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4.9

Based on 776 opinions finded in 1 websites

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Nº 244 in 2648 in Liverpool

Score
OpinionsNoteGoogle7764.9

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A amazing fun night, venue details are great and the cast were brilliant

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Kevin Chambers . 2024-10-04

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Didn’t really know what to expect at Alcotraz but we had a great afternoon! Great staff, service and drinks. Really fun and unusual and would definitely recommend! We went to the Liverpool Alcotraz and the staff were great.

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Natalie Dalton . 2024-09-29

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Absolutely fantastic! Could not recommend more highly. Staff are brilliant, drinks are lovely and it’s just a brilliant experience!

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Angela Davie . 2024-09-29

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We had an afternoon visit for a hen party. We laughed from start to finish and every member of staff were absolutely brilliant. I would 100% recommend spending some time inside..

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Emma Sutcliffe . 2024-09-24

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This place was amazing, much more interactive than I expected, already told many people they need to go!

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Nate Nortcliffe . 2024-09-22

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What a brilliant activity, don’t miss this if you are in Liverpool!

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Dawn Kelly . 2024-09-22

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Great experience and laugh with family

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Sarah Petterson . 2024-09-16

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Alcotraz is a fantastic experience. I can not rate it highly enough. Go, you will have a fantastic time!

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fi newood . 2024-09-16

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Amazing experience, definitely worth going! The staff were amazing and great fun!

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Emma Rowntree . 2024-09-15

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Absolutely amazing, best experience ever. Can’t wait to come again

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Evonne Banks . 2024-09-15

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Honestly probably one of the best things we’ve ever been too, so entertaining, we went here on a hen party last night & was so entertained the actors were brilliant, the warden was absolutely fabulous, never broke character once, had everyone involved & laughing none stop, drinks were incredible & kept them coming thick & fast. All round brilliant experience, was the highlight of the entire hen party, all 11 girls absolutely loved it & still talking about it this morning, would HIGHLY recommend visiting this place it was fantastic!

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Dutchess Nails By Ashley . 2024-09-15

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Great group experience... Definitely go with a group of 8+ and make sure you sneak your drinks inside.... they serve the best prohibition 'soup' Good entertainment and a great way to spend a couple of hours.

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Mike B . 2024-09-09

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Great experience, really fun and the staff were brilliant. Would highly recommend!

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Elizabeth Chapman-Skinner . 2024-09-08

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This was AMAZING. Had no idea what to expect, was a little apprehensive. But Wow! Actors fab. Bar staff fab, made absofabulous cocktails,

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Laura Mitchell . 2024-09-08

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Loved every second here 😍 don't want to give too much away but the staff, theatrics well to be honest just everything is brilliant we had so much fun and didnt stop laughing!😊 even before we left we have decided we need to commit more crimes to spend more time in Alcotraz 🤣

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Rachel Spence . 2024-09-08

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Absolutely amazing experience! I have never laughed so much, I had so much fun. The drinks were incredible and the team were so accommodating and friendly. Will 100% be coming back.

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Julie . 2024-09-08

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Absolutely fab! Defo recommend. Never laughed so much. My cheeks were hurting. Need a one in Newcastle!

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Debbie Schofield . 2024-09-04

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I had the best time 31.08.24 for my best friends hen party! All actors were amazing and the warden Mr peaches was ever so good! I was lucky to be chosen to play along and get my parole early! #snickers

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Holly Preece . 2024-09-02

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Booked this for a friend's hen party. We had the best time. It was absolutely brilliant. We had such a laugh. The cocktails were amazing.

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Jodie Howlett . 2024-09-02

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An amazing experience would highly recommend to anyone that's wanting a grey and fun night !

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stefan cook . 2024-09-01

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Loved every second such an enjoyable fun experience

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Lauren Hitchin . 2024-08-31

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Unreal experience! Massive well done to the actors they are extremely talented!

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Nitisha Patel . 2024-08-25

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So fun! The actors are brilliant, the whole experience from start to finish is incredible.

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Elizabeth Christine . 2024-08-25

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Laughed from start to end, absolutely hilarious and quick witted team.. we spent a lot of time in the wardens office that we didn’t have enough time to drink our chicken soup. Definitely a fun group activity!

