Based on 953 opinions finded in 1 websites
Based on 953 opinions finded in 1 websites
Nº 66 in 518 in Dundee City
Opinions
This was quite possibly the nicest hotel experience I have had - certainly for quite some time. The room was lovely, the ambience was friendly and the staff were lovely. Also, the location (the same building as the train station) could not have been more convenient).
John Hulme . 2024-10-29
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I really enjoyed staying here a while back when i was going for a night out. Good staff Great room and very clean Good location as well Should be higher than 3 star. It is a very great hotel
M . 2024-10-28
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TERRIBLE TO PARK AT. Drove around for 20 mins trying to find a place to park, finally when i was able to get out and ask, they sent us to a parking garage down the road. No parking on premises, park at the green market parking garage, it’s the only place they validate for. The hotel is Hard to get into, and then you have to take stairs all the way up to the reception desk, because the elevator only works with a key card. The rooms are nice, but the shower doesn’t close, so you get water everywhere, and they don’t take out all the linen, and clean it before the next person, they only clean what is on the ground…. But it is right next to the VA MUSEUM, 5 min walk
Hailee McEachren . 2024-10-26
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It was one of the best hotels I stayed at, a great location, super approachable staff, kind and happy to help. Recognition to Emily at the reception desk, she went above and beyond, the same goes for Nikola of housekeeping team. This was my second time staying at Dundee Sleeperz and I enjoyed every day there. The breakfast was a great start of the day and after eventful adventures it was nice to come back and relax in the comfy beds. The hotel is being kept clean top notch and it is seen throughout. It's definitely a great option if you're staying in Dundee for longer.
Kesja Dabrowska . 2024-10-24
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Front office staffs!!! Excellent.
FREE TRADE CO . 2024-08-03
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Always clean & modern with a good location, my preferred hotel in Dundee.
James Bennet . 2024-07-10
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The hotel is beautifully located right on the water. Rooms are rather small. Toilet door doesn't close properly. You can't open the windows, you have to run the air conditioning. Stairwell cannot be used because it is locked on the 3rd floor. You always have to take the elevator. Just right for 1 night. I don't want to stay there any longer.
Ulrike Rüther . 2024-07-09
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Clean, super service, absolute quiet, beautiful room special!!!!Very very pleased and will go again soon 🔜
pan pan . 2024-07-08
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Modern hotel with minimalist but beautifully designed furnishings. The hotel is beautifully centrally located close to the Firth of Tay. Museums, restaurants and shopping streets can all be reached quickly from the hotel. The hotel is located directly above the new train station, but you cannot hear it in the hotel room. If you come by car there is no parking space in the building, but there is the Greenmarket car park about 200 meters away, where you can park overnight with a hotel discount for around 10 pounds. You can even unpack your suitcases behind the hotel and then take the car away, ideal for fellow travelers with walking difficulties! All in all, with friendly staff and a decent British breakfast, it's a reasonably priced place to stay!
John Blake . 2024-07-07
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Very clean hotel in a convenient location next to train station.
C Scott . 2024-06-22
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This location is extremely convenient. It is right by the train station and just across from the V&A and the Discovery exhibit. The staff greeting us on arrival was extremely friendly and helpful and even called to let us know when our rooms were ready, given that we arrived quite early (before check in of 3pm). The room is clean and there are spare pillows stacked above the cupboard for hanging up shirts.
Wai Sze Leung . 2024-06-16
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The price seemed too good to be true. Clean, fresh and couldn’t fault it
Kirsty Nicolson . 2024-06-10
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Room was clean and modern, very comfortable. The breakfast buffet which cost £11.95 was a bit of a let down though, limited selection and the cooked food wasn't particularly pleasant. Would stay again but would get breakfast elsewhere.
Ross A Cairns . 2024-05-11
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Real value for money.... I enjoyed my stay there with my family
Kingsley Ijogbe . 2024-04-30
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Lovely 😍 hotel and very central 👌
Harbour Cafe Fisherrow Ltd . 2024-04-29
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I loved the location of this hotel when we recently attended CAMRA AGM and Members Weekend at Caird Hall. The rooms are clean and airy, breakfast is good, although at busy times may struggle to keep up with hot demand or the orange juice, which it appears it served from a jug rather than the machine. Storage of baggage when we arrived early was quite easy, as was the storage of our bag when we checked out at breakfast. The only downside was the issue that I had inadvertently left two bracelets in the room and only remembered as we were eating breakfast, after handing the room keys back. I told the reception lady who took a description and whereabouts of the bracelets and said that they would have to be brought down to me. I guess in other words, I was not allowed to re enter the room we had left just less than 20 minutes previously. HOWEVER, when we returned some 5 and a half hours later, I was informed that the bracelets had not been found! The same reception assistant was present and I said that I knew they had definitely been left in that room. To this there was no reply. I shall be sending my complaint when I return home. Just beware leaving anything in the room, it will mysteriously not be seen again!
Cheryl Bates . 2024-04-28
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Comfortable hotel, friendly staff, reasonable rates and close to city centre and attractions.
Beverly Edwards . 2024-04-26
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Stayed at the Sleeperz in Dundee for 3 nights for a St Andrew’s golf trip. Great alternative to the expensive option of staying in town at St A’s and a local experience in the town of Dundee. Personally used a car, but you can take the train from Edinburgh to Dundee and bus to St Andrew’s. Central spot with the station underneath and convenience store. Rooms are decent size as well. Bar at hotel is ideal for might cap. Walking distance to everything in town. Green market parking is ideal as front staff will give you 25% discount for parking, but the parking is fairly reasonable as it is. Would highly recommend.
