Based on 2.263 opinions finded in 1 websites
Based on 2.263 opinions finded in 1 websites
Opinions
Excellent service Extremely fast Great variety The manager is really friendly and super helpful
N Coding . 2024-09-03
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Slow service, don’t understand why you give point but not rewards like other Starbucks at Luton airport. More staff doing paperwork then servicing and presentation of coffees poor.
Claire Colley . 2024-08-31
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Dom was great and the service made the time at the airport Starbucks amazing
Laura Amarin . 2024-08-30
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Great free Pumpkin spice late served by 2 wonderful Starbucks staff, would love to come again. Keep up Farah n Kajal
John . 2024-08-26
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They sell the England “you are here” mugs and the drinks are pretty nice maybe a bit expensive.
Aaron Phillips . 2024-08-26
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the server dom was very friendly and was quick with the orders.
skye richards . 2024-08-22
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Pleasant place after arrival/ while waiting for your flight! You can charge your phone and it’s clean.
Kata Csizmadia . 2024-08-21
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Unfriendly unprofessional I am gold member spend every day 10-20£ i startbucks…the unfriendly lady told me this startbuks dont give starts for the members in the app…Very unprofessional and very unfriendly. My coffee was hot when i extra asked warm…when i asked for cold milk she put hot milk…
Réka Csizi . 2024-08-20
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Worst customer service rude server
Ellie Green . 2024-08-16
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Very bad service Long queue only one person working…. Dont accept the starbucks app.
Fat Jon . 2024-08-15
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Fast service, kind staff, great food and drinks :)
Katarzyna Bawor . 2024-08-15
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Amazing service from Kiranji who's a sweetheart and very very kind to costumers! Such a nice welcome to London 😊
Laísa Barbosa . 2024-08-15
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Clean, spacious with extremely polite and friendly staff!!!
Hels Bels . 2024-08-14
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Staff were very friendly , the place was clean and welcoming
B Gor . 2024-08-14
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Ordered a almond milk coffee frappe and I noticed she mistakenly added cows milk to the cup and then tipped it out and added almond milk back into the same cup to make my frappe I then asked if she could use a different cup as I didn’t want any cows milk in my drink. I was given a weird look and they talked among themselves and then she threw it away and made me another one but she then forgot to add the coffee and I had to ask for it to be added. Overall mistakes can happen and it’s understandable but it wouldn’t hurt to say sorry and make sure that it doesn’t happen again. I am allergic to cows milk so I have to be careful with cross contamination.
Empress Anais . 2024-08-10
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Staff were extremely slow & there was a massive queue with just the Asian guy serving. I waited 10 minutes to order my drink & I had to call the server over as he decided then would be a good time to start looking for something under the till. I had to direct him to serve me as there were 5 people waiting behind me! No sense of urgency from him or the girl who was making the drinks.
Chantel de Senna . 2024-08-07
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Lovely coffee and super nice staff
Tomek Kowalski . 2024-08-06
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Only thing is that it takes ages to order
Daniela Giagoni . 2024-08-06
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Tables are filthy with sticky grime on them which suggests the cleaning regime is poor. Remember they serve food.. Plenty of charging point but most dont work. Avoid
Andy Burne . 2024-08-02
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A very pleasant place to have a coffee while you wait.
Jaz G . 2024-07-30
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Nice! They filled my water bottle! Yay! Saiful was incredibly nice as well.
Tarık Yavuzhan Siniko . 2024-07-29
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Excellent service. Saiful team. Great job Strongly recommend.
Adrian Sawicki . 2024-07-22
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Very friendly and nice staff ☺☺☺I like this place
Kiarnjit kaur Kiranjit . 2024-07-19
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Nice coz I got to try a new drink :)
Grace McLean . 2024-07-19
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Good service by Krishan's Team😁
Mr Mathew . 2024-07-18
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Excellent tea and pistacio coffee 👌
Miriam Stowasserova . 2024-07-18
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Best service I ever had. Thanks to Sebastian and Anandu
Waldemar Rychlewski . 2024-07-16
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How can they not accept the Starbucks Card??
Russell Gibb . 2024-07-15
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Saiful very kind and hardworker
victor Rodrigues . 2024-07-15
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Thanks Deep for your kind service
BEGUM OZYAPI . 2024-07-14
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Very slow to busy chatting behind the counter
Suzanne Pegrum . 2024-07-13
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Deep was really helpful and the dragon fruit refresher was lovely!
Anna McCrimmon . 2024-07-12
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We liked everything ❤️ Thank you very much
Nikolett Palásthy . 2024-07-12
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All 5 stars, everything perfect!
