Starbucks Coffee, Forth Valley Hospital in Falkirk

Excellent customer service from Keira @ Starbucks in FVRH

Lauren was a great server and the whole team worked through a busy rush brilliantly.

Starbucks Forth Valley Hospital is like Cheers. You go in and the girls are always welcoming, and most, know your name. Amazing service at all times from them all. Today Clare and Sophie provided great customer service.

Clare always remembers my order , her and the whole team are incredibly nice and efficient definitely makes going into to work a lot better having had such great service

The best Starbucks….the manager always has the place organised and there is always a good atmosphere. Julie is an asset to your company

Keira was very polite and helpful

Kristin and the resf of the staff on during 3rd October at forthe valley were lovely! Credit to Starbucks xxxxx

Over priced, poor quality coffee. Milk was burnt

Lovely staff and quick service. Served by Laura today who was really helpful.

Laura was so friendly and helpful. Wonderful starbucks store.

Always such friendly staff and quick service :)

Keira was super helpful, friendly and efficient:)

Kiera and Clare were great. Fast and friendly service

Madi served me, staff are lovely and can’t fault the drinks.

Claire was very friendly and helpful.

Served by Lauren, great service and friendly staff!

staff were nice and very friendly.

Staff were lovely, even spelled my name right, super friendly and quick service too

Perfect service from Rionna & the girls always

Lovely service by Clare this morning! Very welcoming and friendly experience in the forth valley branch this morning!

Very quick service and friendly staff

Always get great service every day when i go gir my coffee

Clare was very friendly and helpful. Took the time to chat...that above and beyond is needed in the hospital.

Clare provided excellent, prompt service with a smile and happy demeanor. I can't speak highly enough of the staff and Julie, the manager.

Great quick service- staff always helpful and cheerful! Also great coffee

Every morning while going into work, I do a pit stop at the Starbucks for my morning coffee. I always get great customer service, especially by Madi & Clare. Who be working under such pressure but never lose their smile. They are both very passionate and dedicated professionals. Dr Ash Khan

Great choice and lovely staff. Willing to take time to make recommendations and get the items just perfect!

Fast service and friendly staff

Disappointed my usual Starbucks card perks don’t work here but staff friendly and pleasant atmosphere. Laura was lovely at till.

I enjoyed an iced caramel latte and was served on the till by Eleanor. She was very polite and patient with me and made me feel very welcomed and comfortable within the store.

Quick service and great variety of drinks. Eleanor was really helpful!

Great service today from Eleanor and the rest of the team

Fantastic service from Clare, very friendly and helpful

Lovely recommendations from the upbeat Ashley. A wee lift at the end of a long day - thank you!

Eleanor was very friendly and accommodating to my needs

Rio makes great almond milk latte!

Thanks Lucy - coffee was great.

Great staff, great service - always a great coffee

Coffee OK ….. but the item masquerading as a croissant?? It looked good but absolutely no “flakiness” and complete lack of any buttery taste …. never again.

Been visiting for years now for coffee before work, always friendly staff with a smile, never had a problem with a drink in the 8+ years I've been visiting.

Good service girls really nice Eleanor top class service

Always friendly and quick service ☺️

Served by Ashley at Forth valley hospital, she was very helpful and cheerful

Fantastic service from Madi. She's always friendly, helpful and makes a top notch caramel latte 😊.

amazing service. Julie was lovely and helpful

I buy coffee from here regularly and am thankful of the NHS discount offered. All of the staff are friendly and helpful. The other day I was served by Clare who was chatty, friendly and gave me great service. Starbucks should look at providing better ice machines so that the servers don't have to apologise when there's no ice to make cold drinks. It can't be difficult to buy bags of ice to store in a freezer. You're letting your staff down.

Excellent service, thank you Lauren.

Rionna is always on the ball and gives service with a smile. Coffee always made it great time!

I don't often go for coffee but when I do, Rionna has a way of making it exquisitely special. The way she glides effortlessly around the coffee machine has me mesmerised each and every time! The way she makes each drink and controls her station Is like watching Cristiano Ronaldo gracefully but powerfully pick apart an opposition team. Perfecto.

Laura was great helping me my autistic brother and my husband 5star if I could give more I would x

caramel frappe without the caramel ( ordered with caramel )

Very relaxed when we were in but it wad the weekend. Can't expect much for a branch in a hospital, but food and coffee is good and Service was good. Will certainly return.

Lovely clean shop staff very friendly and personable. Happy to share recccomendations on flavours and coffees when wanting something new. Very experienced, warm and lovely team.

