The Quarter @ Potbank in Stoke-on-Trent

Very quirky, great atmosphere and amazing food. Brilliant Christmas meal with friends made extra special by the polite, friendly staff. Will definitely return.

Tried to book a table for dinner while staying at the Potbank Hotel, but the person I spoke to just kept saying that hotel guests didn't have priority. I didn't ask for priority, just a table if one was available and I'm still waiting on an answer. Visit Stoke a lot. Won't ever eat here.

This place has such a warm, welcoming vibe. The food is fantastic—fresh, delicious, and served in generous portions. The service is genuinely friendly, and there’s plenty of parking, making the whole experience easy and enjoyable. Highly recommended.

Lovely place to visit and the food was just perfect! Had the mexican quesadilla and would highly recommend. The highlight of our visit though, was Bailey, who served us all night. She was fantastic, attentive and offered really greY advice in respect of food choices etc. She made the visit so much more - what a valuable member of staff The Potbank have there!

It has been some time since we visited this lovely quirky restaurant and we certainly won’t leave it long until the next time. As a party of 5 we had a variety of really tasty fare and great sized portions. To start we enjoyed garlic and herb mushrooms, spicy chicken mini fillets and loaded dirty nachos with vegetable and bean chilli, the portions were huge, the food piping hot and so tasty. Our main courses were just as good: baked burrito, hunters chicken, black and blue burger, Mexican spiced salmon and Mediterranean vegetable pie, all of them were delicious, despite the exceptionally generous portions, all plates were cleared. One of our party did succumb to a huge slice of lemon meringue pie with vanilla ice cream, I think I put on 5lbs just looking at it. The service was excellent, so genuine and friendly. Fabulous service, great decor and delicious food, we are already looking forward to our next visit. Highly recommended.

An amazing place, food was fantastic, staff were friendly and professional, highly recommended

Food was amazing 👏 we had jerk chicken, fajitas, pizza and soft fish dish. Excellent value for money, lovely atmosphere (although it was a little cold and my mum sat with her coat on). We went for a birthday meal, staff were accommodating, large menu choices and not too busy. We did go earlier at 5pm though. I would definitely recommend this place, we have been multiple times now and enjoyed it every time. Thank you to all the staff 🙏

This place will not disappoint fab food great atmosphere

Had a fantastic evening at Potbank with a three course meal and Abba tribute band. The food was lovely and atmosphere great 👍

Lovely food , great service and great use of historical building, will be back again thanks 😊

Great food and venue Bailey served us and was very helpful and nice.

Travelling from the Netherlands it is great to experience great English food. This is the second time we have had the Quarter experience and the second time we have been impressed. Bailey on her first shift was a natural we hope to see her again the next time we come

Despite decent service and an "ok" atmosphere, unfortunately the food is really nothing special at all. At least, not the buttermilk fried chicken burger, which was possibly the worst chicken burger I've ever had the misfortune of tasting. Quite literally bested by ASDA's £2.70 hot counter chicken burger, with which at least you know what you're getting, and are not being charged a staggering £17.95! The burger was extremely bland, and clearly not seasoned at all. I think the chicken was simply deep fried in completely plain breadcrumbs. The bun was brioche, normally something I wouldn't have an issue with, but this was a brioche with such a distinctly sweet taste, it unfortunately stood out as the most flavourful part of the burger - and not in a good way. Burger sauce was a strange choice for a chicken burger, surely a chicken burger is best paired with some sort of mayonnaise? Perhaps just matter of preference, but I didn't care for the choice of sauce personally. Same issue with the chips, which despite the burger, were specifically advertised as being seasoned on the menu. Not that this needs to be advertised for a chicken burger, it should just be a given, but apparently not. The chips were completely unseasoned, and by that I mean quite literally, no seasoning whatsoever. Not even a sprinkle of salt/pepper, just completely plain. I'm leaving 2/5 stars for food - it's propped up from being a 1* review because the starters we tried (fried halloumi and grilled prawns) were actually not terrible. This is probably a decent option if you don't care for seasoned food and enjoy the novelty of a restaurant based in what used to be a potbank. Otherwise, steer clear!

