The Malt Shovel in Sandwell

Always good food and a good and friendly atmosphere

Nice place nice people foods great

Great food here and customer service from the staff Lisa

Booked a table for 5 for Sunday lunch. I honestly don't know where to start. The food was awful. Roast potatoes looked like they had been scraped off the floor due to being black and broken up. All of us left the beef as most of it was undercooked and fatty. A complete disappointment for all of us. I know it's only £11.99. But we expected a lot better than we had. Awful. We will never visit again.

Liam behind the bar and lisa made us feel very welcome

Top service at the malt shovel today. Big thanks to Lisa for the amazing hot chocolate.

We tried this for the first time today and really enjoyed it - the food was very tasty and the service provided by Lisa and Ellie was very helpful and friendly. Oat milk was requested and surprisingly provided! The atmosphere was nice although the music could have done with being louder. We hung around afterwards and felt very welcome there. We shall definitely be back - thank you!

Lisa and Liam where fantastic hosts, served very promptly and made sure we where enjoying ourselves whilst having breakfast

Breakfast was amazing !! Lisa was an absolute darling in seating us and making sure we had the absolute best experience. She made it as comfortable as home. My hot chocolate with cream and marshmallows went down a treat!! Will definitely be coming back!!

Lisa and Ellie were absolutely fantastic. My husband and I are vegan and they made us fresh of everything on the carvery as things were cooked in butter. Can’t recommend them enough.

Ellie was brilliant with my wife for her carvery, very happy and the burger was massive and tasty!

Their pizzas are amazing and they have a great selection of drinks including non alcoholic choices. Very fair prices and the staff are lovely, definitely worth a visit!

Attended the Malt Shovel a week ago to celebrate my wife's 76th birthday, a party of ten including sons, daughter in-laws and grand-children, first thing we ere informed that ther was no beef or cheese for the Cauliflower, ran out of mash and roast potatoes, some had their meals some half a meal, while waiting for food to be stocked the meals we had were soon cold, the roast potatoes were not done and hard inthe middle, sent an email to Mitchell's and Butler's over a week ago and not had the courtesy to reply, very disappointed

Service from Emma on the bar was great, had a pizza by Ben and it was lovely, will be back soon

Just eaten here with my family. We had ordered food to be served by a women who was dressed extremely inappropriately. We then had our food my mum had a carvery but was disappointed as she could only have half of what was there due to the fact half the carvery was over cooked. Pigs in blankets was rock hard as well as the roasters. My dad had ordered the buffalo burger and asked for no sauce they then sent it back without the sauce but then without the cheese this time . The food also tasted very average. As for the atmosphere filled with young lads with turkey teeths giving out stares to the world . Really disappointed

Lisa is the absolute best mate 10/10

Excellent food excellent service! Thanks Matt and Lisa.

Lisa is fantastic. Great service and great food.

Thank you Lisa and Ellie for excellent service today really enjoyed are carvery 😊

Fantastic Sunday carvery, made all the more better by the trademark impeccable service of Lisa and Ellie!

Lovely meal with our family today at the Malt. It was made even better by our waitress Lisa. She provided 5* service and couldn’t do enough for us all! Thank you, we will be back again

We booked a table for 7 people to celebrate my daughter's birthday. We paid for our meals at 5.35. Three of our party were able to have their meals, the rest of us were left waiting until 6 25 as apparently they were waiting for gravy! It was extremely disappointing. The only positive to take from it was a lady called Alicia, she worked tirelessly to keep the place clean and tidy and remained professional throughout, even when the chef couldn't keep up with her workload and passed it on to her. Thank you Alicia.

Not been for years. We really enjoyed it! Amazing food and friendly staff. Helen, lisa and Ellie especially. We will definitely go again. Thankyou.

Awful service even though it was really quiet. Waited ages for the food and it was definitely not worth the wait. Don't waste your time or money going here.

An amazing lunch today at malt shovel ❤️ Lisa made our visit extra special, she was so helpful and friendly!!

