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2.5

Based on 214 opinions finded in 1 websites

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Nº 884 in 1033 in Croydon

Nº 3 of 3 Thai in Croydon

CUSTOMERS TALK ABOUT DISHES WITH..duckprawnnoodlescoconutpayeggfriedoldcurrychickenrice
Score
OpinionsNoteTripAdvisor2142.5

comment_iconOpinions

Was here for a business meeting with other estate agents just after a showing. We reserved a table for 5 and they gave us a table for 4. So unorganised and rude in terms of customer service who spoke very little English. The food was too spicy and I found some lint in my curry that was not from onion but clothing, I showed it to the woman working there and she argued with me saying it is an onion piece. I had to throw the plate in the bin for her to bring a replacement, and they made me pay double instead of apologising for the cross-contamination. This business seems to be uneducated on UK consumer laws and food health and safety. Shameless.

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Anna S . 2024-11-10

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Went in with my husband and son, tables were free but extremely dirty took a while to get us seated. Asked for a baby seat and they said that they do not provide that during that hour. My son had the coconut rice and chicken lemon grass dishes. I normally do a routine check before he eats and saw a large fly in his food. I immediately complained about it and was not allowed to take a picture of the plate as the manager took it away and blocked my phone camera aggressively. We stood up to leave as we felt unsafe, the restaurant is not family-friendly at all. They ended up charging us for the plate that had the fly in it. Never going back there.

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Zoya C . 2024-11-10

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Minus stars if possible, AVOID AT ALL COSTS, DANGEROUS LEVEL OF FOOD NEGLIGENCE, UNCIVILISED STAFF/IMPERSONATING DIFFERENT MANAGERS UNDER MULTIPLE NAMES, It felt like I was talking to a scam caller from Asia who had nothing better to do with her time, POTENTIAL SCAMMERS & MONEY LAUNDERING RENTAL. I am not the only customer who has experienced something like this, multiple reviews complained about this "restaurant" breaching UK consumer laws. They lie and force you to pay cash against your will and are dishonest about everything, the food is bad and the customer service is even worse, absolutely criminal! I have recorded calls of the staff Cee/Te impersonating different staff (calls from 02086861177 were all recorded), pretending to be different staff managers, extremely uncivilised even before I called in to complain about a black straight hair in the main dish, the lowlife first responded "AND WHAT DO YOU EXPECT ME TO DO ABOUT IT?", like hello, are you untrained or mentally-challenged to not know what common sense is, what type of manager replies this way to a hazardous food complaint?!! She said that it is not possible, I offered to email her the video and images, she declined to see the evidence and continued to say that this was false even after explaining to her that I have curly blonde hair and I literally have video footage of opening the clingfilm and box on my IG story... Ordered food online, the food arrived severely late, found hair in it. I ordered another dish a few minutes after since I could not be full with just the starter than I ordered with the contaminated dish. Anyway, not only this staff members is completely insolent and lacks basic phone manners or knowledge of UK legal standards on how to deal with complaints, she claimed that she does not know what the restaurant email is whilst being a manager. Eventually, after telling her that I will be escalating it legally as her behaviour in each call was suspicious and unprofessional, she then called me late at night pretending to be another manager under a NEW NAME, how ridiculous and cowardly of her! She then either took or pretended to take my sort code and account number, et cetera to process the refund within 2 days. I asked for a receipt confirmation for the refund and she declined and said that they will just call back. I let her know that I cannot answer calls at night, and that she should just email the refund confirmation if she is genuinely collecting my card information for that purpose. She then told me to close my complaint case, I told her no, send me a written email that the case has been resolved by you so that I can add that to the complaint file and have it closed. This restaurant is uber unprofessional and scandalous, an absolute joke to deal with.If you listen to what she said on the phone to me throughout the evidence recordings you would think it is a sketch, utterly immature and ill-mannered. Still waiting for that email...I responded to their automated reply email successfully with a summary of the call with "Te" confirming the refund, and I mentioned the payment details just in case "Te" misquoted my details on purpose to not refund, nothing. I suggest all previous customers who were declined their consumer rights to take legal action because they are impersonating different managers and buying time hoping that customer will forget about the major issues. This restaurant decided to mess with the wrong person, I am in the legal sector, I sue these dodgy pedestrian unprofessionals daily. Most likely might be a lousy money laundering venue judging by the overall evidence.