Utterly inedible food. Total waste of money.

The staff were very friendly, food was excellent Don to perfection and at a great price highly recommend 👌

Nice venue with different areas to sit and a seating area outside.

Absolutely blown away by the food and customer service. Outstanding!

Wow , wanted to come here for ages and always put it off , so glad I finally have !! The staff are all so lovely ! Shout out to Joley ! Such a lovely girl , did an awesome job. The chips are the best I’ve ever had and best cocktails I’ve had for a while ! Will definitely be back on a regular basis. Thank you to the whole team for a perfect evening :)

Absolutely wonderful experience and supberb Sunday lunch

Amazing night. Lovely food, great atmosphere, shout out to Joley so very helpful & friendly, highly recommend, thank you 🎉🥂🎉

A big group of us, the food portions were excellent and good value for money! Service was great and very helpful. I look forward to visiting again.

an unearthly place, beautiful decorations, wonderful porcelain and this atmosphere

Janette was lovely - great service & great food

Such amazing food and great choices in the menu. Not our first visit and certainly not the last. Thanks team Quarter!

Loved the food service a little slow . Nice atmosphere

Really lovely staff, great atmosphere and the tapas and cocktails were great, thank you!

First ever visit so was very appreciative BUT Loved the afternoon tea with my sister, it ticked every box , highly recommend to whoever wants that extra TLC

Visited with my husband. Enjoyed the topped chips.

as always perfect the bacon and pancakes and maple syrup have me hooked it's my best favourite dish at the quarter 1000****s if I could I swear🤣 definitely recommend all over the world💕💕💕💕

We have been loyal customers to the Quarter for our work outings - so when we decided to do a baby shower for one of our colleagues we decided to have it here. We paid £50 for a private room and pre-ordered our food - no deposit was taken or requested on the email we had sent - possibly because we are returning loyal customers. On the day of the event I arrived earlier to dress the room, was rudely told no confetti - no balloons with confetti in, and the table was separated in to 3 with miss match chairs instead of one long one, this was not mentioned upon booking but ok, I can live with that. Out of the 22 guests, unfortunately 2 could not make the event due to illness (I myself was only informed at the event) - as we didn’t pay a deposit I didn’t think this was an issue however the rude gentleman said he would need the £20 to be paid (before we even got seated) we said we would have a chat what we could do. After we finished our meals and again we were informed about the £20 and that we need pay at the bar. We all paid for our meals £407 in total - and the remaining balance was £29.50 which didn’t make sense - eventually after going back and forth and the whole obsession with the £20 I paid the remaining £20 - even though £407 for the meals / £50 for the private room / drinks at the bar I would say about £100 but none of that mattered as long as this £20 was paid! We were all totally gob smacked by this - we have been coming here for years for events but after today fiasco never again. Even on the pre-order form which I will upload, they wrote “Some needs to pay £20” Absolute shame we won’t be recommending this venue again, or returning - down to bad management on the day.

Disappointed in the staff today. I attended to set-up an event and was advised that I was unable to use certain types of decoration, without explanation. Felt this was rude and careless, considering money had been spent on those decorations. First impressions, not good. Based on my experience and the attitude of the staff, I would not recommend this venue for celebrations as although it is only a day at work for them, for the people who have attended - it is a special event that will be remembered. It is a shame that the staff are not considerate to this. No prior mention of a deposit and forcing a member of the party to overpay £20 for two people who did not attend due to illness. The staff took no consideration or sympathy to the person who was being forced to pay for the two additional deposits. Keep in view, on the day we had a party of twenty people. At no point during the booking process were we informed that a deposit was required. Therefore the booking party did not collect deposits. Why would deposits be collected on the day of the event, it is wrong and you took advantage of someone and pressured them into paying it. Despite spending over £550 - This was not good enough and payment for the outstanding £20 was still demanded. I believe the staff should have disclosed this at the start but instead, they took the opportunity, allowed the money to be spent and then demanded more. Returning customers... but not anymore more!

