Based on 5 opinions finded in 1 websites
Opinions
Beat the Clock was the draw that drew us for the first time to The Rustic Saddle.. We were the only customers there but Cathy made us so comfortable and provided a very personal service.. She is bubbly, vivacious and and very attentive. Service great, food great and atmosphere building. What more do you expect at 5pm..
Keith Maxwell . 2023-11-23
MORE AT Google
Went for beat the clock waited for 40 mins for 2 mains , cocktails tasted zero alcohol and worked in hospitality for years and this was worst ever tasted , did complain when served food regarding drinks and again when paying - place seems all over the show , such a shame lovely building , was about what seemed 5 staff working nobody knew what was at bar one of the younger girls
Book Girl . 2023-11-08
MORE AT Google
Went here for a birthday. Great food, staff are lovely and love the karaoke lounge
Erin O’Connor . 2023-10-13
MORE AT Google
At a 21st birthday party on Saturday night , great venue , buffet food delicious, exceptional customer service.
Lynda Jayne Davidson . 2023-09-26
MORE AT Google
Similary restaurants in North Eastern NI
138 Opinions
122 Opinions
Staff were very friendly, the beer was great and an open fire just made the day
457 Opinions
Used to be a regular customer when the restaurant was in Parkgate, couldn't fault it for food and service was exemplary. I was there yesterday and I cant believe how it has changed with regard to service. We ordered pizzas and some sides, we had to ask for plates as weren't given any, in other restaurants we are always given plates to put our pizza etc on. No one came over at any time to ask if everything was ok, or if we required another drink, I had to go to the bar to ask for more drinks. Drinks brought, empty glasses not lifted. When we finished our mains, we were asked did we want to see the dessert menu, we said yes. And waited, and waited...it never came. Again I had to go to the bar and ask where it was, clearly they forgot. I was given the menu, not told what the cheesecake flavour was, not told what the ice cream sundae was, again had to ask. They only had 1 type of cheesecake and 1 type of ice cream sundae on the menu, both of which were not what we would normally order, and as there was so little choice we didnt have dessert. The menu is not what it used to be, and the service has definately gone downhill. The food was ok. Also the restaurant wasnt that busy so no excuse for the poor service.