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NonDucor D . 2024-10-24

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We received leaflets for this restaurant a few times but never ordered until now. Ordered today. On deliveroo. It was delivered in less time than quoted. Green thai curry eggfried rice pad Thai banana fritter and duck. Absolutely mouthwatering. Highly recommend. Great portions. .

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moccaTs . 2024-07-14

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Overall experience was okay.... The food was good, decent portions and hot. Disappointed they only had 2 choices for dessert and was surprised they do not stock Ginger Ale. The lady that serviced us was pleasant but she seriously lacked enthusiasm, if she moved any slower she would be going backwards. We waited ages for our drinks which eventually arrived with our starters. When we asked for the bill she put the bill in my hand as oppose to placing on a plate on the table. It's clear the level of service in the restaurant needs to be improved...not sure I would eat in the restaurant again but would order takeaway as the food was nice.

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Tour551229 . 2024-06-19

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What a lovely little place! Went with two friends and called on our way to see if their kitchen would be open as we were looking to eat quite late, they’re open till 11 so it ended up perfect. The lady who served us was so warm and welcoming, she was also very accommodating of our indecisiveness with the menu. The food was delicious, came out piping hot, tasted fresh and flavourful and the portions were a good size too. We will definitely be coming back again!

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sg1712 . 2023-04-05

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Having ordered a takeaway for a second time on 4th Feb, I can only say that this is the worst customer service (as mentioned in other reviews) that I’ve ever experienced! In summary, I called via phone to place an order for delivery, only to be told that I had to order online and before I could respond - down goes the phone…. As I’d enjoyed the food previously and really wanted to eat Thai food, I ordered with the expectation that my delivery would take an hour. I then had to call twice when an hour and 20 minutes passed by, as they kept saying the driver was en-route, first 5/6 mins and then 3 mins. Worst still - my partner who is a diabetic was becoming unwell due to his sugar levels, so I cancelled the order and demanded a refund. This was after being told that the driver thought it was my neighbour who ordered (simply not reading the order properly) and that they would cook another meal for us. Then I rushed out to buy an alternative take-away to avoid further delays, only to find that my so-called neighbour was accepting our food (the driver asked if the ‘food was for them at door no xx’ which is basically theft and shocking they would do that. I shouted at the driver as to why he was giving our food to them, when we had called about the delay. He then wanted to give me the food when clearly it’s against Health & Safety law. Of course I declined and said take the food back. The best bit is that he swore at me, gets back in the car and speeds off. Though the restaurant responded to my email very quickly, as yet - no accountability has been taken, stating that ‘ we don’t have control of the drivers behaviour once they leave the shop ,only responsibility they have to drop the food’????????? As we speak, I’m waiting to see if they will acknowledge the lack of being able to meet customer expectations. Advice - do not give Anna’s Thai your custom!

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965carolynw . 2023-02-05

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Lady who picked up the phone today was very rude. She put the phone down as I was taking an order so I called back. She seemed not bothered or interested in the fact I was placing an order and put the phone down as I was speaking. Food came and was very average, and the food also came late. Awful service, awful staff.

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alissal584 . 2022-05-01

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We took my two god-daughters here for their 18th birthdays and there were nine diners. Unfortunately we had a late start as some diners were having problems with commuting. Yes, I agree with other reviewers that there were no other diners in the restaurant when we visited but there wasn't a problem with us waiting a while. When everyone was seated we placed our orders and most of had different orders. Everyone really enjoyed our starters so much so that a couple of us had starters again for our main meal as it was so enjoyable. At the end of the meal, the restaurant was happy for us to bring out a cake and celebrate with the young ladies. They provided us with whatever we needed and we appreciated them very much. I can honesty say that having read some of the reviews I was a little bit hesitant going there for such a special occasion, but we all left having enjoyed the whole experience. My suggestion to anyone reading reviews is to try the restaurant for themselves, we all have different opinions and tastes.. We dined at this restaurant and will definitely be returning as we enjoyed the meal, service and whole experience. Thank you Anna's Thai.

