Based on 335 opinions finded in 1 websites
Based on 335 opinions finded in 1 websites
Nº 162 in 857 in Aberdeen City
Opinions
Always seem to have new staff that are training and inexperienced, very nice and friendly though.
Lee Holroyd . 2024-10-21
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I am extremely disappointed with Aloft Aberdeen TECA's handling of our reservation. Due to an unexpected flight cancellation, we found ourselves needing to adjust our travel plans. We reached out well in advance to request a cancellation or some form of flexibility given the circumstances. Despite this, the hotel refused to accommodate us and insisted on adhering strictly to their non-refundable policy. To make matters worse, the hotel sent us an email at 22:59 offering to change the date of our booking, but the offer was only valid for the next 60 minutes. This last-minute notice was both unprofessional and impractical, leaving us no reasonable option to act on their offer. The lack of flexibility and poor customer service in this situation were deeply frustrating. I would not recommend this hotel based on our experience.
Danielle O'Brien . 2024-09-16
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Great place to stay. Room was lovely. Food good. Enjoyed the rest.
Sandy Northey . 2024-09-16
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I have stayed in many Aberdeen hotels and in aloft on several occasions, and before today I have always rated it highly and recommended to others. This stay however was poor, parking charge has now trebled pre night which makes it the most expensive cost of the airport area hotels. I understand the carpark is owned by an outside company but this is shocking. The main issue over the stay was the very poor standard of breakfast. This was before one of the best hotel breakfasts I had had in Aberdeen. Today there was a long list of missing items- no fresh fruit salads, only one flavour yoghurt, no pastries or rolls or bagels, only one fruit juice, no marmalade, and a coffee machine out of order so big queues. Overall a very poor service - there are much better hotels close by
Rhona Robb . 2024-09-15
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Hotel itself was nice and staff were very pleasant. Gym was clean and everything worked. Things that brought it down though. Advertised car chargers. Only one of four worked and they looked like they hadn't worked for a while. They were also very hard to find as there was no signage and anyone could use the spaces. This was a key reason in choosing this over others for me. Excessive parking charge in the back end of nowhere. I grudge paying to park in central Aberdeen hotels, never mind paying more miles out of town. I think it was £15! TV never worked, could've been the remote but it was lighting up. In summary hotel is actually nice. Maintenance could be better and parking is too expensive for location.
Father of idiots Kane . 2024-08-22
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Fantastic modern and clean hotel with all the facilities you need. All staff are super friendly and helpful, keep up the great work.
Rick . 2024-08-18
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Lovely hotel very comfy beds and pillows. Stayed for two nights best two nights sleep. The food was nice but the chips were slightly overcooked. Complimentary drinks in the morning. I brought my dog to a hotel for the first time and staff were so friendly making him feel welcome with lots of treats.
Adelle Mckenzie . 2024-08-05
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Is a little too far from the airport, 30 min walking! But is by far the best from all Aberdeen airport hotels, and Ive been in them all.
Paul Gheorghe . 2024-07-24
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Great modern hotel, staff are friendly, rooms are very spacious.
Wilksteroo . 2024-07-17
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The friendly staff warmly welcomed me. Even though I struggled to understand the Scottish English, they patiently tried to communicate with me.
zhuangsiジョンス . 2024-07-17
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An amazing experience at this immaculately kept hotel. Staff and hotel was 10/10. Only regret is I didn’t book for a lengthy stay, back in October. The decor is very modern with outstanding amenities in the room. Ethan was extremely helpful he went out of his way to print out directions for a local Tesco, thank you Ethan and all the staff at this lovely hotel. Our new go to hotel ❤️ Thank you for a great experience x
Sam Menaz . 2024-06-24
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Bad food no proper beer everything vastly overpriced
Helen Buchan . 2024-05-31
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Nice place to stay for vacation or work.
Ibrahim Jeffrey Hassan . 2024-05-29
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maybe the best hotel ive stayded in Aberdeen
Per-Christian Baarholm . 2024-05-28
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Great rates, friendly staff clean rooms
Cody A . 2024-05-22
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Had a great stay ,bed pillows and duvet all very good . Room was clean . Staff were very friendly . People that use the parking should park with care and respect for others was very hard to get a parking space . If they park outside the lines fine them ... no meed to take up 2 spaces . Would definitely stay here again .
angela Davidson . 2024-04-28
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Nice modern clean hotel, efficient check in and check out, big rooms with large beds and all the amenities you would come to expect. Toiletries in bathroom excellent quality and lovely scent. Blackout blinds in the room help for a comfortable nights sleep and the hotel is extremely quiet which again aids for a wonderful restful nights sleep. Breakfast has something for everyone’s tastes, albeit I’m not sure if they’re trying to save on electricity because it’s extremely dark and would be good to see the buffet a little better especially when it’s early and it’s dark outside. Overall a lovely hotel with a great location and easy to access to 727 airport bus (stop right outside the hotel).
Maria López . 2024-04-22
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Lovely hotel. Great staff. Shame you have to eat your breakfast from a coffee table.
Gavin Wilson . 2024-04-12
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It's handy if your at a concert at the P&J Live or going on holiday. Rooms are large and comfy except for the pillows they are awful. I stay here 1 night every 6 weeks for work. Staff are all friendly and food is tasty menu is basic pizza and burgers.
Pamela Morrison . 2024-03-28
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Excellent location for the P and J venue Staff so friendly Rooms excellent standard could put some top hotels to shame. The showers in the rooms are out of this world just amazing for that alone is worth what we paid. The breakfast had an excellent range of choices and sausages lived Upto their previous reviews hehehe Staff full of info when asked about local area well informed. We shall return top marks aloft Hotel 👍👍👍
edd chan . 2024-03-24
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Had a great stay here. Just the one night but no complaints whatsoever. I requested early checkin and was told to contact them the day/night before to confirm if it was possible or not. Was able to check in early and it was a massive help. Cheese burger and chips at bar in the evening was absolutely spot on. Breaky was fine in the morning and the girl at the reception got me a Taxi within 5 minutes (sorry I don’t know her name). All in all it was good hotel and very convenient for work too.
Andrew Skinner . 2024-03-02
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Great hotel 🏨 bars abit on the expensive side but nice
Gary Smith . 2024-02-12
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Friendly efficient service. Croissants were delicious. Good variety of bakery. The cafe itself was cosy and there was a nice atmosphere.
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4 pieces of chicken in the korma. Absolute joke. Rude staff and owners are greedy horrible people. Avoid and go to any other restaurant that is better