Based on 2.379 opinions finded in 1 websites
Based on 2.379 opinions finded in 1 websites
Nº 35 in 505 in Luton
Opinions
The best coffee at Luton Airport
Ljupcho Stojanoski . 2024-10-02
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The ambiance and serving are amazing, the staff is very kind and friendly, we really enjoyed, by the way the new salted maple and caramel latte is absolutely delicious
Georgiana Trandaf . 2024-10-01
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Mohan and Samira were so kind and lovely great service
Wiktoria Dziudzia . 2024-10-01
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Good atmosphere. Staffs always in a good mood and super friendly. Their customer service are 10:10! I will shortly be back during my next trip from Luton Airport.
Bontaz Jay Johnson . 2024-10-01
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Don’t have facility to scan the Starbucks app, don’t get points and can’t get free drink through app. Why would that be the case?
Mike Pocklington . 2024-09-28
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Very slow service and my venti green tea was only 2/3 filled with hot water.
Kelly Yan . 2024-09-28
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Staff were friendly and efficient. Food and coffee good as ever. However, felt scammed that this Starbucks doesn’t accept membership cards. So no discount, as if airports aren’t expensive enough, if their discount was applied here they’d be the best value for money. Airport Cafe Nero seeming the better option just now
Saskia Zablockyj . 2024-09-28
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This guy is a hero. Flight delayed till gone midnight. Thanks Wizz Air. Every other restaurant worker in the whole airport has gone home but he's stayed late to make sure everyone can eat and get a drink. Deserves a pay rise. What a star.
Rob Lewis . 2024-09-27
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Always such friendly service from Kiran Kiranjit and Mohan!
Roberta Bourke . 2024-09-27
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Very pleasant staff and great service
Denise flisher . 2024-09-27
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Great coffee and great service 😊
Ewa S . 2024-09-27
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The most fiendly Starbucks I've been to 🫶🏻
Solonari Ana . 2024-09-26
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Mohan was an excellent server! Extremely polite and friendly
Caitlin Alexandra . 2024-09-24
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Nice smiley staff (exactly what you need before the stress of the airport). Coffee is always great, and this time even got to taste pumpkin spice iced coffee as a bonus from the staff! Delicious
Aneta Francis . 2024-09-24
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I was flying this morning from Luton airport and had the best experience with the morning staff! The best recommendations and suggestions on what to buy! Excellent service and friendly staff!
Erika Antimonova . 2024-09-23
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The worst coffee I’ve ever had plus the people looked very unhappy.
B A Cz . 2024-09-22
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Lovely atmosphere, friendly and welcoming staff.
Shereen Abdol . 2024-09-20
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Very good and quick customer experience.
Claire Bussey . 2024-09-20
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Sumira was exceptional. Her service was outstanding!
Gail Hayes . 2024-09-18
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It was a great experience to sample the drinks!
박영민 . 2024-09-16
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Always the best service and a smile. Not just a Starbucks.
Alejo Pérez Monsalvo . 2024-09-16
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Service ridiculously slow and the barista kept looking at his mobile
Andrea Newman . 2024-09-14
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Very quiet place for an airport! Loads of sockets as well for you phone/laptop charging!
Di DIMOFTIE . 2024-09-13
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Very friendly quiet place to wait for a plane. You can work read a just people watch in your own space. Food good service of a high standard and staff where friendly and serviced the food and drinks in a timely manner
Margaret Jaffa . 2024-09-13
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Wonderful I was surrounded by friendly and helpful staff
Sarah Melina . 2024-09-12
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Pooja and Mohan were 10/10 and drinks were delicious!!
Imaani Bailey . 2024-09-10
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Friendly staff and a good place to rest before catching your flight.
Johan Ohlin . 2024-09-10
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Dom was really great, really good latte made and a free açai drink as well
Harriet Odhiambo . 2024-09-08
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Good place to charge your phone before the flight. Kind staff, thanks!
Frank Schaufuss . 2024-09-08
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I have been to airport Starbucks so many times but lady met today was amazing saw her name on badge Kiran,very good customer service she made amazing coffee.very clean and good service
Aaiza Malik . 2024-09-06
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I am giving 4 stars to the service but trully he was just learning and we all know it can be a bit confusing. In the end i had the right order and it tasted like expected. As most coffee shop it is pretty noisy...
Akira Snow . 2024-09-05
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Excellent service Extremely fast Great variety The manager is really friendly and super helpful
N Coding . 2024-09-03
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Slow service, don’t understand why you give point but not rewards like other Starbucks at Luton airport. More staff doing paperwork then servicing and presentation of coffees poor.
Claire Colley . 2024-08-31
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Dom was great and the service made the time at the airport Starbucks amazing
Laura Amarin . 2024-08-30
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Great free Pumpkin spice late served by 2 wonderful Starbucks staff, would love to come again. Keep up Farah n Kajal
John . 2024-08-26
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They sell the England “you are here” mugs and the drinks are pretty nice maybe a bit expensive.
