Sergio's in Newry and Mourne

Found a nail in my pizza It was between the dough and the cheese asked for a tub of garlic sauce but put the sauce on the pizza which adds up as to why. This is not the first time as there was the same problem few weeks back Place needs to be shut asap !!!!!

Found a rusty nail in the pizza

Ordered pizzas paid for extra and came with absolutely nothing on them about 6 pieces of donor meat not a bit of sauce ordered large drinks got small when phone in goe bad manners to say he was not giving extra small bottle to make up for it even tho I paid 2 large , then the pizzas waited long enough kids were hungry ate one he said he was replacing them when they came cus kids ate few he would not replace it just height of ignorance and I will never eat in this place again

Great quality pizza, one of the best in town

Very fast delivery. Delicious and hot pizza👍

As a loyal customer with previous positive experiences of Sergio’s, I was very disappointed with the service and quality of food this evening. Delivery was an hour late and the pizza had little or no pepperoni on it and the crust was burnt and hard. The pizza was also crushed in the box. Also, a medium chips was missing and the sausages were undercooked. All in all, the food was inedible and this review is 1*. It was really very poor service this time, Sergio’s.

Arrived late cold pizza had clearly been dropped or fallen and the 2 tubs off sauce never arrived !

Delivery was 30 minutes over the allotted time but I expected that on a busy Friday night. The food was beautiful, so it was worth the wait! Thanks once again for 5* food, Sergio’s!

pizza like a brick very hard to chew through

Pizza was burnt and hard, very disappointed

Pizza was burnt.Burger was cold.And it was a double burger ordered with salad. No salad and a single burger in bap. Also chips were cold.

Delicious authentic Italian pizza, a real hidden gem. Thank you Sergio and team, we all loved your pizza x

My order was never delivered dispite the tracker advising that it had been delivered. I tried contacting Sergios (the shop that I ordered the pizza from) on several occasions but no one answered my call. Please advise how I can get my money back

9th time ordering Sergio’s in the last 3-4 months and each one was 5*! Bravo, Team - keep up the excellent service and quality of food!

Definitely the nicest pizza in town also I have tried all the taco mince chips with cheese and serigos is way by far the nicest ❤️❤️❤️

Just ordered a delivery asked for a 12inch pizza and for a 8inch pizza not even cooked and smelled like Greece not even eatable also asked for a garlic dip came without the dip l. Told me on the phone £15 then said £18 when the delivery man got to my house. Tried to call back atleast 30 times and no answer absolute disgrace will never eat from here again!!!!

The pizza was burnt it was all black underneath and the chips were cool.

delicious and fast delivery. They sent Garlic dip instead of curry sauce but it was still lovely.

The best one yet Sergio’s! The pepperoni pizza was amazing and the chips were beautiful. The delivery driver was early and a total gent, and we live 4 miles out of the town! 5* rating again from us 😁

Wrong pizza andd no chips will not answer the fone

food cold only 1 dip sent and not the right pizza.. toppings were missing 😢

Horrible service, they send less than what I ordered and burned food! DONT WASTE UR MONEY!

Food was cold and soggy. Seemed like it had been made for a while before delivery, chips were very poor which is unusual for Sergios

Haven't had Sergios in a while and this did not disappoint. Delivered on time. Pizza Chips Goujons and Curry sauce all delicious 😋

A great little place we stumbled on during our trip. The staff was great and the pizza and wings were as good as anything I’ve found in the states. Thanks for the hospitality and conversation fellas!

I don’t understand why there are negative comments. I’ve ordered Sergio’s 7 times in the last 2-3 months and each time the pizza and chips have been 5* quality and piping hot. And the food has been delivered early by a very friendly driver. I have only positive things to say about Sergio’s and will continue to order beautiful pepperoni pizza and chips into the future. Thank you, Sergio’s, for your 5* service again tonight!

Food didn’t even come won’t let me request refund

Food was awful, burgers came with no sauce or any salad on them and both were cold. Pizza was okay but could be a lot better with small changes.

I got a wrong pizza but it was ok

5* food and delivery once again this evening! Thank you, Sergio’s!

