That Burger Place - Walkden in Salford

Food came cold, left us both with stomach ache after eating, never had an issue at the salford store. Second time ordering from Walkden store, first time we received bad service and now the second time bad food 👎🏼 Wouldn't recommend ordering

Just tried the new store at Sunnybank.Burgers are amazing,lots of chips and fast service.Highly recommended, hope the new business thrives.

Wow, what terrible food please save your money and go else where. Had seen the bad reviews and chose not to listen to them wish we had. Burgers are dry and taste like greasy onions salt and stock cubes no real flavour. Had the cheese burger fries also awful. Don't waste your money and listen to the bad reviews. Food is terrible worst burger I’ve had. No wonder the place doesn’t have a number you can ring. Also burgers were same size if not smaller than a maccies cheese burger. Left a bad taste in my mouth the food anyway. You need to give customers an actual number to contact you! The burger was supposed to be California dreaming it was more of a California nightmare. I’d never usually go to the effort to leave a bad review but this was grim and don’t want anyone else’s tea ruined.

The worst fast food to get from eating in or take away wouldn’t recommend

The quality has taken a nose dive here. Used to be amazing food. Now they accept more orders than they can handle so you end up waiting hours for orders. Was always a fan of this place from when it opened in Swinton, but it's fallen off a cliff. Save yourself time and money and order elsewhere.

My order tonight got delayed and delayed, for more than 1½ hours, then cancelled once the shop was closed. Ordered through uber. Why don't you have a contact number, so we can chase an order or atleast find out that our order will never arrive so we can make alternative arrangements

Half the order was missing. 2x burgers and 2x chips. I can see this appears to be a common issue on the other reviews. No number online to call the shop. Very disappointed.

Food was cold when delivered burger missing and long long long waits . Never again used to be alright now don’t bother .

Well I’m afraid after really looking forward to this take away and burger that was meant to be out of this world - it was not great at all! And forgot some of the order can’t call the shop on the phone which is frustrating! The fries were inedible 🤢not attempting this place again I’m afraid! Gutted!

Tried to order from here three times now and each time had the order accepted and then 10 mins later it's been cancelled?! Going off the recent reviews & pictures of the food they're serving, it looks like the cancellations were to our benefit.

Hour and half waiting watching drivers come and go via uber eats, Order cancelled after an hour and half waiting. Never again

Awesome! Top burgers - massive portion of hot crispy fries (soft inside). Really good and quick delivery. No complaints.

Best burgers around by far!!! I saw all the other reviews online and was a little worried about ordering, despite knowing this place is renowned for amazing burgers. Wow it did not disappoint! We got 2 beef and 1 chicken to share some chips and chicken strips and was all 10/10 Only thing that let it down slightly was the temperature, so next time will definitely collect it as the shop in Salford is under 5 minutes from my home. Thanks so much for amazing burgers! The picture isn’t great but good portion sizes aswell.

My burger 🍔 tasted good the snack bar was not from this place i will come back when I have breakfast

I honestly don’t get the rave about this place. When the one in Swinton opened up it was really nice. But this one is just overpriced, TINY burgers and just tasteless - greasy & soggy and burnt! No thanks … it’s so disappointing when it’s nearly £30 for two burgers and fries. Won’t bother now with this place.

Was really disappointed, I used to love the food here but when I ordered delivery this time, the burger was appalling. Its meat was really poor quality and the burger tasted like someone had poured a full container of salt on to it

A favorite of mine and just on my doorstep. Top quality food and portion sizes are generous 😍 these lot work their backsides off day in day out!

We come from Blackburn as mashtag Brady on tiktok video. The food was incredible. 10/10 for us. We are family of 6 and all eaten every bit of food we bought. Thank you very much 😊

Received food, was lukewarm. Got a meal deal & didn’t receive drinks. No number to contact them for them to resolve. Requested refund on Uber eats. Probably won’t go here again

Great place and all i will go again but the atmosphere was off

Current rating of 3.1 is accurate, I just wish I saw this and read the reviews. This place used to be so good, always tasty & fresh with well above the average burger place. Tonight it took over 2 hours on a Wednesday tea time to arrive. Not worth the wait, cold, soggy, or overcooked. So disappointing especially spending £40. I won't be ordering again.