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Daisyrev24 . 2022-02-10

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I took my family to Annas Thai to celebrate my sons birthday, and what a let down. The food was tasteless, the service was bad. The dishes came out one by one The seafood and chicken dishes had more vegetables than meat You can tell the chef is definatley not Thai A total waste of money

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abap2020 . 2022-01-05

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I ordered a takeaway from Anna's by Deliveroo. I regularly use Deliveroo. I love food and I usually would not leave a review if a restaurant is terrible so as not to damage the business of someone else. However, I am making an exception. Anna's after 2 hours 30 mins did not deliver the food I ordered, and did not refund me. To avoid leaving them a zero out of five rating, I took a £10 uber ride to speak to the restaurant manager and explain what my experience had been. The manager didn't apologise, blamed Deliveroo, did order to cook my order and give it to me. He also spoke in a rude and condescending manager. Anna's Thai restaurant is by far the worst restaurant I have come across anywhere in the UK. It doesn't deserve one star. It is badly run and I don't know why they exist.

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Trek338005 . 2021-12-27

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I have requested a take away, Tasteless Spicy Thai Noodles (Pad Kee Mao) Prawns and missing basil leaves, the menu said it was coming with basil but nothing. Avoid it.

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Tony20202020 . 2021-11-28

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One Word...Yuk... Empty when walked in... Just been here and ordered sweet and sour chicken & egg fried rice. Wish I had read reviews on TripAdvisor 1st. Food expensive, Bland , Mushy , tasteless even had the cheek to put service charge on the bill....... Work in Croydon often but will give this place a very wide berth.

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trevnsan . 2021-11-11

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Ordered a pad Thai and chicken satay from Deliveroo. Extremely bland in taste. Minimal meat, I had to add my own sweet soy in an attempt to inject some flavour into the dish. The satay sauce was nice but the chicken was comparable to the thinly sliced chicken that you make find in the Iceland frozen section. The meal, with the delivery fee was just under £20. A ridiculous price for the taste. Do not recommend at all.

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Ted8787 . 2021-10-31

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Expensive and quality of food was poor. Ordered several different dishes and none were particularly tasty, which was disappointing given the pricing

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James H . 2021-09-26

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Well i can honestly say this is the worst thai restaurant i have ever been too. This is not thai food more like dog food

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Steven_whu . 2021-09-19

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While staying in the area, we had booked a table here as we first tried this last summer. The food and service was 1st class, we had a lovely meal, chicken satay, and prawn toasts to start, chicken and beef massaman, which we love and cant get where we live. It seemed a shame for a saturday evening that the restuarant was empty, though a few customers turned up later. We will come again when in the area

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Marcelle W . 2021-07-26

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Ordered through UberEats and I was looking forward to our treat takeaway. Unfortunately the first container I opened included a massive black hair mixed in at the top of the papaya salad. We took a photo and put everything untouched back in the bag. We...

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Alithino . 2021-04-19

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Marked 2 as food is generally good however, Im am absolutely disgusted with the service of this establishment, i ordered food at 7.46 pm with an estimated time of 45mins - 1hr, when it reached 1hr and 5 mins i called to make sure it...

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leilei2021 . 2021-04-01

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Two of us went there on Tuesday evening, pre-curfew. We were the only ones in this beautifully decorated restaurant. The lady who waited on our table was so friendly and welcoming and the food was superb. It was an experience I would happily repeat and...

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william w . 2020-09-30

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We've just got home after a really lovely evening at Anna's. The food was absolutely superb. My husband can't eat onions but we were able to order whatever we wanted with no fuss. Everything we ordered was delicious and freshly cooked. The service was perfect:...

