The New Era Greeks in St. Helens

Been going here for a number of years. Food and staff always great but prices have increased significantly making it difficult justify going as we once did.

It's lively restaurant. Service good. I ate half the Greek Salad before I took the photo.

I don’t normally leave reviews but the food and service was that good I felt obliged to. Highly recommended

Always quite enjoyed eating here but didn’t enjoy it this time . The service wasn’t the best , overhearing stop anymore orders from the kitchen. We received our drinks quickly then had some complementary bread and dip . The restaurant wasn’t tremendously busy. When the food came out I ordered muscles , a lot of them were smashed shells and several completely closed.no care and attention. The main came out which was pork belly, this also was a disappointment, just wasn’t rendered down enough and so fatty. Not one of the staff came over and said is everything ok with your meal . I really couldn’t be bothered complaining so asked for the bill . Don’t like places where they add a service charge on automatically (10%) I always tip more if it’s deserved . Probably go elsewhere next time

Just visited here for my birthday, had such a wonderful time, food was incredible, staff were wonderful and will definitely be back soon as possible.As a surprise, they even did me an amazing dessert with a huge sparkler. Thanks guys 💜

Fantastic great food lovely atmosphere

Had a lovely meal here last night, great food, lovely staff and we will be back 👍

Food was really nice. We'll be back, had a lovely evening.

So this was the first time we decided to eat here .It was for a family birthday and there were 8 of us.My main frustration with this restaurant is that the food was 5 star but the customer service was like something out if kitchen nightmares. When we arrived we had water place on the table for us but no glasses ,when we asked for glasses for 8 we got 6.When starters arrived the tatziki arrived bit we had nothing to dip on it ,no pitta so it was just a plate of dip,so we had to ask again for some bread.After starters I waiter informed me that my main that I pre ordered 3 days before wasn't on so I couldn't have it ,so I ordered lamb which was lovely.We then ordered puddings ,the pudding I ordered they then told me 10 minutes later they had non (molten lava choc cake )so I re ordered again .Everybody's puddings came ,so I waited another 10 minutes and then had to find a waiter who said "what they didn't bring it out "I then declined having puddings as everyone was finished and ready for leaving .Also when coffees were served the waitress didn't now rhe difference between a Latte and a cappuccino and gave everyone the wrong drinks .I think this is a shame as I cannot fault the food but the feeling around front of house was that they were either very inexperienced or not trained .So I would probably recommend having a take away as long as they don't mess up getting it to your house .

Had an excellent night. Food was fantastic. Service was even better. Yannis was great and hilarious. Cannot fault the place :)

Great birthday party!!! At the restaurant!!!😍😍😍

Just had a fantastic meal. There were 5 of us and every meal was delicious. The portion sizes are large!.. would definitely recommend... 5 stars!

I visited this place a couple of weeks ago with my family, and we all thoroughly enjoyed the experience. The atmosphere was inviting and lively, and the food was not only delicious but also well-prepared. It was a wonderful outing that left us all satisfied.

Panagiotis the cook is excellent!!!!

Fantastic food delivered. tasty Hot and with fresh ingredients and high quality meats

It's our first visit and it won't be our last. Excellent food 5Stars

Our last meal in Greece. The food was wonderful and the owner was super friendly. We shared the fried feta, squid and moussaka. Would recommend!!!

Good food overall, although not something exceptional. I expected a bit more from the meatballs with hylopites, but it was not very close to the traditional taste, somehow sweeter than it should too. The mix grill was decent enough (although they should throw a loukaniko in), with nice crispy fries and the moussaka was pretty good too. The price to portion size ratio was not as good as some other places if you are looking for value, but as I said it was a nice meal overall.

Delicious food and huge portions. Staff were really lovely. Thank you

One of the best in st helens. Recommending

We returned for our Daughters birthday and enjoyed another amazing night in the restaurant. The whole family agreed we couldn't fault anything about the food, the very friendly and helpful but not at all pushy service. We had a throughly enjoyable night. Thank you to the team, throughly recommend.

What a shame. We've been going here regularly for years. We went on Saturday and it was a disaster from start to finish. The waitresses didn't know what they were doing and were too busy polishing cutlery. The food was all microwaved. The vine leaves were out of a tin from Lidl. The food which came out hot on the outside was cold in the middle, to which they reheated it in a microwave again, with the salad on the plate. I ordered lamb which, due to the fact it was so overcooked, no longer tasted of lamb. We ordered bread 4 times, and on the 5th time, we were told that it wasn't on the order so that's why we haven't had it. I had a chat on the side with the manager who couldn't care less, even if he was listening, which he wasn't. They then hit us with a 15% service charge. One waitress actually came over and asked us if we could tell that the management had changed.... tells you all you need to know. My brother-in-law, who was there too, is Greek and was totally embarrassed to be there. Shocking service, even worse food. Never going back.