2 and half hours waiting for food for the driver to turn up at the place and they haven't even started making it AVOID!!!!!!

Avoid!!! waited over two and a half hours for stone cold food!! 😑

Bought 2 burgers and 2 types of fries today as we used to love this place. The burgers used to be juicy and really tasty but last 2 visits the food has been tasteless meat with overly sweet burger Sauce which leaves a taste of artificial sweeteners in your mouth. The burgers were indistinguishable even though they were 2 different ones. They used to be amazing but seem to have gone off the boil. For the price, they were really expensive and left us agreeing we wouldn’t bother with the place again.

I Seen the reviews and had to A.V.O.I.D sort it out the burger place....looks good, sounds good reading menu......but reviews wow

The service is atrocious! Watching your food being made in this place gives you anxiety, not sure how they achieved a 5 hygiene rating. The staff members were coughing into their hands, eating food with their fingers, not once washing their hands then touching the cooked food! The attitude of the girls working there is beyond rude and very unprofessional.

Absolutely do not use! burgers we're stone cold , had to reheat in the oven , the store doesn't even have a contact number to complain and wasn't able to get in touch with thr uber driver ! Burger got launched in the bin ... patty was thin and dry , ordered a Burgerise on chorley Road far superior burgers

Paid for priority delivery and the burger arrives freezing cold. The chips were basic with no spices on them. Can’t believe they charge £4 for plane fries. Very dissatisfied and won t order here again

Over priced will never order from here again daylight robbery

I ordered today around 19:50 in Uber Eats and is 21:49 and the food never arrived…. App was showing that food was still cooking at 21:30 when the place is closing at that time. Never again

First time trying here, got the collection / delivery deal - 2 california dreaming burgers, 1 Kevin bacon fries and 2 drinks, saves you about £6-7. Given the burgers are £8-10 each - comparable to Five guys, they were much smaller than I expected, however the burger patties are very tasty! Best burger patties in Walkden, but I would expect them to be a bit bigger, considering the picture on the website. Big Bob sauce was also tasty, good portion of fries.

£30 for cold food. Ordered on Uber for collection was told would be ready at 18.33 but while on way to collect it the app suddenly said it was ready 15 minutes before expected. So food was cold and of a very poor standard as to normal. I've been here many times before. The burger was flat as a standard McDonald's burger definitely not a £10 plus supposedly award winning burger. The chips had become a salty congealed lump of potato and cheese. Will not be going back they have lost their way now a sub par burger joint. Not what it was. Definitely not food you'd expect at the price they charge.

Fabulous burgers and staff. Thank you.

Me and my mate ordered two cali burgers and two different fries. We both thought the burger was underwhelming for the price and as an overall package. I got cowabunger fries which were really tasty and my mate got the heatseeker fries which he also said were good. I just feel let down as I heard so many good things and waited so long to try it (due to price) it wasn't what it claimed it would be. The fries shouldn't be the memorable item from a burger place. All the best guys but I won't be returning.

Burger wasn’t the greatest won’t order again l

Why does the owners critisize people's reviews. Surely not everyone can be wrong. Instead of defending yourselves, listen, so better and be consistent. If you don't listen to customers you will lose them and end up in the dirt.

Been wanting to try this place for a long time , so decided to order on Uber eats.. all I can say is very disappointed! Had the Californian dreaming burger and the bacon loaded fries , and very underwhelmed ! Burger was ok but fries terrible all stuck together and had to bin most of them ! Won’t return again.. much better places out there and a lot cheaper 2/10

This used to be my favourite burger in Swinton and walkden the burgers used to melt in Ur mouth After todays recent meal I'm sad to say the food quality has gone down hill 😭😔 and the price to expensive

Absolute joke had an order placed for 1 hour than they cancelled it. No explanation

First and last time ordering from here. Fries were cold and crispy, burger was small,thin and so overcooked it was crunchy. Definitely will not be returning

This place used to be really good!, but it's gone downhill overtime. We used to order from here all the time, but now it's just not the same. Tonight's burger was a total letdown - it was skinny, flat, and crispy. Plus, they left out some of the ingredients that's supposed to be on it. Honestly, I don't think we'll be coming back here again.