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patriciasJ6898FT . 2020-09-05

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No taste no nothing, you may as well open a can of noodles and experiment yourself at home and chances are it will be better. We went with what they recommended so if that's the best they offer then pretty sure this place will be...

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chrismJ3280WN . 2020-08-11

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A friend and I went out to eat during the 'eat out to help out' scheme. The restaurant was clean and cool considering the heat. We were very impressed with how flavoursome the food was and will definitely return.

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HannahP1967 . 2020-08-10

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Went for dinner at Anna’s Thai. Was quite disappointed with the overpriced £17 starter, all it had was deep fried wings, fried bread, fried veg roll and deep fried batter coated shrimp. It seemed they were all from freezer section. The service charge was added...

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tinagT7777LK . 2020-08-06

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Ordered via deliveroo. Item missing from the order. Called up and they sent a new one. Sadly most of the food was cold by this time. We had ordered the chicken satay, but received no satay sauce. Called to ask why not and was told...

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chloepops85 . 2020-06-14

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If you are looking for greasy, flavourless slop, you’ve come to the right place. I ordered Pad Thai and it was absolutely disgusting. No flavour - just a bowl of horrible oily noodles. They wrongfully advertise their promotions too. If you value your tastebuds, never...

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E-Anna-S3 . 2020-06-01

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I'm very happy that this Restaurant is now under new management and The service have Changed completely comparing to the last time we visited this place. to be honest We had such a lovly/amazing time with the whole family here, The food was so Delicious...

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K7724ZXmaryama . 2020-05-29

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I have been a loyal customer of Anna's since 2018 when I moved to South Croydon. I probably get a takeaway from them every week and I usually order and pay through the app. Over the last few months the service has deteriorated and I...

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SassyScholar . 2020-01-01

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Ordered takeaway from their website around 19:30pm on Sunday and they said it would be approx 20 minutes. Shortly after I receive a text saying they need an extra 25 minutes and they expect delivery by 20:38pm ( not sure how they work that to...

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Mak O . 2019-11-25

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I ordered food to be delivered and the service for delivery was very good. The food was great and I will at some point try and eat in and see the difference.

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cornwalllord . 2019-09-13

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Me and my wife went here the other night nervously after reading some of the reviews. We were however not disappointed one bit, the food was authentic and delicious! The beer was cold and the wine was good. The place caterers for everyone! The server...

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thomasmZ4043FY . 2019-09-04

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We went there for our anniversary and were very impressed. The food was excellent, authentic and rich in flavour. We ordered the starter platter for two, which was a bit oily. For mains, we had the red curry and the green curry - which were...

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Zahra H . 2019-07-29

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Out of date drinks. When we told them the woman decided to argue with us. Not sure if it’s new management but not as good as usual. Felt like we were intruding. Not welcomed at all like we usually are. Food was still good but...

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Needle74 . 2019-07-18

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Had a lovely meal here at Anna’s as a fussy eater the Massamun Chicken curry was very good value for money and portion size was great, food was lovely. A little kick but nothing you can’t handle. Would definitely recommend.

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travellingguysuk . 2019-07-16

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Really simply nothing wrong with service or ambience, my friend was surprised it is not in the big building anymore, but on the corner next door. I found the food bland, with a lack of galangal in the tom yum and no spices or veg...

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IslandAmber . 2019-03-03

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We went for special Valentine's meal. From starter, main course, dessert and coffee was sublime. Every ingredient from each dish, hit our taste buds with delightful and explosive results. The waitresses were lovely, friendly, warm and entertaining. They consistently ensured we were happy and comfortable...

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Monica V B . 2019-02-25

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I called Anna’s Thai before ordering take away to check if they catered for vegans and they advised they did. We checked out the menu and called back to order. The chap on the phone was very helpful and advised what we could/couldn’t order and...

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RaeDalts . 2019-02-22

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that a friend & I dined at Anna's last week, but we had a good meal. We started by sharing chicken satay, followed by crispy duck & pancakes, then prawn panang curry for me & chicken ginger stir fry for my friend & we shared...

