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After hearing all the great reviews from my friends who live in Standish we went to Asylum on Saturday afternoon. The decor is stylish to start off with. They have decent drinks choices for a start so cannot grumble about that. Having looked at the...
Freedom21618 . 2021-07-05
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Best food in the NW, best vibe, best staff. Good selection of drinks, exciting decor. The menu takes you out of your comfort zone and tempts you to try other dishes, then blows you away with well put together flavours all presented with a touch...
T1ny77 . 2021-06-24
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Absolutely gorgeous dead fresh and so tasty. Couldn’t fault the food. Service good too. Music loud that was the only downside but it was a nice atmosphere.
Bek12345 . 2021-06-16
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Spent a lovely couple of hours in Asylum this afternoon. Ordered various tapas style dishes and drinks. Food was fantastic. Staff so friendly. We were told on booking that we only had the table for 2 hours. Towards the end of this time one of...
familygirl681 . 2021-06-12
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Lovely food, amazing service. We visited with a baby and felt wwlcomed and well looked after. Everything was delicious and beautifuly served. Thank you Asylum!
AlekssandraOla . 2021-06-10
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i love this place, brilliant Cocktails / Mocktails here made by experienced staff. I love the quirky and different decor here too, perfect for pictures and meeting with friends/ family or with your partner. The Atmosphere of this bar is amazing, such friendly staff always...
restaurantadvister . 2021-06-10
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The food was great, really enjoyed it. Staff was lovely and kind. Cute quirky designs, would definitely go again 👍🏼
phoebemolyneux . 2021-06-10
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down down hill ordered foryears never again rude obonoxious unprofesional manager over a very justified complaint
yvonne mason . 2021-05-31
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Unbelievable food and if you haven't been you need to go right now! I'm a foodie and I've been to a lot of nice places and this is top notch. Amazing atmosphere, amazing food, good tunes and funky interior. City centre vibe right here in...
Slovesfood21 . 2020-10-11
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Had food at the asylum on Saturday and what can I say, amazing food from sushi to scallops, great menu choices , waiting on staff were fantastic, atmosphere buzzing. I can’t wait to go again.
122dannyt . 2020-10-11
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Been going in for a few weeks now, just for drinks, but decided to try the food after hearing about it. We ordered a good selection of different options to share between four people, The food was absolutely fantastic, and far exceeds our expectations. Everything...
ianainscough . 2020-10-10
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Can't recommend enough. Lovely food, the sushi is amazing. Cocktails where delightful. Really welcoming, staff were very attentive. Great atmosphere with quirky decor. Definitely would return.
Rachelmayw . 2020-10-09
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We have been 3 times now...... I can honestly say the service could not be better - polite, swift and helpful. The food is varied and gorgeous and the staff are helpful to advise about options. Nice atmosphere and overall great experience - excellent.
Paul A . 2020-10-03
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Fantastic. Beautiful food, freshly prepared and cooked, can see the chef at work. Service great. COVID-19 secure. Felt really comfortable. Great upbeat music. Was lunch so had a mocktail which was refreshing. Hidden little gem in Standish
Tripangel911 . 2020-10-01
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Our third visit was superb. By now we’ve tried many items on the menu. I must recommend the halloumi fries, the soul/ duck sushi and gyoza. Great food and drink. Would love a laksa soup added for the winter
NJ2571 . 2020-09-19
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I’ve been in here for lunch quite a lot since it opened. The food is excellent as is the service. I think I’ve had most of the things on the menu and I’ve never been disappointed. The staff are all pleasant and extremely efficient. The...
kathfirth . 2020-09-18
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Finally something different and funky in Wigan. Sampled bits of everything but the standout for me was the Poutine. I've had Poutine a few times but this was by far the best I've had. Everything on the menu tasted fresh, couldn't fault anything from the...
Northengit . 2020-09-17
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Although its stated on TripAdvisor as closed I can confirm it is open. Had breakfast. Eggs Benedict and a coffee. Really good quality food. Nice atmosphere and staff are good. Will definitely return.
Wigandave1 . 2020-09-14
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Fantastic food and atmosphere. Lovely friendly staff who were particularly helpful in helping us to find dishes suitable for my son who has a nut allergy. Will definitely be back soon.
EmmaH5260 . 2020-09-13
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Fantastic place serving fantastic food! I cannot speak highly enough of this great new addition to Standish. Genuinely one of the best meals out we have had in a long long time! Nice atmosphere too, and the service is good! We will definitely be returning...
pemweb . 2020-09-13
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Went with my daughters for lunch and had a lovely meal. Sat in front of the open kitchen so could see everything being freshly prepared and cooked We had a mixture of items, which we shared and thoroughly enjoyed. Meat balls superb as was the...
ian_dempster . 2020-09-06
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I’ve been 6 times so far and every time the service and food have been excellent. So far I’ve tried the breakfasts, lunches, snacks and coffee/cake, can’t fault anything!