I’ve Just purchased a chicken burger on Uber and I’m actually in shock at what I’ve just received for £7 ! It’s a tiny burger with a 3mm piece of dried up chicken on it . Can’t actually believe my eyes .literally looks like s child’s microwave burger . Never again :(

Expensive and food awful.. got the California triple x burger for £12 I think it was and it basically looks like mushed up burnt mince meat… and this place has apparently got award winning burgers… haha ok then

Shocking for what you pay! And they missed fillings off.

Not great! Don't know what happened to the burger meat, more like donner meat. Mine was supposed to be a calafornia triple XL and it looks more like a single. The wifes chicken burger was smaller than a chicken mayo from maccies. Never again. Just see these photos before you order.

What can I say these guys are awesome 👌 I've followed them from Swinton the food is amazing 👏

Never review anything but corrrrr. Guy there was absolutely sound. £25 collection bundle was unreal. Scranning in the car round the corner with mates and I think my legs fell off. Kevin bacon fries were absolutely ethereal. Wasn't even drunk, it still hit the 10/10 mark. Smash burger with perfectly crispy edges to melt for. Even when a mate didn't have the exact money he still sorted them out. No complaints, definitely consume and get it in you. Can't vouch for delivery but was cooked in less than 10m when in the human. Seriously doing something right these lot.

Don’t order from here via Uber Eats, food is cold when you do & late, reported to Uber eats & they don’t care.

Food took over 2 hours to come and arrived stone cold, store don't answer the phone. Appalling.

Food is ok, with the Bob’s sauce being the best thing on the menu. Customer service is non-existent, which is a shame as the place was alright when it first opened. Never again for me due to it being a roulette to order, along with ‘missing’ orders when the delivery driver is on the way.

Food is good but never particularly warm and always seem to leave it as long as possible to send your order, presumably to group you with other orders

Terrible customer service Terrible delivery times Always blames Uber when they constantly take orders still. You know what this is not about a burger place its about the owners and there smiles and good social media skills as for running a business what a joke 1.45 min to get shabby food sad times. If you can’t handle the heat get out the kitchen.

Usually really good but the last few times have put me off and I won't be ordering again. Took just shy of 2 hours to arrive, the order had missing items and the fries and burger were stone cold. Ended up just binning it and ordering from somewhere else.

Amazing smashed burgers ,first time trying and not the last 🤘

Ordered nearly 2 and half hours ago and the food still isn't here tried to call but no answer

AMAZING! The food was amazing and the customer service at this site was so welcoming and friendly. 10/10 best burger and fries around and for a decent price.

Proper tackle this. Everything we had was fantastic

Absolutely fuming. Placed an order for 2 burgers ans 2 fries. I appreciste its Saturday but it doesnt take 1hour 40 mins to cook. Checking on Uber eats said max 60 mins. Twice ot wad supposedly on its way. I rang 5 timed but no answer.Food arrived cold. Really bad service

Such a shame, drove 25 miles to the Salford shop, when we got there, there was a sign on the door stating there was an issue and the shop was closed, however our Kearsley shop was open. Drove another 8 miles to the kearsley shop, only to find that was closed. 65 mile round trip for nothing!!!

No contact number to Get in touch and it a really annoying I’m sick of getting my burger undercooked nd can’t contact them if there’s any issues. Annoying

First time I’ve tried this place but it meant driving from Horwich to Walkden to pick up. Once back home I realise there was a burger missing and jumped back into my car. When I arrived back the chap was extremely apologetic and whipped up another burger but also gave me free Kevin Bacon fries. I was more than happy with that as these things happen but he then insisted on giving me a £10 refund. I was gobsmacked! What can I say. Outstanding food and outstanding service. I will definitely be back and I hope their small business goes from strength to strength!

i give it 1 star rating based on its pretty much impossible to order and they just seem to open when they want... tried about 12 times or more and only been able to order online and collect myself (my choice) twice... just tried at 6pm no joy at all !!! this burger place will not be there much longer !! how can it be????? obviously they havnt a clue what they are doing!!