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lesley r . 2019-02-11

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Service was awesome . Ordered prawn toast and was chewy and indigestible , they rectified and sent another . Food was good , setting needs updating , average Thai food .. Only thing would say , bottle of wine little on pricey side and it...

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tsleight . 2018-12-11

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Services cell was quick friendly and efficient. Food was all to a good standard with the chicken satay a highlight. Big pieces of children chicken and a generous portion of chicken sauce. Oyster chicken was a little bland but not bad. Would happily have another...

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simonr425 . 2018-11-17

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we visited for lunch and the set menu the food was excellent and very authentic and i found they service very good on a side note we took away a takeaway order for my wife alas they got it wrong however they changed without any...

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altofan . 2018-11-16

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Food is not bad. Unfortunately they do not appreciate or care for loyal customers. Afraid they don’t care about anyone! Such a shame but greed leads them

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cuffy622 . 2018-11-07

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The food was very good, polite and officiant staff. Surprised it wasn’t busier as the food was so good. Will defiantly return and look forward to having takeaway as well.

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NatalieJarvis90 . 2018-09-30

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Anna’s was one of the first Thai restaurants I remember in Croydon, it had a great reputation and the food was fantastic. When ‘the boss’ said “Where do you fancy eating tonight, my treat?” I suggested Thai and she suggested Anna’s. The first clue should...

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Robin B . 2018-09-16

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It’s half decent but doesn’t quite hit the spot anymore. Best Thai in local area is in south Norwood. Even Boxpark’s curries are tastier. Hope Anna’s old old returns soon

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matthau76 . 2018-09-09

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The pad thai was really tasty and fresh, really good flavour and textures. Ordered the chilli beef by mistake thinking it was shredded chilli beef but glad I did! Beef was nice and tender with more amazing sweet and spicy flavours. Not sure why there...

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joshv708 . 2018-08-10

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Ordered a massamam curry with coconut rice. The rice was bland and stodgy brown rice with a congealed coconut topping - not a light jasmine rice that you’d expect. The curry, well, hope you enjoy more oil than curry sauce which you’ll see in the...

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Jessica C . 2018-08-10

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Just had a meal in this place. And after looking at all the bad reviews I can't understand where they came from. Had a fishcake starter, basic Thai fare. The went for a jungle chicken curry. Finding this on a menu and then getting a...

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nigsy116 . 2018-08-08

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I've eaten here many times. The staff are always very attentive and polite. The quality of the food is outstanding. The best place in Croydon for Thai food.

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Drani . 2018-08-06

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The starters are perhaps a bit greasy and uninspiring but my Beef Chilli was spot on. I ordered then the waitress came back to me asking if I was sure as it was quite hot. However it was not particularly hot and very tasty. Gave...

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JeremySanderstead . 2018-07-30

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Having some years ago enjoyed a meal at the original location, further up the high street, I was hoping to get some decent thai food here. We ordered takeaway, but based on that I doubt I'll be returning for a meal in, mother shall I...

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TVDinners77 . 2018-07-28

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I recently decided to go to Anna's Thai with my wife.To begin, there were only 3 other couples in the restaurant so you would think that the service should be pretty good. Oh how dissappointed we were. It took ages for someone to take our...

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Sanjit D . 2018-07-27

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I remember the old Annas from 10 years ago, best thai green curry around, slowly its gone downhill. Now I have tried the new location, first time it was amazing just like the old Annas curry. So today I have tried again and it was...

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Paul H . 2018-07-21

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Cashew nut chicken with soggy pineapple and chestnuts?? WTF been to Thai many times and have never been served tinned chestnuts has in my cashew nut chicken. Papaya salad.... old and tired almost rotten green beans, and veggies mushed with some fish sauce... I dread...

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Nutt11 . 2018-06-14

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Much as I don't like to give bad reviews I do try to be fair. Starting with the positives the service was quick, although it was not busy. Ordered a chicken massaman and had a brief flirtation with a chicken before I met the potatoes...