Excellent food and service as always. The food was exceptional, always takes me back to Greece when I go.We will be back soon.

Been here a few times, I absolutely love it! The food is incredible, the service is fantastic and Chris is owner is brilliant!

Fantastic authentic greek dishes. The best moussaka ever. Amazing service and extremely knowledgeable staff. We will be back. Highly recommended.

Lovely venue, a warm welcome and great service. Great menu and all meals were stunning. Mains all large meals so you won’t go home hungry. Can’t wait to go back and try more of the menu.

Very very good food, service, and overall experience. Calamari extremely fresh, tzakiti some of the best I’ve ever had, excellent pitta bread, souvlaki huge portion , great flavour. Beef Stifado excellent, slightly under seasoned but no issues. Meat super tender, rice and potatoes superb. More on the expensive side compared to other Greek restaurants but the quality of the produce and how it was prepared was worth the added hike in the price. Overall 8.9/10. 100% worth the visit, would hope the standards would be the same on a busy weekend.

Birthday party on a Tuesday evening, so we anticipated some of the fish dishes wouldn’t be available. We were wrong. Full menu. Everything delicious with fab service, no one left hungry. Highly recommended!

First time going tonight the food was fantastic and the staff were very helpful and hospitable would definitely recommend

Had a great meal the service and the staff were efficient and courteous would recommend a visit.

Has to be the best authentic Greek restaurant by far in the North West.

Just been here tonight for a birthday and what a place, from the very beginning we was welcomed in and nothing was an issue. The hosts where especially accomodating for my 15 month old daughter even bringing her over a greek book that played animal sounds to entertain her haha. The food was absolutely amazing and the beer was excellent too (vergina black and red) will definitely be recommended to everyone I know and hopefully going back myself. Thankyou so much everyone at the new era Greeks! You were amazing!!

A hidden gem on the outskirts of St helens Town centre , food is amazing , smells and tastes like you could be dining out on one of the greek islands . Large selection of dishes on the menu , large selection of wines including many Greek wines and Greek lagers . Visited here a fortnight ago with my wife for a late lunch early dinner wanting to try something new in the town and was really impressed so we brought our friends back and they were blown away how amazing this place was , food , service, decor . They said they would definitely be back . Definitely a place to visit if you want a nice chilled out atmosphere with amazing food .

Food is absolutely delicious , great service , would recommend.

2nd time here. We really enjoy it. They never let you leave hungry.! Service is great and food is delicious.

Amazing food ,amazing service and at the same time the atmosphere is it very nice . I would definitely recommend and I will definitely be back

Our first visit ,we decided to go there quite late. We were very lucky to get a table as restaurant looked very busy. Straight away we’ve been welcomed by restaurant manager Chris and he was very friendly yet professional and looked after us. The food was lovely , fresh ,and arrived quickly. Portions were huge!! Very homely atmosphere, restaurant is very cosy at evening time and you can listen to real Greek music. Lovely experience and we had a great night! Definitely would return.

Fabtastic night out as a couple in St Helens. Quality food, large portions, large selection of meals and first class service and hospitality.

Booked a table for a party of 7, food and service lovely and everyone enjoyed it. Great atmosphere although did think the music was a bit loud. The downside: everyone looked at menu online before going, much more expensive on the night, need to update website. Also a 10% service charge added to bill. Not expecting that! Didn't see that stated anywhere.

Such a shame that the service and attitude of staff let this place down. We don't eat meat so the fact they had a fair few fish options made the place really appealing to us....everything we ordered they didnt have! Settled for the only option which was Red Mullet - which was 'ok' at best! Also our sides didn't arrive, had to ask twice for them. Service is odd with several young servers all waiting on the same table so you get ask anyhting nobody knows whats been ordered, asked etc.... All being said we gave benefit of the doubt and booked again using online booking system, this time bringing our friends with us. We paid £20 deposit to make the booking. Our friends had to cancel last minute due to child sickness, my husband and I still dined, had a 3 course meal each but when we go the bill they refused to deduct the £20 deposit stating it was because our friends couldn't make it. There were plenty of empty tables so it wasn't like they had turned business away, plus we spent a decent amount of money anyway, over £100! I suggested they deduct just £10 as I appreciated it was half a booking but that was a certain no no! It just makes no sense, if we booked over the phone we wouldn't have paid a deposit and therefore not penalised, not very fair at all. After an akward, what felt like a confrutation, with the female manager, we just gave up and paid as she was making a scene with us and made us very very uncomfortable. Safe to say that refusing to deduct our £20 deposit and us having to pay £20 EXTRA for a £100 meal, has cost them our custom in the future. We would never return to an establishment that treat their customers like this. Terrible & what we consider greedy business! Just be aware, the service and treatment is shocking.

