Adam's Brasserie in Central Bedfordshire

Took almost 2 hours for a basic meal and put things on our bill that we didn’t have. Disgraceful. Would never visit again.

Good food in pleasant surroundings

. The staff were incredibly rude, making us feel unwelcome from the moment we arrived. Additionally, the cleanliness of the restaurant was appalling, with dirty tables and floors that clearly hadn't been attended to. Overall, it was the worst dining experience I've ever had, and I would not recommend this place to anyone.

We skipped a starter with the intention of having a desert/cheese course but decided not to bother in the end. We both had fish and chips and 2 drinks each and it came to just shy of £95. The food was OK at best but took an hour to arrive even though it wasn't busy,. Fair to say we won't come back, disappointing really because the grounds are lovely.

Was disappointed to be honest. We never ordered starters but from ordering to getting our food it was one hour. The food was OK but just ok. Didn't really like the dining room ambience either and service again was just ok. Drinks were over priced so overall felt disappointed 😞

Real quality food, service and atmosphere. Beware of the automatically applied 12% service charge. Bit cheeky.

I don’t want to give any star for this restaurant. Food was so awful. I ordered bang bang chicken. Chicken amd noodle was not taste. We was waiting for food for an hour and restaurant was not busy at all

We had an amazing time at the luton hoo hotel, special mention to pradeep and rishav. Amazing service with delicious food Waiting to come back again.

Great food, relaxing environment

How can you allow anyone into a restaurant with a towel and no shoes.. Dress code should be there.. Food bland a just a very poor experience all round.. It's a shame

Had a lovely evening. Restaurant had great atmosphere as was full. Enjoyed all our food choices. Attentive staff. Thank you to Agis who really looked after us. Would definitely return.

My partner booked dinner at Adam's, was really looking forward to it but from the moment we walked in the experience was very disappointing. Located in Luton hoo, the decor is lacking and seems dated, staff are not very attentive and seem to spend more time chatting amongst themselves then serving tables, seemed to take ages to order food and to pay the bill considering only a handful of customers in the restaurant. The food itself was ok but nothing to shout about, I had the steak for mains, medium but clearly the meat wasnt rested before serving as my plate had blood seeping into the plate. Personally I wouldn't recommend, plenty of good restaurants in Harpenden which is just down the road.

Booked on line for a group of 5 friends for what we thought was their Festive Christmas menu. Arrived to be told that this was not available and was presented with their ‘normal’ menu. We were incredibly disappointed but we have to say that Neel, the restaurant manager turned our experience into a very pleasant lunch. Great customer service Neel (it could have been a very different experience!). Our thanks also to Cole for his excellent service. As an observation, it was disappointing that there there wasn’t one Christmas decoration to be seen, so unlike our Brasserie experience of previous years. Although the main house was decorated beautifully. It seems that the new owners have a lot of work to bring this hotel up to its normal high standards of excellence.

Did advise a Xmas celebration so was disappointed to see both outside and inside had no decorations or even a bunch of flowers somewhere. The staff were super, very attentive and keen. The food was average would have preferred if food was freshly made but was food ready made and heated. Last time I was here food was definitely made fresh by the chefs the summer was busy whilst now it is very quiet. Prices were fair. I will come back in the summer when, hopefully, the chefs are using their skills. The hotel was amazing as usual, always worth a visit; love Luton Hoo.

Great lunchtime experience whilst on spa day

Very dissapointing. Poorly sign posted, maintenance men on scaffolding in the restaurant when we arrived, large heating pipe/duct in the beams above. slow & abrupt service, chunky chips were black & inedible, just poor. Overpriced

Sirloin steak with peppercorn sauce - steak was pretty good. Comes in a big portion. Peppercorn sauce was delicious. An excellent ambience for business dinners

