West Road Fish & Chips in Lancaster

A really nice cosy alehouse. A very comfortable place to sit and enjoy a beer. On a cold winter’s evening waiting for a train I had a pint of Lancashire Blonde. A really good beer at only £4.60. Brilliant atmosphere and friendly staff.

Arrived 1405 pm to be told kitchen closes at 1400pm although the business closes at 1500pm..Also made the effort to ring up and was not advised of closure time of kitchen.When trying to explain they assured me I would have been told,basically calling me a liar as no such information was given.When leaving the establishment the manager of the day Jane shouted sarcastically Happy New Year and a girl who was mopping floors found this highly amusing. I went back to ask what part of a customer being turned away and being mocked did the manager Jane who is no Manager and Heather the person who was mopping the floors found amusing. Excuses where given,non of them worth anything, just excuses .No oplogies for the humiliation that four customers had just been subjected too.I did ring to complain and spoke to a gentleman called Peter who sympathise with my story. The owners need to know that putting kids in positions they are not qualified to do will have a detrimental affect on a business

Had fish & chips with curry sauce was delicious & will definitely be going again 👍

Really lovely stay here, amazing location right in centre of town. Staff super friendly and helpful. Room was cosy, warm and had everything we needed. Coffee, tea, milk and breakfast snacks. Comfortable beds, nice linen and lovely bathroom. Reasonably priced, would definitely stay again.

A beautiful old building, the food was delicious and that staff were probably the most friendly and polite I have ever known in a restaurant.