Based on 60 opinions finded in 1 websites
Based on 60 opinions finded in 1 websites
Opinions
Nice surroundings and ambience, very pleasant and helpful attendant staff. Food is good and fresh but it is quite expensive, worth another visit though. Service was quick and efficient and staff very understanding of our need for prompt service due to having to catch a flight.
Dood19 . 2024-01-08
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Me and my boyfriend went here last week and the rooms were lovely apart from the smell as we went in. It smelt of dirty sewers or a dirty toilet. We looked in the toilet and it was very very dirty. When u went to shower there was not a drop of shampoo conditioner or body wash in the bottles so we had to use the bar of soap! We where told there was a mud treatment with the stay but we where never told we had to book it and showed up in the morning for it and we where told we hadn’t been booked in so we where never able to do it! We weren’t given a lot of info at the start. Apart from them the rooms were absolutely lovely and they decor is amazing. We had a lovely outside bath with a log burner!
Erin H . 2023-12-13
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We visited the Rabbit Hotel Restaurant on a busy Saturday evening. The staff were extremely welcoming from the moment we walked through the door. We were promptly seated and the waiter and waitresses were attentive and very friendly. Our food was absolutely beautiful and arrived quickly despite the bar and restaurant being at full capacity. I would highly recommend, and we will be back for the rump steak 👌🏼
Buzzy749 . 2023-12-01
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Dined with family on Saturday and as before, the food was fabulous. We had a range of starters, mains and desserts and all were ursti g with flavour and cooked perfectly. Honey chilli chicken was particularly good as was the pork main. Cocktails ere also fantastic. Staff are so attentive and the dining experience was faultless. Will call again when in the area. Treat yourself, you won't be disappointed
SINGITLOUDSO . 2023-09-17
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While the place is beautiful and the service was faultless we found the food disappointing. Maybe just the chefs take on dishes wasnt to our taste but The Sugar pit pork chop which my partner had was essentially quite salty gammon. The salt and chilli chicken which I was super excited to try was a very saucy tomato based honey chilli style chicken. Not what we were looking for but we were perhaps just unlucky with the actual dishes we chose.
Leigh M . 2023-09-10
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So I have decided to take to trip advisor and write a review, I almost did this after my first visit to the Rabbit, and that's when we were asked to pay for our lunch after each course because we had to sit outside due to the restaurant being full. We had a card machine stuck in our face while eating at the starter and drinks, main course then dessert. I asked the waiter why this was, and he said we had several ppl just leave without paying. I thought it was a huge failure of service and just awful. So may wife, her parents, and friends called over tonight, and they booked a meal at the Rabbit. I didn't want to go as I'd said I'd never be back, but I went. Well, the service had only mildly improved but then we got charged £20 for a burger, which was awesome, but the 16 chips looked a little bit weak beside it. Are you having a laugh, is the costs so bad that you have to skimp of chips now. Well, I promise one thing, I'll never darken the door of this Galgorm want to be again, and that doesn't come close to justifying the extortionate prices. If you visit, remortgage your home, expect nothing on your plate, and don't expect good service as it sucked.
S1393TAjohna . 2023-08-28
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Booked via website, very easy to navigate around. Three of us enjoyed it. One had a nut allergy therefore he was super excited to be able to have cheesecake. Atmosphere very relaxed. Staff very attentive, engaging and helpful. Vegetarian Menu offered upon request. Ribs went down a treat, full of flavour. Feta bites wholesome and plenty of them too. This was part of the 2-3 course menu on offer and it has to be said is very good value considering an alcoholic or non alcoholic drink is included with a varied array on offer. With it also being a nice settling, we didn’t feel rushed considering it is a 2 hour window for seating. Veg main of pasta, the sauce from my part lacked some flavour which was a shame considering it had olives combined through it. My feeling was the chilli pasta sauce probably needed to rest to absorb the flavours for a day as there was a lot of chilli which took over from the ingredients mixed into the pasta, perhaps some cheese to top would have lifted the pasta also, however it was eatable. I did relay this back to the staff as I felt it was important to tell the chef. Think that is important to note considering why only four stars. We/I will definitely return. Yum!!