The food was left at the wrong house. When I phoned the driver he told me about a smart doorbell and told me I should have answered the door when it rang (at my home we have no working door bell we have a broken 20 year old door bell and it’s definitely not a smart doorbell) so I had to pick up my food the next day instead as the driver from just eat decided he could not be wrong honestly he was very rude! I picked up the food today (next day) and it was ok.

The best one yet! My family love Sergio’s wood-fire pizzas and hand-cut chips. Simply beautiful. 5* each time, every time. Bravo!

Quality food again tonight from Sergio’s. Keep it up, guys! Another 5* review.

This is the third time I’ve ordered pepperoni pizza and chips from Sergio’s in the last month and each one was better than the last! Beautiful food, fast and friendly delivery, and overall 5*! Bravo Team!

Food arrived stone cold. Rang several times to chase up my order, wife was shouted at by man who answered phone. Horrible customer service and even worse cold food.

Absolutely terrible service and very disappointed with my order 😞

Bad customer service and gave wrong order and said it was better like that

Another lovely pizza and chips from Sergio’s, delivered early by a friendly driver and piping hot. 5* service.

Pizza came wrong the garlic sauce was spilled everywhere

First class as always, hard to beat Sergio's 😊

5* for the pepperoni pizza and chips, and early delivery. Bravo, Sergio’s!

pizza was freezing, ordered chicken curry with chips and got a piece of chicken was all inedible

Food arrived freezing cold and it was late. They didn't answer the phone

Ordered 2 pizzas, one box was empty on arrival. Rang restrarunt.....still waiting!

Food was cold plus wrong drink was sent

the sauce was out of stock and the courier was rude, last time

Look! Sergio is a complete stinker and this is a big problem in Newry, I've only 2 words to the people who think this place is worthy of even a decent review 'no class'

Why don't you answer your phones.....

Ashy pizza, and ban me for their own mistake that they won't own up to it.

Rang to cancel order 5mins after ordering as I got a message to say order was going to be delayed so would have been too late for kids. Man told me it was already on way, 1 HR later food turned up

Stick to the kebabs.. Cause ya obviously can't cook pizza spaghetti head..

Cold and burnt food, kebab was old and dry. Pizza burnt and carbon build up all over the screens or oven that even pizza was covered in it

Food is delicious but it was cold when delivered, which was a bit disappointing

Delivery was an hour late and arrived cold and the pizza was wrong and didn’t include the paid for extra toppings.. Never usually this bad..

Delivery time is always very good and the food is delicious.. Nicest pizzas about..

Paid for extra toppings and they weren't even added. Wasted my money

Order very late still hasn’t arrived

I hate to do this, because service was friendly and the prices were cheap, but the food here was the worst fast food I have ever tasted. There's just no excuse to serve that rubbish to the public. The tiny, rubbery fish covered in thick hard batter, had obviously been battered previously and then been sitting for a long, long time. I believe it was then thrown back in to the oil to heat it up. I'm not sure about the long thread like things inside it, possibly worms? The taco, cheesy chip had oil lying at the bottom of the foil container, a heart attack inducing mess. It was honestly so bad, that the whole lot ended up in the bin. The only other customers in the place were two drunk men and a woman in her dressing gown. That sort of says it all. Sorry Sergio, this is not acceptable.

When delivery driver arrived he asked for £4 delivery money , I explained that I paid for delivery , he became abrupt saying that delivery was for newry only , I told him that I had no cash and I wouldn’t be paying any extra , he took the food back to his car , 10 minutes later he came back with the food ,it was freezing cold so I will be wanting a full refund for my order and wouldn’t be recommending Sergios , very disappointing

My food is not good is cold and every time forget garlic dip ... Please give me money back .

was patient at first then called the restaurant multiple times and no answer

Got order wrong Couldn’t eat food asked for no chilli and got chilli on both pizzas

Didn't receive full order, missing onion rings 😔

Food was late and when it came order was wrong

Best chips in town. Pizza exxxcelent

Perfect everything was prepared on time

Best Chips in Northern Ireland chicken fillets were Beautiful and the cheapest I've come across in years. Highly recommended 👌

i was told on entry i had to remove my shoes or i wouldnt be allowed in. after i refused to remove my guddys fabio aka the man working the threatend to "KNCOK MY BALLIX IN" i ran away with haste. worst restaraunt experience ever

Food was cold and missing items and then when rang got bad manners when rang restaurant to report missing items, used to be my favorite pizza but will now due to Sergios ignorance I will never be back!

