ASK Italian - Stevenage Leisure in Stevenage

I found that the service wasn’t the best had no one come over and ask if everything was okay with the meal I also felt like the food I ate was t the most appetising

Three of us went for a different version of a bolognaise, I went for the mushroom truffle calzone which was a first and it was nice.

Awful experience. Waited an hour for tasteless food. Had the pancetta carbonara which the menu says is ‘loved’ but missed any cheese in it as far as I could tell. Clear the focus is on fulfilling takeaway orders instead of serving restaurant customers. Tables were left dirty and long waits for people there. The staff behind the bar kept loudly smashing glasses, ruining what little atmosphere there was. Never visiting an Ask again.

Situé dans la zone industrielle de Stevenage, avec vue sur les parkings. Cuisine de chaîne mais escalope de poulet milanaise tout à fait correcte, bien croustillante.

We arrived after 10pm after a day of brass band contesting at the Arts and Leisure Centre. We were welcomed despite the late hour, and enjoyed an excellent meal, really lovely food. There was no pressure to finish and leave. Thank you to everyone for a great evening!

Food was awful. Overcooked chicken with undercooked potatoes n floppy broccoli. Partner had pappardelle which was clumped together,4 thick,stuck together in clumps of thick pasta. All aspects were poorly cooked. Very disappointing and won't be back

Even though I was on my own (away on business), I felt comfortable and was made to feel very welcome. The food was lovely, freshly made, and reasonably priced. Waitress, despite being pretty rushed off her feet, was attentive but not overbearing. All in all, a very pleasant experience.

What a fantastic service! I took 3 kids for a quick dinner as we were in a rush. One of my kids didn't fancy anything as he wanted to eat elsewhere- so staff kept on offering him free ice cream which he said no to. Another thing - gluten free kids size pizza was massive for a kids meal (good thing). They treat children as any other customer - fantastic service once again. Besides we didn't have the table booked and they could still accommodate us on a Friday busy evening. Thank you ☺️

Super tasty food. Fantastic service from start to finish polite and professional little one's food came out at good pace. Loved the bread sticks. Pasta dishes great and a good portion. Will visit again when next in Stevenage before a long train journey.

Was looking forward to visiting Ask as hadn’t been for a while but what a disappointment, the food was bland, but most of all the service was pretty bad , ordered some drinks and when they didn’t come asked about them and the waiter was really rude , safe to say I won’t be coming back !

Pleasant restaurant. Nice pizza but very stingy with the toppings for the cost. Would only go back with a voucher.

Usual Ask fare and as usual, rather nice. Friendly helpful hardworking staff, speedy service. Conveniently placed in the Leisure Park. This one is perhaps less "smart" than some (although it's perfectly decent, clean and tidy). Here's a thing though - the noise from the kitchen is LOUD - clatter of plates and clash of metal - how odd.

This has always been my favorite place to eat. I do not go out much but it was my birthday and we met family at ASK last week. The waitress was not only sarcastic but rude as well. Her attitude was really off. The rudest part was the bill she had added over £14.00 for a tip. We have always tipped and with a generous attitude. I refuse to be told what to tip especially with poor service. We asked for this to be removed from the bill which she did. It's sad because we have 3 more birthdays coming up and the plan was to spend them all at ASK, but not now. The food on this occasion has also gone down hill (mine was swimming in oil). I am a saddo and have the same thing everytime I go there so I kind of knew what to expect and I just couldnt eat it. I have never written a bad review but I felt this needed saying. I am so disappointed. I have been told there is another ASK in Letchworth so who knows I may try there.

Excellent chilled atmosphere to study. Excellent coffee too. I asked for a refill of black coffee on the off chance that it was served here. Was told that it wasn't really offered here, however 5 minutes later I was brought a hot, fresh, black coffee on the house. Very kind and courteous staff who prove that this industry is hard work, but being a polite customer goes a long long way. Amazing customer service with a smile. I won't put the name of my server here purely because if they broke company policy by bringing me a free coffee, I don't wish them to suffer for it.

Excellent service, excellent food 😁, air conditioner was welcome bonus, bright and airy. , Comfortable booth.would recommend x

We went on a Friday before local theatre at 5.30. Given that this is a chain restaurant on a leisure park we didnt have mega expectations. Miguel was our waiter. He was excellent. Really helpful, attentive and a really nice guy. The food was good, the service was brilliant. We are actually going to the theatre again this friday and have already booked our table her again

We had the family dinner and the food was served hot and was very delicious. My daughter ordered carbonara n it was mouth watering.