Once again absolutely delightful food Best Burger Place around been a loyal customer since they started and never ever been disappointed 😋

Food was lovely and staff very friendly.

Ordered from here multiple times and the food was great.

Absolutely gorgeous from here, lovely burgers, Kevin bacon fries delicious. I'd love to order from here all the time, but there's one thing that stops me from ordering here again, not the prices, but the fact they don't do any child orientated meals like chicken nuggets or fish fingers etc. Yes I know, it's a burger place and they want to keep it simple, but catering for young children too would be a better for business, why? Because if parents love these burgers, they will be more inclined to order again and again especially when they can feed the family at one place.

Ordered the Mac and cheese burger and for some reason it was absolutely disgusting. Everything in the mac and cheese was just so sweet, like sickly, desert like sweet, sweet like it tasted like they made a mistake and used sugar instead of salt by accident. The burger in innedible. Honestly gross. Can not reccomend

Used to be amazing, but ordered via Ubereats - stone cold when it arrived, drive ran off when I tried to ask him about it. Real shame as amazing when the food is hot!

Ordered a New Yorker burger and it didn’t disappoint. The secret burger sauce was unreal. Staff were friendly and food was ready in 10mins and was still piping hot when I got home 20mins later

Ordered last night, came late, and with half of the order missing. Tried ringing the restaurant but was 5 minutes before closing time so no one answered. So i basically paid over £30 for burger and chips which also wasn't as good quality as normal. Disgusting!

Wish I could rate 0 star! What a joke of an establishment. Food arrived FREEZING COLD, we live 8 doors away. Husband walked it back to the restaurant. They obviously cooked it well in advance and left it to sit, which tells me they have no clue how to run a takeaway as seemingly they can’t prepare to order. Worse thing is they obviously know we live literally up the road and had the cheek to think we wouldn’t come and bring it back and just accept it freezing cold. Cowboys pretending to be actual Chefs. Avoid like the plague

By far the best takeaway in the area, the food is always incredible and the customer service is out of this world. We ordered on ubereats and they had run out of chicken strips so through the app offered us replacement sides, when the food turned up they'd included a free side of chicken strips as they had one portion left! Big bobs sauce is delicious too :) can't recommend enough!

Been wanting to try this place for ages. Ordered 2 California dreaming burgers and Kevin’s fries was very disappointed as the food turned up freezing cold. I can’t see how this is possible as I live 5 mins from the restaurant and the food turned up within 30 mins. The delivery time is the only reason I’ve given 1stars

Our food ordered by my husband never arrived and they just wouldn't pick the phone up. Tried so many times. Not what you need at the end of a long day.

By far the best burger I’ve had in years. Great flavour good price. Delivery was quick and arrived nice and hot. 100% having that again!! Thank you

Best takeaway in a long time! Burgers exactly as they looked in the pics, New Yorker and California Dreaming + Kevin Bacon Fries AMAZING thank you. *****Highly recommended***** Also loved the “no plastic” presentation, will be back x

Ive had great food from here in the past which is why this isn't 1*, but the food was far too salty, the chips were cold, they got two of the three burgers quite wrong, and it took over 2 hours to arrive - potentially avoid on a Saturday night!

Definitely best burgers by far. The staff are lovely and work so hard. They deserve to do well. Thanks all xx

Great staff and the chef is very polite and helpful. Great 👍

The women at front has massive nails froma hygeine purpose not very good

Best Burger place ever to the point where I crave it when I'm off work as a treat. Only bad thing is sometimes it won't you order when it says they are open on both good eats and Uber, it's like getting that fit girl but is impossible to get 😂😂

THE best burgers. Absolutely to die for. Must try

Best burgers around by far, well worth the money

Ordered once, really good food, everything was perfect, probably the best burgers around by far. Ordered a 2nd time to see a huge black hair in the middle of the burger. Avoid, because clearly from past reviews this is a regular thing.

Thought it was the best...until this

We ordered the californian burger deal. It was AMAZING!!!! By far the best burger we have had in Manchester. Kevin's bacon fries are stunning too!!! Well worth the money.