Friendly, fast, and efficient service. The drinks were tasty. We didn’t sit in or stay too long, so can’t really comment on the atmosphere, but the café looked clean and condiments were well stocked.

Very efficient and friendly service. Thanks Madi

They brought my food and drink straight to the table. I have a walking stick and they were very kind in helping me :)

I was served by “Lucy” , she was lovely and discussed what drink was best for what i was wanting . Perfect service.

Starbucks is a need, when working in a hospital. The staff is always friendly and happy to help with any questions you have.

Served by Clare who was very friendly and helpful

Great service was served by Clare and who was super friendly and helped me with my order

I was served by Clare and she was very polite, as well as being served in a quick manner. I enjoyed the vanilla shaken espresso.

was in visiting my friend at the hospital and stopped in for a drink, was served by Clare, lovely service and very friendly :)

Popped in while visiting family, got served by a really tall lassie, I think her name was Claire. She was very friendly and helpful, recommended a couple of drinks and ended up ordering the toasted oat shaken espresso, great recommendation, until PSLs come back!

Really quick service and friendly staff, i was served by Clare

Friendly approachable staff and very welcoming environment- thanks Clare !

Great experience walking into Starbucks along with great service from Clare and Calia. Will definitely be back!

Clare was wonderful, so kind and great service

Clare is always friendly and so happy.

Staff are always friendly! Great service all the times I have been.

Lovely service and friendly people, was served by Clare 10/10 service

Clare was super efficient and helpful!

A lovely experience staff was welcoming and helpful

A Starbucks like any other. Prices OK, service friendly.

Great service from Lucy at Starbucks FVRH. Friendly and quick service.

Starbucks at the fourth Valley Hospital in Larbert always has a great positive vibe. And you can have a good laugh with the staff their always know how to make your day better Keep up the good work.

Great Starbucks at Forth Valley Hospital with friendly hard working staff.. Lucy served us this time.

Lucy and Madi have been serving us regularly lately. They are very helpful, welcoming and are friendly to chat to. They make great coffee and remember our names and orders, which shows how good they are at serving us!

Excellent Beveridge's. Calia, Sophie and Rio are very friendly in addition to having brilliant customer service. Most of the staff remember names of regulars, which is a nice touch.

Came in for a coffee and Clare served me she was polite and very friendly! Very quick service from all too

The staff aka lovely ladies at Starbucks Forth Valley Royal Hospital are brilliant. Always have a smile, friendly, and very helpful even when under pressure at peak busy times. I'm a deaf member of staff (lipreader), and when it's especially busy they will give me a wee wave to let me know my fave drink, blonde roast cappuccino is ready!

Clare was so happy a polite great example. Great service also

Great staff always very welcoming :)

Lucy who made my coffee with love was amazing, they didn't have my usual she gave me options an she literally made it with love as there was a love heart on it, had good banter to

Fantastic staff, very friendly and most importantly service with a smile. Keep up the good work. Lauren was all of the above. 👍👍👍👍😃😃😃😃

Lovely way to relax in Larbet Royal Hospital

Always excellent service. Thanks to Clare for very quick and friendly service of my drinks today.

Staff always friendly even when really busy.

Always a good experience when you visit this branch. Staff always friendly and efficient ❤️. I was served by Aimee G today and she even remembered my usual order & name

Served by Clare today- great friendly service

Aimee was very helpful, polite and friendly, i got my coffee very quick and i’m very pleased with the service

Staff very friendly especially lucy who made our drinks. . Quick service

Lauren helped me decide what I fancied and I tried something new. All staff were lovely.

Very friendly staff at Starbucks in Forth Valley hospital. Food on display looked lovely and coffee made well and tasted fab. Thanks team!

What a lovely server Aimee G was. So pleasant, happy and friendly. She is breath of fresh air.

Eleanor was so polite and friendly, which is really welcome in a hospital setting and you are having a difficult time. I hope that Starbucks realise how luck they are to have a wonderful member of staff.

Always a pleasure to get my daily coffee, girls are always smiling and extremely efficient. Lovely atmosphere and very clean and tidy. ⭐️⭐️⭐️⭐️⭐️

Excellent service with kind and attentive staff.

Friendly polite and very efficient staff! Clare the server is very nice.

I was served by Clare, and have been a few times now. She is always so lovely and is the picture definition of service with a smile. Such a great wee team!

Was a lovely experience today in Starbucks. Huge smiles and great service from Lizzy. Thank you.