Fitzy20 . 2023-08-28
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We initially just went for a few drinks on a wet Saturday afternoon. Few people in the bar area and we decided to stay for an early dinner. After reading some reviews, I was a bit apprehensive, but honestly, food was fab. I had Ribs to start and duck for main both cooked really well. There was plenty of meat on the Ribs and duck cooked to perfection. My husband had chicken wings to start, and another chicken dish for main. I just can't remember which 1, but he said both were really nice, although he said the Ribs were better than the wings. Staff were lovely, including bar staff, and just felt a very relaxed atmosphere and will definitely be back
lburnbell . 2023-08-17
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Not up to par. The old menu was much better with plenty of fish Lamb kebab nice but salty, couscous inert and the pitta bread flat and boring, tough and just weird. What was I meant to do with flat pitta, I could not open it . A nice Greek salad would be better. My wife's Burger tasty with lovely relish. Chips tough on the outside. Our guest's duck was good. Deserts were lovely. Key lime and rhubarb crumble. Staff 10/10 Cleanliness 10/10
709tommyw . 2023-05-24
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We visited the Rabbit restaurant part of the Rabbit Hotel for lunch. There was a problem with not only ordering but accessing the menu online due to WiFi and not having the QR code scanner downloaded on our phones. This took a rather stressful twenty minutes our meals arrived food was good quality and well presented. Service was very good no complaints. Could someone please do something and remove the dead stuffed fox! on top of the wine cooler. They have it dressed up in a costume! as well, nearly choked on my meal couldn't honestly believe that they mounted it and dressed it up. Poor taste in this day and age we won't be back prefer to dine in a more respectful environment!
Bonus1001 . 2023-02-17
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Stayed in snug room. Complimentary water tea coffee and tunnocks tea cakes! Room really warm and clean with comfy beds. Used spa which was lovely although some of jets in main pool not working. I nentioned this to staff but no change. Jacuzzis were very good. As it was cold you couldn't really sit outside in lounge qreas . Sauna steam room and salt room all lovely. Meal was delicious- piping hot and good portions..soft drinks extortionate prices at 3.40 for a sprite but think that's the same everywhere. Would definitely recommend staying here.
rhondasJ1168BE . 2022-12-18
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Needs improvement .... Seafood paella a fail --- used long grain rice rather than risotto rice or arborio rice ( sticky rice ) No taste of chorizo nor saffron..... taste of the sea ? Nowhere to find ---, Chatted with the chef --- I hope they do understand that we go out to eat to have good honest food and not being mislead ...
25eddiey . 2022-12-13
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My husband and i had a meal in The Rabbit Grill bar Saturday night. We both ate of the Christmas menu. Prawn starter which was excellent as was the Turkey dinner, might say the best I have add this year, just missing sprouts. The big let down was the heat, or lack of it. We were both foundered and I had to put on my coat after the starter. When I complained the lady in front of me spoke up and said she had her coat wrapped round her legs and just wanted to eat and get home to get warmed up!! I advised the waiter when he arrived with my main meal, no offer to move me, just said he would close the door. When second waiter arrived with a coffee, (too cold for a sweet) and asked if I had enjoyed my meal stated not as was so cold. His reply was 'Well I am warm'. What an insensitive thing to say he was alright so to heck with his customers. I will not be back till they turn their heating up so disappointed as such a very good meal. Cannot recommend as too cold in the hotel at the minute to enjoy the surroundings.
hilw2015 . 2022-12-12
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We returned to the rabbit for a lunch and found the food to be so much better than we had experienced previously. The starters were again ok maybe slightly overpriced for what you're getting but we thoroughly enjoyed our main meals of seabass and a lamb skewer with pitta, salad and dips. We shared a sticky toffee pudding with ice cream which i would recommend. As we were both not drinking I still feel the mocktails are again overpriced for what you're getting but were tasty enough. I appreciated the fact this time around we were shown a lunch menu with reduced prices and think this is an important option to have especially these days and with the comments on prices I think this has been taken on board. Hopefully the rabbit can keep to this standard and we will both be returning happy patrons.
Sam121jackson . 2022-11-15
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Food, atmosphere and staff are all good. I cannot however understand why they have no menus. They ask you to google the menu on your phone! I was completely shocked. No one wants to go out for a meal and have a table of people struggling to connect to Wi-Fi and viewing menus online. No other quality restaurant does this. When I asked why the bar man said it was due to environmental reasons. This however doesn't stop the restaurant burning logs all day on their decorative fire. I hope management take the initiative to correct this in the future.
sioneD9077XR . 2022-10-23
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We love the new set lunch menu at £14.95 which includes a drink. The sea bass meal was delicious. Definitely will be back and highly recommend.
Stirfry151 . 2022-10-15
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Visited for sunday dinner with my wife and son. First of all the food was very good and the service was good. Bit annoying that there's no menus and you have to use your phone to go hunting for the menu. The main issue I...
hedger2 . 2022-09-05
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Gutted!! Organised a birthday lunch for my mum last week the place was dead but service really wasn’t good at all. Id said we weren’t drinking alcohol (mocktails were £10 each) then there was awkward moments when waitress was just by our table not saying...
Sam121jackson . 2022-09-01
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We visited the restaurant with friends and were very disappointed. No hard copy menus are available. We were offered one tablet between 5 people. We tried to access the menu on our phone. The internet/Wi-Fi access was very poor and the format/ view of the...
