Based on 6 opinions finded in 1 websites
Opinions
Popped in to Peaches and Passion to meet a friend last week. What a lovely surprise! The lady who served us was lovely. Helpful, friendly and patient!!! The menu was good! Few things I'd like to call back again to try. Prices as expected. We both ordered eggs benedict, mine without bacon. The lady asked how we wanted our poached eggs - first time I've ever been asked! And they were just right. The food was absolutely gorgeous. Despite it looking like there was too much hollandaise sauce, it was just the right amount. Oat milk available for my cappuccino. Fresh baked scones appeared shortly after we'd eaten - they looked good. And a small selection of tray bakes, again tempting! People do park along the street outside - it is wide enough ok. There is a small carpark just to the side of the building, maybe better if you have got children with you. Would highly recommend! And hope to be back soon. Thank you 😊
Kathy McCandless . 2023-09-26
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Beyond a joke, 3 times in a row i have went to it and all 3 times my order has been wrong! Young staff have no clue what their doing, will not be going back
312 Opinions
We had dinner at The Coach House Brasserie which was an annoying experience, the staff were very unwelcoming when we came in, the food was reasonable, the interior is tired like the hotel but the service was literally horrendous, one of the worst we have experienced. The staff came across as inexperienced, unbothered with no management, a lot of staff present but seemingly not doing much but standing around chatting. When we arrived at 4:30pm the restaurant wasn't busy but our table wasn't ready, despite the table being empty it was still covered in dirty plates. We then waited 15 minutes over by empty, yet dirty coffee tables with used cups and plates that no one came to clear while we sat (it felt more like a public canteen that was cleaned periodicly). When we got sat down at our table, our server disappeared for 20 minutes, he didn't even ask us if we wanted a drink before he took off. When he reappeared, I actually had to ask him could we order, he was in another world and we were baffled. 35 minutes go by and we still don't have our soup starters or children's meals. With our hungry 2 year olds waiting for their dinner and becoming agitated, another table of 5 adults across from us who arrived 30 minutes after us then began receiving their starters, at this point we had to complain and suddenly our food appeared 5 minutes later (almost an hour to get a starter), however our server disappeared for good. The manager to be fair took some items off the bill due to our experience but it was just a nightmare. We didn't leave until 7pm due to the slowness of the service with exhausted children. I would recommend retraining your restaurant staff to avoid more experiences like this