Aaron Phillips . 2024-08-26
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the server dom was very friendly and was quick with the orders.
skye richards . 2024-08-22
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Pleasant place after arrival/ while waiting for your flight! You can charge your phone and it’s clean.
Kata Csizmadia . 2024-08-21
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Unfriendly unprofessional I am gold member spend every day 10-20£ i startbucks…the unfriendly lady told me this startbuks dont give starts for the members in the app…Very unprofessional and very unfriendly. My coffee was hot when i extra asked warm…when i asked for cold milk she put hot milk…
Réka Csizi . 2024-08-20
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Worst customer service rude server
Ellie Green . 2024-08-16
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Very bad service Long queue only one person working…. Dont accept the starbucks app.
Fat Jon . 2024-08-15
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Amazing service from Kiranji who's a sweetheart and very very kind to costumers! Such a nice welcome to London 😊
Laísa Barbosa . 2024-08-15
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Fast service, kind staff, great food and drinks :)
Katarzyna Bawor . 2024-08-15
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Staff were very friendly , the place was clean and welcoming
B Gor . 2024-08-14
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Clean, spacious with extremely polite and friendly staff!!!
Hels Bels . 2024-08-14
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Ordered a almond milk coffee frappe and I noticed she mistakenly added cows milk to the cup and then tipped it out and added almond milk back into the same cup to make my frappe I then asked if she could use a different cup as I didn’t want any cows milk in my drink. I was given a weird look and they talked among themselves and then she threw it away and made me another one but she then forgot to add the coffee and I had to ask for it to be added. Overall mistakes can happen and it’s understandable but it wouldn’t hurt to say sorry and make sure that it doesn’t happen again. I am allergic to cows milk so I have to be careful with cross contamination.
Empress Anais . 2024-08-10
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Staff were extremely slow & there was a massive queue with just the Asian guy serving. I waited 10 minutes to order my drink & I had to call the server over as he decided then would be a good time to start looking for something under the till. I had to direct him to serve me as there were 5 people waiting behind me! No sense of urgency from him or the girl who was making the drinks.
Chantel de Senna . 2024-08-07
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Only thing is that it takes ages to order
Daniela Giagoni . 2024-08-06
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Lovely coffee and super nice staff
Tomek Kowalski . 2024-08-06
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Tables are filthy with sticky grime on them which suggests the cleaning regime is poor. Remember they serve food.. Plenty of charging point but most dont work. Avoid
Andy Burne . 2024-08-02
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A very pleasant place to have a coffee while you wait.
Jaz G . 2024-07-30
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Nice! They filled my water bottle! Yay! Saiful was incredibly nice as well.
Tarık Yavuzhan Siniko . 2024-07-29
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Excellent service. Saiful team. Great job Strongly recommend.
Adrian Sawicki . 2024-07-22
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Nice coz I got to try a new drink :)
Grace McLean . 2024-07-19
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Very friendly and nice staff ☺☺☺I like this place
Kiarnjit kaur Kiranjit . 2024-07-19
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Excellent tea and pistacio coffee 👌
Miriam Stowasserova . 2024-07-18
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Good service by Krishan's Team😁
Mr Mathew . 2024-07-18
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Best service I ever had. Thanks to Sebastian and Anandu
Waldemar Rychlewski . 2024-07-16
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How can they not accept the Starbucks Card??
Russell Gibb . 2024-07-15
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Saiful very kind and hardworker
victor Rodrigues . 2024-07-15
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Thanks Deep for your kind service
BEGUM OZYAPI . 2024-07-14
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Very slow to busy chatting behind the counter
Suzanne Pegrum . 2024-07-13
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Perfect location and great service. Love the friendly stuffs, so warm and patient. Hope to see you again, Sumaiya and Deep!
Snow H . 2024-07-12
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We liked everything ❤️ Thank you very much
Nikolett Palásthy . 2024-07-12
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Deep was really helpful and the dragon fruit refresher was lovely!
Anna McCrimmon . 2024-07-12
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All 5 stars, everything perfect!
Dajana Culibrk . 2024-07-12
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I will 100% be coming back with my colleagues again...great team
Gary White . 2024-07-10
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Kamrul and Barbara both amazing stuff made me the new drink was great.
Mark Brister . 2024-07-09
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Lovely staff and very quick service
Bethany Conn . 2024-07-05
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Best service ever, very helpful
szym pio . 2024-07-05
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Kajal is the best and good service. Very a good attended also Sebastian and Mohan
Global Health Hair . 2024-07-04
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I’ve had a cappuccino and then they offered me a free sample of matcha pistachio late and it was very good
Maria Rodia . 2024-07-02
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Good service for a break before departure at Luton airport
60 Slow-Travel . 2024-07-02
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Very good service. New sample was very good
Thomas Edwards . 2024-07-02
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Very good service, thank you Farah🥰🥰🥰
Andreea Dirdala . 2024-06-29
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Very lovely staff, very tasty drinks to offer!