The atmosphere was lovely. My partner had the pulled pork nachos (which were beautifully seasoned and tasted great) however I had the Chicken baked Burrito and disappointed is an understatement; it was bland, burnt and when I tried to peel the foil off it was stuck to the burrito and made it inedible. When I told the server, they told us there was a large wait on food and ended up removing my food from the tab - kind server however not happy that I ultimately did not eat. Probably won’t bother returning.

Used a Wowcher deal at this venue and wow, so glad we did. Fantastic quirky venue, food was delicious and plentiful and we were served by Chloe who went above and beyond to make sure we had a fantastic evening. Usually a voucher means you leave less food but not here. With or without the voucher the food was amazing, delicious with very generous portion sizes. We had the burger with fries deal which came with a flight of beers. Superb! We will definitely be back to try the Tapas, Mexican and Sunday lunch! Great little find. If you’ve not tried it you must! Won’t be disappointed

Sorry not as good today. Chips arrived cold and hard. Sandwich loaded with lettuce and not as much filling as previously ordered meals. Disappointed this time sorry

Fabulous tapas & cocktail night with the girls! Can't fault it.

Lovely atmosphere, lovely food and drinks ,really enjoyed

Myself and my sister in law went to celebrate a friends book launch all was going well and we were waiting in the queue at the bar. I had noticed already a lady who appeared to be a manager was making her way past people and the queues in a rushed manner. I saw her approaching again and moved to the side she then went past her colleague carrying a tray of drinks and knocked them off sending the drink all up my back on my jacket and the bottom of my dress. The lady turned asked if it got anyone so I said yes it is up my back to which she carried on mopping the drinks up and putting wet floor signs out. I have had many customer facing roles in my life and how this was dealt with was terrible.

It was beautiful! Around an hour to arrive but totally worth it!

Went to listen to a live band great night beers not to expensive either. All good

The Quarter is such a beautiful place, and the staff are all lovely and very accommodating - can’t fault the place or people. But I’m disappointed in the quality of the food. My partner ordered shakshouka and I a vegetarian quesadilla - his was too hot to eat for a long time, and it was just peppers mixed in a bland tomato sauce with large chunks of hard bread, not much flavour. Mine was about 50% melted cheese; I had to leave a lot of it because I started to feel sick from the grease. And both portions were gigantic. We’ve been before and had a lovely time, but we just ordered simple things like a traditional breakfast and eggs florentine, both of which were prepared very well and were delicious. I think some of the food needs an overhaul - assess each meal that’s offered, focus less on gigantic portions that people can’t finish and instead focus on getting the flavours right. And don’t rely so much on cheese as a substitute for flavour. Maybe even trim the size of the menu if that makes things easier. I say this because I want the Quarter to thrive. To be known for a place that serves great food, not just a place that’s praised for its atmosphere and excellent service.

Great food great atmosphere, really regretted not having tickets for the peaky blinders night. Feel like we missed out. Will definitely be back

We rang up at 6pm on the off-chance of getting a table for 2 that evening and luckily we were slotted in at 8:15pm. We've just come back from a few nights in London and ate at some swanky restaurants and I have to say none had the character, vibrancy and to be totally honest the quality of service of The Quarter. The food was delicious and really good sized portions. We were asked 3 or 4 times if everything was OK or needed any more drinks and felt really looked after. It was my first time here but I'll definitely be back.

Lovely place, relaxed atmosphere with a pianist playing. Clean, tidy, staff friendly and willing to help. Disabled access available, plenty of parking. We had afternoon tea which was delicious.

Wow wow wow I have the best pulled port beef burger. Let’s just say I went to heaven and it was lovely. When the burger arrived, I didn’t know if to admire this work of art or eat it! It was a ponderous dilemma Thanks for taking me to heaven

Whether you’re looking for a date night, family meal, work night out or drinks with friends, I’ve not found a better place in Stoke-on-Trent. Great food, wonderful atmosphere and amazing staff. Well worth a visit.