Dajana Culibrk . 2024-07-12
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Perfect location and great service. Love the friendly stuffs, so warm and patient. Hope to see you again, Sumaiya and Deep!
Snow H . 2024-07-12
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I will 100% be coming back with my colleagues again...great team
Gary White . 2024-07-10
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Kamrul and Barbara both amazing stuff made me the new drink was great.
Mark Brister . 2024-07-09
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Best service ever, very helpful
szym pio . 2024-07-05
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Lovely staff and very quick service
Bethany Conn . 2024-07-05
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Kajal is the best and good service. Very a good attended also Sebastian and Mohan
Global Health Hair . 2024-07-04
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Good service for a break before departure at Luton airport
60 Slow-Travel . 2024-07-02
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I’ve had a cappuccino and then they offered me a free sample of matcha pistachio late and it was very good
Maria Rodia . 2024-07-02
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Very good service. New sample was very good
Thomas Edwards . 2024-07-02
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Very good service, thank you Farah🥰🥰🥰
Andreea Dirdala . 2024-06-29
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Very lovely staff, very tasty drinks to offer!
Kayser Ahmed . 2024-06-28
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I want to write to head office. It is middle of the week 4PM, London , summer time and you have 3 people working in this branch ? This is ridiculous. One person on the till, two others are preparing the orders. Can you tell me how can you manage to lead to situation like this ? Who is going to clean the tables? Who is going to restock the drinks/snacks? I looked at your staff poorly, as I could see them struggling. Please can you invest some labour money in to the AIRPORT branch to one of the biggest cities in Europe? I am working as a manager in hospitality myself in central London, and I know what you are doing, however please invest some labour into this branch as those hard working people are struggling so much to clean the tables and do everything to fill up the excellent service.
Aniulkaaa Marchela . 2024-06-26
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The worst experience ever in a Starbucks,the girl refused to scan the app and give me the reward.That's the way Starbucks treats the gold level customers👎👎The llady who was at the till was so rude,Her attitude sent me straight to Nero and bought a coffee from there.I will definitely never stop in this Starbucks again!!Avoid,avoid!!!
Maria Tataru . 2024-06-25
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👎👎👎👎Starbucks are taking £5 for medium coffee while Nero and Pret are taking £4 for the same coffee, just 10 meter away.... I will never go to Starbucks!!!!!! 👎👎👎👎👎
Ken Ronen . 2024-06-20
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Black Americano.. absolutely bad 👎.. only see Black water.. 4 shorts.. no coffee tase and smel at all .. rubbish
Rolandas Liutikas . 2024-06-16
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Best place to grab your energy and prepare for your flight or if you going back home
Marius Petrovici . 2024-06-12
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Good service, thanks to Sebastian 😉
Kamil Żurek . 2024-06-07
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The service provided by Sooraj was absolutely good. He was efficient and understood all my needs. Thanks
Megha V K . 2024-06-06
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Good service, amazing staff. Thank you Sooraj for the coffee❤️☕️
Ajithlal V . 2024-06-06
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Great service by Staff especially the one Sooraj.God!!! He's a life saver For real. He was so attentive and went out of their way to ensure that we were comfortable.
krishna prasad . 2024-06-06
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Poor, very poor. The food is kept in contaminated containers, obviously not being cleaned regularly. This is probably due to the staff being a bit busy serving long queues of people… go elsewhere.
John . 2024-06-03
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Excellent coffee and customer service … very good friendly staff
aakash Shah . 2024-05-28
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Great place for a quick coffee and a snack before departure...
Nikolas Do . 2024-05-26
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Staff were efficient but no vegan options for food. Disappointing for Starbucks.
Al . 2024-05-25
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Great assist! Perfect service!!
shell ganor . 2024-05-09
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Good service from Bhavika … thank you! See you next time
Michael Rencen . 2024-05-09
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Lovely staff and atmosphere. Drinks came out quickly. Can’t complain.
John Smith . 2024-05-07
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Thank you for the drinks samples Amazing service
Marina Habib . 2024-05-06
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Great service from Shreyash and Mohan , they always recommending me to try great new tasty drinks and they make them so well. well done and keep up the great work and customer service guys 👏🏾
M . 2024-05-06
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Caramel frappacinno best service from. Krushi and Barbara
Muhammad Akram . 2024-05-02
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Tried the dragon fruit refresher and it tastes creamy and refreshing! Thank you Krushi and Barbra for being so kind and friendly
D H . 2024-05-02
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Best service by khushi and Barbara nice environment
Rizwan Khokhar . 2024-05-02
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No cafe menu to choose the recipe. (finally if the drinks menu is fraudulent even though it's cold)
Leslie Rivallan . 2024-04-28
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Krushi is working really hard. I enjoyed my Frappuccino and went home.
