Based on 12 opinions finded in 1 websites
Based on 12 opinions finded in 1 websites
Nº 221 in 305 in North Warwickshire
Opinions
Worst afternoon tea ever!!! Avoid at all costs please For the name and the amount they are charging the service is appalling. It took them 30 minutes to bring a tea and then a further 30 minutes to way wait for sandwich’s and scones. Our tea was cold by the time the food came and there was no apology for the poor service even though there was minimal other people in the restaurant. The waitresses are slow and moody and there is nothing special about this place. Save your money and the time
Laiba . 2024-08-31
MORE AT Google
I had an afternoon for tea for two voucher bought for my birthday. We booked for today (12/7/24) at 14:00 with the table free for us until 16:00. We had a great experience, unrushed and very attentive. Great selection of sandwiches (the best being the smoked salmon and horseradish), loads of tea , coffee and juices etc. In addition a nice cheese and onion brioche roll. Lovely mini quiche and two types of scone with jam and clotted cream. Finally a generous selection of small but elegant cakes - which we couldn’t manage and bought home in a lovely (provided) box. Staff were all really lovely, non intrusive but very attentive and looked after our every whim and request, always there if we wanted more tea/coffee/juice etc. Michelle was our main host and she was delightful and even ran out to my car in the car park with my car key … which I had only just realised I had left in the table!
lawrence payne . 2024-07-12
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WORST AFTERNOON TEA EVER! Avoid at all costs. I was so excited about visiting the Belfry, thinking it would be a luxury experience. However, my experience was awful, based on the service and food. I'm vegetarian and cannot comprehend how they're getting away with serving up dry triangles of stale bread with a slice of cheese, not even any butter, chutney or salad. My second sandwich provided was even worse- literally some sliced green peppers in between bread! In 2024 when there are soooooo many good vegetarian options available! In the end, I made do with a dry cucumber sandwich. To be honest, the non vegetarian selection looked terrible too. I am still in shock to be honest, as it is not cheap. The service washorrendous too, they took 40mins just to bring over an English breakfast tea. Most of our orders didn't even arrive at all. To sum up, this has to be the most disappointing afternoon tea ever and I do not recommend it at all.
Prianca . 2024-02-29
MORE AT Google
Got pointed 2 were I sat not taken to...overheard the speech 3 times about "have u been here b4 and bla bla...was annoying just av it written out..save waiting staff repeating themselves no chit chat from waitress very robotic bit like being at the tills in a shop ..food was nice very overpriced though and the o.j was not fresh just cheap alternative didnt tip as service charge was added !!!cheeky but gotta maintain the fixture and fittings im sure that's were extra cash goes
shelly pichur . 2024-02-17
MORE AT Google
A small group of us visited on 9th December 2023 for afternoon tea. We arrived and ordered our drinks which arrived 40 minutes later because we prompted staff twice. The poor service continued for the 2.5 hours we were there, and we couldn't wait to leave. Only we couldn't leave because we had to wait another 35 minutes for the bill. Hot drinks were cold, and the food wasn't great either. Overall it was a disappointing experience.
Kezza O . 2023-12-11
MORE AT Google
I've just come home from the belfry after being treated to an amazing afternoon tea from my lovely boss. I have to say everything was fantastic. All the food and drinks were delicious and to high standards. Annie who served us was so brilliant, she's friendly and engaging, she felt like part of our gang of ladies. Thank you for a top notch experience.
karina dengel . 2023-07-13
MORE AT Google
Enjoyed cream tea in the airy open bar/reception area. Comfy seating, cosy nooks, delicious scones (3 each!) - what a treat!
Corene Newbery . 2023-03-07
MORE AT Google
Lovely afternoon tea. Good selection of tea's, sandwiches, warm scones and cakes. Excellent service, would recommend.
Debbie Cook . 2020-08-13
MORE AT Google
Very over priced for what you get, and the service was not that good
Peter Lee . 2019-01-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We went for afternoon today and the food was really good. However the main thing that stood out for us was the service we received by Sarah. There was absolutely nothing we could fault. She made us feel welcome from the moment she greeted us. Nothing was too much trouble, she consistently checked in on us to make sure there was nothing else we needed. We all left feeling well looked after. Thank you xx
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My daughter walked especially to get a hazelnut frappe only to be told they didn't have it. She asked for a strawberry one with oat milk as she is dairy intolerant. She started walking home and drinking it only to discover it was normal milk. She was not going to walk back to tell them. Very disappointed. You should be aware of intolerances as she is now suffering as a result.
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Unfortunately I will never return to this venue my family had 3 instances of cross contamination with our meals to which they had to be removed from our bill also noticed kitchen staff not properly Attired