GastroRanking-logo
Score
OpinionsNoteGoogle32.3

comment_iconOpinions

Review of Afternoon Tea at Makeney Hall Hotel I recently had the opportunity to experience afternoon tea at Makeney Hall Hotel, and it was a mixed bag. While the historic setting and picturesque surroundings provided a charming backdrop, the overall experience fell short in several areas. As we arrived, we were not greeted by amember of staff for a few minutes, when she did arrive, she looked puzzled, she checked my name off the list, but was unsure as to where we would be seated. She left to find out, then returned to take us to a table that looked as though it had been quickly put together. The tablecloth, teacups and saucers were stained and the cuttlery had seen better days. The waitress asked if we would like tea or coffee, then came back with the teapot, left to fetch the milk and offered no sugar or sweetner. Surprisingly, there were no tea options available, with only a single type of tea served—and it was unfortunately lukewarm. The sandwiches were soggy, due to being placed next to a thick wedge of tomato and thickly sliced onion as garnish. The scones, which did not seem homemade or freshly baked, were served cold and lacked the desired fluffiness. The selection of pastries and cakes, while visually appealing, did not deliver on taste. There was a lady that repeatedly went in and out of the kitchen area, who looked very impatient. She was waiting for a baby shower table to leave so she could remove the decorations from a previous wedding, when asked the lady had said she didnt wirk at the hotel, only provided the decorations. She stood watching the large group of ladies with her arms folded, scowling and sighing several times. Not a good look for the hotel and its staff. Service was polite but slow, further impacting the overall enjoyment. For a hotel that prides itself on tradition, the afternoon tea offering at Makeney Hall Hotel needs significant improvement to justify future bookings.

site_logo

Charmaine Simpson . 2024-07-21

MORE AT Google

Very enjoyable, good all round tea with savoury and sweet. Efficient and friendly service. Great setting with beautiful surroundings

site_logo

Michael Fitchett . 2024-07-12

MORE AT Google

Rubbish. Never go. EVER!! Not worth the money, staff extremely rude and response to emails even ruder!!!!! Will tell everyone I know never to go. Pot of cream between us was tiny, not enough for even one of us, no chutney, no fizz, smallest tray of sandwiches and very select fillings of sandwiches. Absolutely horrendous. Go to Morley Hayes if you want an afternoon tea, a million times better, worth the money and the staff are kind and friendly. And I reiterate, NEVER GO HERE! It’s HORRENDOUS!!!

site_logo

Aimee Walker . 2024-05-03

MORE AT Google

Similary restaurants in East Midlands

restaurant_img
2.4

2147 Opinions

location-icon206 Station Road
Fast food
outdoor_seating_233463takeaway_233463delivery_233463

Premises were dirty, the staff were rude (if the girl behind the counter went any slower she would stop, apathetic and lazy) The food was slow. 20 mins for a single hamburger? Staff were too focused on the delivery drivers and drive through. Priority should go to the people that have actually got off their arse and walked. Not only that the burger had fell apart. Worst McDonald's I've ever been in. Go to KFC or Subway round the corner.

restaurant_img
2.5

196 Opinions

location-icon119 High Street
outdoor_seating_329264takeaway_329264delivery_329264

Very good, the guys are very enthusiastic, pizza is very delicious, the delivery is also very convenient and fast, the service is very good, thank you very much!

restaurant_img
2.0

73 Opinions

location-iconAlfreton DE55 7JJ 39 Mansfield Road, Alfreton DE55 7JJ England
Other cuisines
outdoor_seating_273357takeaway_273357delivery_273357

Don’t bother ordering a large as you literally just end up with half of the cob empty. Sausage roll was hard and burnt. Panini was alright because the cheese was stringy and not in a nice ‘cheese pull’ kinda way. Won’t order again.

restaurant_img
2.8

170 Opinions

location-icon38 Market Place
Pizza & Pasta
outdoor_seating_138816takeaway_138816delivery_138816

Ran out of creme egg cookies or would of had a 5 star rating

restaurant_img
2.9

82 Opinions

location-icon7 Breach Rd, Heanor, DE75 7NJ, United Kingdom
outdoor_seating_367819takeaway_367819delivery_367819

Ordered online but after an hour and a half wait and numerous phone calls which no-one answered we drove to the shop to discover it was closed. Won't be using this Chinese again