Lucy, our server was amazing and very helpful. The food was very good and the atmosphere was very welcoming.

Excellent service highly recommend

Such a lovely place food excellent and very friendly atmosphere definitely recommend and will visit again soon

Absolutely beautiful "Lamb New Era" Great service even from the ladies who were training. Lovely atmosphere, very friendly

If you want to be ripped off, go to this restaurant food not bad prices are at least a third more than advertised online, young girl who served us did well , but the owners do not know how to run a restaurant how they have survived so far I will never know is it any wonder st Helen's gets a bad name for restaurants

Lovely food, lovely atmosphere, excellent service....!!!

the food was so lovely and we had a great time, would definitely come back again soon!!

Birthday meal. Beautiful starters and mains.

We dined here for the first time on Friday evening. Wow, this place is fantastic. Our host was Jane, she was delightful. The food was absolutely delicious. I had lamb with sweet potatoes, and my husband had stuffed peppers. We wasn't dissapointed, the food was amazing, very tasty and full of flavour. Great portion sizes too. We can't wait to return again to sample something else from the menu. Thank you Jane for a lovely evening. 😍

Have had takeaway from here many times and the food is always good. Today we dined in the restaurant and everything was just as good in person with the addition of great customer service

Booked in for New Year’s Eve as always great service good entertainment great homemade Greek cuisine at its best, wishing all the staff every success in 2024

Been to The New Era Greeks 4 times now in recent months and most recently, Christmas Eve. The food has always been phenomenal - really, really good quality and not too long wait on food from ordering. The front of house service however, is lacking and needs improving. Drink orders/delivery is painstakingly slow despite there being ample staff available. It should be a given that your drink order should be taken within 5 mins of sitting down and you should never need to ask for more drinks throughout your meal. Furthermore, the younger waitresses need to smile more - it's part of the job! Despite the service, which is easily remedied, I would recommend this restaurant and I will be returning just for the food alone.

Went here for Xmas day food was not good I could swear the lamb was actually mutton my mother came down ill afterwards the level of the food has gone down dramatically compared to prior years. And the table service not a smile in sight!!

We regularly get takeaways but had never dined in until last night and will 100% be going again. The food is amazing, the staff and service are impecable. Lovely place , highly recomend

Absolutely love this place. The food was so good, I would highly recommend visiting if you're in the area. We visited for the first time for dinner and were told they do a different weekly dips for the bread. The staff was so friendly and attentive. The food was also really delicious, we had various starters and shared two mains and everything was great. Looking forward to visiting again!

Amazing Greek restaurant. Had prawns hallumi chicken with chips and salad and the mixed seafood grill. Both loved our meals and can’t wait to go back again.

So disappointed the service was terrible and we were generally ignored. My alcohol free drink was not alcohol free! The food took forever to arrive (on a quiet night) the presentation was good and first course was good. However the order by one of the group of octopus was poor and overcooked also it was a special request to be a main course rather than starter and promised this would be the case. However the portion was a starter and the guest left hungry.

Nobody even said hello on the way in only aangry look from the manager. Rubbish service (waited for someone to take our order for 1 hour). Food was good but that was about it as the waiter drank wine sitting at a table in the corner while people were trying to get his attention. We had the feeling that they didn't want us there. Nobody asked if we would like a desert or even if the meal was OK. Absolutely awful service.

Fantastic food and lovley atmosphere

We visited the other night and couldn’t fault a thing! The service was excellent and it was the best Greek food we’ve ever had. We had the new era mixed grill and the mixed souvlaki and everything was cooked to perfection. The portion sizes were great. We couldn’t finish everything because we were so stuffed and our waiter kindly packed up the leftovers to bring home. Our waiter was attentive and nothing was too much trouble. Thank you for a great evening and we’ll definitely be back soon :)

Fantastic Greek food, excellent quality of ingredients used, very good service. A must go restaurant !!!!

Had a great meal with excellent service and friendly staff. Will definitely be back again.

Was fantastic! Highly recommended. Lovely staff and amazing food.

Amazing home cooked style Greek food. Authentic and super tasty! Portions are decent sized.

Been here 3 times and all visits have been excellent. Delicious food, great staff and a brilliant atmosphere. Highly recommended!

1st time visiting definitely go back

Traditional Greek cuisine at its finest with great service couldn’t ask for anything else

Could not fault a thing. First and certainly not the last visit. Highly recommended. Demolished the starter before remembering to take a photograph.