Very pleasant, helpful staff, comfortable atmosphere.

Lisa was our waitress today and always is when we come to the malt, great service as always

Served by Lisa today, such a warm friendly lady, nothing was too much trouble for her, shes a credit to the restaurant. Thank you

Lisa was very prompt and a very good service.We will return.

This is my first time visiting stone house carvery .The food was really awesome. I loved it as well as my pudding. Liz was awesome she really attended to us well. Chef Ellie and Sarah made a really sumptuous meal and I enjoyed myself.i would recommend the stone house to anyone and would also love to visit some other time .

Visted the malt shovel today, had excellent service from Lisa who was helpful with all our needs as we had 3 wheelchair users

Was only gammon what a joke supposed to be a carvery had to just walk out why bother

Excellent service Lisa Ben & helen very polite and very helpful staff made to feel very comfortable and welcome

Great place food brilliant. Services great particularly Lisa and Ellie xx

We had a lovely time Lisa and Ellie were wonderful they were so helpful and happy to help and the bar staff Ethan was a very happy YOUNG man

Very nice place to eat service is fantastic.

Been here often and it’s much better now! Liam is fantastic. Glad to see it’s going in the right direction!

Lived in Great Barr and used this pub a lot, used to take my mom always a lovely carvery hot, tasty and plenty, good value for money. This time however we placed our order at about 5.20 bit at 7pm still no burgers, went to the bar several times and was told our order was next… in the end I was so hungry I ended up having to be rude to the lady behind the bar and she gave us a refund, and some carvery food. It was just a burger we ordered not a banquet. I understand they were short staffed, and the poor girl doing the cooking should never have been put under such pressure I felt so sorry for her, she was lovely. Anyway alls well that end well.

Really good foot plus nice and hot, Lisa was lovely and made sure we had everything we needed to enjoy our meals. Thank you 😊

Good service and nice food. Lisa was very friendly!

Lisa opened the gate for us to leave our bike in the back garden thank u Lisa

3rd year running we have been for Christmas Dinner it was throughly enjoyable food was great service was great bar staff was great the lemon merguie rulard was amazing 10/10

Lisa totally looked after us all . Nothing was too much trouble . I was with my family and everyone felt happy and relaxed . We were all very happy . Thank you .

Come here every year for the festive menu great place great food never disappoints, Jack the new manager is amazing KM Ellie served up an amazing roast, the staff Laura and Lisa Looked after us well again see you next year if not before xx thanks all xx

Lovely hot food. Jack, Lisa and Ellen (kitchen manager) were brilliant. Quick service. Couldn't fault anything.

I never felt so comfortable in a carvery as I was today due to a lovley lady name lisa and the new kitchen manager Ellie I will definitely be coming again if they are here the food was amazing it always while Ellie is on shift and the service of lisa she looks after all your needs they carnt do enough well done girls

Had carvery and burger meal here, both very tasty 🤤 thanks Ellie 😁

Food dry and not very tasty. Not worth the money.

Having spent £100s in this pub over the past year, endured dirty cutlery, a 10 minute wait for bar staff to appear, dry vegetables, rotten windows, a damp smell in the bar area, a carvery with no turkey, bar staff messing up the order, the icing on the cake tonight was I genuinely forgot my wallet to pay for 1 glass of pepsi and the manager perched on the edge of the bar refused to allow me the benefit of the doubt to pay in the morning. They've seen me numerous times, I'm (was) a regular and the couldn't even note my name and address or car registration number as insurance or something. It proves the current management doesn't value the customer or the quality of their experience, but purely the balance sheet. I know businesses are there to make money, but I've been in The Malt House in Birmingham, that was cash only due to a faulty card reader system and the kind barman offered to buy my drink!!! I refused and went on a track to a cash point. Well done Malt Shovel, you have lost a(nother) customer. Nice one. 👍

We had a lovely Christmas experience this morning. Lisa was extremely helpful, and accommodating. Santa (Liam) was great! The kids loved it. Thank you

Booked with our nhs colleges for breakfast 3 months in advance. They have just rang us and canceled our christmas booking this is the second year they have cancelled with the same excuse . They are not fully booked for breakfast as there Web site says ,they are closed. Please don't waste your time as they will cancel your booked at the last minute.

great food would fully reccomend, pizzas are fantastic!