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Mikey1664 . 2018-06-06

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Having forgotten that this establishment can never deliver below 2 hours, I idiotically ordered again. The food is ok, but a complete rip off at the price. The delivery driver was a nice chap who had only received the food 20 minutes before so the...

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BrianM5165 . 2018-03-20

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Food: Went with a family of 8, ordered the sharing platters and seafood platters. It was awful, the fish cakes were chewy and had a texture of omelette. The muscles were so old, they were hard! The king prawns were really chewy and overall it...

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Pioneer518710 . 2018-03-14

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the best thai food ive eaten in long time would diffidently recommended to anyone !!! great food great service great value

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ilirjanb31 . 2018-03-14

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Went here this evening with a friend who is not a vegetarian like me, but is enjoying the healthier side of being one more often. We had the vegetarian special for two. Starters, soup, main course (4 dishes), pudding and coffee, alp for under £28...

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huggetts2016 . 2018-03-13

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Visited this place for some Thai food. I had a duck curry and my girlfriend had a massaman dish. The taste was spot on and served in a timely manor. The manager and waitresses made us feel at home so I would happily make another...

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Companion759199 . 2018-03-06

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Me and my Wife were in the area and fancied some Thai food, so locally this was the place to be. We were greeted in friendly manner, and treated very well throughout the course of the evening. The food was outstanding, especially the Thai Curry....

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AdyEndre . 2018-03-06

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We love Thai food and this is the best takeaway we have found in the area. We love the phad Thai and the panang curry.

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I5261FIcarolined . 2018-02-18

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It’s been many years since we ate at Anna’s - we were put off by an experience but decided to try a takeaway now that’s it’s moved venues.. disappointing as it made us both ill! Starter was Anna’s platter and it was horrendous and nothing...

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fromhk1984 . 2018-02-05

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We ordered a set meal for 2 which was reasonably priced the food came pretty quick very generous portion size and was delicious. The main was also generous and amazing would defo come agai.

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Rachael L . 2018-01-27

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Our New Year’s Eve meal was meant to be unforgettable and it definitely was. We only came here thinking it was the original Anna’s, when we approached this restaurant we knew it couldn’t be the same but we stayed anyway because the kids were hungry....

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shahananaeem . 2018-01-01

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Go to Marks & Spencer's, buy a Thai ready meal and save yourself money, time, bad taste and bad feeling!! I can't click on the rating for food, service & value zero, zero, zero!!

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charlene c . 2017-11-25

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It was our first visit in a thai restaurant and we both loved it we had fish cake and chicken skewers for starters very nice indeed,for mains had red curry and green curry steamed and egg fried rice very very nice and dessert had cranberry...

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jeffrey s . 2017-11-19

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We visited on a quiet Tuesday Evening 14/11/17 The old early diner menu had gone but the menu looked very familiar There is however a special Lunch Menu We ordered the Thai Green Curry & The Honey Duck along with rice The dishes arrived quickly...

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lamptechonthenet . 2017-11-15

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This is a lovely resturant, the service is great and the food is wonderful. The back ground music, is very relaxing.

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Helen C . 2017-11-09

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Went with my partner. Both had a great experience, quick service and most importantly fresh food. I am glad that we have in Croydon a Thai food restaurant as excellent as Anna’s. When you enter you will be greeted and welcomed. They have great variety...

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Zahra H . 2017-11-05

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I went there for Halloween with my family and we had a great time again. We had starters, main and a delicious desert. Started with the starter which was a sea food platter. If you like sea food especially prawns like me and my family...

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Armita S . 2017-11-01

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First time visiting here since it’s relocation. The food and service was excellent. The decor is nice and it’s great value for money. We will be back.

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AllyMcV24 . 2017-10-23

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On my MOTHER'S BIRTHDAY I had to argue for my life for the manager to satisfy my request of not paying for did that we did not eat not wanted to! Uncooked chicken, served the wrong order and the for was as if it has...