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sandra hughes . 2024-08-25

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Absolutely excellent experience - we did this as a part of my friend's hen party and we all had such a good time, would totally recommend this for any groups looking for a fun activity to do in Liverpool ✨

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Jodie H . 2024-08-25

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Brilliant experience fabulous staff.

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lynne riley . 2024-08-25

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Fantastic family night out! Actors stayed in character all night. Drinks were flowing and we'll made!

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Karen Richards . 2024-08-25

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A novel and entertaining experience, we really enjoyed ourselves.

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BRIAN SMITH . 2024-08-23

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Cocktails very weak, not looking to get drunk at all - but want to taste alcohol in my cocktail. They were nice - but like mock tails. For an immersive experience - you need a couple more actors & more interaction. There were may periods where we were just chatting amongst ourselves. We were in our cell from arrival till 15 mins before the end & felt there were quite a few points where we were just left to our own devices. When our group was included - the actors were great, but just not enough interaction for the total number of inmates. We paid extra for some additional roles - but didn’t feel this was money well spent. Enjoyed our evening, but definitely room for improvement.

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Melanie Lees . 2024-08-23

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A lot of fun, recommend the experience. We smuggled our booze in via some cunning methods, which added to the occasion, the actors were great at responding to these. No food involved so can’t comment, cocktails were very good

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Sian Langmead . 2024-08-23

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fantastic experience very well organised

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Louise Mounsey . 2024-08-19

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Brilliant time here. Cocktails was delicious and good variety with the alcohol you smuggled in. Atmosphere great would recommend to anyone great experience

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Tracey Lea . 2024-08-19

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Brilliant atmosphere, drinks were a good variety, actors and show was funny. This is definitely worth a trip and the money!

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Sam McKenna . 2024-08-18

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Had an amazing time. My friends and I laughed so much. Who knew we had such a good American accent haha. Certainly recommend this venue to anyone

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Patricia Clements . 2024-08-18

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Everything about the experience was great from start to finish. From the man outside who greets you, the venue manager, all the actors and the cocktail makers, the building design, accessories, etc. Just fantastic! Even the initial email you get after you book the tickets were you fill in your 'details' was fun and interactive. Silly, fun and something different. The drinks were so nice as well. I've told everyone about it and I highly recommend people go and enjoy 2hrs in there as part of a day/night out. I think the price is well worth the experience too. You'll love it.

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Abbie Sanderson . 2024-08-18

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What a fantastic experience, all the team were amazing and it was so funny, the quickness of their comebacks was truly incredible. Highly recommended and would definitely do again.

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Ian Mansell . 2024-08-17

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A great experience. The actors were very good and gave 100%. We laughed and laughed, mainly at each other! Would highly recommend.

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Annette Brown . 2024-08-14

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Such a laugh Actors very good Great atmosphere Definitely recommend

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penny rodosthenous . 2024-08-14

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The guys were amazing, funny. Was sentenced to life imprisonment for my offense 😆😆. I Would like to visit again.

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Tbounce . 2024-08-14

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I had mixed feelings prior to my incarceration ....but I had The Best time. All staff , jailers, bartenders were brilliant. Definitely a great experience

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Maureen Murray . 2024-08-11

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Alcotraz was wonderful. Bride to be had a fantastic time, especially with the added attention from the Escape Artist addon. The bar staff were excellent, dealing well with allergies and cocktails to suit everyone's taste. The actors were absolutely hilarious and so engaging. We had a fantastic time. Highly recommend.

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Lauren Woosey . 2024-08-11

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Great experience. The team made it, great characters, really friendly.

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Nikki Wragg . 2024-08-11

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I visited as part of a hen do and Alcotraz was the highlight of the weekend! We had the best time, the drinks were amazing.

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Ava R . 2024-08-11

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So much fun from start to finish. The actors were amazing. I paid for one of my party to be more involved. She abaolutely loved it. The cocktails they made were amazing. I would definately recommend as the experience was just brilliant

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Charlotte Preston . 2024-08-06

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Amazing experience, we went tonight and had the best time, staff are so welcoming and are very professional, we were there celebrating my friends birthday and they didn’t hesitate to make it special. Cocktails were unreal will be back

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anaia burke . 2024-08-06

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Brilliant night, all the staff were great, entertainment was fun, cocktails were fantastic. Would definitely recommend 👌

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Gillian Irvine . 2024-08-05

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Such a fab funny night. The actors and all staff were fantastic. We all loved it including the cocktails!

