Delivery
Pickup
Outdoor
The best restaurants serving Turkish food in Redbridge London
10 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
918 Opinions in 2 websites
Went to dinner with my family, absolutely ruined my evening by rude and clueless staff, no common sense. When asked for pennies worth boxes to take the food home as we had to come home as soon as the platter arrived on our table, we hardly touched the platter. We asked for the foil container so we can pack ourselves,series of interrogation started why we asked for two small containers and large foil container, The waitresse, clueless with a brain cell of a lettuce could not see that we had lots of starters and sides with a full platter to pack and needed to go home. To my astonishment she said in a rude abrupt manner, I can't let you have these two (clamsell disposable )boxes (pennies worth). I buy these boxes for my own establishment, (I pay £25.00 for 250 boxes , works out to be 10 pence per box and my ones are better quality then theirs). I lost my patience approached the manager, clearly said I'm not here to answer questions and to be treated like a child, further added, all you have to do is tell me if you want to charge for the boxes, where I'm happy to pay to pack my food. Guess what, he didnt want to understand my simple point, and at that point the clueless waitreese tried to join her boss so, both can be bullies, I told her not to talk to me while I'm talking to the manager. The bald head manager had bigger ego then his height, tried to explain to me boxes get wasted while raising his voice and pointing fingers, had to tell him to lower his voice and move his finger away from my face where ill be forced to defend myself physically as he was invading my private space. When I said I'm not interested listening to him as he already charged for the boxes, he went to tell me his never seen me at the restaurant before, refused to acknowledge me as a customer, I said its not always sit down meals but takeaways, which should not matter anyway. Bottom line these fakers are horrible individuals and have 0 respect for their customers, there are so many Turkish restaurants in the area to choose from. The food is not much to write about either, similar to most Turkish restaurants, the food wasnt great either, it was salty and overcooked which I was okay to overlook as a one off. They will probably attempt to justify themselves on the response to this review that I was a rude customer, looks like its what they do if people complain about them or the food. I simply stood my ground strongly applying common sense. They do not know what normal customer service is and seem to be only favoured by people that are non the wiser. The bill was close to £60, which was not the issue, but they charged me £2.00 for two small sauces and two disposable boxes, again wasnt a problem but the pettiness shows how small minded they are, and the horrible attitude is unacceptable. Will never return to this joke of a place.
362 Opinions in 4 websites
I did not recieve my order. After being an hour late, I called the restuatrant and was told that the food was on the way. called again 15 minutes later and was told that the driver made a mistake and gave the food to someone else. I was told that they would call me back with an update. 30 mins later, no call back. This restaurant needs to be removed from the app.
60 Opinions in 2 websites
It was my first and last visit. Go to SULTAN Restaurant at Cranbrook Road Instead. Don't dare to come into this place. Very bad services. Looks like money, Hungry owner. Reduced portions size and disgusting food.. horrible. I am a regular Turkish food fan, but this place food tastes horrible. It was too expensive for the portions size.
1 Opinions in 1 websites
I ORDERED A MOUSSAKA HOME DELIVERY VIA JUST EAT. THE WORST I'VE EVER HAD! OBVIOUS THAT IT HAD BEEN PREVIOUSLY FROZEN AS THE BECHAMEL SAUCE HAD SPLIT AND WAS LUMPY. AND THERE WAS NO LAMB IN IT WHATSOEVER. ONE VERY THIN SLICE OF AUBERGINE AND VERY MEAN WITH THE POTATOES TOO. A LOAD OF TOMATO PASTE WHICH IS NOT IN AN ORIGINAL RECIPE. I WROTE A PREVIOUS BAD REVIEW BUT IT SEEMS TO HAVE DISAPPEARED!