Good food. Can be very busy. But worth the wait

Always great for food. Best chips in town. Can be a bit of wait sometimes but always worth it!

Food was Good. Pizzas were Good but they were super thin and burned on edges. Has chicken goujons and they were lovely piping hot over all not too bad.

Proper Sergios feed, best about!

Pizzas were terrible chips were burnt and forgot to deliver the dip , not that we would of needed it as food was not ate.

How can people give this a one star? You go here for the atmosphere and the good food. Don't order your food, go there and experience it. If someones not having an argument outside with another patron you've come on the wrong day. Pizzas are bussin, all meat pizza would bring a tear to anyones eye. And the chips are what you need after a long work shift. And if the man himself is on, forget about it.

Food was late, cold and missing parts of our order. The delivery driver was really rude as he was at the wrong house rang us complaining and hostile towards my partner.

Absolutely best place in newry

Peperoni pizza was delicious... tasty burger... chips are great and chilli mayo is a must!

Waited 20 minutes then they made us reorder

My friends and I got food recently and we will not be back in a rush because I got a garlic cheese chip and the owner handled the cheese with his dirty bare hands I’ll probably get a disease now My friend ordered a pizza and the crust was burnt We were extremely dissapointed It’s also the slowest takeaway I’ve been to This take away need to be shut down

Worst place about this place is a joke we ordered a pizza it was not good at all it was burnt very uneven cuts and it was just a big no no. The garlic chip took 50 odd minutes to make an when he did he was being very cheeky an put the cheese on with his dirty hands.he’s not that nice of a lad to talk to as he was giving my friend a lot of abuse do not recommend this place at all.

Food used to be great here but it's gone to the dogs since the big pizza maker fella left. Very hit and miss now. You don't know what your going to get to be honest

Terrible.. portion size was rotten.. wouldn't of gave it to my pet dog. Lost a few customers. Won't be ordering from here again.

Absolutely terrible service and very disappointed with my order gave the wrong order then gave me the food and was rotten

The slowest service I ever experienced. There was an old man taking orders and he could not speak good English or hr was drunk. I just wanted a burger with onions ketchup and a single Battered sausage. After asking me three more times what I wanted he placed, after 35 minutes a burger on counter. I said did you put ketchup on it and he mumbled to girl cooking and she had to come do that. I said is sausage there? He mumbled again to the girl. I saw him put something in fryer. I said you know I ordered Battered sausage. Ooh I can change that. A other twelve minutes at least and he handed me a bag. When I got to car there was about quarter tea spoon of ketchup and about same quantity of onion and sausages were plain and two of them and no ketchup. So almost 50 minutes I waited. Two men who came after me waited an hour and one young guy who only wanted a can of Fanta waited 15 minutes. The food was actually not bad but service the worst. Never again will I darken their doors.

Food good but delivery late even though ordered an hour an advance

Didn't eat my food the foreign girl who handed me my order had so much dirt under her fingernails you can just imagine her personal hygiene

Best chips in Newry, Sergio is an absolute gent, couldn't recommend it enough if you're looking food.

Chips were cold and mushy, pizza was horrible I ordered a cheesy chilli chip and it only had cheese on it and I also ordered a bpm and got 2 coke!!!

Food was piping hot and great quality

Sent plain sausages instead of battered and sent one garlic dip instead of 2.not what I ordered.

The order was wrong not the pizza we ordered and no drink in order. We had to wait extra half hour on collection v bad service from sergios.

Order was missing a bottle of Coke which I got refunded for. I ordered chicken goujons and got a bag of chips instead. I asked for a chicken pizza with onions and got mushrooms on too, which people in my house cannot eat.

Great authentic wood fired pizza. Great chips and garlic mayo dip. Reasonably priced. But only if Sergio has some help, when left alone things unravel a bit! But hes a good character.

I ordered two cokes and only one came and I put fries that I didn't order

When on form, best pizza in town. Chips always good

Margarita had chilli on it, vusuvio had no chilli on it.

Very tasty pizzas. I have been ordering here for many years.

Got the family pizza was just a margarita was decent enough would get a smaller pizza tho maybe more flavour

Beautiful pizza at unbeatable value. Highly recommended 👌