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4.0

Based on 53 opinions finded in 1 websites

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Nº 368 in 488 in Derbyshire Dales

Nº 7 of 9 Italian in Derbyshire Dales

CUSTOMERS TALK ABOUT DISHES WITH..wafflecream
Score
OpinionsNoteTripAdvisor534.0

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After travelling 25 minutes to get my daughter a waffle, I dropped her outside with plenty of time before closing time, I parked across the road near the food cabin so could see her, two in front both served, she waited in the queue for 9 minutes just to be turned away at 4 minutes past 7! Rude and the last time I’ll be spending money there. Since the new owners have taken over it’s not the same, how hard would it have been to use some emotional intelligence and shut the door and serve the people in the queue from before your shutting time.

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J4mou1 . 2024-06-09

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Delicious freshly made waffles and ice cream loaded with goodies! Staff were super friendly and efficient despite being busy.

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Pioneer763396 . 2024-06-01

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Absolutely delicious and a real treat! The staff were inundated and very busy so we had to wait around 20 mins for our order but each dessert is made fresh and well worth it. We couldn’t understand why half of the seating was closed off when people were having to stand outside in the rain though? They take card payment too which seems to be rare in Matlock Bath!

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Twinsliders . 2023-11-05

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Simply amazing!! An absolute must for dessert fans! High quality ingredients and totally delicious!

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Paul L . 2023-08-16

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Visit to wiffle waffle August 10 2023, I have never been to a restaurant or takeaway with such rude staff, the male staff member in particular was extremely abrupt and rude to not just myself but the majority of other customers who attended between 4.30 and 5pm. The queue was out of the door when we arrived @4.25pm , we joined the end, the male staff member barked at us that was the wrong place to be queuing, we waited and ordered at 4.35pm, the male staff member was short tempered with us when ordering, and didn’t give my son time for him to order his food verbally before rushing him. We then waited 15/20 minutes for our food to come, my sons food came 5 mins before my daughters and mine so he sat In restaurant, I mentioned to the server I was going to stand in there and wait for the other food so I could watch while he ate. The man again chastised me for standing in the ‘wrong’ place and abruptly disclosed they were closed, our food arrive which was nice, we ate while listening to the staff member barking at other customers ‘were closed’ who dared walk through the door to attempt to order their food, even though there was a large illuminated sign above the open door saying OPEN ! Lol .. some customers looked round in disbelief. The above total spoilt the visit for us for a special occasion, for my sons wish to visit. My kids like this place and wife brings them regularly and complains of long wait times. However as a locals, we will not be spending any money with a rude outlet. Tourists enjoy the rudeness!

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massey82 . 2023-08-10

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We wanted some doughnuts in Matlock Bath and no where took card payments. We then stumbled upon Wiffle Waffle which we’re happy to take card payments. My daughter had a bubble waffle cone and l had the Belgium Biscotti waffle. Absolutely amazing 🤩 best dessert l have ever had. Going to be our new favourite place to visit In Matlock. Don’t miss out 👍

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Loiselane701 . 2023-08-01

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I am only bringing this to your attention now as your restaurant has been reviving many good reviews but I thought I’d let out the truth. As I arrived the atmosphere was alright but when I ordered the staff were incredibly rude and bear in mind we had sat down 30 minutes before someone came to take our order. We waited another 30 minutes for our waffles and there were only 3 of us including me. The staff were incredibly rude when they came to give us our waffles. It wasn’t busy at all there was only us and another couple! But that isn’t even the horrifying part! My strawberry’s on my waffle weren’t washed and still had the green bits on the top! the waffle was dry and had no flavour even tho it was drowned in sauce even tho I asked for little sauce. As I took another bit I realised there was a hair in my waffle! I told a member of staff and they called us all incredibly rude and told us to pay and leave because we had apparently planted it there to make them look bad! U wasn’t happy one bit and I wouldn’t recommend unless you like a mouth full of flavourless waffle for the price of£12.50!!

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Chloe N . 2023-07-31

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Everyone should try this place! The waffles are delicious, really worth the visit. The milkshakes are proper milkshakes, and I’m not really a sweet tooth. The staff are friendly too, not miserable, made us feel welcome.

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LLBMW . 2023-06-17

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Used to visit regularly but the menu has now changed. No more sundaes, no more quality ice cream. They still serve bubble waffles but with Mr Whippy ice cream and they aren’t as good. If you’re visiting for the first time, you won’t know the difference but to those that have visited previously then you may be disappointed unless you like Mr Whippy ice cream. Real shame as we used to enjoy going.