Me and my friend had such a lovely experience here. We were seated very quickly (even without a reservation on such a busy day) and we’re given these adorable little shot glasses with this raspberry lemonade which was beautiful. We had a young waitress by the name of Honey, she was quick, served with a smile and was a delight to have as a waitress. I ordered the spaghetti pomodoro and my friend ordered the Stromboli pizza, my meal was a 10/10 and tasted amazing. We payed our bill and left a tip since we were so happy with the service.

, FETTUCCINE BOLOGNESE tiramisù Dessert Espresso martini cocktail Didn’t think much of it & probably won’t go again In 2021 I went for my birthday with my mum & I had a shot of brandy with limoncellos Meatball & penne I don’t think I will bother again

The food was average as was the overall experience. I had a waiter by the name of Bela. Limited English and as a result,, seemed quite irritable whenever asked a question (although very few questions were asked). Not very attentive throughout and seemed a little...

We attended mid-week for a nice meal out, having never been to this particular ASK restaurant it looked good so we booked a table and in we went. We was seated quickly and given menus, drinks orders taken. There was only 2-3 floor staff and...

Have been to Ask numerous times and always had good food and service but last night the standards had definitely slipped! My son’s pasta was tasteless, my main of chicken supreme looked as if it had been microwaved, had a tiny bowl of sauce with...

We were a party of 10 and had no booking. The restaurant Manager was very helpful and sorted out two adjoining tables, one of 4 for the adults and one of 6 for the children. The service was brilliant and they brought us shots of...

Came with my cousin for a light supper, ASK is always a safe bet for vegans. Beautiful food, friendly server, good menu choices for us. Will definitely go again soon.

We came to ASK Italian 09/07/2022 and the experience as a whole was outstanding, Luiz our waiter was incredibly friendly and was always coming to check on how we were getting on and if everything was okay, he was great and could not compliment him...

Went to this restaurant after enjoying an afternoon out using the leisure facilities in the area, came here for some late lunch. We ordered the spinach pasta dish, the pasta itself wasn’t bad but it seemed to be covered in creme that was not sauce...

Never been here before but was given a buy a gift voucher so visited tonight. Our visit was absolutely exceptional. We had a fab booth. The special menu was brilliant. Loads of choice. Great atmosphere even for a Tuesday night. Food was amazing. Our waiter...

Honestly it's the worst, we ordered a pizza which was so bland I started laughing but the smile was wiped when the £4 salad came out some mouldy lettuce and radish. Honestly if you want to eat food don't go here it's awful you be...

Lovely meal and great options for the kids too. Staff were friendly and efficient, felt really well looked after. Will definitely be back!

When we first arrived we were welcomed by a super happy, super lively, super kind woman (Antoinette) - who made our entire stay 100%. The atmosphere and laughter was great. Food was nice, we all tried different main courses and all happy with food. Kids...

food was lovely but we waited over 20 mins to get the bill despite the waitress looking over at us multiple times…it wasn’t busy either.

We came up from Southampton to see a comedian live. We were 15 mins late as we got lost. No problem with getting a table. Waitress was awesome, very polite and patient. Nothing was too much trouble. She was the same with all of her...

We visited here on my 4 year old granddaughter’s birthday and the whole experience was enhanced by Netty who was wonderful with the two children. Our food was good snd our waiter was excellent. Thank you Netty for the “princess lemonade “ which made our...

The restaurant was empty on a Saturday afternoon, not the best sign, and to be honest I couldn’t understand a word the waitress said because of a huge black mask covering her face, so took a lot of patients to actually understand her. When the...

Waitress was very rude! We asked for pasta and when it arrived it wasn’t the correct dish and the waitress shook her head at us and held the plate of food in my face! Even though I was saying no thank you as it was...

Just got harassed by a member of their staff in the car park accusing us of not paying the bill. They recommend paying via a QR code and I had to show them confirmation on my phone witnessed by onlookers. They still had the audacity...

This is a great regular to go to. The customer service is really good - staff are very attentive and welcoming. Always happy to help! You get a free shot of homemade lemonade when you arrive which is nice, and I like now that you...

I was visiting Stevenage and me and my mom sat down to eat at Ask in the leisure centre. The day was warm but with rain showers here and there. We had a small dog with us so we asked if they would serve as...

The food tastes good as usual, but some things need work. I’ve been here twice in the past 2 weeks and both times I’ve found the classic pasta dishes I opt for, rather dry and lacking sauce massively. The staff are very average, rude at...

I got a deliveroo. To be fair the food was tasty, some of it especially. We got burger and chips and there were 9 chips with the burger. Very poor value for money. Tasty food though

Service was top notch. Food was okay. I ordered the breaded chicken and the broccoli was underdone and it barely came with any mushroom sauce.

