Shanghai Chef in Swansea

This place is usually my go to Chinese place but today I am very disappointed as the chips were inedible I wouldn't even feed them to the strays never mind myself. Have a look of this picture and see for yourselves,I am very disappointed 😞especially after paying £3.10 for the chips which look like they were cooked last month. Obviously this isn't the only thing I ordered it came to nearly 32 pound but everything else is okay.

Ordered a takeaway and can’t fault the service. Delivered in time, the owner even phoned to check we’d received meal. Food is delicious, containers topped to the brim with contents. Look forward to enjoying this over next few meals as there’s so much.

sent the wrong sauce???

Food arrived nice and hot and on time.

The tracking isn't working so i have no idea when to expect delivery. Food was soggy

costumer satisfaction is always your top priority. food and service are excellent!

Ordered from here before, the food is delicious, keep up the good work.

amazing 👏 best ive had in years

did not receive!! ordered from else where and still haven't had a refund!! even tho is said I would accept account credit due to needing to order more food! I had just been realised from intensive care when ordering this

Very quick delivery, hot and tasty. will definitely buy from again.

Amazing everytime! I ordered the wrong thing by mistake and they happily changed it for me even though it was already done, great service

Everything fine and good :) but the apps was delay not accuracy

The chips weren’t cooked fresh they were yesterdays warmed up that’s not what you expected when they cost so much won’t order with them again

great service, great food as per usual.

Been having this food for years sweet and sour sauce today was too watery than it usually is normally like sauce today like water

I was a little sceptical on ordering from here as I’d heard mixed reviews but it was outstanding. The chowmein noodles were a little bland but everything else was really nice! The portions are huge. Would deffo order again

Delivered promptly and respectfully. Thank you

The only good thing was the friendly delivery driver! The chow mein was completely tasteless and the popadoms were stale and rubbery! The egg fried rice was fine!! Never again!

the delivery driver was lovely and food all hot and relly tasty will be order again

food lush as usual 😋 no complaints at all can't wait to order again

Friendly, happy driver.Really good food and generous portions.

Worst chips I have ever ever had disgusting to even serve them !@

Excellent food as usual. This has been my go to chinese takeaway for the last six months or so.

just ordered again from here, but.i will never again.the chips are the worst ,the definitely worst I have ever had on my plate. never again!!!

Incredibly bad delivery experience. Was shouted at down the phone by a guy calling me a "naughty boy" and claiming that the driver called me (which he never did) for the location I entered which was the followed by a very rude and angry driver shouting at me both down the phone and in person that the location that I entered (marina office) was a large area despite me giving multiple business names as directions

Ordered the food 9pm to be delivered for 10:15pm then it was delivered around 11:20pm

lovely tasty food and friendly delivery driver and earlier than stated. 10/10

I ordered green Thai curry and satay chicken skewers..this is not a Thai curry, way too hot plus peppers, mushrooms been shoot's etc not what youd expect in a Thai curry, the skewers and sauce were nothing like a normal chicken skewer. very sickly taste. Really disappointed do not order the Thai and exspect a Thai

Poor meal. Soup was good but spare ribs were dry and overcooked.

Worst Chinese I have EVER had. Absolutely disgusting. Popadoms were stale and soft, chips & chicken balls were undercooked, BBQ sauce was syrupy and just horrible, everything was freezing. Inedible. Apparently delivery driver couldn’t find my house. Called wondering where my food was and was shouted at that they’d pass my number to the delivery guy who didn’t have enough braincells to just put my address into google maps. Absolutely gutted I spent even a penny here. Seriously, chose elsewhere!!

Was about half hour late plus he didn’t come to the address just stopped where ever he was cos he didn’t know where he was going I had to walk to him when I paid for delivery food was cold due to it being late didn’t eat any of hit so I will be trying to get my money back through my bank shocking id never order from here again I wouldn’t recommend anyone to go there

Driver very polite, food arrived hot, ribs were very tender meat fell off the bone, pork curry and beef chop suey were amazing very tasty thank you

salt and pepper chicken is amazing!!!

Excellent food as usual. Always on time. A++

food was cold and bot very nice

Beautiful food and fast delivery

Found a fried spider in the bag on one of my prawn crackers

All food we ordered arrived on time, all food was warm.

Wouldn’t order from here again. Worst Chinese I’ve had in a long time. Disappointing.

Lovely food and delivery before time

food was great as always, arrived lovely and hot.