Dinner at Adam’s Brasserie is probably one of the worst experiences I’ve ever had. I may as well have been dining at a motorway service station - it certainly did not represent any of the photos that are on the website. The lights are glaring, there are no personal touches to the tables and the service was slow and unfriendly. When we arrived for dinner one of the waiters told us we were only entitled to a 2 course dinner. When we said we were actually due a 3 course meal (per the website description) he said he would go and check and come back to us. He did not come back to chat with us. It’s really not a great way to start dinner when you’re told you’re not going to have what you signed up for. The service was slow and ill attentive despite the restaurant only being half full. We asked to order wine and were rudely told to wait. Once finished we then asked for the bill…we waited 20 minutes and it never came so we decided to leave. This was not in part to not pay the bill but because we were frustrated from the whole evening. The waiters then told us we weren’t due a 3 course meal but were in fact only allowed £40 worth each. We disputed this and showed the booking email as well as the website which states we were entitled to a 3 course meal. I shouldn’t expect to have to haggle our dinner at a 5* hotel. The fact we were then told we had to pay almost £20 for terrible service was beyond me. Don't waste your time or money coming to this restaurant... go and dine at The Grove instead!

The staff and food were lovely, but the room was chilly. The radiators were off and there was just one electric heater. This was a shame.

You only live once, and although some people would say this restaurant and Luton Hoo are very expensive you go for the quality of food, service and surroundings. However, another very important element is the staff and beyond doubt the way we were treated was exemplary. I would like to mention Sharon who was our waitress at the Brasserie and was also present at breakfast. She is an asset to your business!

Comfortable and welcoming restaurant on the Luton Hoo estate. Warm welcome and excellent service from Sharon and her team

Despite not being busy, service was very slow and the food was very mediocre, worse than the average pub, and quite pricey for the quality. At least we were able to have a nice walk afterwards around the estate so we did not feel it was a complete waste of time.

We visited on a weekday lunchtime. The restaurant was quiet so we were promptly seated and served. There was a wine list but we weren't offered any other drinks other than water for the table, which was a bit odd. All the food was great, though and coffees afterwards were also fine.

Certainly will frequent again, service was faultless. Food was delicious and served with perfect timings.

Awesome service and fantastic food.

Nice polite and helpful service, reasonable prices, food a little slow to come and have tasted better chateaubriand elsewhere.

Frozen food served on a plate. Staff were friendly but very slow. Do not recommend if you want a good meal, I could have made a better meal at home. Caesar salad tasted off, burger patty was frozen, and fish did not taste right. Every single person in our party struggled to finish their meals.

An unforgettable meal with remarkably unique service. A place fit for Gordon Ramsay himself. An experience like no other.

Disappointed as main meal of fish n chips was cold, no pinot grigio rose, no sticky toffee pudding left

Had a meal with family of 4, very welcoming, service was exceptional, very attentive, helpful and polite. Menu was small, but food was excellent, drinks catered towards good alcohol options, not much choice for soft drinks. Extra hat's off to our waiter, Cole, who helped make our evening as enjoyable and comfortable as it was 👍

Lovely location and good food totally let down by the awful service. Not what one expects from a place affiliated to a 5* hotel. We had to ask multiple times for our drinks and sugar for the coffee. Our food arrived with no cutlery. Drinks eventually turned up half way through the meal. Very disappointing.

Nice restaurant and staff extremely good. However, menu was limited and our meal was not very tasty, we had a fancy fish & chips but the fish was tasteless and the chips a little watery. Wine was good. Disappointed because it is expensive.

We were staying in the hotel with our three young kids for my wife's 40th Birthday. The staff in the restaurant couldn't do enough for the kids and us as a family, particularly Agis. The food was great as well

Went for a coffee Easter Sunday at the Brasserie Lovely place , shame that the person that served at the bar had not the slightest idea how to do a coffe and all the cups were dirty 7 drinks and except an orange juice none of the rest were drinked, This is supposed to be a 5 hotel ,and the prices dont come cheap, You need to either train or pay the right staff

Great location - great food - great staff. Look no further than this place...

Gone downhill. Such a shame as this was a favourite venue and their Sunday roast was a treat. Now it's just over priced with the same quality and menu as a Wetherspoons. Very sad.