Tonight me and my boyfriend were served by a very charming and kind young man, Miguel. He was very attentive and gave us overall brilliant service! Also the food was pretty good too. Will definitely be back next week! Grace.

I went with 5 adults and 1 child on a Friday evening. We were seen and seated promptly by a delightful waitress and our orders taken promptly. You could see that the food had that chef touch and was well presented and tasted excellent. The...

Myself and a friend had booked a table for 6.00 pm, unfortunately we were rushed and kept being pestered by the team as if they wanted us out quickly so we couldn't take our time and enjoy ourselves as much!

Lovely food at a respectable price,good service and great atmosphere,would recommend to others,5 stars ⭐️⭐️⭐️⭐️⭐️

Visited with a friend for my birthday. Ordered an Apple and Blackberry Cooler cocktail. It said it was served with an edible flower, one of the reasons I ordered it as thought it sounded special. Drinks were served and it just looked like a pink...

We popped in for some lunch it was busy but we were quickly seen to a table. Our table was very sticky and so we asked to have the table wiped. The staff member informed us that it was due to the table top. however...

Service was quick and the food was good but not hot. Great for a family meal. The desserts were varied and tasty.

Lunch with a colleague. Always tricky as I have so many foods I can't eat. Waitress offered a number of menus and was attentive without being intrusive. A great place for a working lunch

Just returned from my first (and last) meal at this restaurant... no wonder the restaurant chains are in trouble if they are like this. The service for our party was appalling and when we complained we were told they were busy (with half the tables empty!!) We wee sat for over 20 minutes before our drinks order was taken and they then took another 20 minutes... but only after we complained. The food was bland and tasteless and my Jale Chicken Cesar’s salad was barely a starter portion and definitely not an £11.50 main course. Poor service, Poor food, Poor portion size... Wont he visiting again.

Nothing I could complain about but ASK need to up their game a bit in such a competitive market . A little more interesting choice of vegetarian options other than the usual pizza pasta would be welcome . Salads rather boring .

Lovely 3 course meal with friend. 40% off deal. Loved the food but for the price of the cocktails they were pretty poor quality. Wouldn't order them again. Staff were friendly.l and helpful

Waited at the door for while, then was seated, then we watched a family of 4 get seated, then we watched said family of 4 get their drinks and order taken, then eventually our order was taken, olives arrived before drinks. But food arrived pretty swiftly after thatFood was good though.. there was 2 chefs in uniform and 1 wearing a hoodie and no hat which was odd, was like he popped in the back door to say hello and ended up working

A good example of the chain. Fast service and food to a good standard. Easy to find and ample free parking outside.

Perfect evening. No waiting around. Service was both fast and friendly Food was awesome. Highly recommend. Will be back

What a lovely place, being honest wasn't our first choice as we had been to Prezzo but the front of house has a very rude manner about him so we ended up at Ask. Very welcoming, polite and we were served by a very helpful and friendly gentlemen named Miguel. Food was lovely, nice atmosphere, cosy. Will be our go to restaurant now when up that way.

A very enjoyable meal as a reunion with friends Food and service excellent Early evening not too crowded Will return again Accept tesco vouchers Brilliant

Booked for 9pm, was seated straight away. Drinks ordered and brought quickly. Food served swiftly as well. I had the whitebait which were tasty, also a fair sized portion.

Having been ignored at Prezzo walked round the corner to Ask. Seated and served straight away. Eight of us had a nice meal in pleasant surroundings. Good service and piping hot food. Will certainly re visit.

My Partner and I am coming back to this branch every 2 years now, from Milton Keynes.

We went here for lunch at the weekend. Things which weren't great were: the table top was very sticky which was unpleasant and this couldn't be resolved as the lacquer on the table top had melted and was very tacky. One of us had a desert which when it was served had partly melted and it just didn't look good and the deserts came about 15 minutes apart too. The loos were very unpleasant and it appeared that the place was understaffed as plates etc were piling up. The whole experience just lacked any sort of ambiance at all which was a shame, it was very lacklustre. After a while you do get to the point where you can't be bothered to complain about things and you just decide that you won't return as that is much easier to do. On the plus side our waitress was very friendly and and the main course pizzas were very tasty. Ask in Stevenage Old Town is better in every way and a much nicer place to eat.