Great place for a get together. Lots going on - there were afternoon teas, bridal showers and a wedding reception all happening alongside bottomless brunches and girly get together. Great friendly staff, amazing food with some nice vegan options and a great bar and covered outdoor seating area for when you've finished eating.

Amazing food. Way too much to eat but we had a takeaway out box to bring home which was enough for another small meal! We had the sharing platter and it comes highly recommended. The service is very good. The atmosphere is lovely and the place is quite something else.

Absolutely beautiful place! Have been twice now, once for a factory floor night and now for a meal. Fantastic friendly staff, delicious and wide variety of dishes and very reasonable prices.

Best place to eat in stoke on trent. Fantastic food and Fantastic staff very friendly and understanding.

What a fabulous afternoon. After a booking mistake on our part the staff went out of their way. So friendly. The food was amazing. Definitely recommend.

The salmon and avocado bagel was delightful :)

Excellent Sunday lunch The staff could be a bit more attentive to their customers long wait for service

Won't be going food looks nasty 🤢

What a brilliant day/night at The Quarter Potbank. Started with an afternoon tea which was lovely. Nice, relaxed atmosphere full of character. Returned a couple of hours later for an evening of outside live entertainment from The Hairy Bartenders, an incredible duo playing a wide variety of music. Menu has a huge selection, also a pizza van outside. We will definitely return. Many thanks to the staff 👍⭐️

Really lovely barista took our order, reasonable prices and nice coffee! Would come again xx

Beautiful food again. Just Eat driver left a lot to be desired though, tried delivering to the wrong street, then the wrong house and eventually found us

Great food,Great service, definitely recommend it

Great place with brilliant live music, would definitely recommend.

Why be on just eat if you cannot fulfil the order. Disappointing.

After a mediocre experience the first visit with family, I decided to give this another go. The staff were amazing. However the hunters chicken bake was a pool of oil and grease. One fork into it and the oil went down my wrist and arm. Food portions are huge yet quality is lacking.

Lovely breakfast again, thanks very much Quarter. Delivery guy was very polite and friendly too

Delivery early today, brilliant. Food gorgeous as always.

Went for afternoon tea. We were both left very disappointed. The sandwiches were cold as if they had just came out of the fridge and hardley any filling. Just very poor. We had to ask to turn the music down we couldn't even have a conversation, I'm all for having abit of back music but that was ridiculously loud. Only had 1 knife so you had to clean it yourself before moving onto your scone. When we did ask for another cup when got told she would have to see if she could find one. Just very disappointing experience. £40 you would expect alot better.

We came for lunch! The food was lovely. The atmosphere and the decor is so nice! Would definitely return. I think our waitress was Hannah she was amazing. However all staff were so friendly.

Delivery happened around one hour later than the original estimated time. Took the restaurant over one hour to move the order from ‘thank you for your order’ to ‘preparing order’. Bit disappointed this time I’m afraid, but the food was beautiful when it got here

Always a lovely experience here. Sat in the bar because we bought Bambi with us today. Had cuppa and cake - gorgeous. Lovely staff as always

Absolutely delicious food again from The Quarter

Great food and service. It's good that some local history has been retained, very tastefully decorated.

Took a while for a driver to be available which meant the delivery time was pushed back a couple of times. Missing chips and peas from the kids meal.

Great place a bit pricey for the middle of stoke, but the food was fab and pipping hot.Free parking but Don,t forget to get your ticket 2 hrs free at machine.

Absolutely loved it. Such a fab place very quirky. We visited the factory floor which had a band and a DJ both very good, the seating and decor was fabulous. Top class loved it. Will definitely return 👌👌

70's to 90's evening on the factory floor. Great evening, band very good. Atmosphere brilliant. Not too crowded. Only downside was music was so loud impossible to speak to anyone. Drink prices were reasonable and free parking on site but you have to go under the barrier they will open it for you, as the other part of the car park is paying. Brilliant idea to turn the Spode potbank into an entertainment venue, its been very well and very tastefully done. There is a restaurant too. Check the website there are many different themes for the evening to suit all tastes. This was tremendous value at only £10 each, but book your seats to avoid disappointment.

