Star Kitchen in Omagh

Wrong order given. Rang to tell them. Told to make the 15 mile journey back don’t think so. Rude staff manager didn’t speak English. Food that we did get not great. So will never be back

We always go here but last night (Sunday) we thought we would pick something different from the menu I got what was supposed to be chicken maryland I've never seen or tasted anything as bad the chicken was cut in 2 battered the batter was thicker than the chicken it was disgusting greasy to the bin my husbands was worse it was swimming in gravy we had to spoon the gravy out of the dish b4 we could lift it it was suppose to be liver but it tasted like cheap kebab meat even the dog wouldn't eat it £15 odds total waste of money NEVER AGAIN

Ordered at 6pm and didn’t come to 9pm

Good menu and tasty food, no issues

Delivery took 2 hours and food was cold.

Disappointed the food wrap was broken

Beautiful food soo tasty great portions

1 hour and 40 mins and still waiting for the food

They forgot our big bottle of spirite. But even though it was snowing heavy they delivered the sprite the next morning. Thank you. They have the best food in Omagh.

The lung po combination was supposed to be spicy but ended up being sweet, and they ended up putting mostly cashew and vegetables with very few pieces of meat, not worth it to be honest

not good bright orange sauce was meant to be bbq certainly not. prawn crackers gave allergic reaction never experienced before

Ordererd for 8pm delivery, it landed at 9:35pm, I wasn't able to cancel beforehand. No apology plus the food was freezing and bland. Never again. Embarrassing.

Delivery service is letting them down. If you can't organise and arrange an order then don't offer a service.

Wrong order - snack box came with gravy instead of curry

Avoid avoid avoid. Horrible food awful service

8pm delivery time. Landed at 9:35pm. Not able to cancel or refund, got something'else. Dog didn't fancy it so bin met it . Waste of money. Never again. Restaurant should be ashamed by their lack of of professionalism

2 hours and 15 mins from order placed to delivery. Shocking

Great take away and food is to a high standard, prices are reasonable and staff very friendly. Highly recommended

2 hours from order to delivery

Ordered at 5:35 and food delivered at 8:15

It said we would get free prawn crackers with order but we did not :(

I’d rather be told the correct time, my autistic son gets very agitated when the food is so late

Two children delivered the food. Soup was uneatable as it was so salty. Very disappointing.

Paid for via app. Food never arrived. Cannot rate quality as I have no food to rate. Tried to contact restaurant. No answer via phone after 3 attempts.

Order placed at 6:50, 8:40 and there’s still no food, shocking

so tasty best Chinese food on town

This one takes the cake on being able to be so rude on simple queries and also said food will take 20 minutes but nope it's almost an hour and we had to wait with an impatient toddler to pick up the food, why didn't we just read the honest reviews of others complaining the same

absolutely appalling service....never ordering again....

Delivery time was supposed to be between 7.15 and 7.35 Arrived at 8pm At least by then we were hungry!

Nearly 3 hours from order to delivery, extended delivery time then delivered another 35 mins after that

Ordered a drink and it didn’t come with the order and the delivery man wasn’t friendly or nice

I waited 10 hours for my curry chow mein I open the box and this is what I see 🤢🤮

All food was cold apart from the curry. Delivery was 30 mins later from the 1.5 hours they advised.

very long wait!! still has not arrived

Normally order from here with no problems but was very disappointed when it was over 2hours from when I ordered, when I rang restaurant they just said they were busy, food wasn’t overly hot when arrived, just eat give the the option of claiming some money back but the restaurant refused.

i thought it was going to come earlier but it didnt but the food was delicious and yeah

Food somewhat cold but still lovely nonetheless

Ordered at 1830 said it would be delivered at 1930 turned up at 2045 . Long time to wait for a Chinese

Had to wait 20 minutes after time that order was supposed to be ready. When collected beef chow mein was so fatty that it couldn't be consumed. I rang to complain and was told that's just how our beef is and told I wouldn't be getting a refund. Won't be back such poor customer service and food absolutely disgusting 🤢

Absolutely lovely as always! Best Chinese in Omagh x

Food is disgusting and cold will never be eating again

I had sweet and sour chicken balls with boiled rice, massive feed and delicious. Chicken fried rice is very good too.