Ate here recently, with our two kids. Arrived earlier than our booking, but this wasn't a problem. Staff were friendly. Food was tasty and good portion sizes.

we didn’t feel welcome when we arrived, multiple staff looked at us in the eyes, but did not greet us or give us one of the multiple tables that were free, made us feel very little and I did NOT like it at ALL, I DO NOT RECOMMEND AT ALL! Nando’s is better and it’s in the same leisure park.

Went here after work one day. The pizza was at best warm when it arrived, so went cold before I had finished eating. Service was 'disjointed', and it felt like eating in a school canteen.

We visited for dinner with family & had a lovely evening. The service was good & friendly. Food was delicious & good portion sizes - good value especially with a voucher though drinks are expensive!

On Saturday 20/04/2019 we visited Ask restaurant in

A prompt waiter who was really polite and didn’t mind having to come back several times as we were not ready to order. When the goats cheese calzone arrived it was cold and the chicken one was burnt black on the underneath and luke warm in the middle- the waiter ( a young man with dark hair) was very apologetic and took them away for replacements however the third meal arrrived hot and was very good! Unfortunately when the replacement arrived bottom half of the chicken calzone was still burnt!

Always good/fast service. Excellent food and staff. Can’t wait to go back. Spaghetti Pomodoro is amazing and the chips are a good side!

The food was nice, but I would not return because the staff are rude. I said excuse me to two members of staff to ask for the vegan menu and they both looked at me and ignored me. Then one of the waitresses started clearing our plates when 2 out of 4 of us were still eating, which i find so rude. She actually leant over my Mum whilst she was still eating to pick up an empty plate. No excuse me or apology or even asking if we had finished. We were then asked if we wanted the dessert menu whilst one of us was still eating. Manners cost nothing and it definitely puts me off returning. Plenty of other places to eat that serve nice tasting food with good customer service.

I've been here for the second time and the service was excellent, our waiter Leonardo was very helpful and friendly. Food the same like service very quick and very tasty.Sea bass and pizzas were delicious.

Very cool place to eat great menu the bruschetta was awesome so was the lasagne good service would eat here again

It’s with a pleasant surprise that we had the most excellent meal at Ask Italian at the Stevenage leisure park. Our food was beautifully cooked with great service. I had deep fried courgettes to start and the lighter asparagus with pancetta pasta served with their colourful mixed salad. All the food was very good. It really is recommended.

I came here by myself a little while ago as I was waiting to pick up some family members from the train station.

I've been here 3 or 4 times recently with different friends. The food is very nice but the service at this location is inconsistent and often slow. I've had really a friendly reception then followed by a poor service waitress. On my last visit I asked for water and was given very water marked glasses and water marked cutlery. May I suggest checking your salt levels on your dishwasher. I knew the glass was clean but it's off putting and I expect more when eating at Ask as it's not a cheap restaurant. I recommend the chocolate and blood orange tart, it is very nice. I prefer the Ask in the Old Town, better service, better standards and more consistent staff. Overall I would choose the Old Town location over this one.

The best part of this establishment is the Staff and service. The food is very lacklustre - two out of three dishes were luke warm. I order a lamb pizza which is one from their premium range and it was awful. There was a 2" gap all the way round where there was just tomato paste, no filling. In the middle there was a mush of soggy onions and very little lamb. We were sat in a booth near the window and there was a cold draught. I asked for an Americano coffee and it came with hot milk?? In fairness they changed the milk when asked to do so, and I didn't raise any of the above negatives with them as we were on a time limit; I am sure they would have responded well, but really should be getting it right the first time. I never expect much from chains - it is nearly always an over priced average food experience; had we had more time I would have sought out an independent.

Good choice of menu , nice atmosphere, friendly staff . We enjoyed our meal very much lovely waitresses very keen to please . My daughter is Celiac and they really took care in making sure everything she chose was gluten free .

Ive been there with my friends for birthday celebration and I have to say the staff made our night out unforgettable.Professional service and we felt very welcome.The waiters and waitresses smiling and not lazy to look after ppl there.Food is excellent as always.Most of us had pizzas and they were so rich of topping and cheese was melted as its written.Coctails and all drinks looks and taste as it has to be.Music is cool and even the chefs were really nice and seems happy.Was really memorable and joyful.Recommend it to everyone who want a cool and fancy timeout with quick and wicked service!

We visited this restaurant after seeing the panto at the Gordon Craig theatre. Despite our very pleasant request for a table for four we received a sullen reply, no smile, no kind words. We were shown to a table and did receive good service subsequently from the waitress assigned to us. The food was acceptable and at the end of the meal we asked for coffee at 21.30 and were told the bar was closed. I agree we were the last customers left, but we had noticed the staff gradually leaving and clearing up some time before. On their website this restaurant clearly states it closes at 22.00. This is no way to treat customers. I shall not be returning.