Hadn't visited for some considerable time and was looking forward to traditional Sunday lunch, which was one of their highlights in the past. However the experience was not the same. Adams Brasserie no longer do Sunday roasts. The menu they have is limited (no starters and only two options for pudding). My friend ordered steak and chips, which was served with no garnish and no condiments. I would have ordered steak but the only option they had was rump. I ordered the pasta which was adequate but to be honest I could have had this meal in any establishment. The restaurant was also freezing cold and with winter underway this seemed unreasonable not to have any heating. We were told the heating was not working, something I have never encountered in my 15 years visiting the restaurant. The toilets were heated at least. However where they used have hand towels in baskets, a nice luxury detail, this has now been replaced by paper towels dispensed from the wall. There was also one young waiter on duty. And no maitre 'd to take our coats. All in all standards have dropped considerably and no longer consider this a quality establishment, even though the price point seemed high (over £70 for two people having just one course and one glass of wine). I have had much better quality meals, service and ambience at my local Beefeater. Very disappointed.

I have been to this restaurant in the past and it has always been very good....until today. This was the first time I'd been back in around 18 months and the difference was sad. The dining room and the setting are both beautiful but not the food or the service. The menu mainly consists of burgers or pizza with sausage and mash thrown in which we chose. And that's what came. Sausage, mash and gravy. No green veg. We asked for a pepper grinder. We were told they don't have those. We skipped pudding and went straight to coffee. We ordered 2 black coffees with cream on the side. We were told they don't have cream but they could stick a dollop of vanilla ice cream in instead. I don't like cold coffee!! Avoid, avoid, avoid at all costs. It was absolutely awful. Just keep driving. Don't stop here.

Showers in spa absolutely freezing The country house had no heating (Boiler not working) Note to management Fix the heating !!! !

Horrendous experience. Arrived to find menus printed on A4 paper. The menu advertised online was cancelled. Pizzas were £18 so we though they must be good - that would be a price stretch for London, but as it was a stately home thought it must be good. But the Pizza was tasteless and looked awful. The service was sour, and slow. The pasta was expensive and crusty from being cooked ages ago but left under heating lamps. The service was slow because a group of people who offered burgers send the whole lot back, not sure what was going on there. Really this place needs to be closed down and refurbished and have new management. When ever someone mentions Luton Hoo to me I will forever this of a poor version of Wetherspoon’s It was a treat for our mum so didn’t make a fuss, but if she hadn’t been there would have been more vocal. And frankly when things are this bad what’s the point of blaming the wait staff - when there are obviously management issue that are at fault.

I can’t say how bad this experience was. The service was incredibly slow, indifferent and hostile (to questions or requests) the food was appalling, cold, reheated pasta (with a crust) and the worst pizza I’ve ever tasted which cost £18.

I can’t say how bad this experience was. The service was incredibly slow, indifferent and hostile (to questions or requests) the food was appalling, cold, reheated pasta (with a crust) and the worst pizza I’ve ever tasted which cost £18.

Disappointed by the food and the service

Having read other reviews and having experienced a very poor afternoon tea at the main house last year, I booked with more than a little trepidation. Ultimately, we booked for the setting and the grounds as we were bringing my parents for a treat and...

Ordered room service and waited 2 hours. Mozzarella pesto sandwich was so salty I couldn't stomach it. Cheesecake is one of the worst I've ever had. Hot chocolate had lumps - I don't even want to know what! Saving grace is that I wasn't charged.

We travelled quite a long way to.meet good friends in the Luton area. After a preliminary search online we decided on a lunch at Adams Brasserie. Whilst the main building and grounds look spectacular the dining experience was very different. The signature burger was so...

My boyfriend and I went to the Luton Hoo hotel to celebrate my birthday this weekend and it was amazing! We had reserved dinner at the brasserie and ended up getting lunch there before too. The burger was okay but the pizza was very poor, almost like it came out of a microwave. We thought the dinner must be better, it wasn’t. We ordered steak and fries and they were terrible, the chips had been fried in the same frier as the battered fish on the menu, and so they were extremely fishy. They were also soggy like they had been microwaved to be heated up. The steak was incredibly chewy and really hard to cut through. It did not taste great either. It did not help that the prices were extortionate for food that would have been better in Toby Carvary. The waitresses were great, however the manager refused to see us. When the waitress told him that we were unhappy and would like to talk to him we saw him shrug his shoulders and walk off. Terrible experience, however the waitress did get our food half price which was very good of her. We will never be eating there again.