Went here for the first time had a lovely meal very good value definitely worth a visit and will be visiting again soon

We went there for food at 7pm and they had stopped serving. Looks like they may have new times for serving food (see pic) You might want to phone ahead to check if you are going for the carvery after 7pm. If the owners read this review can you confirm?

It was closed!!! Re booked next day and was closed again. 2 wasted journeys..

No one greeted us when we arrived and when we asked a staff member we were told to just pick a table. Queued for the carvery and when I got to the top of the queue, I was told I needed a ticket and to go to the bar to pay first . When I went to the bar to order, I was told they did not have any mashed potatoes or roast potatoes. I also noticed a group of people waiting for gravy for quite some time. We ended up leaving because who wants a roast with no potatoes?

Need to spread the tables out better, can't sit down with chairs pushed against you from the tables adjacent. There is room for them to be spaced apart more, This needs to be addressed as its quite simple to, to be honest. me and my companions are pensioners, so its quite frustrating.

Do not rely on this place for a booking. 4 times in the last 3 weeks they've let me and my family down. I have booked a table and they send you a text 30 minutes prior to your booking cancelling it, no explanation. You have to ring up to find out they've ran out of meat!! I could understand this at 8 o'clock, but at 3pm and 6pm!! The management haven't got a clue. Won't be using this place again until the management has changed. Sad because it used to be a well run place.

The food was horrible plus got their for meal for brother birthday we went their for carvary wasn't on wasnt told till we got their terrible plus pub cold as well

Didn't have a carvery but had a pizza can definitely recommend was very tasty

It has amazing food but one thing I was upset about was when I went they had no pizzas and burgers 😭

Emma and Ethan are always lovely and deliver fantastic service time after time always enjoy our time when they are behind the bar Tried the new sharer menu . We had cheddar & jalapeno donuts, crispy tempura prawns and potato tots. All tasted delicious. Good food. Good service and lovely friendly staff.

Been few times but food not so good as used to be. No winter roasted veg or sprouts broc cabbage very basic and could have been warmer

I love the malt shovel because I know I can take my dog in there and staff brings water and treats 🥰🥰🥰

Excellent food and very friendly staff couldn't get any better highly recommend

Really good vibe, had a few drinks with friends.

Thanks lisa for the great service as always

Thank you to lisa for always giving us a five star service and being so kind and friendly

Joshua was fab as always, always a happy smile behind the bar 👍😊

The food is delicious, in fact it's faultless. My husband and I visit regularly for the Sunday roast dinner. The staff are friendly and helpful even when busy. I wish Mitchells & Butlers would refurbish the premises as it is in dire need of a refresh. Such a shame the company have ignored the interior. Other than that the Malt Shovel deserves 5 stars.

Tables were dirty, tired decor and the food was not good. Staff were helpful but I would not go there again! Overall disappointing!!

Ethan was wonderful friendly yet professional what a brilliant employee he is .

Emma on the bar was really great and friendly

Our visit to the malt shovel was brilliant thanks to the barman ETHAN he was professional friendly and went the extra mile to make us welcome 10 out 10 to him may I say an excellent employee

Always a friendly welcome from Eithan, Emma, and all staff. We are greeted by name and they know our drinks. That's what I call a local cosy pub.

Emma on the bar was great, food was lovely and fresh and bar prices reasonable

Laura and Emma are very friendly. Foods great, served by chatty Paul. Liam was helpful serving, props to him for being the No.1 Blues Fan

Not the best to be fair, 30 minute's in the Q and 1 chef serving. The food was tasty and the staff are freindly and professional.