Fantastic Food a good variety plenty of disabled parking spaces outside, the tables were well spaces apart so you couldn't over hear others conversation, don't know about gluten free though, a good variety for vegetarian choices. Toilets were very clean. Step Free Access for wheelchairs. I recommend the Garlic king Prawns and the Four cheese Pizza which wasn't too large to put you off eating it

We haven’t visited an ask restaurant in some time so for a refreshing change decided to opt for lunch here, it was fairly quiet and seated easily. Staff were all very efficient and friendly, melted my heart when an elderly couple came in the care shown when helping them get seated & explaining the menu to them was so admirable & shows great customer service. Menu options were nice & varied, purple basil pasta was bursting with fresh flavours & beef brisket pasta very hearty too. Enjoyed our visit very much & would not leave as long to revisit this time.

Came for a date night with the wife, table was ready at agreed time, the food was lovely, and service was excellent - friendly and attentive waiter (Peti, according to receipt), food served quickly, and everything was spot on.

My son and I ate here and both enjoyed our Prima Pizzas. - he had Coppa Ham & Egg whilst I had Salami Mist. Both excellent. For dessert, he had Warm Rum Doughnuts but the Rum was cold which detracted from the pleasure as it chilled the doughnuts!

Food was average but the staff were just rude no better word to describe it. Wouldn't come back. And when asking for the meal I got a very very rude response!! Wouldn't even waste your money there are better places.

I needed good pasta the evening before a half marathon. I chose a fettucini bolognaise but it was very disappointing. Really it was just wet mince, with poor seasoning and undercooked onions. It took me back to student days when mince was what we ate all the time because it was cheap. Possibly just a bad choice and other dishes really good. Hope so. Lots of people having a good time.

Had a lovely meal out, date night with hubbie and as always Ask did not disappoint. It was very busy but the wait staff were all over it and we did not feel neglected at all. Would recommend anyone try here for a nice reasonably prices meal.

We went to this place for dinner and ordered an assortment of dishes ranging from Pizzas, Pasta and Lasagnas. The food was tasty and the service was impeccable. The place is located very close to Stevenage railway station.

Friendly staff and quick service. Food nice, lasagne not very filling as its quite small and not very meaty. Pizza nice but needs a bit of seasoning. No problem using tesco Clubcard vouchers

Visited last night with my girlfriend, not our first visit and not our last. Food was amazing I had a calzone and my girlfriend had a vegan spicy tomato pasta. She couldn’t finish it all but the waiter was more than happy to box it up for us. The staff were very friendly and helpful. Highly recommend

ASK is always a great meal out - plenty of vegan options and the staff are very friendly. It can be quite loud with kids and families during the day, but what do you expect in a leisure park? We always have a nice meal that's reasonably priced.

My husband and I went here to enjoy some time together and what can I say about 2 members of staff in particular well they were so attentive and helpful both myself and husband had requests that were met without any issues. Amazing food and customer service

We popped in here last week for dinner. The staff were really lovely and polite. The food was delicious as always. And we would definitely visit again.

Wonderful service. Friendly staff. We had a tall, Italian (I think) waiter who was lovely. I sent my carbonara back as it had too much pepper in it and he took it off the bill, which I thought was very kind and thoughtful. Really enjoyed our evening.

I went with a friend after a cinema visit. We both had a ‘light’ pizza. Mine was very light. The base was good. There was no more than a teaspoon of goats cheese sprinkled over it with a bit of tomato and rocket. The accompanying rainbow salad was tired. Very poor value for money and I won’t be revisiting.

Service here appalling, was seated and left for 25 minutes walked out and went to another restaurant

Went for a quick 1 hour visit at Lunch, the food was great as was the service and the new decor 👌🏻

First time at Ask for quite a while and very impressed. Food and service great and perfect for pre cinema meal.

A family visit during a trip to Stevenage. Good food and service. I have visited many ASK restaurants but they did a really good job of my gluten free pizza. Although garlic bread was not on the gluten free menu they made some using a gluten free pizza base.

Been here a number of times and the service is always good they take great care and regularly come back to ask if we require anything else, sadly went to Firejacks Stevenage instead today and wished we had gone to Ask

Thank you Miguel for being a perfect waiter to my friend and myself yesterday afternoon. We had a lovely time and thoroughly enjoyed our delicious food and drinks.

A great place to eat, have a drink & enjoy Italian cuisine. We visit often after a film or a bit of shopping. The staff are very friendly, the service is excellent & the food is always hot & tasty.