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dazzla1 . 2023-05-21

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We had the most amazing bubble waffles today from Wiffle Waffle! Would definitely recommend heading here if you are planning a day out at Matlock Bath

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Nadene S . 2023-04-09

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Very yummy desserts and milkshakes but can get very busy. We were waiting about half an hour for our order during the illuminations and nearly missed the fireworks so make sure you order in plenty of time!

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980amy9 . 2023-03-08

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Visited with family, lovely staff ,clean,good seating and excellent waffles the chocolate orange was a favourite, well worth a vixit.

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MickT145 . 2022-12-21

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Nice and clean, very friendly staff and delicious waffles. We had two kinder Bueno waffles and two stick waffles, all very well received :)

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poppy752 . 2022-10-12

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Lovely selection of icecream desserts here. Shop was very clean and excellent service. Friendly staff and happy to help with any substitutes. Would recommend and definitely go back again.

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Sandra C . 2022-09-07

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Absolutely delicious waffles , completely spoilt for choice . Served by a lovely helpful young lad. Would highly recommend 👍🏻

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Mumoftwo1974_13 . 2022-08-28

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great waffles and milkshakes , The guy was very polite and helpful even though he was on his own. looking forward to going back .

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Hubbard10 . 2022-08-10

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Very clean inside and the staff are really kind the Desserts are amazing lots of options so it makes it difficult to choose somethings what you like to order but that just gives you a reason to keep going back but yes very nice staff and very clean would 1000% go back

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Ashleigh H . 2022-07-31

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I looked longingly in the window all week trying to decide what I would like. Eventually I succombed to a strawberry one with ice cream. I am glad as the fruit toneded down the sweetness a little. But if a sugar hit is what you...

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Katrina D . 2022-06-05

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The gorgeous smell coming from this shop lured us inside to try two of the bubble waffles and weren't disappointed. They were delicious and well worth the money. Would recommend a visit if you are in the area.

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lindasL9985DW . 2022-06-04

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Wiffle Waffle is one of the reasons why we go to Matlock Bath. Amazing bubble waffles, huge portions but taste so fresh and they really are good value for money in comparison to other dessert places. The cookie dough one is especially delicious. I’m baffled...

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charjepx . 2022-05-31

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customer service was not on their service menu - over priced waffles and icecream, we were recommended to sit outside - how can you eat waffles and icecream in your lap on the side of a busy road, with the wind blowing dirt into your...

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Tina S . 2022-04-23

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Visited here for desert . It was lovely , ice cream and waffle was very good and would definitely go again. Very efficient service and good value for money

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nickodp . 2022-01-22

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Walked around Matlock then stopped for ice creams . Deliciously waffles, lovely service. Great value for money . Thankyou!

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Lara P . 2021-11-14

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Awesome, yummy, delicious, amazing, wonderful, mouth watering. Went yesterday and had a waffle stick and a cookie dough waffle in a box. They were both freshly made and nicely presented and delicious. Daughter said the best ever waffle she had tasted. Will visit again before...

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michellelW4983MA . 2021-10-25

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Product Fantastic but the service was dreadful 25-09-21, A few to busy messing about were as others looked frustrated at the lack of professional attitude of those messing around, service was so slow that out of an order of six the first 2 ice-creams had...

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hnojo467 . 2021-09-26

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The food is amazing, Came today to have some sundaes and they were delicious. i will go back.im glad the guys used gloves as a few shops we went to one guy touched the bin and didn't wash him hands and the guy in the...

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tanisha C . 2021-09-18

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We visited here today and ordered 3 bubble wraps which were delicious and very filling. The staff were really friendly and the service was efficient. Highly recommended.

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X3980FYcarolines . 2021-08-27

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Nice and clean, great ice cream with unique combinations. One of the few places that takes contactless payment in Matlock. Bloke behind the counter could be friendlier.

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GSP1984 . 2021-07-16

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Wow just wow. Both of these 2 waffles for £8. Mine was after eight, other half had biscoff. Waffle was crispy on the outside but fluffy in the middle, ice cream tasty & extras super yummy. Plus side, all plastic free

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Cata854 . 2021-06-05

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Called in here yesterday after my friend had been for a waffle there. The staff were very friendly and efficient and the choice was uneblieveable. Will definitely be back again to try another one.

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LoubyLou48 . 2021-05-08

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Went their a couple of weeks ago it was very good service and the bubble waffle tasted amazing. I would definitely suggest ordering from there no matter the price.

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AnonymouslyRedacted . 2021-05-03

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I went a few weeks ago and then came again recently, the waffles were delicious both times when I went. A young man with dark hair served me, he was very funny and he was balancing a lot at once. Great banter

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B5921KGmatthewm . 2021-04-30

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I’ve just finished the 2 Bursting with Bueno bubble waffles with my girlfriend, honestly melt in the mouth the waffles hit different I’ve had many waffles in my past but this is local efficient and tastes the best by far I’d never heard of a...