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Li A . 2017-10-19

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AVOID. THE WORST RESTAURANT I HAVE EVER BEEN TO. This was meant to be a family meal for my mum's birthday. There were 9 adults and 2 children. I will get straight to the point - The food came either undercooked, overcooked or doused in...

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Susan A . 2017-10-19

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I had birthday party at Anna's Last evening .The set Menu which they ordered for us was Amazing.It was combination of curries and Noodles and rices .Every one was happy and we will definitely come back again . All I can say is delicious Food...

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Mehdi N . 2017-10-17

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We ordered Anna's for takeaway. The food arrived on time initially but when it did we realised the order was incorrect. We ordered pad Thai without beansprouts and it came with and instead of coconut rice we got egg fried rice. When we called to...

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ctown89 . 2017-08-29

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Had a great experience with my friends. I really recommend this place. It has a calming atmosphere. So much better than the previous management. The new owner has created a lovely place with exceptional food variety. Great selection of vegetarian, meat and sea food options....

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Armita S . 2017-08-26

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Best Thai food which I ever eat -very tasty currys -I definitely coming back -I will recommend this restaurant to all

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Mehdi N . 2017-08-02

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Think we were unlucky with a slow service, but the food was delicious and fairly priced. I had sweet and sour pork, and tasted the green Thai curry.

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466charlottes . 2017-07-31

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Our first experience of this restaurant which with nicely laid out tables & very clean with a nice clean gents loo.Very comprehensive menu with great choice of starters, main coarses & desserts. Nice wine selection by the bottle & glass at very reasonable prices. We...

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Mike M . 2017-07-19

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Awful food, overpriced, slow service. Paid £18 for a tiny starter plate consisting of two rubbery prawns, three over cooked mussels, two awful crab pies and a bit of bread. Ordered stir fried duck for main course and it was by far the worst duck...

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Alex-Black-Croydon . 2017-07-15

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We thought we would try Anna's new reincarnation in Croydon. What a disappointment. Poor service, terrible wine, an ice bucket with no ice and food that was quite simply way below the standard you would expect. The main problem was the lack of Thai staff...

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Philip W . 2017-07-09

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Took over half an hour for food to arrive, staff were very offhand and rude. The Chicken Satay was only half cooked and had to be taken back./ Refused to pay the service charge which they said was okay. Never again. They seemed to be...

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RobertRaw . 2017-06-30

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I've been to Anna's before, at their old location next to Leon House which we found was okay, so thought we'd try the new place. Wish we hadn't bothered - part of our mixed platter starter was frozen. Our mains were bland, nothing tasted fresh,...

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traceyf0011 . 2017-06-25

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We used to love coming here so thought we would try the new smaller one which has opened in the high street in place of the old Mexican. Well what can I say? Absolutely appalling. We visited on a Thursday evening and ordered. We were...

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TheStreatfields . 2017-06-03

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I did not go to whitgift but in south croydon Been here once before and loved my special fried rice Second time ordered the same The rice looked like charred leftovers in a mound served with undressed lettuce bits- not flavoursome rice My daughters Thai...

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Janath . 2017-05-28

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We visited Thailand very often and always enjoyed the hot dishes. At Anna's I ordered very hot, but I think English people don't like it hot and so they don't serve. My food was delicious and fresh but not hot Thai Food. But I come...

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106martinah . 2017-05-23

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We had heard that this was a good Thai food restaurant and expected traditional Thai food sorry to say it did not meet our expectations. The staff where polite and efficient and the food came quickly but it was nothing that I couldn't do at...

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Robert W . 2017-05-21

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I went to Anna's with friends few weeks ago, it was quite nice. So I thought that I will give my family a treat and go there again tonight. I was praising how good they are, out of the blue my son told me that...

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hopwong . 2017-05-05

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I thought this place was nice. The food was nice and tasty. Surrounding were pleasant and people nice. I would eat here again.