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Maria Corless . 2024-08-04

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Brilliant experience, all the actors and staff were excellent and made it really enjoyable. They explained everything and put us at ease. Cocktails were lovely and we each got 4 throughout our time. Loads of laughs and endless photo opportunities

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Graham Dunn . 2024-08-04

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The theatrical performance these guys put on starts from the second you walk through the door to the minute you get released, never once breaking character! They were amazing!! Inmate Cassidy was brilliant! And the warden....well you'll know what to call him when you arrive..! The cocktails were good too!!

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Katie Taylor . 2024-08-04

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So funny. The acting and staff were so funny. I can’t remember the last time I laughed so hard. The cocktails were amazing

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Mandy Dosanjh . 2024-08-04

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So much fun! Our groups bride had the escapee experience and she had a great time. Drinks were amazing too

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Lauren Bestwick . 2024-08-04

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Fantastic evening, great cocktails. We didn't have food so unable to comment

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Theresa Regan . 2024-08-01

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No food served however cocktails were delicious. Staff were brilliant and the entire thing was a lot of fun. Would highly recommend for something a bit different to the norm 10 out of 10

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Rosa Bonita . 2024-07-31

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Great experience, staff we're fantastic, cocktails we're strong 😉 disappointed that I filled out all our information online like requested and added pictures but they were not used on the night and they were not available to purchase on the night!!

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Shane Egan . 2024-07-31

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Experience was amazing, we paid for the rookie package and didn't feel left out. staff were funny and lovely!

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Lottie Leadbetter . 2024-07-29

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Absolutely amazing Abdul was so sweet and friendly, all the staff are amazing and their acting is great I would recommend a visit if your in Liverpool, we had the best time ever

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Natasha Mooney . 2024-07-29

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What an amazing experience!! The cast were amazing the cocktails were unbelievable and made from scratch of your preferences so good. Cassidy, gilly Willy and the Warden were great! I couldn’t recommend it more 10/10!!

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Emily rose Brady . 2024-07-29

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Amazing experience, never laughed so much.

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Joanna Marlow . 2024-07-29

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Absolutely brilliant. The attention to detail and the acting was fantastic. We even found ourselves getting into character. Cocktails were amazing and there were also mocktails if you didn't want any alcohol.

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Zara Black . 2024-07-29

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Fantastic experience. Highly recommend.

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Michael Mcgrath . 2024-07-28

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Great experience. Actors were great and played along with the crowd. Cocktails were also brilliant.

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Ryan Laws on . 2024-07-27

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Before you reply actually read! your “immersive performance” was embarassing drinks we’re hideous, the manager was on a power trip and verbally aggressive, so your repsonse is a joke! 😂 funny, cos we stayed for the whole duration, so clearly not so disruptive. I can’t really say a positive thing about this place, the gentleman who called himself a “manager” destroyed our whole experience for a very large party of paying guests and I feel completely robbed. I am so upset at how we was spoken too and treated (not as part of the act), very disappointed and i absolutely do not recomend. Out of a party of 20 of us, 18 of us agreed that we found it extremely poor and boring and the manager talking to us like dirt really did add the cherry on top, only 2 out of 20 said that they “liked it“ but I can’t help but feel that was them trying to be polite to the bride. I could go on about our encounter.. this place is costly and i/we expected so much more, essentially your paying over £40 + to take and drink your own alcohol, to sit and listen to people talk in a cheesy false American accent with AWFUL dramatics. Please do not respond with the comment “ we think this is good value for money” etc. as I’ve seen you have responded multiple times before to numerous other negative reviews, you added a bit of juice to our OWN alcohol and even then they were too sweet and tasted awful, we had to return them on more than one occasion, one guest compared the cocktails to tasting like washing up liquid. Some members of our group in seperate cells were only receiving 4 drinks each round, with 6 of them in there (meaning 2 people went without drinks each time.. what a joke, considering we brought our own drink anyway, you really can’t make it up), some members went into a ‘wash room’ and received shots for passing the mission, others of us didn’t get a single shot or get taken into this room.. despite ‘passing the mission’, yet you have the audacity to claim “ that we all get the same experience here at alcotraz” ( when one member asked for a shout out to the bride, which low and behold was denied) .. evidently we don’t all get the same experience. To put this into perspective, we paid a total of £850, for frankly one of the poorest experiences I personally have ever encountered, this is NOT GOOD VALUE FOR MONEY and as the paying customers it is us that gets to determine that .. not you! We paid for a service.. a service which led us to believe we would be entertained and you did not deliver, therefore we did not get what we paid for and I feel that I have every right to be upset by this. We agreed that we have never came across such a rude / disrespectful / patronising manager, who was rude outside before we even entered the premises, this only got worse once inside. Some members tried to have a civil discussion raising their concerns and it was claimed that we had been disruptive and had others complain about us, I genuinely feel that we were not at all noisy or disruptive- despite making up OVER HALF OF THE ROOM IN NUMBERS and if this really was the case then I’m certain we would have been asked to leave or be removed - which did not happen!!!!!! we stayed for the whole duration. I strongly feel that one member of staff In particular needs to work on his interpersonal skills and would hugely benefit from some training in customer service. I have read multiple other reviews alike complaining of rude staff /talking to customers like children and very similar experiences to our own.. therefore I can see that this is not an isolated incident. The bar directly opposite alcotraz offer beautiful cocktails at 2 for the price of 1 before a certain time, in future I will save my money and go there instead, the “theatrical performance” shall not be missed. The other, completely unrelated, activity that we did was great and saved the day for our party, thankfully. A once in a lifetime celebration for our bride to be and her nearest and dearest.. which alcotraz almost ruined and tarnished because it was pitiful… my personal advice is to AVOID.