JasperDuke . 2022-08-30
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We visited the restaurant whilst we was staying at the rabbit hotel. The food is plentiful and fantastic. We really enjoyed the chowder, in fact I would say its the best chowder I have ever had! Also the Mac & cheese side is delicious. We...
Mazziem28 . 2022-08-10
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Lovely place. Great investment, and will do well I am sure, but ffs don’t exploit the folk who chose nit to have a beer - £5.75 for a coke is scandalous. Steak is £28 before anything. So 2 x sides takes it to £37 +...
Beckinhill . 2022-07-15
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We had dinner on the terrace. Hubby loved the seafood orzo. My beef pie was good but a little bland. Our friend’s hamburger was good. Service a little slow but they are probably understaffed like everyone.
DrCindy87 . 2022-06-22
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Lovely setting with friendly hardworking staff and great service. The food is absolutely delicious and there’s a dish on the menu for every member of the family. Cocktails are very well made too. To top it all off there’s a hotel dog Florence who usually...
elleanorose . 2022-05-24
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We called into The Rabbit Restaurant when we were passing one evening and had such an amazing meal! We were sat quickly by a friendly waiter and had our drinks order taken. It was good to see the app being used to help the environment...
143kerriannew . 2022-05-05
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Poor disorganised service and very average food. Waited ages to order a drink which was taken at same time as food order. Food then arrived before drinks which were wrong. Food arrived that quickly it couldn't have been freshly cooked. Nice surroundings but a shambles....
Gary m . 2022-04-24
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Visited Rabbit Hotel for meal with friends. First time here since taken over by Galgorm group. On arrival lovely warm fire welcomed us in and we were shown to our table fairly promptly. The menu can only be viewed online which is annoying and if...
stressedmum . 2022-04-09
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I though a lot about writing this review. I have been to the Rabbit 3 times since it has been bought over. First time we were celebrating as a group for my mother-in-law's birthday in September 2020. Food was inedible, even my parents in law,...
724tanyac . 2022-01-03
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Our second visit to the restaurant organised by Arlene Curran who very kindly organised our table to accommodate a large push chair for my grandson. They were initially very welcoming & efficient on checking everyone into the hotel. Order for drinks taken very quickly and...
Carol M . 2021-12-20
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The Rabbit Hote what can I say just perfection Our Daughters wedding thursday 28th oct 2021 The venue is just perfect. Galgorn Ballemena overrated and over priced ,But the Rabbit is AMAZING, staff so professional yet laid back, venue perfect food amazing backdrop for photos...
Gerarda603 . 2021-10-29
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We took a half hour journey to try out this relatively new restaurant. The décor was excellent, the food average and the service poor. No paper menus are supplied so you need to scroll through your iphone to view the menu, not an ideal start....
redhand . 2021-10-29
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Enjoyed wonderful food at the restaurant for 4 evenings last week, and can’t recommend it enough! I was staying at a hotel around the corner, but chose to eat at The Rabbit restaurant as it offered me a greater quality and wider variety of food...
Sharonar223 . 2021-09-14
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First, couldnt get parked (all bays full - its a small car park & weddings cause it to fill up) & seemed to be a lack of disabled parking (noticed the only free parking bay was marked as disabled but there was rope/carpet across it...
JimD123 . 2021-08-28
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Had been waiting a while to visit The Rabbit and it did not disappoint. Service excellent and the staff were helpful and friendly. The sirloin and ribeye steaks we had were cooked to perfection and the sides were adequate in portion and price. The beer...
maynem123 . 2021-08-12
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Visited recently for dinner with a family of four. Very pleasant surroundings and friendly, welcoming staff. The food was excellent in taste, portions and value for money. I would highly recommend the pork chops, two large, perfectly cooked chops are served and they are delicious!...
T87WEsstephens . 2021-08-11
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We had a family dinner for my sons birthday. There were 16 of us over 2 tables. Nothing was too much trouble and every member of staff who we came into contact with was professional, friendly and nothing was too much trouble. The food was...
265emmaw . 2021-08-09
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My boyfriend and I decided to go to the Rabbit for my birthday after hearing nothing but excellent reviews from friends and family. I can confirm, it definitely delivered. I got the pork chops and my boyfriend, the sirloin steak. Both were cooked very well....
caitlinmO6484DO . 2021-08-09
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Extremely disappointed with the quality of the food after spending £248 for 4 adults & I child. £25 for an aged rib eye steak medium rare was delivered as medium our plates filled with rocket each time no variety with the salad. I ordered mash...