Emma Holubova . 2024-04-27
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No prices displayed for regular coffee. Only iced and Frappuccino. Flat white and person (Segiej?) serving offering different sizes small/medium/large? Flat white comes only in small as it is shots of coffee with small amounts of milk. This guy is trying to tell me different. I guess the Starbucks was closing and hence why the service seemed unpleasant.
Patryk Machola (Prezmi) . 2024-04-27
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Best service ever. Krushi give me best Hot chocalet
Florin Costea . 2024-04-27
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Very nice service by deep and maggie
Maria Dimitriadi . 2024-04-24
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Very friendly and welcoming staff :)
abbie rough . 2024-04-23
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Great staff and a good place to have a chill. This place has saved me many a time
G.dot.INFINITI Leone . 2024-04-21
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Good coffee and nice service (Ms. Barbara)😊
Milena Jaworska (imogen_m) . 2024-04-20
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Good service! Can’t imagine find Starbucks work at 11:45pm now! Save my life
Lou Chan . 2024-04-20
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The service was absolutely fantastic! The staff was efficient and understood all my needs. Thank You So Much!
Lilou . 2024-04-19
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Good customer service and amazing food🤩🤩
tekla . 2024-04-19
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Lovely staff and environment. Food and drinks and always served perectly 👌
Shane . 2024-04-18
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I don't remember the exact name of the menu, but I think the friendly staff and delicious coffee come to mind.
김세아 . 2024-04-18
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Deep that works there is the best
Gustavo Noffal . 2024-04-17
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Deep was very helpful and kind. Great service.
Anamaria Muntyan . 2024-04-17
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I visit the Starbucks at Luton Airport every two weeks and have done so for several years. Today, I feel compelled to express my appreciation for their exceptional service. It's rare to encounter such outstanding customer care in many London locations, but the staff here consistently goes above and beyond. For instance, the barista was notably patient and helpful with a customer ahead of me who struggled with English, making every effort to assist her. This level of kindness is what sets this Starbucks apart. Additionally, the matcha with oat milk, my personal favorite, is always delicious. Thank you for maintaining such high standards of service and quality.
Oskar Litwin . 2024-04-17
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Good place to work before departures (loads of plugs) and friendly service.
T E K . 2024-04-16
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Mohan, Sapna, and Kiran made my day with a great first Starbucks experience in the UK. I wish I could come to this Starbucks everyday.
Japera Adams . 2024-04-15
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The strawberry drink is nice. Deep was great and offered the best customer service.
Fatim Ghazi . 2024-04-15
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Deep is very friendly, strawberry is amazing and hot chocolate is amazing too.
Love Song . 2024-04-15
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They have a good taste of coffee Thanks for everything
Abdullah Yavuz . 2024-04-15
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Nice Customer service by Kiran and team
amal c r das . 2024-04-14
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I visited Saturday mid day and I was shocked at the service. Not because the workers weren't amazing but because Starbucks clearly likes to save costs and skimp on giving employees shifts. Whoever put 2 workers on a busy Saturday shift in an AIRPORT needs to be retrained, sacked or give their head a wobble. POOR MANAGEMENT. It’s was sad to watch the workers work so hard while being confronted by frustrated and angry travellers
Megan Charlton . 2024-04-13
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Khadeejah and Mohan are very helpful and encouraging, and shared with me free drink samples which I really like
Yingjin He (Simon) . 2024-04-12
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Great staff! Mohan and Khadeejah are so nice! And we love the new drinks
Ellaaa A . 2024-04-12
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The service is great we were kindly attended by Mohan and his colleague
Bego Aguilar . 2024-04-12
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Staff here are friendly and kind
Faisal Saleh . 2024-04-11
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Karum offered exceptional service . Very polite
M. M. . 2024-04-10
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Experience would have been better if staff hadn’t been so abrupt that the store was a franchise and they don’t do the loyalty Starbucks and I wasn’t even offered a receipt.
Collyn Roberts . 2024-04-09
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It’s much more expensive than anywhere else in London, they don’t accept membership cards, and moreover, the staff isn’t very friendly!
Norbert-Pongrác Borsos . 2024-04-08
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Awesomeness personified. Great people. Thanks for the service
Michael Agyapong . 2024-04-06
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Thank you for hospitality! You have really good staff Farah Karaz and Monah
Olha . 2024-04-06
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Iced strawberry matcha latte - nice strawberry flavor
Hagar Boakye . 2024-04-06
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Lovely workers ready to help you anytime
David Bogdan . 2024-04-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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