Kayser Ahmed . 2024-06-28
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I want to write to head office. It is middle of the week 4PM, London , summer time and you have 3 people working in this branch ? This is ridiculous. One person on the till, two others are preparing the orders. Can you tell me how can you manage to lead to situation like this ? Who is going to clean the tables? Who is going to restock the drinks/snacks? I looked at your staff poorly, as I could see them struggling. Please can you invest some labour money in to the AIRPORT branch to one of the biggest cities in Europe? I am working as a manager in hospitality myself in central London, and I know what you are doing, however please invest some labour into this branch as those hard working people are struggling so much to clean the tables and do everything to fill up the excellent service.
Aniulkaaa Marchela . 2024-06-26
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The worst experience ever in a Starbucks,the girl refused to scan the app and give me the reward.That's the way Starbucks treats the gold level customers👎👎The llady who was at the till was so rude,Her attitude sent me straight to Nero and bought a coffee from there.I will definitely never stop in this Starbucks again!!Avoid,avoid!!!
Maria Tataru . 2024-06-25
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👎👎👎👎Starbucks are taking £5 for medium coffee while Nero and Pret are taking £4 for the same coffee, just 10 meter away.... I will never go to Starbucks!!!!!! 👎👎👎👎👎
Ken Ronen . 2024-06-20
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Black Americano.. absolutely bad 👎.. only see Black water.. 4 shorts.. no coffee tase and smel at all .. rubbish
Rolandas Liutikas . 2024-06-16
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Best place to grab your energy and prepare for your flight or if you going back home
Marius Petrovici . 2024-06-12
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Good service, thanks to Sebastian 😉
Kamil Żurek . 2024-06-07
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Good service, amazing staff. Thank you Sooraj for the coffee❤️☕️
Ajithlal V . 2024-06-06
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Great service by Staff especially the one Sooraj.God!!! He's a life saver For real. He was so attentive and went out of their way to ensure that we were comfortable.
krishna prasad . 2024-06-06
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The service provided by Sooraj was absolutely good. He was efficient and understood all my needs. Thanks
Megha V K . 2024-06-06
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Poor, very poor. The food is kept in contaminated containers, obviously not being cleaned regularly. This is probably due to the staff being a bit busy serving long queues of people… go elsewhere.
John . 2024-06-03
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Excellent coffee and customer service … very good friendly staff
aakash Shah . 2024-05-28
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Great place for a quick coffee and a snack before departure...
Nikolas Do . 2024-05-26
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Staff were efficient but no vegan options for food. Disappointing for Starbucks.
Al . 2024-05-25
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Good service from Bhavika … thank you! See you next time
Michael Rencen . 2024-05-09
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Great assist! Perfect service!!
shell ganor . 2024-05-09
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Lovely staff and atmosphere. Drinks came out quickly. Can’t complain.
John Smith . 2024-05-07
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Thank you for the drinks samples Amazing service
Marina Habib . 2024-05-06
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Great service from Shreyash and Mohan , they always recommending me to try great new tasty drinks and they make them so well. well done and keep up the great work and customer service guys 👏🏾
M . 2024-05-06
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Best service by khushi and Barbara nice environment
Rizwan Khokhar . 2024-05-02
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Caramel frappacinno best service from. Krushi and Barbara
Muhammad Akram . 2024-05-02
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Tried the dragon fruit refresher and it tastes creamy and refreshing! Thank you Krushi and Barbra for being so kind and friendly
D H . 2024-05-02
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No cafe menu to choose the recipe. (finally if the drinks menu is fraudulent even though it's cold)
Leslie Rivallan . 2024-04-28
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No prices displayed for regular coffee. Only iced and Frappuccino. Flat white and person (Segiej?) serving offering different sizes small/medium/large? Flat white comes only in small as it is shots of coffee with small amounts of milk. This guy is trying to tell me different. I guess the Starbucks was closing and hence why the service seemed unpleasant.
Patryk Machola (Prezmi) . 2024-04-27
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Krushi is working really hard. I enjoyed my Frappuccino and went home.
Emma Holubova . 2024-04-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We visited the restaurant on 11th Nov to celebrate our friends wedding anniversary. The place is all about speedy service and fabulous food. The ambience is alright. The menu has some amazing options to pick from and it's very well laid out. Good value for money food.
36 Opinions
I get fast-food everyday, and this is the worst place in every sense. A shame because it use to be good, returning customer or not doesn't seem to matter to them. Horrible food, horrible service, trying to charge you well over their price list and offers. You'll order 2 medium, they'll give 2 small and then try sell you 2 more pizzas because they got it wrong. On top of that food wasn't nice at all, 3 days old chicken, double fried chips, tasteless pizza. Refused to give any refund, didn't apologise. Give them the chance to rectify everything but not willing to. False advertisement on their menu on top of that, they've been reported to trading standards. Already got full video evidence. I've already wasted too much time writting this. AVOID.