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TrevLJ . 2017-04-22

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Loved everything, including menu, service, food & drink, decor, environment. Busy but not too crowded

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jim_s69 . 2017-04-20

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I've been a regular here since moving to Croydon as I like the standard of food. Last time I ordered a delivery from them it was very very late, when I phoned to complain/cancel my order I was given an explanation and an offer of...

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HungryShihab . 2017-04-14

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Cometí el error de no leer tripadvisor antes y pagamos el precio. .Dada la peor era que a pesar de ser mesa en un montón. . .No crackers de gambas.. . . . No es una buenapersonal empieza no fue grosera pero no era amable, asimismo no eran tailandés que hace menos auténticaque tenía mi propio vino a verter después de la primera copa, de nuevo no tuve la oportunidad de probar, es como estas personas nunca han ido a un restaurante antes!Entrantes. . Bolas.. . Extraño, tostadas de gambas.. . . Casi ninguna de gambas.El campo de pato. . . Al mismo tiempo el principal. . . Otro punto malo.y luego el principal. . El curry era normalito, nada no podía cocinar yo, pero el resto de la comida era muy insípida, que pude hacer mejor estoy seguro que después de mi 2 lecciones de cocina en Tailandia. . . ! ! !Lo único bueno fue la decoración. . . Me encantó la iluminación. rústica. .Pero todo lo demás era pobre y por debajo de lo normal. . .alguien duda de que volvería allí, así que no esperes que última muy largo

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Andy_from_Surrey . 2017-03-14

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Bien comenzaré con "I love comida auténtica", no importa qué el lugar parece, sólo que debe utilizar la hierbas y especias para crear platos para reflejar el sabor de la región o país de origen, de haber dejado enseguida cuando pregunté, ¿Usa Thai Basil. No era la respuesta. . Aparentemente no siempre son capaces de fuente. Pequeña decepción. con un plato. . En general el servicio fue muy bueno y la comida no está mal. . .

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StuartMccauleyW . 2017-03-12

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Consider myself to be sort of an expert in the Thai cuisine. The starter was messy and greasy. See food definetly not fresh. Will not comment any further. P.s. I have been in Thailand 15 times and married to a Thai the last 10 years.

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Leif K . 2017-02-28

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Restaurant was very clean , food was lovely and delicious ( green chicken curry with rice and prawns on toast) friendly staff

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Gholamreza R . 2017-02-25

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Tanto yo como mi otro amor media para llevar tailandesa.El primer tailandés llevar tener trasladó a Croydon fue una decepción enorme.No sólo fue de 50 minutos más tarde de la hora estimada de llegada, cuando me llamó para preguntar donde estaba me dijeron que llamara más tarde cuando fueron menos ocupados.Cuando finalmente llegó el mezclado inicial era una mezcla de algunos de que tenía que adivinar lo que era comida grasosa profundo grasa frita.La principal, algo que hemos comido muchas veces antes era en el mejor y sin sabor.Moral de la historia. Primera hora de Tripadvisor!

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Millets80 . 2017-02-25

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We ordered takeaway and the noodles were undercooked and nothing to shout about. Worst thing is we all got food poisoning the next day! The meals were prepared like they couldn't be bothered and that's how they tasted. Half hearted. I won't be going back.

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Juliana A . 2017-02-25

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Mi esposa y yo fuimos de aquí para el almuerzo.

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743nigelg . 2017-02-22

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We've been eating here for a few years- either takeaway or in the restaurant and I must say over the quality of the food is good. On the take away side they can be a bit slow, but still I would recommend.

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Rachael I . 2017-02-13

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restaurant_img
3.4

1164 Opinions

location-icon235 - 241 Leon House High St
Thai
outdoor_seating_154789takeaway_154789delivery_154789

I visited twice, both times the lady at the front was constantly rude, she got my order wrong the first time. Second time, she refused to refund a plate that had a contaminant in it. No hygiene, no customer service, no shame. Was forced to pay cash even though they say they accept cards. Never giving these low class venues a chance again, the waiters could not even speak English, highly suspicious place, needs to be investigated.