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Hobnob_23d . 2021-04-15

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The waffle was fine, we wanted to treat the kids but the portions are too big for kids. But the young boy with black hair that served us was amazing. He was working on his own, making waffles, taking orders and payments and also trying...

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Agne R . 2020-10-26

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Went today, joined the long queue for around 10 minutes before getting into the shop, no one acknowledged I was there once in the shop at the counter, waited a good five minutes at the counter when I had to ask the young man serving...

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stuartcP1432JU . 2020-08-29

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We went on Saturday 15th - Opening hours are wrong. We had to visit 3 days in a row before we got there and they were actually open. We ordered about 4 waffles - they were lovely just a shame about the staff. The girl...

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Jessicamoors2 . 2020-08-18

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We have visited afew times & the majority of times the food & service has been fab. Great selection of toppings & really tasty if you have a sweet tooth. Have had one disappointing trip, we came to Matlock Bath afew weeks ago specifically to...

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Colabottle30 . 2020-02-23

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We came across Wiffle Waffle today after a lovely stroll through Matlock Bath. Having very recently popped our "Heavenly Desserts" cherry and being a little underwhelmed and £32 poorer, we were lured in to Wiffle Waffle by the pictures in the window. I had chosen...

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baloo22 . 2020-02-02

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Don't waste your money. We were served by the rudest man on the till today who made us feel that we were in the wrong for ordering waffles with the extra toppings that they offer in the menu! How is that order so hard to...

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AbbeyB1992 . 2020-02-02

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Having seen someone walking past with one of the bubble waffles we decided to try it. The presentation is fantastic and cannot be faulted, but the taste isn’t what I expected, the waffle goes very soggy and messy. Having said this It’s great if you...

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Sh3z_x . 2019-10-06

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This place is wonderful and an amazing treat!!! Well worth going along to this fantastic place so much to choose from ♡♡♡♡

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Maxine R . 2019-10-02

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The owner and server were both lovely and the Waffle Cone (strawberries and cream) was amazing!!!! really good price for the size and amount that you get!!! Really impressed and i will be going back!!!

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thelilspud . 2019-09-30

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Ice cream and waffles were great. However after we had eaten in, we attempted to clear our area and hand the rubbish over to the worker. He rudely replied there’s a bin outside. This was a public bin and it felt quite rude considering we...

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Lhughess . 2019-09-21

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Amazing,addictive and great value for money, staff polite and easy to talk to.. defiantly a must when you visit Matlock bath.

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Zaineyziggy . 2019-09-04

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Wow amazing - ice cream, waffles or a combination of the two. Waffles are made as you wait so really fresh and delicious. Lots of choice. My kids loved watching them being made.

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carlandsuzy . 2019-08-30

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We visited Matlock Bath with another couple and 4 kids. They really liked the look of Wiffle Waffle so we gave it a try! 2 of us had the bubble waffles and thought they were amazing. They were huge and loaded up with lots of...

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laurief146 . 2019-08-28

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Absolutely delicious and reasonably priced. I had the salted caramel and can highly recommend. Friendly staff.

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familyfunbirmingham . 2019-08-08

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We visited today. The guy in the shop was really nice and a waffle artist. We ordered 2 bubble waffles. A brownie one and an after eight mint one. They were stuffed ice-cream, fresh cream and toppings. We also had 2 waffle sticks. Smothered in...

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RoadtripperEH . 2019-08-01

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Saw a lady eating something different, found this little gem. It was busy on a Sunday, 3 staff members and 3 machines for waffles and stick waffle. Now the summer holiday are here and with school children being off I'd recommend increasing equipment and staff....

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Vivienne D . 2019-07-27

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Decent price for a delicious treat. Something different for people to go and try whilst visiting matlock.

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BigManButNotThirty . 2019-07-15

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My husband and I were very much looking forward to visiting Wiffle Waffle for my birthday after all the good things we saw on social media. When we drove past it was closed (despite us checking their opening hours on their Instagram page.) So, we...

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Bellyc9917 . 2019-07-01

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We ordered 2 bubble waffles, both were amazing and filled with ice cream and toppings and squirty cream, the man running it was friendly, though when he had 3 different customers he had to juggle 3 things on at once, which I think meant my...

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Lynn S . 2019-05-28

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Haven’t had anything like this before, but really enjoyed it! Freshly made in front of you, choice of ice cream, loads of different toppings and excellent value for money. For certain going back when in area! 😋🍦

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MrEatDrinkRepeat . 2019-05-14

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