Always great tasting food from here. Thanks guys 🫶

food is really good here. 👍 was disappointed that it was late. but quality is up there

Food was half hour late and the bag of chips was soaking wet

food was lovely and hot on delivery and tasted great.

First class food, as always from Shanghai Chef...early delivery to a very hungry house. huge portions, beautifully cooked, and thank you for the little free spring rolls, quite delicious. Thank you.

fab.one of the best I have on donkeys years

Food was stunning piping hot and they put free prawn crackers and a load of spring rolls definitely go back 👍

Absolutely beautiful. As always.

Got to say best curry iv had in long time ,very tasty and fresh.

ordered Hong Kong style dishes, which are always battered and fried. Two of the three dishes were not battered, of which the tofu was too dry and chewy to eat. Spring rolls, egg fried rice and noodles were good.

the best take away in swansea hands down! never had a bad meal and we order often!

Not ideal that the meal was late, bit frustrated that they had marked as delivered 10 minutes before it turned up. I guess to make it look that it was on time. Food was good though.

Everthing was lovely, fresh and hot Thankyou! :)

Food was stunning and lots of it

Absolutely stunning. fresh, hot and delicious

This food was appalling. The food was dry. Seemed like most of it had been reheated as it had a strange tang to it. Ribs were mostly fat and bone. No meat. I have requested a refund from just eat. After a few mouthfuls it all went in the bin which is hugely disappointing.

Great meal as usual but getting very expensive.

food was late and cold what a waste of money, food would have been nice if it wasnt late and cold....cold chips were like paper. not enjoyable

Wow! Just wow! Food came 45 minuets early and HOT. I also received a free bag of prawn crackers which is always great. Friendly driver. I only have two little complaints. The squid was great but a few pieces were over cooked (crunchy) and the salt and pepper chips were way too salty but other than that absolutely fantastic and will be ordering from here again. Thank you!

Very disappointed today with food half was cold and poppadoms just bent in half tasted da.p and horrible. I wouldn't mind but last order they forgot my poppadoms altogether and I was meant to let them know and they would pop in for free. Wish I had done now to be honest can't believe I actually paid for them. Don't know what happened tonight food is usually stunning from here so yes disappointed

Absolutely brilliant food, from a great restaurant. Arrives hot, delicious and good portions. Thank you.

Amazing food as always, those chicken wings are just 👌

Great food and services, definitely visiting again!

Order came on time, beautiful food, couldn't fault anything

Amazing food once again beef chop suey pork curry egg fried rice all arrived hot best ever

Lovely food…we ordered two days ago as well and to be honest the food is amazing

I ordered my food for 6.45 and it turned up at 5.55 and the food was cold by the time our friends got here to eat it.NOT happy at all

Great food as usual. Thank you.

Good food again. Have to spend £50 now to get your free wings . But never mind . Food is always nice and warm . Tasty grub

Always order from here. Food is always beautiful! Delivery is so fast too! Thank you

I don't really know where to start. I had stop ordering Chinese from around here as I was getting disappointed every time but I really fancied it tonight so thought we try a total new one with not many reviews and thought I could not do any worst Well I was more than pleased and surprised with just how nice the food was infact it's by far one of the best around and I will be ordering from here again If you anyone see this review take a chance with it you won't be disappointed P.s shanghai chef thank you for a very enjoyable meal The only small complaint I kinda have is the the pancake roll pleased could they be sausage shape not slice bread shape

Polite driver food arrived hot beef chop suey very tasty barbecue ribs tender fell off bone curry sauce and egg fried rice great flavours

Food quality excellent. Delivery on time.

The food was excellent, tastes marvelous and great service, will definitely visit again! ❤️

was meant to get complimentary free items when you spend a certain amount, didn't get them, I paid the extra to get the free items, so not a good first experience

Wow, the food was amazing. The food was really hot. I nearly bit my mouth on the chicken balls delivery driver was nice 10 out of 10 for that

The food was cold. It didn't taste the same as usual. I spend over £43 & didn't get my free chicken wings when spend £32. I phoned & they didn't care. I won't be ordering again

Driver friendly food arrived hot well packed ,Beef chop suey spare ribs chicken curry egg fried rice all very tasty full of flavour thanks once again

Always a good 'served' buffet meal with friendly service in the past (pre-Covid.) Now this huge place is just a takeaway, but the food is delicious and there's plenty of it

If your want your guts to collapse and not eat again , eat at this place,,if you havent been for a number 2 in days eat at this place it will soon come out.......absolutely the worst food place in swansea , how is it still running.. please don't spend any money here

Absolutely terrible late cold vile food, the staff were rude would never eat there again or advise anyone to

Ordered beef crispy noodles. Came with beef in a separate tub amd a tub of noodles and not even cooked.. absolutely rock solid.. I have a video... literally don't get it..

stunning food here never disappoint. everyone is so friendly and service is quick

Had take away. Food terrible chicken curry like dish water. Will not recommend.