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Miss Cee . 2024-07-23

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Absolutely brilliant we did this as part of our hen party weekend and it was brilliant very good actors but cassidy was my favourite he is fantastic at wat he does and really should be reconized for it he is just fantastic well done everyone

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Samantha Kirkpatrick . 2024-07-23

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Alcatraz Liverpool was a great fun night …..would definitely recommend.

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Dawn Hayes . 2024-07-21

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Very Emjoyable. Something different. Cocktails with a twist. Actors very funny.

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Sean Dowling . 2024-07-21

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Great time, brilliant actors. Highly recommend going it was well worth the money and such a laugh

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Zoe Wiggins . 2024-07-21

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Had a fantastic time. The cast were amazing.

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Cecilia Wheeler . 2024-07-20

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Me and my friend absolutely loved our time behind bars! Fully immersive and enjoyable from the second you step in the door! Great attention to detail and was heavily invested in the creative storyline as a result of the brilliant and committed performances from all the actors involved. Unlike anything I’ve ever experienced- great fun watching and even partaking in the story as it unfolded- and the cocktails were lovely too. Wonderful performance from all. Definitely give it a go!

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Eleanor Daintith . 2024-07-18

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It was lovely! As someone who does drama I loved it from the beginning. I came with my boyfriend who was a bit apprehensive beforehand, as soon as it started he loved it. The actors were great and were lovely and it was so funny. We would recommend to all!

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Caitlin Richards . 2024-07-16

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Great ‘theatrical’ experience. Well organised and an excellent team of staff who make you want to immerse yourself in the drama. Atmosphere was brilliant with lots of individual parties adding to the fun. Drinks were delicious and well presented in prison cups. Definitely recommend for a fun night or special occasion.

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D L . 2024-07-14

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Brilliant atmosphere and very funny couple of hours! So much fun. Cocktails weren’t the best but ok. Overall I would recommend though with a group of friends.

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Nicola Hawksworth . 2024-07-14

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Excellent event. We enjoyed it so much

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Alison Dennis . 2024-07-13

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Brilliant experience from start to finish. Staff/actors were amazing, they made sure everyone was included and were very attentive. The setting was fantastic, great attention to detail.

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Vicky Zakaszewski . 2024-07-13

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Really enjoyed this experience! If you’re up for a laugh, something a little bit different and some cocktails, this is a great idea. The staff stayed in character from start to finish, had a laugh with all of us and were just all round great!

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Carla D . 2024-07-12

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Attended with my husband to celebrate our 10yr anniversary. Was a brilliant night with good atmosphere, fantastic entertainment, service was good also. No complaints from us and would totally recommend!!!! Thanks for making our night memerable.

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Jenine Cryle . 2024-07-10

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Excellent service really enjoyable experience and cocktails were AMAZING

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Taylor White . 2024-07-07

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We’ve been before when it first opened, it was great then but it’s even better now, we were a group of four friends & we laughed all night. Great acting with great drinks. It’s a must we will be recommending friends to go.