Absolutely fantastic food, friendly staff and lovely atmosphere. Would highly recommend and looking forward to going again. Good choice of gluten free.

Food was amazing x the poor waitress had started that night but did her best x given training she will do well

First time at this restaurant, gorgeous food and plenty of it, fantastic service from great staff. Highly recommended

If you fancy Greek,,, don't go anywhere else until you've tried this place. Great food. lovely staff, can't do enough to help and even if it's getting late, they still treat you like your the first customers of the night,,,, Fantastic place ,,, our friend was over from Australia and this meal out with us really made an impression on her. Thanks guys, see you again soon. A1 😋😋👏👍

My husband and I absolutely love New Era, both to eat in and take away. The moussaka is delicious and, as a big meat fan, my husband can't get enough of the souvlaki. We love to order in for guests when they come to visit and they're always astounded you can get such good Greek food in st Helens. We even ordered in for our very small scale post COVID wedding.

Can't complain about anything here really, and should really be five stars apart from the fact that Greek food isn't my thing. That isn't their fault

Lovely meal, came with the family the staff were helpful and friendly,the restaurant is decorated lovely food was great really enjoyed it

Great selection of drinks, authentic Greek Food .will definitely visit again .Highly recommended if u like Greek food.

Food was OK but wouldn't go again.

Amazing food, beautiful restaurant, great staff. Couldn’t recommend anymore. Definitely be back.

Amazing food, great atmosphere. Lovely staff.

First time visit to the restaurant. We booked for a family birthday. The restaurant atmosphere was fantastic with a real taverna feel complemented by a mix of Greek and English music playing softly in the background. Our service was excellent, helpful and very polite. We never felt rushed, but valued as customers . The food was excellent, it was clearly homemade and had been freshly prepared by a chef who has been cooking Greek food for many years. Overall it was a great night, thank you to all the team and we will definitely be returning.

Absolutely fantastic. A genuinely authentic greek restaurant on my door step! really nice food and very reasonably priced

Very authentic Greek experience. Not been let down ever.

Got this as a takeaway for the first time. Got a Greek Style Club Sandwich, which was Huuuuge. Could have easily fed 2 people. Will return definitely.

Spent Sunday afternoon celebrating my mother-in-laws (who has to have GF foods) birthday. Usually the GF selection is very small but at the New Ear Greeks, there was so much for her to choose from. Food was good BUT Georgia's service was absolutely brilliant and a credit to the establishment, warm friendly and genuine, we will be back soon, thank you :)

Very pricey. Poor service. Not for me.

First visit… very welcoming waitress nothing too much bother… food lovely … I’m not eating carbs and was given extra salad at no additional cost… we will be back!

The best Gyros in town. Excellent customer service, highly recommend this place.

Absolutely delicious meal couldn't find fault with this place 😋

We got 4 lamb gyros. Using this place is a treat for us as we wouldn't usually spend over £30 on a takeaway and this cost over £60. We got this exact same order once before and have raved about it but unfortunately tonight it was extremely disappointing. The lamb was mostly fat and seriously not worth so much money. That said, I would order again and hope that tonight was just a one off.

Don't leave a deposit and think you will receive a refund if you have to cancel!!!!!!!!

Visited as part of a 60th birthday party and this place didn’t disappoint. The starter of feta wrapped in filo pastry with honest was incredible. Most of the party had mixed grills and they said the food was superb. Really impressed with the staffs service - even down to recommending her personal favourite desert.

The food here is amazing and the staff are fantastic

Great food and cater for coeliacs which is great for my family.

Strange taste on the chicken ..almost bitter..everything unappealing really..chunks of misshapen tomato and onion..almost as if whoever is cutting up the salad cba.. I always find salad nicer when sliced thinner or smaller chunks rather whole massive chunks of cucumber..dressing on the feta cheese Greek salad tastless. Massive waste of money IMHO

Stunning food. Attentive service, this place is a real gem and worth the trip into St Helens if you are not local. The food is so authentically Greek we automatically were transported back to our summer holidays when eating our pita with tzatiki - mouth is watering as I am typing this :-) Reasonably priced, beautiful atmosphere. 100% recommend

Great service delicious food. There is nothing to add if you would like to spend time in a stylish Greek restaurant that's a place you should visit.

Cosy restaurant with warm Greek decor Very tasty and genuine traditional greek food Friendly atmosphere Excellent value for money

Great restaurant 👌 very authentic food. Service is suberb.

Nice foods and service. Recommend chilli prawns and scallops, stifado and new era mixed grill.

Very nicely decorated restaurant, staff were friendly and attentive. The food was amazing and portion size was very large. It was our first time here but we'll be coming back very soon.