Food was terrible, we arrived at 3.30 yesterday The meat was nice gammon and turkey. The vegetables looked extremely dry and tasted awful. The carrots were watery the roast potatoes were hard, the mash had a dry skin over it. I would have preferred the server to have advised us to select other food from menu. Didn’t seem to be bothered with what they were serving. Won’t be eating there again, disappointed

Went with my family today for lunch, i cant say anything good about the whole experience. I have had some poor Carveries but this was the worst, choice of veg very poor the mash was packet dried mash and the gravy was like water and tasteless in-fact the whole meal was tasteless, my son and daughter-in-law had pizza and they could not eat it.

A serene environment to be alone or loved ones

Came here yesterday for a birthday celebration, food was fantastic as always, carvery was hot and fresh. The lady behind the bar and the lady carving were so pleasant and friendly.

Had my first carvery here at the age of 18.Still the only place I go for a carvery at the age of 57 tells you everything.First class food and service with a smile.

The food is massively disappointing. I ordered the fish & chips & it lacked any kind of flavour. It tasted very much like it came out of the freezer, so a total waste of money. I've also had a carvery from here before & again lacked flavour & very basic. Staff are lovely though. Very polite & chatty & the place is clean & tidy.

Our waitresses today were Lisa, and she was a lovely lady and loved and was happy to serve us and always in a positive mood. The food was freshly made, and the atmosphere was perfect, no loud noise through this experience, and all in total was absolutely amazing for everything

Good food, great price with the 50% off pizza on Tuesdays and the staff were amazing, really friendly and going the extra mile!

Poor food just no flavour came in with 3 people and we all thought the same left the food never again

Absolutely brilliant place to eat

Delicious food, however, long queue at carvery counter and an extremely slow lady carving and serving the meat. Due to mobility issues, I was very uncomfortable standing, waiting for so long.

Lovely breakfast. Fully reccomend. Liam was great!

We only came in for a drink, it was busy, but the bar staff were really quick to engage with us. Ellie was so professional, great attitude and very welcoming.

Breakfast was really nice. lisa and paul always Fantastic. Great atmosphere... great start to the day

Just had a sandwich for lunch. Turkey, stuffing with cranberry sauce with a roast potato side. Staff pleasant. Not too busy.

Ethan one of the bar staff- very friendly, approachable, goes above and beyond for us when we’re there. Always 5* service.

Barman was lovely, friendly and welcoming. Person serving the carvery had a seemingly 'couldn't care less' attitude, no pleasantries, just "Yorkshire?" "What Meats?" that's it just the bare bones. The food was okay in general apart from the roasters which were overcooked and kept heated for far too long. Only one lot of gravy which both the eating in customers and the take out customers were waiting around without any sort of order, we were left to our own devices to who got gravy first. The salt pot was blocked and very grubby. Knives and forks were clean as was the table. Perhaps needs a little make over and Gordon Ramsey to spread a little happiness.

Wonderful food and service. There was one lovely lady who took all our orders; she was so helpful and really does deserve some credit. Absolutely amazing service and quality. Definitely giving her a tip! She was wearing a white blouse with black hearts and green trousers. We came here of a family of five, not so hungry. She was so kind and knew the menu so well but we ended up having 5 Sunday roasts and desserts and a bottle of wine. Will definitely come back here again.

The only establishment for all types of meetings, the food is out of this world with an abundance of options for all, a must for families, couples and meetings... ps dogs welcome with open arms... in the bar area

The best pub in the b42/43 area by far, food that satisfies all tastes with a very warm and welcoming barr

the malt shovel staff are very rude inc. one lady with the blonde hair that was really angry swearing and she was shouting loudly also abusivly to my mom who only complained about my food being done very poorly. and my mom was falsely accused of throwing a plate at the lady on duty but my mom did no such thing and the manager is a disgrace to his profession and sided with the horrible woman who was mean to us she was also giving us dirty looks and sciving on the job chatting to the elderly and we got no apoligies also want to meantion that the atmosphere there is appauling i will never ever go to this pub and etery again. it felt like a public WITCHHUNT.

Typical nice English pub, the food is a long time coming!