Went to friends for food , order very late , checking food and found meat in vegetarian meal , shows cooking utensil are not cleaned between orders being prepared, this could cause illness for someone who maybe allergic to something. Call takeaway and spoke to someone that really couldn't care to take responsibility for this . Would advise to go elsewhere

Food arrived 1.5 hrs late. Upon arrival the vegetable chow mein had pieces of pork meat throughout, at first I thought it was pork chow mein however this was not the case, instead it was vegetable chow mein cooked in the same pan that was used to cook pork meat which is even more shocking, clearly couldn’t care less about their customers, the restaurant overall had a bad attitude and refused to take ownership blaming it on the chef and driver, absolutely narcissistic behaviour.

Every time i order its just stunning ! If it opened earlier id be buying my lunch here too ! pretty much daily !

Never will order from here again was absolutely vile. Only thing that was nice was my rice! Waste of money

Our review is very much the same as below spent £30 the chicken was a very odd colour and so was the sauce, chips were hard and seemed under done or left for a couple of days crispy beef was soft. I will never go back here again after this experience.

Had a delivery which was really quick in fairness but when the food came after spending over £30 pounds on it was awful Chips rock hard and tasted like they was cooked the day before the curry special curry was a strange colour and the chicken in it was slimy and not cooked the taste on the curry was strange and that’s just the start myself and my wife have now got bad stomachs and can’t keep off the toilet .. stay away !!!! Save your money can see why the restaurant is still not open ! Needs a new chef or will go out of business completely ….. it’s a shame as this place use to be great and give great food … sorry guys won’t be using any more .

Stumbled across this take away whilst looking for a last minute Sunday evening scran and it was delicious ! Very happy. Hot n sour soup superb. This red special rammed and sweet. Chicken satay large portions. Crispy beef was crispy ! Will use again.

We are sorry but the restaurant is still unfortunately closed for sit-in ,but we still do takeaway (collection or delivery) due to complications and unexpected problems. We are also looking forward to reopening the restaurant for sit-ins but numerous issues keep popping up one after another, each preventing us from reopening. We still do not know when the restaurant will finally reopen, but we greatly appreciate our customers that still order takeaway from us and the support that all of you give us. We are reall happy to hear that our customers are eager for us to reopen,we definitely will do our best to reopen the restaurant. thanks again for all of your love and support! Wish you all the best!! ---------Shanghai Chef Chinese restaurant

Shame really food lovely delivery service charge including market place ?over £8 absolutely ridiculous lost a good customer here won't be buying from these anymore.

Ordered through Just Eat it arrived quickly and lovely and hot... The meals themselves were great... Highly recommended

Ordered fried rice, it was sold like a brick. Chicken Chinese style. Chewy, dry chicken, sauce was bright pink?? Tasted like sugar water, smelt awful, most dusgusting taste I've ever come across. I think my dirty dishwater tastes nicer. prawn on toast, full of oil and no prawn, just sesame, but burnt in places. Waste of £19, straight in the bin. Don't bother, save your money

Different but wonderfull dining experience,really recommend this place.

Have been having a Saturday night family takeaway from here for many years also used them for two special family birthdays the food has always been excellent! What on earth has happened? The last two takeaways have been so hot that they were inedible. Gutted to lose a reliable takeaway , haven’t been back since November, don’t want to risk wasting any more money sadly

I have ordered from.these guys for year and never had a complaint , today my order was delayed so I asked why the guy was rude and spoke to me like I was a child , not sure if its new owners or a guy having a bad day but I won't be ordering again from them , absolute horrible customer service Would give 0 if I could but it makes me give 1 star to be able to.post this review

I have ordered off these for over a year and has always been amazing customer service and lovely food , I ordered tonight and I was told my foods Ready to collect or it will be an hour for delivery after delayed delivery , I questioned why I would want food that was ready now delivered in an hour and the guy shouted at me and talked to like I was a child. Looks likenke its time to try somewhere else , not sure if its new people or some guy having a bad day but the way he spoke to a customer was disgraceful. Sort your phone staff out as you have lost a good customer 👍 Manners are free in this world