1st visit and won't be the last. Welcoming and cosy. Staff were very pleasant and helpful. Chef very attentive to my dietary needs. Best homemade burger I've had in a very long time and the chips (say no more) they were fab. Will definitely be coming back 🥰

Cheeky tapas Thursday ! The food was out of this world. I would highly recommend trying the steak in white wine with blue cheese and the steak with goat cheese. Heads up ! We over ordered, as you can see from the picture.

Most welcoming staff. Food is nicely presented Varied choice. Loose leaf tea No long wait to be served. Need to register your vehicle. SPIDERMAN visiting Fathers day ya!!!!!

Nice spot for lunch or afternoon tea

Absolutely delicious Sunday lunch. Really good value, lovely home cooked food served on traditional plates. The portions were great, enough to take some food home in goody bags. Probably the nicest Sunday lunch we've found in the whole of Stoke. Would definitely recommend 🙂

Went for a birthday meal, and was lovely food great and staff very helpful 👍

What a shame, lovely place, they stopped serving breakfast at 12 noon, we sat and ordered at 4 minutes to 12 and asked for poached eggs on toast with ham for my 86 year mother only to be told breakfast had finished and we must order from the lunch menu. We then ordered eggs Benedict (poached eggs, ham) but without the sauce, they were ok with this but wouldn't swap the muffin for toast. We then had to wait so long because they were still serving breakfasts. I feel this inflexible silly decision really spoilt our experience and won't be going back.

My husband and I had dinner here yesterday, we waited 55 minutes for our meal. Reason we were told when we had to ask how much longer, was apparently they had two big parties in. My question is, why does larger parties take precedence when we have booked a table the same as they did. Shame the service was poor as the food was lovely. Would I recommend? Yes for food but no for the time it takes to get it.

Had a good pizza, base was a little thicker than I like, but I like thin bases and it tasted good...

Food was delicious. Loved the live music. Closed a little earlier than advertised on the website which was a shame.

Very unfriendly, said they were full even though they first made us wait.and had plenty of free tables.

Very, Very, Very Good. Mountains of food (Sunday Lunch) done to perfection and all brought piping hot to the table at the same time despite different dishes being ordered. Attentive and welcoming staff. Signage for entrance could have been better externally especially from the entrance on the road. Apart from that, faultless. Will dine there again definitely. 👍

Really nice food. Abit of hidden gem in stoke of all places ☺️

Very tasty, beautifully presented.

Have to base my score on the food. I ordered hunters chicken, came as more of a broth. Hated it. Frozen chips. Slow service. Cold room. Couldn’t take my coat off. Very disappointed

Great place, really worth a visit. Staff were really nice and the food was great

Beautiful food, service was amazing. Atmosphere was fab. One of the best places we have eaten at for a good while

Thank you so much for a beautiful Breakfast this morning,I live alone and I'm disabled so it was a bit of a treat to myself.I loved the good quality products too.I'll be ordering from you again.Love Michelle A x

Beautiful good food again from The Quarter. Thank you

Food was substandard - oatcakes were covered in chives, and the cheese was congealed - not very enjoyable and wouldn't order again.

Had a lovely vegetarian all day breakfast. Service was excellent as was the food.

There for a birthday party. Room decor was brilliant and in character for the type of building it used to be. Staff were polite and helpful. Took an age to be served at the bar, but there were 2 other rooms of parties going on. The food was nice, but the hunters' chicken and bacon bake wasn't my cup of tea.

Absolutely fabulous, wonderful food and atmosphere!

Fantastic atmosphere and food, only thing was service as food plate of one diner removed before table had finished eating so felt rushed 🤔 drinks order wrong 😑

We had a fantastic time at the Peaky Blinders night. The band were amazing. Great venue, great customer service!

Fabulous food, the sharing roast dinner platter was huge and tasted so good. Will definitely be back.

lovely food, atmosphere and staff.

Great night, great food. Would go again.