No signage to direct you to the brasserie once through the gates. We went round in circles making us late. Not told there were no pizza until we ordered. Should have been told when given the menu what was not available. Restaurant itself was not very warm. Staff friendly. The food was lovely.

Cannot fault it at all. All the staff we dealt with were very friendly and accomadating. They were great with recommendations, even offered something not on the all day menu to help. It's nice to see people who enjoy what the doo. The food was great I had a lovely Sunday roast. The portion was generous, the meat tender and cooked to perfection and to potatoes and veg were tasty. I would 100% go back again and highly recommend it. The only thing I would say the actual grounds could be sign posted a little better as we got a bit confused.

Horrible menu variety and food quality.

Very poor quality food at quite expensive prices. We ordered pizzas as the main (because we saw some of the other meals being delivered...). The pizza arrived with half the crust missing - no waiter or waitress asked us how the food was or if...

Sadly my third and final visit to Adam’s. The service was mostly good however the food really isn’t good enough for the prices charged. Previously, our second visit, we chose the roast dinner but the lamb was too chewy to eat and my friend left...

We had an afternoon tea here a few months ago ( highly recommend) and my mother in law wanted to have lunch so we booked. She didn’t realise it wasn’t on the main house but on the Country club. However the setting was lovely; unlike...

Food was fantastic. Service was rubbish, a three course lunch room over 3 and a half hours. Staff refused to seat our booked table of 14 at a single table so we had to be seated apart, there was a 10 minute delay between taking orders from each table so it was all out of whack.

You just can't get the help. Served a warm bottle of water and a rather tepid bottle of expensive white wine. Ice provided on request. Prompt service for starters but our mains were delivered to the wrong table. Food was really good, fresh and delicious. Good portion sizes.

We visited last week for a special meal but were rather disappointed. I ordered a large glass of champagne as it was a special occasion and was very disappointed to find that it had not been properly cooled but was slightly warm, especially given the...

I had booked Adam's Brasserie as a special treat after my daughter's Masters Graduation. Special day, special meal or so I thought. When we arrived we were seated in a booth, and served water, which was appreciated. We ordered drinks, starters and mains and after...

4 star prices 2 star food. Steak was ordered medium rare. Came well done and almost impossible to cut let alone chew. Kids menu looked good but kids pushing their plates aside after a few mouthfuls said all that was needed to say. I'd stick with the fish menu in future. But tbh. Won't be returning. Such a shame as the surroundings are fantastic.

We dined here upon the eve of July 13th . We had the most amazing experience. In this new world after covid and lack of hospitality staff we were delighted to have being blessed by a wonderful member of staff named Sharon Our food was...

Awful service very lacking 20 mins before we even got a drink and only then when we went and asked

Had a beautiful Roast Dinner for Fathers Day, firstly compliments to the Chef. Well looked after by the Floor Staff and always very polite, well dressed and attentive. Restaurant Manager should be recognised and given praise for having a great team under him.

A somewhat soulless dining room. The duck rillette starter was a tiny spoonful and fairly tasteless. The spatchcock chicken was a small poussin cooked in the oven. It was tasty but dried out with no jus or gravy although the waitress offered mustard or ketchup!...

Okayish but shocked to realise that the table water offered which we thought was complimentary ended up costing £12 for two bottles?! Waiter was very good tho and food arrived promptly so overall experience wasn't too bad.

Having a buy a gift voucher for 3 courses in the werhner restaurant my partner & I were rather disappointed to discover it is currently only open to hotel residents & only on Saturday evenings. The reason given was that it had been recently taken...