Q612TKcarolm . 2021-08-02
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There were 8 of us and the food was excellent. Chicken was a little too spicy; the pork chops excellent; the pizza super and the burgers were great. Lemon tart and chocolate truffle cake was loved by everyone. Would definitely go back. The meal was...
Barbara L . 2021-07-27
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Good food terrible service. Rude waitress and pretty rubbish at table service too. Not going back as planned next week.
Q2916GFlisam . 2021-07-21
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fish and chips batter burnt fish undercooked,g/fpasta seafood plenty of pasta little of anything else,burger ok,roast cod small piece some veg,pizzavery little on top,very expensive,ordered house wine £22 could not recommend,had to buy side dishes. expensive cannot recommend
Johnac941 . 2021-07-19
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Sunday lunch in July - ate off the a la cart menu, decent value given the surroundings and food quality. The new owners have spent big and repackaged the old Templeton hotel, has nooks alcoves for privacy - materials used first class, staff well trained,...
Brackensdale2013 . 2021-07-12
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After trying to book for weeks, we finally managed to get a table, arrived 15 minutes early, drove around a bit, the car park was so overcrowded, we had to leave, nowhere to park. Way to over booked, very disappointed, Sent an email, to express...
laverne1 . 2021-07-01
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My wife and I celebrated our wedding anniversary at the Rabbit restaurant in Templepatrick. As with a lot of places with re-opening after restrictions, we had to book and we were glad we did as it was quite busy. We were greeted at the door,...
DaveMcGeown . 2021-06-27
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Went for a meal and to be honest although the staff were friendly and helpful. The menu let this place down Not a great choice on the menu and sides were not included My chicken was small in size and I had approximately 10 chips....
dawnecallender . 2021-06-24
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Very popular place, only one of its kind in the area, part of a newly refurbished hotel, good outside area
VMtravellers . 2021-06-20
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Called on BH Monday on the off chance as we hadn’t booked. Managed to get a table outside which was appreciated. First visit, even though we live close by, as dinner menu had never appealed. Hadn’t viewed lunch menu so was surprised to find only...
Hazel T . 2021-06-03
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I have been here a few times to try and give the benefit of the doubt since opening last year. The service is so poor and food poor quality. Today I called in for a couple of pints. Ordered, paid and waited 20 minutes for...
Brendan R . 2021-06-03
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So handy as we live nearby but the very limited menu is ok at best. Very expensive for what you get and sides are not included. There is a slight language barrier with a few staff members that can be overlooked. It could potentially be...
FarAway49606347850 . 2021-05-30
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Just had an excellent evening and can't wait to go back for another delicious meal. The service was great ( thank you Andrzej) and the staff were all so friendly and really helpful. Will book a stay as well, next time. Thanks, Michael and Isabel.
W2543XGmichaela . 2021-05-28
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I was in the restaurant after waiting a very long time to meet up with friends again for a nice meal and a few drinks. We decided the rabbit from previous recommendations and it didn’t disappoint! The food was very nice and well presented but...
629leet . 2021-05-26
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Called only for a drink ... avoid ..... daylight robbery..... £10.50 for one glass , yes glass not bottle of wine !!
D1667NXmichelleh . 2021-05-15
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This was our first family dinner at a restaurant in over 12 months due to the Covid-19 pandemic. On arrival at the restaurant the host was welcoming and efficient and directed us to our table on the upstairs balcony. It was a little chilly for...
Tom M . 2021-05-09
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We have just returned home from having a meal in the restaurant. I am disabled and on arrival was surprised that the 2 disabled parking places were at the rear/side of the hotel, which wasn’t well lit. The ground towards the entrance was very uneven...
Debby C . 2020-12-20
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The food was delish, was served in a timely manner and the staff were polite and attentive. During the Covid period, I would say their covid measures went above and beyond, we felt very safe there. We were there on a Thursday night and the...
rachaelgam . 2020-11-06
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Service average, meal not hot, Irish coffee not hot, disappointing as same meal on 18 September birthday was great
albertmG7038OR . 2020-10-15
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My friend and I visited the Rabbit for lunch yesterday and we were extremely disappointed with the lunch menu. It consisted of full meals such as fish and chips, Burger, Pie, Seafood Linguine, Gammon and chips, Mixed Grill and Chicken Maryland. Definitely not what I...
Marc1959 . 2020-10-08
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Went for lunch today and we were really looking forward to eating in this new place but sadly we were very disappointed! I had Chicken Maryland which came with some kind of deep fried corn bread which when cut, crumbled into powder. The banana fritter...
Rosey09 . 2020-10-02
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The Rabbit, formerly The Templeton, is under new ownership with the hotel portion still under refurbishment. The restaurant opened recently and we visited during the eat out scheme. We were greeted by friendly staff as we entered and shown to our table.We had the 1...
Jim S . 2020-09-10
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