Chase Duben . 2024-04-25
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Excellent Hotel in a great central location in the heart of Dundee. Great views. Really clean. We arrived after 1am & check in wasn't an issue at all. Friendly welcoming staff.
Another GoogleUser . 2024-04-24
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Great location right at railway station. Directly across from V&A and Discovery museums. 2 min walk into town centre. Very clean and good rooms.
George Craik . 2024-04-22
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Stayed here whilst away for work. Nice clean room and comfy bed. Breakfast was spot on. Staff were very helpful. Would definitely stop here again.
Cris-Marvyn Thompson-Brooks . 2024-04-21
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Just back from a great break at Sleeperz Dundee. Every member of staff was friendly and looked as if they enjoyed being there. The room was spotless with a very comfortable bed. The location was perfect - above the station and next door to the V&A and the Discovery and central to many amenities, restaurants, pubs, shops, etc. The buffet breakfast was excellent - quality ingredients, well cooked and hot (but no high-fibre cereal option unless I missed it). Overall a really positive experience and highly recommended.
Paul Smith . 2024-03-15
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Favourite hotel in Dundee. Always spotless. Great staff and great food. 5 star 🌟
Jim O'Brien . 2024-03-14
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A lovely hotel, convenient (literally above the train station), fantastic staff, a nice bar, and modern rooms at great value. There's nothing not to love
tarron . 2024-03-14
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Had a lovely stay at sleepers hotel. Room was spacious and bed was comfy. Shower had plenty of pressure and overall felt very modern and well maintained. Was also very clean. Will say the breakfast wasn't up to much.
Chris McTavish . 2024-03-04
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The rooms are clean if basic but the incredibly uncomfortable thick hard pillows made sleep difficult.
Margaret Malcolm . 2024-03-02
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My hubby and I were staying at Sleeper Hotel in Dundee for my hubby's birthday. I contacted the hotel in advance to request they put a bottle of prosecco in the room as a surprise. They did this and also they wrote him a lovely birthday card too which was so nice of them. This is the 2nd time we've stayed here and definitely won't be the last! Excellent view, excellent staff and right off the train. Thank you so much Sleeper 👍🥂🍾😍
Mrs Kimberly Fraser . 2024-03-01
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Im so dissapointed i stayed here lastnite for my first time and not to say im shocked online this looks a stunning hotel ... i onlly booked as the apex was full which is my usual hotel. Firat of all yest the noise of a drill kept me up then the fire alarms and atound 12 midnite i heard someome twice running through the hall which really spooked me as a have bad metal healt and my type 1 diabetic partner has had a small cut on hia foot because sharp.tiles hes prone to ulcers wasnt very clean and room was small not to mention the smallness of the bathroom it saod i booked a queen room yet was a double bed the air was so stuffy voundt open a window sound proofing is terrible and very limited choice on buffet... hardly any teabags or milks in the room not even a biscit had to go buy my own toliet roll also no condition i get the room was cheapish but compared to what am uaed to apex is shockin i have bad anxiety slash disorder tried to compalin at desk but she didnt seem to care which made me more nervice im really sad hope someone ccan contact me about this from the hotel yet lady at reception yest was lovley compared to today and bar lady today was lovley rooms are nice look but not nothing to what i thought .... soundproofing is so bad wont be back :(
vikki young . 2024-02-28
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One-night stay great evening meal and lovely breakfast
Kay Donald . 2024-02-15
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Great location to nearby pubs and restaurants. Rooms were spacious and comfy
brian stewart . 2024-02-12
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Perfect location in the town centre no noise from the trains! The hotel was super clean and modern bright and airy and the staff were all very friendly and helpful would definitely stay again!!!
Jules Tuttlebee . 2024-02-05
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Very good City Centre Hotel near all the places we wanted to visit in Dundee. We got the ember
Rona Laing . 2024-02-04
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850 Opinions
Was late with my check in ,had done a 12hr shift .but all the the staff from reception, dinning, chefs, went out of there way to make sure I had a hot meal and any thing else they could help with . So a massive thank you to you all .Nice room ,beautiful breakfast so a big thumbs up from me .Bob.
229 Opinions
Don't know what happened to this place. Used to be excellent. Certainly isn't now. Food poor. The fun welcoming atmosphere absolutely gone. Having to go up to the till and order and pay each time you want another coffee ( or anything else) is a pain. Why can't it just be table service? Servers not all bad but they are not great either. They used to be excellent. Very disappointed with my last few visits. Time to go elsewhere.
846 Opinions
First of all, the positives. The food was brilliant: delicious, well presented & hot (in both senses of the word!) So, thank you chefs. On the other hand the service was awful, with one exception: the young Asian lass who brought our drinks was lovely & we wished she could have looked after us the whole time. So what was the problem? First of all, we arrived and were 'greeted' without a smile or any sort of welcome -- just shown to our table as if it was all a bit of a chore. Not a great start. After that the food & drink orders were taken without any sort of interest. No smiles, no chat, & minimal eye contact. It felt like the whole thing was just a nuisance to them, and throughout the evening too. When it came to paying the bill, my wife said, "Can you please add 10%" to which the waitress responded, without even looking up, "OK". That was it. No smile, nothing. (When I asked my wife why she wanted to leave a tip she said she was thinking of the chefs & the one nice server we had.) Other reviews refer to good service, so maybe on 26.9.24 we were just unlucky. Despite great food (which merited 5 stars btw), we'll not be back on account of the unforgettable 1-star service. Worst we've had in a long time.
20 Opinions
Este café ha cerrado. La cafetería ofrece una variedad de productos libres de gluten para comer en el restaurante o para llevar. Por desgracia ya no es abierto.