The Food Works in Hyndburn

Every time I ring and order my food for collection it’s a different price. Apparently even when you ring the restaurant directly, collect your order and pay cash they are adding a surcharge. (This was the explanation I was given when I queried the price increase. I believe this is illegal!! People are struggling with the cost of living and when they treat their family to a takeaway they are being ripped off. It’s disgusting and downright wrong. I have banned all my family from going here. If you work hard for your money don’t line the pockets of these people. They don’t deserve our money. 😡

Have tried to find alternative way to address the issue I've just had with food delivered from the whitebirk store. Ordered a 6PC bucket with hot wings, popcorn, fries, beans and gravy. The 6PC of chicken tasted disgusting and we couldn't eat it. Can only describe the taste/smell of that of a wet dog! I've tried to raise the issue directly but unfortunately the website doesn't allow you to do this. I don't usually make bad reviews and I'm aware that doing it on TripAdvisor isn't the best way but until KFC allows you to directly contact them I'm afraid I have to. Was ordered through JustEat but can't fault them as it was delivered on time and still hot so the fault is with KFC whitebirk.

Lovely service from Jimmy at the Accrington store 😄