1 hour 40 minutes for two starters

Late delivery food not good. Had iceberg lettuce in the tub with crispy Peking chicken instead of nice fresh stir fry veg . Vegetable spring rolls tasted completely off . Not a happy customer:(

First time trying and won’t be last, very nice, good portion size! Delivered within the time on the app however was quite a wait.

I Absolutely Loved The Food But The Customer Service Was just not it I kept on hearing some guy shout Victory from the back and then when I was finally able to order my food I was told it would be a 30 minute wait which I was quite pleased about but that 30 minutes then turned to 33 minutes before I actually got my food but when I did I was delighted those chicken balls where so tender and just the right size definitely recommend for any one in need of a good filling meal huge shout out to all the workers #loved it #sigma

I have never had to wait 2hours and 15 mins for a meal

Absolutely outstanding meal went down an absolute treat

Joke of a place ordered food for 2 people came to £35 with extra food that i did not order! Phoned and the service was terrible girl hung up the phone and did not answer when i called back gave me no refund or anything wont be back

so happy with food experience. timing was exquisite and it was so warm when we got it. extravagant experience would 110% buy from here again.

food was great as always. got 1 to share between 2 and it did us fantastically.

JOKE .... Could not eat our takeaway tonight as the chef must have dropped the whole salt pot in our food. Phoned to let star kitchen know .... and response was its your personal taste. No apologies, refund or would you like something else!!! Great service 👏 ...NOT

Was nice. But it arrived very late

Waited 2 hours for my order to arrrive, to have the restaurant cancel my order one minute after the estimated time to deliver passed.

Food very nice, hot and food was ready at selected collection time. This is the Chinese I usually use….food always very good 👍🏻

Best meal I've had in months.

Unfortunately Star Kitchen is a bit like KFC, either amazing or abysmal, no happy medium. Last order was amazing, tonight’s though was vile, chips looked and tasted like they were microwaved, chicken was horribly tough and chewy. I have told myself before I’m never going to order again due to the quality inconsistency but after tonight’s offering I’m going to have to say goodbye to Star Kitchen.

Delivery driver went to wrong address (was my fault not his!!) had no issue getting it to another address was all smiles and didn’t take any extra for the mistake on my end, absolute legend recommend star kitchen for sure

The reason for my 3 star review is mainly because the Egg Fried Rice was disgusting it’s never usually how it normally tastes and the texture was really sticky now I’m not one to complain but I spend a lot of money with yous so this really isn’t acceptable everything else was spot on though so thank you

Fantastic, sweet and sour Cantonese style was 👌

I never waited two hours for food before. The food is actually not bad.

Food absolutely gorgeous will definitely be back

Absolutely amazing! Everything had flavour and was perfectly cooked.thank u so much guys!!

Took 1 hr 45mins for delivery approx. Asked for our sauce on the side but didn’t get that. Sauce was on the food and very little.

the delivery time is absolutely awful, but i have to say the food was delightful quite disappointing.

Absolutely amazing food. Staff always very kind. Always my first choice.

Meant to arrive 6pm then restaurant pushed it back to 18:10; but after 2 phone calls to chase it up, didn’t Get delivered until near 7pm… was starving.. food was alright. I won’t be in a hurry to order from here again

The food was warm and it had everything I ordered overall it was amazing

Food was delicious but that doesn't make up for delivery times on an order placed via Just Eat. Place just before 6PM. Arrived just after 9PM. I've ordered in person and via direct telephone call in the past and it's never taken that long. Not sure if it's because of delivery issues or what but I'm surprised because via other order methods they have been top notch. Very disappointed

Lovely food, hence 2 stars but service absolutely atrocious. Ordered food at 6pm and only got it at 7.05 pm because I asked for my money back . 2 people in front of me got their money back. And the girl on the desk very cheeky.