Whilst I could not fault the food (Spatched chicken and the Burger, with the Mango cheesecake and Chocolate & Orange Tart for dessert) both were cooked well, and my Mum really enjoyed the chicken - the service was painfully, and shockingly slow. Sitting with empty plates in front of us for over 20mins (note, only four other tables were in, circa 14 guests - so the team of four were not exactly overwhelmed) with the manager walking past us four times (and noting we had plates sat there) but did not do anything about it; either asking a member of the team, or clearing it himself (which he eventually did). The team also seemed to enjoy conversations with what looked like regulars who play golf, vs looking after all guests in the room. I would say the service is a lot more attentive and genuine at a great gastro pub a stones throw away, The Fox. Safe to say I will not be back again.

The breakfast menu here is the best I have come across, however we felt on the both occasions that the service was extremely slow even though not all the tables were not occupied.

I don't think I've ever eaten anywhere so stressful. The staff are lovely but completely stressed out. Trying to get their attention is impossible. We stayed on a Sunday and they'd run out of roasts and steaks. The pizza is the worst pizza I've ever...

We visited the brasserie for a birthday lunch for my wife. The offerings on the menu were not of the standard we expected of this establishment--pizza at about £16 per head!! My main course was breaded fish fillets, chips and peas of a very basic standard. My wife had very, very dry chicken potatoes and one veg. No sign of any sauce. Not very good at all.Then to top it all the waiter spilled my glass of water all over the table! It was cleaned up but no offer of a drink in compensation. We thought the meal was very poor value for money. WEe will not be visiting again. Robert Bellis

Beautiful ambiance. Clean restaurant. Quiet and chilled out dining experience. Really good portions as well and every single meal was beautiful and tasty. Looking forward to coming back in summer for some al fresco dining.

the food is pretty good, but unless you like repeatedly asking for the same thing again and again, and getting wrong orders, plus staff who don't seem to care very much, I would suggest looking elsewhere

So it's been 2 years since we have eaten at Luton Hoo. We like the Adams Brasserie for Birthday lunches, and as it was indeed a birthday booked a table for Bank Holiday lunch. Nice setting although the lack of signage always catches us out...

This was the first year we've been able to go out and celebrate our wedding anniversary due to lockdown. We had our wedding reception in the main house at Luton Hoo in 2019, and decided to check out the Country Club for our 3rd anniversary...

Was lovely but I ordered an amaretto sour and the bartender didn't know how to make it and when I asked the waitress she responded by bringing me a lot of sliced lemons ,I ordered another one and thank goodness for the maitre'd who made the absolutely lovely drink so thanks to him,but absolutely a beautiful place.

The decor is out of date ..... But the food amazing and staff good 👍

Love everything about Luton hoo. Beautiful place , wonderful staff and lovely food. Cannot praise it enough!!!!

Location and ambience of restaurant was lovely. Staff were attentive and food was nice. Would have loved a chicken dish on the menu however the chef prepared two lovely dishes on request. Would love to visit again soon.

Nice surrounding pleasen severvis very clean

Great food and service and gave my mother a "happy birthday" plate - thank you!

Always a pleasant atmosphere and nice food

I came to Adam's Brasserie for my birthday as we were staying in the Luton Hoo Hotel. We didn't eat all day in prep, as we thought it'd be a great treat. The prices are pretty high, so we expected good food, at the very...

Very badic food just piled high. We were all shocked at the sheer quantity of food on our plates, when what we had hoped for was quality. Very poor.

Its really nice to be able to go back here for lunch. Visiting on a Saturday is ideal as you can have lunch here, then go for a walk in the grounds of the hotel. As usual the food was excellent.

I honestly cannot fault the staff they were very tentative, friendly and just great. The food however lacked sophistication for the price you pay. Looking around at what people had ordered when I arrived I felt I was in a Fuller's pub. This restaurants came google recommended as 'similar to' places I have been, such as Soho house and local restaurants near me, e.g The Orchard. The food was a far cry from those places and highly over priced. For my main I ordered the beef and macaroni which was really just a plate full of salt no taste of cheese and it looks like it was a easy to cook packet. There is so much potential for this place based on the location, sadly the food needs to level up and better choices for children. The evening menu had fewer choices than what was served at lunch time which also was highly disappointing. They had run out of chocolate brownies and the options for chocolate doughnuts was rather miserable that the children didn't even touch them. (they looked shop bought). Luckily I read the reviews before going so did not go with high expectations but expected better then the low mark I had set.