60SueG . 2020-09-05
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Went tonight for the first time with three friends. As I told the chef the food I had here was the best I’ve had in a long time. Regularly eat out in Manchester and London but this was special. Pan Asian served in bowls so...
mah58 . 2020-09-04
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Visited for the first time on Friday & was very impressed! A lovely small restaurant/bar in the centre of Standish. Great interior design, tables available inside and out. Menu based on tapas, I had the salt & pepper squid & fries, also tried the sushi....
anna_reviews1998 . 2020-08-23
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We made or first visit for food today and was impressed. The menu is centred around tapas dishes, however other set meals are avaliable (along with breakfasts until lunchtime). We had tapas, and the chicken wings as an example are tasty and plentiful. Staff are...
JON3778 . 2020-08-17
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I’ve visited twice for lunch and the food was top class on both occasions. We’ve had the beef salad, two types of sushi, gyoza and fish cakes. All delicious and fairly priced for the quality. This place is a great addition to Standish as you...
NJ2571 . 2020-08-16
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Been tonight for the first time at this relatively new bar. The food was absolutely amazing, a fusion menu and of the highest quality and preparation. The service was excellent a lovely waitress who answered all my questions.
Suzy2468 . 2020-08-12
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Officially my new favourite place for breakfast :) Fantastic addition to the village and within walking distance. Friendly, attentive service. #eatlocal #eatouttohelpout
GlobeTrotting401936 . 2020-08-11
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Excellent menu -all reasonably priced.Staff were all efficient and friendly.Definitely worth a visit.
Y9684UHdavidb . 2020-08-09
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I can’t hesitate to recommend this new addition to Standish. We went during the opening week and had some lovely food. We are sushi fans so we excited to try them - had the chicken one and the beef one and we’re not disappointed at...
TripMember08052015 . 2020-08-03
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Lovely new little bar. Came on a Sunday with an idea of what I wanted but was told we could only order from the Sunday brunch menu written on the wall. Didn’t bother us much. Being a vegetarian I Went for the big V roll....
JDH0709 . 2020-08-02
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Wow! Enjoyed a lovely lunch date with friends today at this funky place with a menu to match. Lots of choice, portions are generous and all chosen dishes were delicious. It's spotlessly clean throughout with an excellent service provided by the staff who are all...
982lorraines . 2020-07-20
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Nice new bar in the village, totally different concept to anything else. Very quirky interior and looks to have a varied menu. I only had a drink but they have a good choice of beers.
ian_dempster . 2020-07-17
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Visited this new bar in Standish and enjoyed. Very quirky and much different to other bars in the village. Like the decor and good seating with a fairly large outside terrace. Good choice pf beers and a different range of tapas type food menu.
ian_dempster . 2020-07-13
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Poor. No cheese and a topping missing. Not worth the price
Vicki Holden . 2019-08-16
MORE AT Google
My son and his girlfriend had a pizza delivered this evening. Not happy at al as one half of the pizza was burnt
Catherine Melling . 2019-08-11
MORE AT Google
Very good service, very good pizza. Loved it. Prices were little higher but promotions are different across the country. Parking for pickup was right next to store.
Sumeet Girdhani . 2019-07-07
MORE AT Google
Excellent service today. Also many thanks to the delivery man at 4.45pm in Parbold who helped me out with the kids on the drive! Very kind and very much appreciated.
* . 2019-05-23
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Delivery Driver - Sam , thankyou so much for helping me on the garage forecourt , I know you were very busy and I really appreciate that you stayed to help fix my car !! Big thankyou .
Phillipa J. . 2019-04-28
MORE AT Google
Really good pizza, usually have 8t ever Friday
Shanara Tsoi . 2019-04-13
MORE AT Google
Never been disappointed with the pizzas.
David Morgan . 2019-03-28
MORE AT Google
Shocking! Rude staff, the apparent manager hasn't got a clue how to speak to customers. We watched the driver (on the tracker) do a complete lap of standish before coming to my house in Springfield. I called the shop to make sure my food wasnt gonna be cold and to let them know he was going the wrong way only to get "Sam" give me a mouthful of nonsense about hes following the correct route. Driver was a good lad, very pleasant, and he confirmed he went the wrong way. Haha. Food was ok. Luke warm.
Craig Mulqueeney . 2019-03-16
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Very rarely there’s some mishaps with toppings when ordering for groups, but never anything that drastically changes the experience. Always hot, on time and quality pizzas. Never been disappointed. Good staff and good food. Would recommend.
Sam Felstead . 2019-01-02
MORE AT Google
Waited over 10 minutes at the till to place my order. I counted 13 staff behind the counter but only 1 girl was taking orders!!?? Got home and found I had been given the wrong pizza! Hideously overpriced for average pizza. £16.99 for a Medium Pizza!! Never again!!
Paul Gray . 2018-09-10
MORE AT Google
2nd week running no garlic sauce in corner of pizza box. Learnt my lesson from last week with two slightly miffed children, check before you leave! Ask and you shall receive.
Andrea G . 2018-01-29
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Ordered half and half for me and my young son...my son watched the app for 30 minutes...pizza arrived and it was all one and my son will only eat cheese and tomato..I rang straight away that the pizza had been delivered and the man that answered said he would see what he could do and came back on the phone and said he would send another out...so I asked what I should do with the original pizza and he said he would check again and then a woman came on the phone and said NO I can't have a new pizza and that the man was new...even though he had clearly checked with someone she said he hadn't checked with her!!...shocking customer service..had a very upset boy which she heard and wasn't bothered...I will never use again!!
Donna Aspey . 2017-10-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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