15 mins late after original delivery time was changed to be 1hr and 30-40mins

Best curry I've ever had. I go out of my way to drive here and get this Chinese!

The amount of times I am told an hour wait. Only to show up n wait another 30 to 45 minutes. Wouldn't recommend phoning in

Food is terrible, cheap ingredients and far too expensive, in my opinion its the worst Chinese takeaway in Tyrone.

Just shared Crispy Duck with Pancakes and a dish of Duck with Ginger and Onions . Delicious !!! Ok , so the wait is about 1/2 an hour from phone order to collection …. but it’s got a comfortable waiting area and the meals were delicious . The meals are cooked fresh from scratch ….. There’s lots of parking spaces and easy access from the main routes . The menu is quite large and varied too. Thank you Star Kitchen, well worth the price and wait . We’re going to be using this Take-Away restaurant …… a lot !!,!

It’s been 1hr 45mins food has still not been delivered even tho it’s saying delivered ??

Delivery time was 1930 to 2000. At 2015 I phoned to be told it was on the way . Arrived at 2035 and food was cold.

At the time of writing this review I am still waiting for my food to be delivered . It is 2.5 hours since it was ordered - the delivery time was almost an hour ago - rang them and was told they were waiting for the driver to return and pick up our order - ridiculous !!

Lovely food. Friendly delivery driver. Class!

Customer service is soo poor. Food is tasty but you have wait Over 2,5 hour . If you want get good food and good costumes delivery and fast delivery don’t order in that’s place .

Food very nice but delivery time of two hours is way too long!

I strayed away from my usual Chinese for the first time. From ordering to delivery it took 2 hours. I understand things can get delayed and restaurants can be very busy, but for a hungry family it can be a long wait. Even is someone had rang to explain, I would have offered to drive and lift the food. The chicken balls where a little over cooked which was disappointing.

Food took over 2 hours and when it did arrive it was barely warm.

Food never came , waited over 2 hours and still no sign worst takeaway

Lovely stuff delivered fast and hot.

Nicest and tastiest curries in Omagh. I wouldn't go anywhere else. Their chips are also chippy chips which is a huge bonus. Prices are reasonable and staff friendly. Only downside is they only take cash and the waiting time is slightly longer than most, but it's worth it!

Everything was thick to the point of slimy, not great tasting and strangely both dishes were packed out with cold iceberg lettuce, not good

Absolutely fantastic. Every thing was tasty, good portions and delivered on time. Will certainly be back!

Ordered the food around 4.15 and was delivered by 5, ordered Szechuan Beef and it was delicious, just enough of everything in it, flavours were great and portion was fair for the price, have had in the past but yesterday really impressed me.

Excellent food and great service and excellent mannerism for taking telephone orders

Food was delicious,always fresh and very tasty😋 Highly reccomended💯

Very happy with an early delivery. And the food was awesome! Will definitely order again! 🫶🏻

Requested delivery at 7.05 Restaurant changed delivery time to 7.25 due to being busy Delivery still not arrived at 7.50 Phoned restaurant and the person who answered seemed to be more interested in conversing with her colleague Very abruptly informed me they were extremely busy and delivery on way Very disappointed with service as food was delicious

Great food and with our order (just over £20) we got free prawn crackers and onion rings thrown in (onion rings way too greasy for me but nice touch).

Terrible, sorry worst ever The ribs were none existent. The duck was s tasteless.. the balloon

Lovely food but cold as took forever to deliver, at the end my stomach thought my throat had been cut.

Food took near 2 hours to come, called the restaurant twice to be brushed off, if we hadn't already paid we would of ordered from somewhere else

This order took over 2 hours to deliver from ordering time. Delivery distance 1.5 miles!

Ordered my food nearly 2 hours ago and still not recieved it. Simple and quick order chicken and chips. Disgrace

Not too bad, UK Chinese at its best, hardly authentic!