As usual, fantastic good and service

I’ve visited here a few times so thought me and the family would come for Christmas and booked from 24th December till 27th, unfortunately it’s 6pm on Christmas Day and we are checking out. A massive disappointment, can’t be hungry for a minute longer, the food has been absolutely abysmal and that is not an exaggeration. Such a let down, hotel has really gone downhill with major signs of wear. To sum up it’s about as far as you can get from a 5 star experience. Not acceptable and not ever returning, so unfortunate as previously have enjoyed our time here. Arora group have their hands full trying to restore this place to what it once was. So sad

I was taking an elderly relative to lunch for a significant birthday and sadly it wasn’t a treat at all. Unlike other reviewers I was very happy with the service and I like the atmosphere of the restaurant. The menu is disappointing - more like...

We were a table of 14, a family reunion that was booked a couple of months in advance. The service was very slow, even though the room was only 50% occupied. When the food finally came, the chicken supreme had no 'supreme' on it, we...

Nice place. Beautiful location. Fabulous service.

Table of 9 Came to table to take a drinks order and only asked half of us. No drinks menu given. We ordered 2 bottles of wine which you can buy for £8.50 which they were selling for £32! That’s an extortionate mark up. Starters...

We’re staying at Luton Hoo (another story). Really wanted to give these guys a shot after the not so good reviews, surely it can’t be that bad. Unfortunately the telling bit was when I asked to have the service charge removed and the guy didn’t...

Lovely light and airy room but it is ridiculously expensive. Fish and chips cost £18.00 and a chicken sandwich with a handful of crisps was £12.00. As for the cost of drinks, a glass of wine was £11.20 and two small cokes came out at £7.80. A bill of £135 for a single course lunch for four, especially with what was served up is excessive. The wait staff were lovely especially our Polish waitress but it is certainly off my list of places to go.

Had 3 meals here as was the main alternative to formal dining on the property. Dinner (well-prepared tuna steak) and lunch were fine, breakfast was parsimonious: cooked food portions were small, and 3 of us asked for toast and they gave us two slices between...

Ordered the stone baked bread for starter which was OK, when it came to the main meal it was very tasty but when I asked for some bread I was told the only option was to have the stone baked bread again!!!. any decent restaurant...

We were staying at the hotel half board, for which we paid nearly £400 per night. Morning one - went down for breakfast at 9am. Order taken 9.09 (know because checked later!). Tea and coffee brought to us - had to ask for cups. 10.20...

Arrived and there were children running around the restaurant screaming and playing sword games, staff ignoring as if it was acceptable, so decided to sit outside. Eventually the children moved outside so we went inside. Surprised at how dirty the place was - rubbish all...

Would not recommend The service was terrible! The food was not to a standard that I would expect! The waitress put a bottle of sparking water in the table without asking we assumed complementary but then charged £5.50 We only had a main meal very...

We booked this on a sunny weekday in I’d July for an outdoor Lunch. The server was poor after a long wait we received just one menu between us and the requested second menu never arrived. The choice of food menu was poor and we...

Despite having read very mixed reviews of this venue, I decided to give it the benefit of the doubt, and booked for a family lunch. Sadly, the poorer reviews proved to be entirely accurate; the “welcome” was very off-hand and we were seated with a...

We enjoyed our Bacon Roll with a Cuppa for breakfast before our shooting day experience (clay pigeons) and then a lovely 2 course lunch afterwards. Food was lovely and the dining experience relaxed and peaceful. *Although nearly £5 for a very small glass of coke...

Visited today with my wife and 2 children. The Maitre D wasnt that welcoming and pointed to our table and gave us one menu for a group of four. We all had roasts which were of average pub quality. We were asked if we wanted...