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Hydea Chubb . 2024-07-07

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Excellent time had by all.. really good interaction with all the staff.

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Darren Noon . 2024-07-07

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Great fun. Loved the whole experience. Very funny and great drinks!! Would recommend it!

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Christine Draycott . 2024-07-06

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Absolutely amazing we went for my hen party and we all had the best time ever! The most amazing cocktails and staff are amazing

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Jessica Nicholls . 2024-07-02

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Absolutely brilliant experience. Actors were so good in their roles. Came for a 30 birthday and had a great time sorry i snitched cassidy lol Janis

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janbo collins . 2024-07-01

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Absolutely great experience, the "Chicken Soup" is served in great varieties and well worth the experience. The staff are hilarious and seem to enjoy themselves which makes it so much easier to have a good time.

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Aaron Heritage-Smith . 2024-06-29

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Fantastic experience. Highly recommended

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Zoe Harris . 2024-06-28

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Wonderful staff and actors that got everyone involved, amazing drink.

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Shannon Rossiter . 2024-06-28

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The staff at Liverpool were truly amazing, good fun,highly recommend going if you have the opportunity

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Dave Brennan . 2024-06-28

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What an amazing experience ! Great actors. Laughed all the way through. Will definitely be coming again ! And sharing with friends and family. The only down side is, it is very hot downstairs. Could do with maybe some fans in the cells.

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Hannah Aspinall . 2024-06-24

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We did not have food so can’t rate it but if it’s like everything else it would be excellent

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Donna Smith . 2024-06-23

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Fantastic experience loved every minute!

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Jenny O'Sullivan . 2024-06-23

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Amazing day at Alcatraz for my hen party! Amazing actors and well engaging with everyone. A good laugh. Loads of photo opportunity’s. The drinks are gorgeous!!!

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sophie vaughan . 2024-06-23

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Absolutely amazing night. Cocktails were so nice and actors were brilliant

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Clare Smart . 2024-06-23

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Absolutely amazing experience highly recommended

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Kevin Bramhall . 2024-06-23

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I went with my husband we wasn’t sure what to expect at first. We were very pleasantly surprised. We had a great night. Drinks were amazing and so were the staff. Thankyou to all of you

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Emily Johnson . 2024-06-22

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Such a shame!!! Absolutely disgusted we booked our visit about 8 weeks before we were supposed to be attending as a presents for my 30th birthday from my friend! A few day before we were meant to be attending we had an email which cancelled our visit with no explanation. We had booked time off work and a hotel and were really looking forward to attending. After sending emails informing how disappointed we were. We had another email saying we would receive a refund with in 2 week's with no apology or reason. After Alcatraz had cancelled on us they continue sending us emails about our booking for example the rules and times we should show up and how excited they were to see us and to top it all off they send the email to ask for our review on our trip which did not happen! Just to top it off I’ve had another email telling me a back story about my visit. To quote ‘You may have joined Mr Cassidy's gang behind bars at Alcotraz but you haven't experienced the full story yet.’

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Kathryn Howells . 2024-06-18

MORE AT Google

The atmosphere was brilliant and the performance too. I was disappointed with the cocktails they tasted awful

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Judith Fairbrother . 2024-06-17

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Was better than expected, I'd seen a couple of videos but didn't really know what to expect, very interactive and inclusive of the 'inmates' the time flew by. We went for my hen do and everyone in my party had such a good time. We all plan to return with partners in the future. We even got the left over alcohol back afterwards which I didn't expect. Definitely recommend 👰😊

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Sian Topasna . 2024-06-16

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Fabulous entertainment, delicious cocktails, great atmosphere and would visit again

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Donna Howarth . 2024-06-11

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Such a great experience,and the staff are lovely and great crack,would 💯 go back again

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Lorna Price . 2024-06-10

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I cannot rate Alchotraz highly enough, it was absolutely brilliant. The actors were exceptional, the cocktails were lovely and I laughed until my face was sore. Honestly one of the best experiences ever

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Gillian H . 2024-06-10

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Amazing experience. It was so much fun. The cocktails were fantastic and all the staff and actors really did an amazing job. I'd recommend and go back.

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Leanne O'Donnell . 2024-06-09

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Funny characters and actors, laughed all the way through

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Jamie . 2024-06-09

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